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9139 Topics
D
Bit
DSchatBit
asked in Self-Hosted Q&A
Postgres Block Level restore fails error code 19:122

Hello, We are trying to set up our Postgres DB to use blocklevel backups. Our system is PostgreSQL 10.13 running on Linux RH7. The backups run without an error. I can see all full and incremental (logs) that have been done over the last several days. After preparing the server (getting rid of the /main file and all log files) I started from the web interface a restore to current. After about 15 seconds the Progress indicator goes from green to yellow (Shows 10% completed) and I get the the error message : Received failed message for job [258820], phase [Restore] Event code 19:122 After that the only thing I can do is kill the Job amd go back to my older normal backup. CommVault can restore that without a problem. Thanks for any help! Douglas

22337
Mike Struening
Vaulter
M
Bit
MySql Backup & RestoreBit
asked in Self-Hosted Q&A
Unable to restore mysql database

Hi, Setup is something like MySql is running on a windows server and HDPS is also running on Windows platform. Mysql server is behind the firewall. Required ports have been opened for backup and restore work. Taking back up can be done successfully but while trying to restore any backed up database, it is giving an error. [Error Code: [24:42] Description: Cannot start restore program on host [MySqlServerName*MySqlServerName*8400] - a network error occurred or the product's services are not running.Source: ma-servername, Process: fsIndexedRestore

18832
Damian Andre
Vaulter
M
Commvault Certified Expert
M ScheepersCommvault Certified Expert
asked in Self-Hosted Q&A
MSP question: Exporting O365 data at exit customer

Hello, is someone maybe knowing if its possible to export the O365 backup data including the metadata? For normal iData agents the CCM function can be used. But if we read correctly that isn’t supported for exchange data as example. thanks. Michel

41810
P
Vaulter
L
Byte
lborekByte
asked in Self-Hosted Q&A
GCP BigQuery on the roadmap?

Hi, Any chance protection of GCP BigQuery is one the product roadmap? I’m looking for solution that allow us store backup on-prem. Thanks.

2683
L
Byte
Y
Bit
yirmioBit
asked in Developer Tools, Integration and Automation
Auto delete/deactivate clients

Hi all, is there any way to auto delete or deactivate clients? i can group them in smart groups based on specific criteria like owner AD group membership but don't no how to run automatic auctions on them. Thanks!

1881
S
Vaulter
U
Bit
Umesh YadavBit
asked in Self-Hosted Q&A
Creating New Alert Defination

I want to create an Alert Defination for Some 5 VMs which should send email notification to someone email id on Backup Failure.

8061
SparshGupta
Vaulter
U
Bit
Umesh YadavBit
asked in Virtualization and Containers
impact of datastore name change in vmware

What will be the impact of changing the name of datastore in vmware which is being used in commvault.

2812
U
Bit
B
Byte
Barefoot1999Byte
asked in Self-Hosted Q&A
Air Gap Network Topology

Commvault has some white papers and even a Hands on Lab regarding Ransomware and using Air Gap as a layer of protection. There are also YouTube videos on the subject. There is no official Commvault documentation regarding the subject. Is this Air Gap intended for companies with public facing servers to utilize a DMZ proxy to copy data and configurations inside a firewall? Should this be used within a private network?

9544
B
Byte
Bart
Byte
BartByte
asked in Self-Hosted Q&A
Report Row limit in PDF

Hi, Reporting question again (I consider reporting a very important part of the product). We export reports to PDF, for example backup job history. Problem: the number of records are limited in PDF , based on max size of records, not sre.For year reporting that’s a problem for us. Is there a way to increase that limit?

5329
Mike Struening
Vaulter
S
Byte
Sandeep0801Byte
asked in Self-Hosted Q&A
Python Invalid Search Path Vulnerability

We are seeing titled vulnerability on our commserver server. Anyone came across through this and had a fix? Python Invalid Search Path Vulnerability QID: 374252

12181
Damian Andre
Vaulter
W
Vaulter
Winston WVaulter
asked in Storage and Deduplication
Failing DDB Backup on a Linux-based MA due to extent exhaustion

Hi Team, My DDB Backup operations are failing with the following error message: Snap creation failed on volumes holding DDB paths. A quick review of the job logs points to insufficient space (0 extents). What could this mean? Regards Winston

30013
M
Byte
J
Bit
jokidaneBit
asked in Self-Hosted Q&A
How to Restore Linux KVM

can anyone tell me please how to restore the whole KVM in GUI? thank you

6693
Onno van den Berg
Commvault Certified Expert
Bart
Byte
BartByte
posted in Share Best Practices
Saving reports to command center

Hi, opinion/feedback from commvault users please: From the command center, users are scheduling reports, and of course they email those reports.But, the delivery of emails is very unstable, which is not a Commvault problem.With “unstable” I mean e-mails which don’t arrive.Either because the remote mail servers think it’s spam, or because the email is too big. (compressing the PDF doesn’t really make a big difference ) Commvault has a “download center”, wouldn’t it be possible to have a possibility/option to store those reports -which are send - also *automatically* in the download center so that user can still retrieve them later. (because, of course, users only notice hat they don’t have the report, if they have an audit months later) I know that we can save the files to a drive, but of course users cannot access that from the command center. (and we could use external tools of course) What are your ideas ? Are there any Commvault users which implemented something like that or somethi

723
MFasulo
Vaulter
S
Byte
Stefan VollrathByte
asked in Self-Hosted Q&A
Kubernetes User Requirements

Hi All Does anybody know the exact requirements (roles, privilleges, namespace, whatever) for a Kubernetes Service Account? Documentation skips over that part and Support so far was unable to answer this. Thanks, Stefan

9699
Damian Andre
Vaulter
H
Bit
hiLanceBit
asked in Storage and Deduplication
Secondary Copy To Tape - Content Indexing

Hello, I am hoping someone can direct me in the right direction. I have a secondary copy to tape with an infinite retention period. The tapes will be stored offsite for safe keeping, currently tapes are onsite. I noticed during restores of older data I would need to insert the tape media containing the index to browse content to restore. Is there a way/method to keep this index on a local storage so the tape is not needed to browse the contents?

