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7372 Topics

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Bit
Alexey TesovBit
asked in Developer Tools, Integration and Automation

Removing client from subclient (not working) and commands execution log

Hello,I am trying to remove a client from subclient (PowerShell), and it works in most of cases, however I came across with a strange case when automation just does not work, for no reason (the target client stays in the subclient)I tried to use both methods I know:Remove-CVVirtualMachine and qoperation executeboth with “error code: 0” on exit 😐Also, I would deeply appreciate if anyone share the info under witch module in “process manager > logging” commands execution log can be found

0
A
Bit
28 minutes ago
Y
YMJ
asked in Virtualization and Containers

Network throttleing for DRVM

We are using a 100M line, and we are currently using a single network to an external DR host as well as a backup.Due to network traffic issues, we had to limit the speed of backups.After looking up the TN, we found that Commvault can be set up the same as QoS using the network throttling function.We understand that this feature will be applied on a policy basis, but we are currently unable to find a place to apply this policy to DRVMs.I'll be waiting for any your comments.Regards

2
DaysAndCycles
Byte
2 hours ago
A
Bit
arikBit
asked in Getting Started

controlling the logins

HelloI would like to know if there is a way to restrict a user from login in to the commcell without disabling the user? I tried to restrict it from the roles but i couldnt find it.

4
H
Vaulter
3 hours ago
J
Byte
jgentemanByte
asked in Virtualization and Containers

VAIO Setup

Hi everyone. I am currently testing and documenting the setup of the continuous replication (VAIO) in a test environment. When installing the VAIO filters, I keep getting, “The operation is not allowed in the current state.” I used the built-in administrator too. I can’t open a support ticket as it is not a licensed CS. Just wondering if anyone else has seen this?4300  80    03/07 15:48:59 30  Failed to install IO filter http://VAIO-CS:80/webconsole/downloads/VAIO/cvtblrh/7.0/1.23.4/offline-bundle.zip on cluster WL-dHCI, Error:[The operation is not allowed in the current state.]4300  80    03/07 15:48:59 30  CBlrDrvInstall::Install(480) - Failed to install Head IO filter. Host:[vcenter_name_removed] Err:[0xFFFFFFFF:{BlrVSOperation::InstallIOFilter(700)/Int.-1.0xFFFFFFFF-Couldn't install Head IO filter}] Thanks,John

4
J
Byte
7 hours ago
No special characters
Byte
No special charactersByte
asked in Self-Hosted Q&A

Commvault 11.32.47 - File system backup trying to back up "old" folders?

Customer contacted us saying they saw a File system backup job “Completed with errors”.Found in job history details that 5-6 objects failed due to “access is denied”.I mentioned this to the customer, and it appears the failed objects are folders that were deleted 3 days ago.I guess Commvault is running some kind of indexing before a backup job starts(?), but I don’t know why it still “sees” the deleted folders during indexing or backup..?Can I force update the index somehow? Is this even caused by a problem with index?(Since the folders were deleted there has been 2 Completed with errors with reference to the same folders. I suspect the backup today will be the same..)

2
No special characters
Byte
8 hours ago
R
Bit
RobinHBit
asked in Storage and Deduplication

How to interpret the BackendStorage-QScript/stored procedure or is there a better way to get the used space per client

Hi community,we are migrating from another solution to Commvault’s backup solution.Currently we are billing our customers per client and per used backup disk space. It would be great if we could handle the billing the same way as before.We are now looking for the best way the get the used disk space per client. Ideally directly with a SQL query. In another thread someone recommended the QS_BackendStorage stored procedure. While this looks like a good solution, we are not sure how to interpret the values. In our understanding the column ‘Backend Size (GB)’ contains the actual used disk space on the media agents per client. So adding up all those values should be equal to the used disk space on the volume.In our testing system currently 14.3TB of the disk space is used (by just checking the disk usage on the media agent - we currently only have one), while the sum of all values in the column ‘Backend Size (GB)’ of the stored procedure is about 100TB.So maybe someone can explain how those

2
R
Bit
8 hours ago
C
Chinchilla
asked in Getting Started

Full_IndexServer backup

Hi All, Refer below auto created by system with schedule backupis Index Server and must backup? refer auto created schedule Full backup and everyday, could change to weekly Full and daily Incremental? is require create second copy to DR disk? is require copy to tape? what impact if did not create second copy? Best regards 

