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9074 Topics
N
Byte
NoobvaultByte
asked in Self-Hosted Q&A
Custom package silent install hostname

Hello Is there a way to edit the install.xml file so that running a silent install for a custom package will make the hostname to be same as the clientname?  It looks like this in the xml file.<clientEntity hostName="" clientName="" /> Hope you can helpThanks

7073
N
Byte
N
Byte
NillesByte
asked in Storage and Deduplication
Aux Copy between 2 hpe storeonce catalyst -- > Status running but not progress

Hi All,for all member or technical expert, we need your advice or suggestion for problem that occours while the aux copy jobs running between 2 library HPE Catalyst with a different site.The status “ Running “, but the progress stuck at 0%, from job logs we see statement log as below;2685 589d 02/02 12:48:45 145 Received AuxCopy alive confirmation response22685 589d 02/02 12:51:46 145 Sent alive request to AuxcpyMgr22685 589d 02/02 12:51:46 145 Received AuxCopy alive confirmation response22685 58a7 02/02 12:51:48 145 TPool [SdtHeadThPool]. Tot [0], Pend [0], Comp [0], Max Par [0], Avg Work Time [0.00 s], Avg Wait Time [0.00 s]22685 589d 02/02 12:54:49 145 Sent alive request to AuxcpyMgr22685 589d 02/02 12:54:49 145 Received AuxCopy alive confirmation response22685 58a7 02/02 12:56:48 145 TPool [SdtHeadThPool]. Tot [0], Pend [0], Comp [0], Max Par [0], Avg Work Time [0.00 s], Avg Wait Time [0.00 s]22685 589d 02/02 12:57:52 145 Sent alive request to AuxcpyMgr22685 589d 02/02 12:57:52 145

3592
R Anwar
Vaulter
E
Bit
EC3Bit
asked in Self-Hosted Q&A
data aging

I’v Storage policy enabled or few clients with the following precedence’s with the different storage frequency and retention period  bu when the schedule policy the client has only monthly backup’s enabled every month 1st at 12 AM so i wold like to know how dash copy and primary copy will work for the since there is no schedule daily or weekly , is following precedence’s applicable for the client? if so how dash copy will work  as there is no daily or weekly backup’s. Dash copy : every weekly on Sunday at : 12:AMTape : monthly  primary dash copy tape copy

4781
Sean Crifasi
Vaulter
L
Byte
LaurentByte
asked in Self-Hosted Q&A
Azure Linux Media Agent

Hello ! Today is the day when I am trying to deploy my first Media Agent on Azure, and it’s a linux one ! CV v11.24.29, and using RHEL 8.5 as OS.I copied the full sources to the MA, went root, used interactive install, chose to add : fs / fs core Media agentStorage AcceleratorVSA All the process seem to be OK,  I input the Commserve FQDN, goes on, I am also provided with the list of Plans to use (I select none), register with authcode, looks OK , but the Registering part takes long, then ends up a few minutes later (10 or so) with a Installation completed successfully.But no commvault processes fire up. No special logs in my logfiles folder, thought I get multiple messages in the install.log file during that time : Register/Update client request is pending on the client sideThen it stops to repeat when the ‘installation completed successfully’,and get those :  Moving file /etc/CommVaultRegistry/Galaxy/Instance001/install.xml to /logi/cv/commvault/installer Installation completed with E

5871
L
Byte
D
Bit
davidedBit
asked in Self-Hosted Q&A
Recovering Backups from disk

Doing some work around DR and I have a quick question, I created some backups and stored this on a data domain virtual edition. Whether this is relative not sure.?The data domain virtual edition has had retention lock set which essentially creates a copy of the mtree where the data is stored. We as part of testing have deleted the backups from Commvault and data aging has been run so the backups are no longer available. The retention lock feature allows me to run a command to restore the data back to the original location on the Mtree.The question is simple can I recover the data from the Data Domain and re-catalog the backups into Commvault?Dave Edwards

3371
L
Byte
M
Byte
Marcel GeisenByte
asked in Developer Tools, Integration and Automation
API - Automation for Setup Remote Software Cache

Hey,we are a Service Provider and Backup our Customer in Azure and own Private Cloud with our shared Commvault Installation. (11.24.29)In the moment we have started to automate all basics thing like:Add Hypervisor + VM Group Add CLoud Storage Create Plan/ Storage Policies / Schedule etcSo we can do an Onboarding of new Customer with basic VSA Backup fully automated is the goal. What we are looking for is to Setup the Remote Software Cache for each Customer via API. But we could not find anything regarding Software Cache and API. Has anyone an idea how to do it via API? Or has anyone another solution to do it automated? Thanks & BRMarcel

