Commvault Cloud Topics

Scenario. We´re creating an Aux Copy for all existing backup jobs from a particular storage policy, during the process we faced the following error message:Error Code: 13:187Description: Some backup jobs are skipped because they are aged on destination copy or marked do not copy.Source: commserve, Process JobManager. The Aux Copy was  configured to take all existing jobs from the primery and only was able to run and move 10% of the total data on the primary copy and skiiped the rest, any idea how move the skipped jobs?? Regards. Ramon. 

Hi,We are in CV deployement and Initially we build a single MA with 4 partitioned DDB in the Azure cloud. When data is growing, we moved the two partition into new Media Agent and its running in two MA with two DDB disk each.Now, both MA reached its bottleneck planning to scalling up further, but management allowed me to add one MA alone.So, I have one possiblity of running the backup with four-partitioned DDB splited with three MAs as shown below.MA 1 - Single DDB Disk MA 2 - Single  DDB Disk MA3 - Two DDB DiskI am bit worry about to do that, as I am thinking it make some instablity between MAs. But, I couldn’t find relevent CV documents.  Can you suggest whether the above design make any sense or not? and will it make any issue in the future? Thanks,Mani

Greetings all,It has been a few years since I deployed our Linux VSA and I do not see where to download it from. I went to https://cloud.commvault.com/ but do not see anything similar to what I downloaded years ago. Has the name changed for the appliance or has the process changed entirely?Thanks.

I have a shared tape library, used by the “old” and the “new” commvault environment. The “new” is Hyperscale. I want the “new” to use only tapes with a barcodes prefoxed with ‘NP’ and the “old” to use everything else but not ‘NP’. Hopefully, that makes sense! Question: How is this achievable? cheers

 IssueVMWare recently released update 7.0 U2b to address two high profile security vulnerabilities.If this update is installed it breaks VMWare tag associations, which in turn means that if Commvault backups and virtual machine reporting (specifically Chargeback) are based on VMWare Tags those backups or Reports will also no longer function properly.Security IssuesVMware vSphere Client (HTML5) contains a remote code execution vulnerability due to lack of input validation in the VMware vSAN health check plug-in. A malicious actor with network access to port 443 might exploit this issue to execute commands with unrestricted privileges on the underlying operating system that hosts vCenter Server. The Common Vulnerabilities and Exposures project (cve.mitre.org) has assigned the identifier CVE-2021-21985 to this issue. For more information, see VMware Security Advisory VMSA-2021-0010. VMware vSphere Client (HTML5) contains a vulnerabilit

Came across this setting and was wondering when this should be used? What is a possible usecase to tweak this setting?  Configure Disk Volume SizeDisk volumes are created based on the volume size. When the size of the volume reaches the maximum size, then a new volume is created. The maximum size of a disk volume is set to 25 GB by default, and this value can be modified. On the ribbon in the CommCell Console, click the Storage tab, and then click Media Management. Click the Resource Manager Configuration tab. Modify the Disk volume physical size high watermark in GB parameter as required. From the Disk volume physical size high watermark in GB box, enter the disk volume size. Click OK. ht

Hi,in our case there is a lot of running jobs accros multiple storage policies. Once the jobs reach more than 90% of completion, the throughput of the job falls and the speed of the job is very slow. However,some of the jobs, that have less than 50% in progress status, are running faster.Is there any option to prioritize jobs, that are almost finished (with more then 95% of progress)?I know there is possible to change priority of the single job, however, from my experiance it didnt increase speed too much. Maybe I should have used the highest priority, that I exactly dont know.

We have a Linux client with File System Agent installed. The defaultBackupSet have 5 Subclients. All of them disabled for a long time. One of those Subclients have 60 Incremental Backup Jobs without a base Full Backup. There is no Full Backup. I double-checked the backup history (Backup Type: All / Job Status: All / Time Range unchecked / All operations).Do they have any use?Would it be possible to restore some data from those jobs even without a Full backup? 

Hello,I just move a commserver from standalone to a Lifesync cluster, my issue I have SQL agent packet installed on instance001 and find no way to uninstall them.I have V11SP20.55 running.thanks for any help.regardsJuergen

 I have some question about mounting storage snapshot on Vmare. Atm we are using 2 Windows MediaAgent to mount storage snapshot to make Intellisnap for Windows Servers and we are using 2 Linux MediaAgents for Linux servers. We are going replace 2 MediaAgents with 2 new Linux MediaAgents. What are the possibilities for mounting storage snaps for Windows servers to make Intellisnaps backup copy? Can we mount it on VM server? Does anyone have same situation? Commserver VR 11.24.3vSphere Client version 7.0.2.00200 

I have 3 physical sql servers, 1 standalone and the other 2 are clustered, but none are showing up anymore in the list of clients? My commcell and index media agents are though? I’ve checked client filters, but no luck.

Hi guys,I’m struggeling with encryption in a mixed environment.On the GlobalDedupePolicyCopy, I did not activate encryption.on the Client Advanced Property I enable encryptionon the subClient Property I enable encryption on Network & Media.executed Jobs are listed as ecryption enabled.does this mean, that the backups have been encrypted ? are the backups deduplicated against unencrypted backups within the same StoragePolicy ? (which might result in a mix of encrypted and unencrypted data for the same job) Since encryption is defined in the GDP and I already have two DDB partitions per MediaAgent, do I have to deploy additional MediaAgents to host the dedicated encryption backups, in case I want to enable that on the Storage Policy ?best regardsKlaus

Hi  Team, In one of my customer environment, for two of Media Agents the Commvault services(Base & Media Manager) are frequently going offline.I can see Commserve & MA are in same SP with 22.25 Please let me know what could be the reason for this. 

