Commvault Cloud Topics

Hello guys, I need your help. The Customer has an Exchange DAG pseudo-client with subclient ‘databases’ configured as a subclient that contains all DAG databases.They have removed some databases from Exchange DAG nodes (on server level).However, after click on ‘Discover’ button, deleted databases are still visible as a content.  The CS and Exchange nodes are running 11.20.46. Exchange version is 2016. I cannot find any hotfix regarding to this issue. As a workaround, the Customer put deleted databases to default subclient and disabled activity on subclient level. Any ideas how to fix it? Rgds,Kamil

Hello guys, I am trying to upgrade VMware and Hyper-V pseudo-clients to Indexing Version 2. I have found the following procedure:https://documentation.commvault.com/commvault/v11/article?p=10812.htm However, the procudure refers to clients (agents, i.e. File system Agent). I cannot find any procedure regarding to pseudo-clients. Any ideas how to upgrade them to Indexing Version 2? Rgds,Kamil

Hi, maybe someone from the community also needed to automatically restart “Completed with errors” VM job only for failed vm’s? There is an option from GUI, but it would be much easier to restart it using api or wokflow. If someone found an option to do that it would be great if yu could share it! Thank you!

Hi Guys,I’ m looking how many streams are open instantly on a media agent? I have 20 MA, 7000+ servers and 17k+ daily job. Best Regards.

Hi guys,after reading the documentation I’ve not understand if Commvault supports incremental restore of MongoDBCan I restore only one DB or better, only one collection, after the backup?Thanks in advance

Hi all, Please, could you please help me how to access my open incident on the maintenance advantage portal? I am sorry, maybe I am blind I cant see any option for accessing my incident.  

Hi, GuysI am currently running a Database Archiving project for a company and there’s a little issue which has delayed the progress.After we archived some production tables, the INDEXES and CONSTRAINTs for that particular table is not present on the storage.We tried to explain that, Backup and Archiving are different, the INDEXES and CONSTRAINTS are present in backup but absent in ARCHIVING, They insisted that, they would need the CONSTRAINTS and INDEXES on the STAGING server and Archiviing storage for reporting purpose. Is there a way to achieve this? 

Our weekly secondary AuxCopy is stuck at 30% since this weekend (so that it is blocking all the primary disk to disk incremental copies), with the below 2 error messages Thinking it might be some ports communication issue between the Media Server (S01190) where the tape library is attached to, and the CommCell Server (S02116), so I did the below ports check between the 2 Servers: Telnet from the Media Server (S01190) to the CommCell Server (S02116)Port 8400        OKPort 8401        OKPort 8403        OK Telnet from the CommCell Server (S02116) to the Media Server (S01190)Port 8400        OKPort 8401        Not OKPort 8403

Hello Is it possible to get an alert when the automatic SQL instance discovery discovers a new SQL instance?I would like to get some sort of alert of when this happens to insure that no new instances go unnoticed and unconfigured.If it is possible how do you set it up?  

Hi Vaulters.I have a customer that implemented backup replication from prod to DR. Now, they are asking if they can configure their existing DR replica of the backup as their air-gapped copy. Is this possible?If yes, is there any documentation that we can check to do this?Thanks in advance!

Hello, I would like to duplicate VSA subclient under VMware pseudoclient.Based on Commvault documentation, I did the step of the following page: https://documentation.commvault.com/commvault/v11/article?p=106064.htm Unfortunately, when executing the “qoperation execute -af clone_subclient_template.xml” command, an error occured, saying that VM tags are required to perform the subclient duplication. Do you have a proper documentation link or XML template to duplicate a subclient and how can I manage the dynamic content based on VM tags? Thank you in advance, Best regards,

There is a requirement to check 90 servers backup status (Servers belongs to different policy domain). Is there any best way to do it because I am following below method where I have to include the server name one by one. 