5512
J
Vaulter
T
Byte
TP_EricksonByte
asked in Share Best Practices
Vault Tracking Export Media after "Job" Finishes

So new to Vault Tracking, and want to deploy it into our backup environment. The only concern is that in order to enable it, you have to check “Export Media After Job Finishes” The schedule is of course set to a storage policy which has up to 20 + clients associated to it. My concern is the wording of “Export Media After Job Finishes” because its not clear if its saying it will export a tape once a job finishes as in job 1 of 20 is done it will export that tape, and so on and so forth making up to 20+ tapes, or if it is referring to the specific Job associated to it at the schedule level. For example, we have a schedule that runs for these 20+ clients that run a daily diferential backup, weekly full backup, and a monthly full backup. If i enable vault tracking on the weekly Schedule would the “Export Media After Job Finishes” refer to the weekly full schedule as being the “job?

5343
D
Vaulter
Trish-Boulder County
Bit
Trish-Boulder CountyBit
asked in Self-Hosted Q&A
How to Transfer Owner of Commvault schedule policies

New to CV and found that the previous guru created schedule policies under two different user id instead of a generic id. I’ve tried modifying but no joy. There are several and I really do not want to recreate as that is open season for errors. What method am I missing?

8494
dude
Byte
C
Byte
COE-GTByte
asked in Self-Hosted Q&A
Does CommVault Support backing up SQL Server Express databases on a client server?

I have a VM with a vendor application that uses SQL Server Express database. Does the CommVault SQL Server agent support backing up SQL Express databases?

23922
C
Byte
dude
Byte
dudeByte
posted in Self-Hosted Q&A
Security Alert: Commvault WebService

Not a question, just sharing with the community. So, logged to MA today and say this thought I would share with everyone.

832
MFasulo
Vaulter
C
Byte
Chitra SahaByte
asked in Self-Hosted Q&A
Upgrade Commserve to SP20 from SP16HPK85

What are steps that I need to follow to complete the upgrade? Does any one have the document that I need to follow to complete this process? I fairly new to commvault and do not know how I should execute this process. Do you know how long we will be supported on Version 16? How do I see all the GUI changes and also share information with other site admin.

3232
Onno van den Berg
Commvault Certified Expert
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Developer Tools, Integration and Automation
Rest API call to update sub-client content of virtual sever sub-client

Can anyone share the REST API call to update subclient content of virtual sever sub-client ? Also what does this error means - Func[addVMToSubClient] Line[629]: status=401 content=u'<Api_GenericResp errorMessage="Access denied" errorCode="5" />'INFO:api.v1.services:status=401 content=u'<Api_GenericResp errorMessage="Access denied" errorCode="5" />'

99712
Jaime Ortiz
Bit
P
Commvault Certified Expert
PatrikCommvault Certified Expert
asked in HyperScale X Q&A
Hyperscale X node rebuild benchmarks

Hi community, Are there any benchmarking numbers on time taken to rebuild a replaced Hyperscale X node. Could be based on TB/hr or full rebuild per size/model. N24 with 16TB drives are most interesting for me. /P

2431
Pavan Bedadala
Vaulter
neuwiesener
Byte
neuwiesenerByte
posted in Share Best Practices
Best practices around Data validation

Our storage policies are built as follows: primary (Storeonce) sync copy 2 (storeonce) sync copy 3 (storeonce) copy 4 (tape) Although there is an option to use “validate jobs” for each of the copies, I was wondering if we could use the aux copy job report to catch any issues with the integrity of the data as running a separate validation job would be an additional overhead for the backup infrastructure. One could reduce the amount of data to be validated by defining parameters for which data qualify for validationv OR use only the tape copy for job validation as the tape drives will perform well with reading data as the data will have to be read serially (we do have combine to streams set, wonder if this will affect validating jobs as jobs could be split across multiple media) or use auxcopy reports to by pass validating jobs. Because auxcopies will read all the chunks from the source copy and write them to the target copy and make sure the indexes are also intact. So isnt auxcopies li

20203
MFasulo
Vaulter
Patrick Dijkgraaf
Commvault Certified Expert
Patrick DijkgraafCommvault Certified Expert
asked in Self-Hosted Q&A
CV11FR20 SCOM Alerting issue

Hi guys, quick question: A few months ago I updated a customer environment to FR20. Recently we found that SCOM Alerting did not work anymore. After investigating we found that the GalaxySCOM.csv file contents looked complete different than it did before. After deleting that file, it got recreated and contents looked OK again. And SCOM Alerting was working again. Is this a known issue?

1887
S
Vaulter
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Self-Hosted Q&A
Command Center - Hidden client computers -> CTRL-F5 to the rescue

Ever since Command Center was equipped with client side caching enhancements we occasionally get customers on the phone who ask us if there is something wrong with the backup environment, because they are missing client computers in Command Center. Even while running the latest maintenance release for FR11.21. When we logon to Command Center as platform admins we do see the client computer(s) in question, so we just ask the customer to perform a CTRL-F5 hard refresh of the client-side cache. Checking the server side log (CVEntityCache) reveals no errors whatsoever. Now I hope to hear from other Vaulters if they have experienced this same issue and at what frequency. Reason for asking is that it "hard/impossible” to reproduce and if the customers knows the CTRL-F5 trick than next time they will most likely not call you anymore because they know the trick, but this of course does not fix the real issue.

3754
R
Vaulter
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