Hi all,After upgrading to SP20 the subclient shows the following error (the previous version was SP12):[RMAN-06908: WARNING: operation will not run in parallel on the allocated channels] The job ends successfully but with errors: I noticed the problem during the archive log phase.The Oracle RAC version is 12.1.0.2.0. There are two physical node. I have three RAC instances configured on three different Pseudo-clients that have the same two physical nodes. Strangely, one instance continues to function correctly after the upgrade despite having the same configuration in the Commvault environment as the other two. Before with the SP12 I saw the same error in the RMAN Log, but it was not highlighted in the job. The job completed successfully (Green Status).Even the ins

Hi,Our customer recently upgraded from SP18 to FR20.Afterwards, they noticed they can’t reach the CommCell Console anymore using the URL http://”commserve”:81/console , which they always used in the past.Connecting to it over port 80 seems to work fine.We checked the IIS bindings and they are still there, so we’re unsure what happened.Has this been removed in FR20? We reset commvault processes and ran a iisreset but that didn’t help.Thanks.Jeremy

I have a client that is looking to migrate to plans, I have built out their required classes & retentions in a lab the only thing I have a question about is the synthetic full scheduling, they have a requirement to run a weekly synthetic full.  When you create a plan it creates the schedule for a full in line with the primary retention as an automatic schedule every 30 days.Is it still acceptable to edit the schedule policy in the Java GUI for the synthetic full from “Every 30 days”  to say a shorter period of time (ie 7 days) and allow the full backup window to handle the window or change from the automatic schedule to a weekly schedule with a set time?I want to achieve the flexibility of plans for them but also meet their requirements.

Good evening folks I have a customer who experienced an issue with one of their servers and it seems it broke the Commvault application.The Commserve can no longer communicate with the client (DIPs are defined).We tried to repair the installation with no success. We uninstalled and then reinstalled Commvault successfully interactively (Remote option doesn’t work at the moment).The interactive installation takes a long time to register to the Commserve, but does eventually complete. The Commserve does not reflect the change however.We noticed that there’s a locked ‘cvd’ process on the client and suspect that it may be the problem. The Unix admin suggests we reboot the client and try again.Before we go this route, is it possible to kill this process manually? It’s the one that’s been flagged with 24Apr.Thanks so muchRegards,Mauro

Hi Folks,I’ m looking a guide or BOL pages about the Commvault Network Hardening. I saw that there are some guides about Ransomware Protection, Securing the CommServe.. but can’ t find related to the Network. Basiclly, I need what can be done for Network Hardening ? Like Port Restriction, Authenticate with Certificate, SSL handshake, Encrypted tunnel ?Best Regards.

Hi there, I want to share my experience with DDB reconstruction. My colleagues started the DDB database reconstruction because the DDB database was not in good condition. There were no current backups of DDB database (the last backup was 14 days old) and maybe some other error messages were active. They decided to start full reconstruction, maybe there was no option to make manual backup of the DDB database - hm, but the database had not been updated with new records anyway. The thing is that the reconstruction is very time consuming and moreover, since the DDB database is not running the backup jobs are not possible. The workaround we did was to temporarily disable deduplication. Another caveat is that we are running out of disk space. And that is how a disaster looks like . At the end I wil put my hypothetic questions. Is t

Hello, i was working on a Document restore for a customers sharepoint environment.we noticed when selecting an out of place location in the restore that we did not have the option to select a sub dir in the browse.we can only select the root of a site. see screendump: the customer wants to know if there will be an option available to restore To a different subset of site?i was not able to find details in the BOL: https://documentation.commvault.com/11.24/essential/136058_restoring_sharepoint_online_document_to_another_sharepoint_site.html kind Regards, Thos Giesk

What is the migration path for new Media agent; we have some servers which send archived data to a Media agent which is getting old; we want to move to a new media agent; usually for backups we just migrate to new hardware and do new full backups; we maintain aux copies so have historical data at a secondary location; however for archived data the data would still exist in old MA; would we require to aux copy the data to new MA before we can switch the jobs 

Using simpana 11.20.46I have done a last backup from an old OES server who has been decommissioned.This server has 2 sub clients: the linux file system and the OES file system. The storage policy takes a backup of both clients (the LX agent and the OES agent)This backup have been finally written to tape, using a synchronous storage policy, after that I have checked that the data on these tapes was valid and write protected the tapes. I can see the LX and the OES backup.Then I have removed this client completely from Simpana, now I want to check whether it is possible to restore from these write protected tapes.So I have putted again these tapes into the library, I have catalogued these, no errors at all, I can see the catalogued contents and also a dummy client has been created, but only with 1 sub client: the linux file system.So now when I try to see the jobs, I only see the linux jobs but I would prefer to see the OES ones…. 

Im getting this error when i try to add a new azure stack hub cleint to commvault. Error Code: [91:139] Description: Unable to connect to virtual machine host as user . Failed to get AzureStack URLs, Please make sure Azure PowerShell is installed on the proxy]Azure powershell is installed. Does anyone know how to get past this issue?

Hi there, most likely we will need to temporarily change disk library for a couple of storage policies because of slow DDB database reconstruction.My question is how to change disk library for primary storage policy copy? There is no scroll down menu to change disk library in Default Destionation field  Does it mean that I need to create new secondary copy and after that promote this newly created secondary copy to be the primary one? Is there any potential data loss? Do you have any hints or caveats for this task?

Hello, I would like to replace the WebServer certificate. But the new certificate for the server is in pem format. but the keytool accepts only crt. How can I still import the certificate into the mykeystore.jks ?Regards Thomas