993
M
Byte
Mohamed Ramadan
Mohamed Ramadan
asked in Virtualization and Containers
failed job Error cord 19:857 error opening virtual machine

hello everyone ,i have old full failed job Error cord 19:857 error opening virtual machine , i check readiness client and permission all fine , did i miss so thing ?sorry about my English BTW 

9761
MichaelCapon
Vaulter
P
Vaulter
PratyushVaulter
asked in Self-Hosted Q&A
CVE-2021-4034 PKEXEC exploit

Hi All ,Currently there is a warning about pkexec described in https://isc.sans.edu/diary/rss/28272.I was able to validate PKEXEC tool existence as SUID binary on hyperscale nodes . This seems to be OS level application and not used by commvault software .I believe a simple chmod of this executable is enough to prevent the exploit of being used (chmod 0755 /usr/bin/pkexec)Is there any action item on Commvault to remediate this or this needs to be addressed by customer by applying OS patches ? 

5291
Aplynx
Vaulter
K
Byte
Kamil
asked in Virtualization and Containers
Converting from VMware to Nutanix AHV

Hello Commvault Community! I come today with the problem of virtual machine recovery by converting from VMware to Nutanix AVH. The Customer runs on the 11.20.85 environment. It has two Hypervisors configured - VMware and Nutanix AVH. Both have backup jobs performed before, so they are working properly. The Customer needs to recover the VM from VMware to Nutanix AVH (from the CommCell Console level - according to the documentation, this is the only available option - although if we look, we will find the procedure for Command Center, although it is described that it is not supported) using this procedure: *Converting from VMware to Nutanix AHV (Commcell Console - Customer attempts a recovery with this procedurehttps://documentation.commvault.com/commvault/v11_sp20/article?p=97686.htm *Cross-Hypervisor Restores (Virtual Machine Conversion) - confirmation that it is supportedhttps://documentation.commvault.com/commvault/v11_sp20/article?p=30891.htm *Converting to Nutanix AHV - procedure t

5324
K
Byte
ZachHeise
Byte
ZachHeiseByte
asked in Self-Hosted Q&A
How to resolve "Optimized scan could not process the request for [path]"

A couple of my Linux file agents are showing events telling me that “Optimized Scan could not process the request for [/home/]. Falling back to regular scan for this volume/path. Possible causes: Optimized Scan Service is down, Optimized Scan does not monitor this volume/path, or the database is inconsistent.”This may have begun after updating the commserve, mediaagents, and the Linux agents to 11.25.19 a couple days ago.How can I resolve this? I couldn’t find documentation on this issue. I am not the primary admin for these file servers, I’m just the commvault admin. I examined the FAQ here and I don’t believe that any of these are the issue.

5061
S
Vaulter
Juergen
Byte
JuergenByte
asked in Self-Hosted Q&A
MediaAgent recovery after a ransomware attack

Hello,we have ransomware protection enabled on our Media Agents!  But in case of attack we can lost the MediaAgent OS and don’t have access to the Libraries. MediaAgents have local disks for Disk LibrariesWhat kind of backup should I have to recover quick a MA from a different MA, without lost the backup data on the local disks on the impacted MediaAgent?What is the fastest restore, 1 touch non interactive will clean all disks first?We running V11SP24.25, MediaAgents are Dell servers. Thanks Juergen

4001
L
Byte
V
Vaulter
VsichermanVaulter
asked in Virtualization and Containers
What does “Unable/failed to quiesce the guest file system during snapshot creation” mean, and how do I resolve it on a VMware backup?

Looking for details, seeing errors during VMware backups specifically during snapshot creation. How can I address this?

146196
A
Bit
C
Bit
commvaultBit
asked in Getting Started
Question on Exchange DAG Configuration

Is there a way to configure the DAG client to authenticate to a specific AD server.We have an environment where there is are 2 domains for Exchange literally with the same name.One is production and another is non-production.  I need to configure the DAG but I am getting discovery failed everytime I run a discovery. Which I suspect is trying to authenticate thru the production AD environment.Any suggestions will be helpful..

1531
L
Vaulter
R
root
asked in Storage and Deduplication
was anyone be able to test minio as cloudstorage

was anyone be able to test minio s3 as cloudstorage 

6098
J
Vaulter
V
Byte
VincentMByte
asked in Share Best Practices
Backing up Nutanix files

Hi looking for some advice on Backing up Nutanix files.Nutanix ver 5.20.230 TB of capacityCommvault hyperscale 3 node cluster10 GB ethernet connectivity.  CIFS And NFS enabled. Documentation states the backups run through Access nodes and at aminimum 1 access node per protocol. Is there any integration with intellisnap for Nutanix files? I did not see this covered in the documentation, but maybe not looking in the right place.        