I have a client who has SQL admins using WAC to launch backups/restores for their day to day changes, db refresh, devops, pre/post-change backups, etc. outside of the control of backup environment. They developed these procedures without consulting data protection team, storage team, security team. WAC launches scripts from the client server with a generic account, for anyone with access to the client.In the scheme of things it goes unnoticed when you have ten thousand plus backups running daily. However this causes problems over time with unanticipated storage requirements, retention of nonproduction DBs, failed scheduled backups, etc. Not even going to go into regulatory and audit implications. I have two camps, one that wants to remove this unapproved use the backup infra for SQL production purposes and another that wants to secure these procedures. Oh the DBAs don’t want any change.Any thoughts out there in CV land? I wish to remain impartial, but the securi

Hi,After a power failure the tape library is showing offline with the error initializing device failed. I restarted the Commvault server and the error went away however the drive is showing a media but in actuality it is empty. I can’t mount a tape since Commvault thinks there’s still a tape inside the drive. How to resolve this issue? 

Hello, I try to restore an AWS instance using the out of place option.I have modified only the name of the instance and leave all default settings.I am restoring on the same Availability zone.I have this error messagedoes anyone have some experience on AWS restorations ? vol-064d51e6343cc439b-Volume type [gp3] could not be used for volume [vol-064d51e6343cc439b]. Volume has been restored using volume type [gp2].; vol-061d8c0b7a9efc2da-Volume type [gp3] could not be used for volume [vol-061d8c0b7a9efc2da]. Volume has been restored using volume type [gp2].; IAM Role [ce-ec2-standard-role] does not exist and cannot be restored to [myinstance-restore] thank you !

In the job summary report, what is the difference between Application Size and Media Size

I have read a couple or articles on CommVault Online that say defragmentation of the Magnetic libraries is a good idea. Diskeeper, now Dymax IO, was listed as a certified product for online volumes. I am wondering if others defrag theire libraries for performance purposes, and what products they use. I have read in older articles that the native windows defragmentation tool can be used. Also it states that it should be done outside of backup hours (makes sense). Any feedback or information would be appreciated. Thanks

I am adding a new Media Agent to an existing Storage Resource that has 1 Disk Library in place. Q: How should I structure it?Add Mount paths to existing disk library   Or Add a New Disk Library associated with new Media Agent (srap-ma02)?

Hi  All,Is there a way to get the size of data backed up in GB/TB for a time period (a month)

Hallo CV community, recently we got this error while using the SAN transport mode with auto scheduled jobs. Failure Reason:·  ERROR CODE [72:106]: VDDK Version 6.5 is required to back up virtual machines on hosts running ESX 6.5 using SAN mode. The VDDK will be auto updated on the next attempt.We are usingVMware vCenter ServerVersion:7.0.2.00200Build-Nummer17958471

So we recently had a run in with a database issue with our VMware client, which made us not allow us to add or modify new/existing subclients. Although i never got a straight answer as to what caused it, the rep was hinting that we had way to many subclients. My question is two fold; How do we properly and efficiently group them together inside the virtual client, and if we have for example 20 vm’s together inside a subclient, if one fails, how do we backup that individual failed vm without having to re-backup the other 19 that were sucessfull? We have a tape enviroment so backing up redundant data is something i am trying to avoid.

I am looking for data on restores. Specifically we would like to know how many days back the data is from the day the restores was ran. I am not able to locate something in Commvault that will give that data. Knowing this information about the restores our company does would help us size tiers of backup data. For example how long to keep data on fast storage before it is moved to another tier.Thanks!

Does anyone try to compare CommVault via Veeam and  Veritas NetBackup 

Hello Guys, I need your help. I am deplying a VM protection (Red Hat Enterprise Virtualization) in the Customer’s environment.The Customer has the following configuration:  CS and MA are located outside of Internal Network.RHEV Manager Server is located behind the Firewall.VSA Proxy is a part of the RHEV environment (VM running Linux OS) I created a Client Group called ‘DMZ’, then I put the VSA proxy to this group.I also set the Network Route for DMZ group as follows:From Infastructure Group - BlockedThen I set the Network Route for Infastructure group as follows:From DMZ Group - Restricted (port 8403) Is anything alse that I need to do to create a RHEV pseudo-client?Do you think that this Fir

Hi,from one of our customers we have updated the commvault environment from sp12 to sp20. After the upgrade, the customer noticed that during the restore jobs of microsoft sql database, in the job details events window, the various steps of the restore are no longer displayed, but only at the end of  the job the complete/failed event appear. Is there a way to increase the detail of events for db sql restores?Below a screenshot of job detail event: Thanks,Fabrizio