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7426 Topics

I
Commvault Certified Expert
iConsultantCommvault Certified Expert
asked in Self-Hosted Q&A

Exchange Online: access node member of domain (?)

Hi,I want to backup Exchange Online using an on-premises Active Directory environment:Does anyone know why the access node needs to be “member of the domain”? As the Exchange Online service account “must be created in Microsoft Azure AD only” (https://documentation.commvault.com/11.23/expert/28853_assigning_full_access_to_service_accounts_for_exchange_online_through_on_premises_active_directory.html)?Why can it not be “any domain”? Why can I not access the Exchange Online data just with the service account? We have a setup that makes an access node that is “member of the domain” a bit difficult, as our CommCell serves more than one O365 environment.Thanks!

2
Jason Sherry
Vaulter
3 years ago
ApK
Byte
ApKByte
asked in Virtualization and Containers

Virtualize Me -Vmware question

Hi all. I have a question about Virtualize Me - Vmware. I have a physical server, which I want to make a clone of, to our Vmware environment. I do not want the cloned server to be connected to the network in anyway as its a DC server. So my question is, when the Virtualize Me process is running, will the server at any point be connected to the network for the restore process to work or is all done “offline”? Thanks-Anders

4
L
Byte
3 years ago
J
Byte
JNIZByte
asked in Developer Tools, Integration and Automation

Azure Immutable Blob Library - WORM applied without warning through workflow

Hi,I have another trouble with the Azure immutable blob library. I started a recommended workflow “ Enable WORM on Cloud Storage”. Because we have not the “IAM VM Role Assignment” authentication method(we have Access key), the workflow was not completed. But it set “WORM” option on the cloud copy without a warning. Now there are some “Index server backups” which will not expire. They cannot be deleted (WORM copy) and block a whole baseline in the cloud. Maybe I have to open a support ticket for it ? Because I had already similar problems with these Index server backups, maybe it would be better to save these backups in another “no WORM” storage policy ? (I guess restore of data could be possible without these index backups too - with some performance penalties necessary for rebuild of indexes (?))This is only a test storage policy with one client VM, but the customer plans to place  about 150TB to cloud. So “locked” data in the cloud could be costly.FYI see content of all relevant SP c

8
Mike Struening
Vaulter
3 years ago
S
Bit
Se7enBit
asked in Self-Hosted Q&A

Command Center Dashboard Information Update

How do i update the data displayed on the Dashboard manually.I am looking at the Health report on the webconsole. The data time at the top shows as of some hours ago and I will like to refresh this manually to get the current status

3
Mike Struening
Vaulter
3 years ago
B
Byte
BloopaByte
asked in Self-Hosted Q&A

Schedule Daily, Weekly, monthly with different retentions

Hello Team,I am usually on my lab I need to have these service levelthere is a lot of options on the storage policiesActually I used 1 local sp and 1 auxiliary to the other site for each kind of dataWhat is the better way to do that ?I saw that there is a basic retention rule and extended rule on storage policies ,maybe I need to play with this settings ?SP-VMwareprimary > localsecondary > site2SP-SQLprimary > localsecondary > site2SP-Systemprimary > localsecondary > site2Bronze BackupDaily Local retention 7 days/ Daily remote retention 14weekly local 1 week or 7days / Weekly remote 2 weeks or 14dSilver BackupDaily Local retention 7 days/ Daily remote retention 14weekly local 2 weeks or 14days / Weekly remote 8 weeks or 56dmonthly local no/ remote 13 monthsGold BackupDaily Local retention 14d/ Daily remote retention 14dweekly local 8 weeks or 56d / Weekly remote 8 weeks or 56dmonthly local no / remote 13 monthsThank you very much for you help !

