Commvault Cloud Topics

HelloIs it possible to merge two clients with two different client identifiers?We installed two agents, File&System and SQL, on a server using the FQDN for both host name and display name. The server is run in Azure. “servername.domain.com”Then after a while we added that server to virtual backup. When we did this it ended up with just the name of the server as client identifier. “servername”.This resulted that we now have 2 clients in commcell for the same server. So the question is, can I use the Merge Clients workflow to merge them?Or is it to uninstall and reinstall to solve this?BRHenke 

Hi All,We have many clustered servers from VMWare and we are taking the backups for it with File System iDA.As we all know that Snapshot operation is not supported for Servers from VMWare having shared disks.We have an alternate option from VMWare to take snapshot that, making the shared disks as independent disks.Do we have any alternate options to take the Virtual Server Backup for the servers from VMware with Shared disks? Thanks in Advance.Warm Regards,Sravan Kondeti

Hi Commvault gurus! I would like to ask about the process of adding new Media Agents to an existing tape library storage pool. Let's assume the new Media Agent is physically attached to the tape library and everything is properly connected from a hardware perspective. Do we need to deconfigure and reconfigure the tape library in the Commvault Console? I can't find an option to add a new Media Agent to the existing tape storage pool, unlike the process for adding a Media Agent to an existing disk storage pool. Any input will be much appreciated!

Hi Everybody,I have a question about migration of Hyper-V virtual maschines that are backed up via Acronis Cloud. We want to restore this machines from the Acronis backup directly to our vCenter with Commvault.Is this possible and how to realize it?For my understanding I have to install the Acronis virtual machine agent and the Commvault virtual machine agent on the same vCenter. The Acronis agent is needed to restore and migrate the backed up virtual machines directly to the vCenter and the Commvault virtual machine agent is needed for the backup of the virtual machines with Commvault.But is this possible to install both agents on the same vCenter or I’m completely on the wrong way?Best Regards

Hello, TeamI am trying to restore an oracle rac database already backed to a stand alone database and i am getting an invalid user while restoring.I ran readiness check for this and this what i am getting. Kindly help with possible resolutions for this. Thank you  

Hi all,I have the follwing issue. We are using CommVault extensively to backup our iSeries LPAR. However, we notice that on the big libraries tha incremental backups take the same time or even longer than the full. And it seems to backup far less objects.Anyone has an idea?

Hi Guys,I know this type of error has already a solution, which is either to suspend and resume the job or to run a verification job data, but both have not worked. Does anybody else have any suggestions ?Error message : Error Code [12:138] Description : Error occurred while processing chunk [XXX] in media [XXX], at the time of error in library [XXX] and mount path [[XXX] E:\MAGLIB\SATA15], for storage policy [XXX] copy [XXX] MediaAgent [XXX]: Backup Job [XXX]. The parameter used for the current operation is not supported by the Operating ssytem, OD Drivers or the underlying Hardware. Source: [XXX], Process: [XXX] .

Hi,When trying to restore off tapes from 4 years ago, we get the following message: MSGID 0x0e0000f4 failed to initalize browse request, check browse.log on commserve for more details. The last 2 restores we can do a browse and restore from however nothing from the time period of 4 years ago. The last 2 weekly’s (30th of August and 3rd of August) we can browse it no problem. However the 16th of August errors the same as the error from 4 years ago. It seems to be random.Lost and not sure what to do.RegardsMuhammed

Hello, AllSo, i have this concern and i am looking to get back to the customer as soon as possible.They are backing up virtual machines that are as big as 32TB.They want the backup for those VMs to complete within 1-2 hours.What kind of infrastructure should be put in place to achieve this?

Hi team, According to the below BOL Commvault can not backed up Private Chat of on-prem microsoft teams.https://documentation.commvault.com/2023e/essential/teams.html But when i searching the other posts in community i’ m little bit confused.Now i want to ask community with this post, can Commvault backed up Microsoft teams private chat ? And one of the another consideration what kind of data can I archive for Microsoft Teams ?Thanks in advance. Best Regards.

While taking system state backup of Ubuntu I am getting error “resopnse file creation failed”. 

Hi All,I am checking my DDB’s in Commvault and for VM and DB backups i am getting 17% and 40-50% DDB savings respectively.Please let me know what can be the reason i am getting very less DDB saving and from were i should start troubleshooting.If possible provide troubleshooting steps. Regards,Rahul

Hi Team,Could you please share the 1-touch recovery procedure for linux physical machine using commserve 11.34 versionHow to configure 1-tocuh recovery through command center in commserve version 11.34?

Hi Team, Is it possible to get backup jobs running with Commvault Rest API and then kill some of them according to the desired Job ID? Can such a process be done? Your ideas are important.

Hello all,  I have to add around 400+ new clients in my CommCell. The XML script doesn’t work. Is there another way to adding massiv new clients?  Best regard,CP

hi guys, i just installed latest 11.34.5 and java console is missing, its ok or ??? thank you. 

Hi All,- CommServe CS1 primary backup local disk DL1- aux copy to second tape, encryption setup Direct Media Access with No Access Q1. same Commserve CS1 if require catalog the tape for some reason, could allow catalog?Q2. if use media explorer with same Commserve CS1, could allow catalog the media using Media Explorer? Best regards

Hello Team,I tried to restore the single table but when click on view table it gives error “No backups found for the chosen time range” and also tried from backup history but no luck

Dear Team, Currently we are running in V11 SP24, Is it possible to upgrade directly to SP32 or SP36 without any issues. Please suggest  Regards,Mani D

HiAfter upgrading to 11.34, the JAVA console login show‘Logged In…...Intializing UI’ and remains stuck there(This is an SSO login)  No Issues with CommandCenter Tried Logging in with a local admin accounts, and still the same issue(ie ‘cancelling the login - and then entering details manually for the local account login) Has anyone ‘seen’ this recently

I have 3dnfsd proces up for more like week, how do i find what is the case of?   

Dear all,I have a lot of entries in “Subclients without full/synthetic full backups” tile in Health report which are depricated Subclients or moved to another placeHow to resolve this

Can we configure 1 VCenter in 2 different commServe?The Subclients that backup are different in 2 Commserve’s and proxy’sWill the Backups run smooth?Do we anticipate any ambiguity? 

I am using below api endpoint and updating the filters of the subclient:https://api.commvault.com/docs/SP32/api/cv/SubclientOperations/update-subclient-properties/       "vmFilter": {        "children": [          {            "allOrAnyChildren": true,            "description": "",            "displayName": "Ans_Jen_serv1",            "equalsOrNotEquals": true,            "name": "553b108a-dbc8-b7cv-e69n-e35622f6gh70",            "path": "Ans_Jen_Saurabh",            "type": 9          },          {            "allOrAnyChildren": true,            "description": "",            "displayName": "Ans_Jen_serv2",            "equalsOrNotEquals": true,            "name": "503df9ca-c7ca-e09b-333d-fc0787a5c9d0",            "path": "Ans_Jenkins_Vishak",            "type": 9          }        ]      }, I have updated the payload with the vmFilter children in which I have updated the content and remove Ans_Jen_Serv1. It did get updated successfully. Below is the updated payload when I printed:"{\"c

Hello Guys, Recently, we deployed the Commvault solution, when we insert new tapes and perform the Media Init from the Tape Library, all tapes inserted are on Red Icon Status, could you please share with me what’s the meaning of this ? if someone was exposed to this case. Thanks in advance. Nassim OUKAOUR