0
C
8 hours ago
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A

Worm copies cycles

HelloWe have worm enabled copies. The retention is 10 days and 1 cycle.Now we have a server that is decomissioned and backups have expiered after 20 days, so we are cleaning up the stg copies. But coming to the worm copy we can’t get rid of it due to that we can’t manually delete a job from it. As it is now it seems the backup jobs will be in there forever.I know we can do the process for unlocking the worm setting via support.Is there a best practicies regarding worm enabled copies in the respect of cycles?Am I right to assumethat, If we would set the cycles to 0 the job would prune off correctly?BRHenke

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Henke
Byte
8 hours ago
S
Bit
Sergio Silva NOSBit
asked in Self-Hosted Q&A

Command

Hi everyone,I would like to know if there is a list of operations that are only possible from the CommCell Console instead of the Command Center/Web Console.Best regards,Sergio Silva

2
J
Vaulter
9 hours ago
H
Bit
Hans Vonk Van WijnenBit
asked in Self-Hosted Q&A

Migrate Commvault on-premisse solution to Azure

Hi everyone,  We have Commvault version 11 sp16 running on-premisse with 150TB as backup data. We would like to move this solution to Azure.Can anyone help me with some steps/direction how to achieve this?Thank you. Naveed

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J
Vaulter
9 hours ago
Yuggyuy
Byte
YuggyuyByte
asked in Storage and Deduplication

Two libraries, one S3 bucket

I have two sets of media agents, each handling completely seperate sets of backup data.Each set of data has the same storage requirements.I want to use a single S3 bucket but have two libraries/storage pools, so the DDBs stay with each seperate media agent set.So, can the same S3 bucket be referenced by multiple Commvault libraries?As my bucket is object locked I’d like to find out more before I make any connections to it.Thanks. 

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A
Vaulter
9 hours ago
A
Byte
ariel_b
asked in Self-Hosted Q&A

one drive backup - files that files with error code : 503

Hello I received this error code in one drive backup , I did not find any reason in the logs of this job,this is the message that I see in the command center about the job: Do you know what the cause of the failure is?Thank you .

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A
Byte
9 hours ago
M
Byte
Magnus FrøysethByte
asked in Self-Hosted Q&A

Exchange online backup fails. possible Corrupt index?

Hello, I have a problem with our exchange online backup.  When i start a new backup job, the job get an error:Error Code: [82:229]Description: The job is pending because: The remote end hi-back-ms02 has closed network connection unexpectedlySource: hi-back-ma06, Process: cvd This job is still running, but the streams stops one by one with error: Agent [hi-back-ms01_Remote4] ended prematurely due to []. Some relevant parts from the job log:5300  4760  05/07 14:08:25 1679359 Servant    Remote Stream Allocation request for [14] streams of type [1] received. Request Identifier [Global\1679359_3048_1715083746_WAIT$Global\1679359_3048_1715102172_SHM]. Client [hi-back-ms01]5300  2fec  05/07 14:08:37 1679359 Resource Alloc Obj Sending resource allocation response. Successfully allocated [14] of [14] streams. Request Identifier [Global\1679359_3048_1715083746_WAIT$Global\1679359_3048_1715102172_SHM].5300  24c0  05/07 14:09:04 1679359 Scheduler  Set pending cause [The job is pending because: The

2
M
Byte
9 hours ago
J
Bit
jxbBit
asked in Storage and Deduplication

Data Aging disabled for special clients

Hi, We have an issue with the aging of our O365 backups. We have set the retention on the primary at 14 days/0 cycles but we can see data from 2022 residing on it.There are not Jobs waiting to be copied on the secondary.The Forecast report shows for reason for not aging “DataAging is disabled for special clients”.Data aging is activated at every level I have looked (Client properties, Primary policy copy properties).Worm storage lock unchecked on the GDDB as well as Compliance Lock.Compliance lock is not checked on primary copy.I’d like to know how I can handle the retention on my primary storage.Thx for your help.