3
B
Byte
3 years ago
A
Bit
aynimerBit
asked in Share Best Practices

how do i set up alerts for killed jobs. The current options only send alerts for failed, skipped , etc. but not for killed. any advise

how do i set up alerts for killed jobs. The current options only send alerts for failed, skipped , etc. but not for killed. any advise

1
Mike Struening
Vaulter
3 years ago
K
Bit
kengBit
asked in Developer Tools, Integration and Automation

HTTP-Client Custom activity

I am attempting to create a workflow to disable snmp monitoring on a particular alert.I have successfully used the http-client custom activity to toggle the alert enable/disable.My issue is that I am attempting to email the http response from the activity, but I cannot figure out how to pass the response from the activity to the next downstream activity.the docs say… “7. Click the Outputs to retrieve the output from the XML operation activity...” Anybody have any insight or example that utilize the http-client activity in a multistep workflow? Thanks, Ken

4
Mike Struening
Vaulter
3 years ago
Kamil W
Commvault Certified Expert
Kamil WCommvault Certified Expert
asked in Virtualization and Containers

Backup of VMWare fails

Hello Guys, I need your help. The Customer protects two VMware vCenters. During backup job of any subclient and any vCenter they are getting the following error:  I tried run backup using diferent VSA but I got exactly the same error.     

2
Mike Struening
Vaulter
3 years ago
palcode
Bit
palcodeBit
asked in Self-Hosted Q&A

Change display name with CLI

Thanks for replies , i’ll start creating a script :) Another issue - anyone tried to change display name only with cli , i cant figure out the syntaxI can change the client name and the doc refers to displayName but with no success. qoperation execute -af update_client_name_template.xml -entity/clientName $client_disengaged -entity/newname $client -entity/Cliententity/newname $client -updateNameChangeOnlyInDBOnFailure 1 also tried to change the xml<?xml version="1.0"?>-<App_SetClientPropertiesRequest>-<association>-<entity><clientName/><newName/></entity></association>-<clientProperties>-<client>-<clientEntity><DisplayName/><newName/></clientEntity></client></clientProperties></App_SetClientPropertiesRequest>  

5
S
Vaulter
3 years ago
G
Byte
Gabriele PalumboByte
asked in Self-Hosted Q&A

Limit 50 streams on Storage Policy

Hi to all,I can't set a storage policy with more than 50 streams. I currently have a version 11 SP20 installed.I have tried with various types of libraries (tape, disk library). The commserve has been updated several times over the years (I think the oldest was a SP8).

5
S
Vaulter
3 years ago
B
Byte
BloopaByte
asked in Self-Hosted Q&A

client installation in decoupled mode

Hello,I am trying to make an install in decoupled mode on a linux machine, I have created the custom package and installed the RPM.then I ve used this command to register the client on commserve: sudo /opt/commvault/Base/SIMCallWrapper -OpType 1000 -CSHost commserve.customer.com -clientname <vmclientname> -ClientHostName <vmClientHostName.customer.com> -authcode 123DGFJEJ -output /tmp/insatlcv.xml -restartServicesWhen I compare a manuel vs decoupled installation,  here is what I have : Manual Install[ General ] Version = 11.22.13 Media Revision = 871 CommServe Host Name = cs01.customer.com CommServe Client Name = commserve Home Directory = /opt/commvault/Base from a machine installed in decouple mode [ General ] Version = 11.22.13 Media Revision = 871 CommServe Host Name = commserve.customer.com CommServe Client Name = commserveThe client is registered correctly in the commserve but some things are different do you know why I don’t have the same informations from the manual

3
MichaelCapon
Vaulter
3 years ago
L
Bit
LLLBit
asked in Developer Tools, Integration and Automation

Script to Modify Subclient

HelloIs it possible to modify subclient using command line/powershell?The backup content name changes every day and i would like a way to update the subclient content automatically without me having to upgrade the file to backup.We are running commvault v11.22.13

3
Damian Andre
Vaulter
3 years ago
V
Bit
VedamurthyBit
asked in Storage and Deduplication

Could not connect to the DeDuplication Database process for Store Id [1].