1071
J
Vaulter
N
Bit
Nick734810Bit
asked in Self-Hosted Q&A
Changing Exchange auto discovery

Good Day,I recently found out some of our mailboxes in Exchange 2013 were not being backed up.  I inherited this setup from a previous tech, and I found out that we are using AD Group discovery and that some accounts weren’t being added to the group.I see that there is also an option to configure Database discovery.  What’s the best way to switch to this?  My plan is to create a new association and add in all our databases and run a backup.  Can I then delete the AD group discovery?  Is there an issue having both - I don’t want to duplicate any data being backed up since we have disk space issues.Also, will using Database discovery back up the public folders or do I need to set up something else?  I noticed our public folders are not currently being backed up.Thanks for any assistance.Nick

3421
dude
Byte
V
Bit
Vijay-TEBit
asked in Self-Hosted Q&A
I am migrating backup site between the commserve

I am migrating backup site between the commserve, DB version of the CommCell source is 13.0.5850.14 and destination is 13.0.5216.0. can i do the migration

531
G
Vaulter
A
Bit
AndreasBGBit
asked in Self-Hosted Q&A
Shared view with filters

HiIs it possible to share a custom report view, with predefined filters?Each time I create a new view, in the webconsole, the filters is not saved. Thank you. 

172
Aplynx
Vaulter
P
Bit
phriBriBit
asked in Self-Hosted Q&A
Two-Factor Enabled Cannot Login to Java Console

I’ve enabled two-factor auth but cannot login to the traditional Java Commvault Console.  Is there a way to login from here?  I’ve tried to input the PIN as the password but no luck there either.

1692
P
Bit
Ken_H
Byte
Ken_HByte
asked in Self-Hosted Q&A
Icon for HyperScale node w/down green arrow and icon greyed out

What does it mean when one node of my HyperScale has a down pointing green arrow and the penguin icon is greyed out?  

4777
Ken_H
Byte
A
Bit
AsyrafBit
asked in Storage and Deduplication
Failed to mount media error

We are working on Commvault with Falconstor VTL POC. Our Commserve running on SP20.17. At first we have been provided with emulated HP tape library with LTO4 drives. When we initiate the backup, it failed with below error Then, we also try with emulated HP tape library with LTO7 drives. Then we received almost the same previous error.  We also already update Tape Drive driver on Windows, but still the same. FYI, we are using Windows 2016 with Commvault SP20.17 on the Commserve server which running on VM. Need someone opinion. Please help. Thanks.

27554
Onno van den Berg
Commvault Certified Expert
C
Byte
christopheByte
asked in Developer Tools, Integration and Automation
use RESTAPI in a powershell script

Hi All,i need help to create a powershell script using REST API command.i don’t found a lot of documentation for the specific use of REST API in powershell.in the community in have found a sample for POST LOGIN $headers = @{}$headers.add("Accept", "application/json")$headers.add("Content-Type","application/json")$username = "user"$password = "passwordtoencode"$encodePassword = [convert]::ToBase64String([Text.Encoding]::UTF8.GetBytes($password))$body = @{username=$username;password=$encodePassword;}$response = Invoke-RestMethod 'http://hostname/webconsole/api/Login' -Method POST -Headers $headers -Body $($body | ConvertTo-Json )$responseBut somenone have sample for all kind of REST API sample ?Thank in advanceChristophe

25012
Onno van den Berg
Commvault Certified Expert
S
Byte
Stefan VollrathByte
asked in Developer Tools, Integration and Automation
Workflow Script API

Documentation for Workflows mentions some Functions for Java to interact with or access other Resources during execution https://documentation.commvault.com/commvault/v11_sp20/article?p=49729.htm.But alone from browsing through the other Pages it gets clear there are way more options like activity.exitCode or workflow.setFailed().Dissecting built in Workflows reveals other treasures like csdb.execute(“sqlquery”).Is there a complete list of all available Functions and how/when to use them? Trial-and-Error and Reverse-Engineering by Customers seems error-prone and inefficient.

187219
christopherlecky
Byte
Frank Grimes
Byte
Frank GrimesByte
asked in Self-Hosted Q&A
Kubernetes backup with kubectl

Our PaaS team is interested in running backups with kubectl and I couldn’t give them a straight answer on this. Is this something that could be built or is in the works?

44811
MFasulo
Vaulter
S
Byte
shailu89Byte
asked in Self-Hosted Q&A
Commserver timezone picking wrong time

Hello,I noticed a small issue in one of my schedule. My commserver is in Helsinki time zone UTC+0200I created a replication schedule to run everyday 12:00 AM but I noticed job was running at 10:00 AM local time.Below screenshots captured at 11:00 AM local time. It shows next job in 23 hours (i.e. 10 AM local time) When changing time zone explicitly to UTC+0200, it picks correct time So looks like commserver is identifying itself in a different timezone. I validated OS time on commserver and it is correct (UTC+0200). Any ideas?I am concerned that this may mess up backup times.

20402
S
Byte
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