Backups failing with error,  Could not connect to the DeDuplication Database process for Store Id [1]. +   unable find any KB article for the same,      can some1 suggest on this

1
MichaelCapon
Vaulter
3 years ago
E
Byte
Eduardo BragaByte
asked in Self-Hosted Q&A

Job Based Retention and Object Based Retention

In a standard Backup Set/Subclient (File System agent), when you check Extend storage policy retention (Subclient Properties of… > Retention tab), it is possible to select one of two available modes: Job Based Retention and Object Based Retention. With Job Based Retention mode, there are some recommendations about archiving. With Object Based Retention, there is no recommendations about archiving, but the documentation cites stubs (Stubs are files that point to backed up and archived data). On Commvault world data functions as both a backup and archive copy, but It seems to me that both modes are related to File Archiving function, not traditional backup. Why are they here? I'm talking about a standard Backup Set, not an Archive Set.

3
S
Vaulter
3 years ago
Fernando Souza
Byte
Fernando SouzaByte
posted in Self-Hosted Q&A

Need to add new MP for load balancing

 I made the resume of the Forecast of the client and need to add new MA for load balance and i related SP information and can you help me to identify in which SP i need to add new MP or add in all SP making load balance, what do you think?** and i use Round Robin in the SP.And i need to create a new DDB for the new MA to load balance.Storage Polices:Example:CommServeDRSP_LX_BD_FS\Primary    

4
S
Vaulter
3 years ago
J
Byte
JeremyByte
asked in Self-Hosted Q&A

SharePoint Document Backup Hanging

Hi,I’m having an issue with Sharepoint Document backup and am wondering if anybody else had this issue before. The job will start and proceed and eventually hang.In the logs on the sharepoint client, I find two interesting things:CVSPBackup.log7160 32cc 03/17 10:22:37 622711 CvThreadPool::waitForAllThreads() - Thread Pool [SharePointBackupThreadPool]. Could not finish all work in the time limit of [300] seconds. The worker list count is [0] and busy thread count is [1] and busy thread list is [0xdc0]7160 19d8 03/17 10:24:03 622711 TPool [SharePointBackupThreadPool]. Ser# [0] Tot [1], Pend [1], Comp [0], Max Par [0], Time (Serial) [0.000000]s, Time (Parallel) [0.000000]s, Wait [0.000000]s7160 32cc 03/17 10:27:38 622711 CvThreadPool::waitForAllThreads() - Thread Pool [SharePointBackupThreadPool]. Could not finish all work in the time limit of [300] seconds. The worker list count is [0] and busy thread count is [1] and busy thread list is [0xdc0]7160 19d8 03/17 10:29:03 622711 TPo

9
S
Vaulter
3 years ago
T
Byte
Tom EvansByte
asked in Virtualization and Containers

App-Aware VM Backup Schedules

I have configured an app-aware  (SQL) VM backup and the initial job ran successfully and pushed out the required agent to the VM and subsequently backed up the SQL instance however the schedules initially assigned to VM look to have been applied to SQL subclient which causes the job to fail on next run and every run thereafter as the application is trying to be backed up both as an app-aware VM but also a standalone SQL backup.Has anyone else had this issue with SQL app-aware backups?

12
Mike Struening
Vaulter
3 years ago
S
Vaulter
Shreyas AgnihotriVaulter
published in Share Best Practices

Are you interested in protecting Azure DevOps or GitHub?

Azure DevOps and GitHub backup support is currently in beta.  We would like to gather more customer and partner feedback on this functionality.  We also want to better understand your environments. If you, or anyone you know, are interested, please respond to or share this survey with them. Your feedback is greatly appreciated!  

1370
S
Vaulter
3 years ago
T
Byte
TomasByte
asked in Storage and Deduplication

DDB creation "The specified path is already in use"

Hi,I’ve needed to delete - create again the DDB and I need to use same partition paths as they were used before (disk was formatted). Currently I cannot create a DDB as I have message: “The specified mount path os already in use”Well I know that it’s described here:http://kb.commvault.com/DD0051 But do you know somebody if there is way to force cleanup and do not wait 24h ? The data aging is not doing the trick. Thanks

2
P
Vaulter
3 years ago
M
Byte
MauroByte
asked in Virtualization and Containers

VM socket license not being released

I have a customer who upgraded 4 of their Hyper-V hosts to new hardware (2 sockets per host).I installed the VSA on the 4 new hosts and released the licenses on the old hosts.2 of the hosts have not reported back to the Commserve indicating they’ve been released. I retired the clients, with no change.I restarted Commserve Services and ran a Data Aging Job.The license summary report is still reporting over use.

3
M
Byte
3 years ago
B
Byte
bRonDohByte
asked in Self-Hosted Q&A

Adhoc Job Alert : Defined once, then the 2nd time has error "Alert with same name already exist"

Hi! I have a subclient that I use for ad hoc testing of backup/restore etc. Today I wanted to test the outcome for various job alert settings since the upgrade from 11.20 to 11.22 brought about some unwelcome changes to the emailed alerts. Rather than make a change to the job alerts for the many already defined jobs/schedules and then having to wait for the normal job run to see the result I figured it would be better/faster/less disturbing to test the alerts on an ad hoc subclient - one without any schedule.To perform the test the steps I followed were :Right click the subclient and select “Backup” In the “Backup Options” dialog box click the “Advanced” button In the “Advanced Backup Options” dialog box click the “Alert” tab There is no alert defined so click the “Add Alert” button Define the alert as you wish. I gave the alert a “Display Name” of “Ad Hoc Test” Complete the backup and observe the results.So the first part of the process is quite straightforward. The problem arises whe

8
B
Byte
3 years ago
YYZ
Byte
YYZByte
asked in Virtualization and Containers

VM Groups - Can they be 'cloned' - Command Center

Hi Just like a ‘Plan’ can be created as a base plan and additional plans ‘derived’ from the base plan….Does/ will  such a concept exist for VM Groups The idea ofHaving a ‘base’ VM Group creating multiple derivative VM groups, with partial optional overrides   then having the derivative VM groups ‘update’ when the base group is updatedThis would be incredibly usefulPS: There are mechanisms to come up with a ‘coded’ solution to this (and there is a subclient cloning process), but having a solution within the Admin Center would be ideal       

7
Mike Struening
Vaulter
3 years ago
Fernando Souza
Byte
Fernando SouzaByte
asked in Storage and Deduplication

DDB - Cluster Windows - Doubts

Hello,I have a doubt in setting up DDB Creation in awindows cluster environment.2 physical servers with installed media agent and a virtual storage (starwind)1) can the DDB be on the storage shared by the nodes of the cluster?2) Can I use only 1 DDB for all nodes (MA) or should I have a DDB for each MA? 

6
L
Vaulter
3 years ago
MichaelCapon
Vaulter
MichaelCaponVaulter
asked in Virtualization and Containers

VDDK Versions 7.0.x

Hi All, I have an environment having issues using NBD Transport getting the old “VDDK Deadlocks” (FR21 with VDDK 7.0.0), VMware Environment is 7 U1c.Has anyone used VDDK 7.0.1 or 7.0.2? Also, is there any plans to include these VDDK versions in later FR’s/MR’s? Thanks & Regards,Michael 

1
Mike Struening
Vaulter
3 years ago
V
Byte
virgilByte
asked in Self-Hosted Q&A

VM Indexation

Hi,I would like to know if it’s possible to isolate VMs from indexing (option File Indexing for Advanced reporting an search in Command Center ) in VM group or it’s necessary to create a specific group of VMs with no inexing option.Regards. 

1
Mike Struening
Vaulter
3 years ago

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