5
A
Vaulter
11 hours ago
D
Byte
DimitriByte
asked in Self-Hosted Q&A

Restore File & SQL DB directly in a Azure Blob

Hello. We would like to restore some files and SQL DB backups nightly directly into a Azure Blob. I know that I can schedule this type of restores. (latest backup & advanced restore options for SQL)But:Is it possible to restore directly into a Azure Blob? (Destination: azure blob)(aux copy will not do the job, as I need the data in the native / non-commvault format in the cloud)

4
D
Byte
11 hours ago
A
Bit
AnandKBit
posted in Self-Hosted Q&A

Backup data migration from Avamar to Commvault

Hi Team, Just want to check, the current Avamar backup data will migrate to Commvault ?The backup data is available FS, DB & VM’s.   

0
A
Bit
13 hours ago
N
Byte
Nawras HaddadeenByte
asked in HyperScale X Q&A

HSX OS upgrade from 7.9 to 8.9 with sp32

we are trying to do OS upgrade the HSX from the existing 7.9 to 8.9 to be able to add additional new nodes (HSX ISO 3.2312) we tried to upgrade the OS using the Command center and CLI both showing upgrade completes successfully however the OS version is still 7.9 i used the below reference for the OS upgrade operation. https://documentation.commvault.com/2024/expert/installing_operating_system_updates_on_hyperscale_x_reference_architecture.html

2
Erase4ndReuseMedia
Byte
16 hours ago
Erase4ndReuseMedia
Byte
Erase4ndReuseMediaByte
asked in Self-Hosted Q&A

HyperScale 1.5 Reference Architecture - Upgrade OS to RHEL 8.x

With RHEL 7 will approaching End of Maintenance, is there / will there be an option to upgrade existing HyperScale 1.5 Reference Architecture deployments to RHEL 8.x?

3
Erase4ndReuseMedia
Byte
17 hours ago
A
Byte
ak2Byte
asked in Self-Hosted Q&A

CommVault M365 OnPrem - Exchange Online Index Status

Hi Community,how can I update the index status of the Exchange Online Agent?I have currently an Index status of April 10.  When I initiate a mailbox restore, only mails up to April 10 are displayed.  Is it possible to refresh manually the Index Status from the Exchange Online Agent? best regards,Andreas

1
A
Vaulter
19 hours ago
M
Bit
Markc99Bit
asked in Self-Hosted Q&A

How do I make set retention on a specific server?

Greetings, we would like to keep a copy of a couple servers past our default local retention period. How do I go about doing that in the CommCell Console?

2
M
Bit
20 hours ago
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Mohamed Nabil
asked in Self-Hosted Q&A

Assign data classification Plan for Threat Scan

When trying to assign any data classification plan with our clients it shows this error??Someone please can help? (PlanID-[Number] is marked incomplete. No entity can be associated to the plan) NB: There is no missing setting related to this plan or any new plan with the same error.   

2
M
1 day ago
B
Byte
Ben Van DoorsselaereByte
asked in Self-Hosted Q&A

monthly backup | first weekend vs. first Saturday + first Sunday

I am trying to find a solution in the scheduler to keep my monthly backups in one weekend.At the moment my monthly backups are configured to run the first Saturday and the first Sunday, but these two days aren’t always in the same weekend.How do I adapt the scheduler to select the monthly fulls from the same weekend?

1
G
Vaulter
1 day ago
R
Byte
RobAbateByte
asked in Share Best Practices

Deconfigure Clients with no Backup History

I am trying to find a solution where we can automatically deconfigure clients which have no backup history.  While also making sure we don’t mistakenly deconfigure any MediaAgents/proxies/CS/etc. We’re trying to implement a set of policies/settings that would result in decom of a server simply by disabling backup activity at the client level.I want to enable the Data Aging MM parameter to ignore cycles on backup activity disabled, so that if we disable backup activity it would prune the data after 35 days.Then I want the client to remain for some time and if it has no backup history, then I want to have it automatically deconfigured after X days.  Then we would turn on the option to delete deconfigured clients that have no protected data, so that things would eventually clean up automatically. I am trying to find a setting to deconfigure clients which have no backup history - the closest thing I was able to engineer would be:Smart Client GroupDeconfigure Client Workflow scheduled again

6
F
Byte
1 day ago
E
Byte
Egor SkepkoByte
asked in Self-Hosted Q&A

FS Agent taking to long

Hello, I have some issue with finishing on time with FS Agent backup, the widow time is 6 hours. Till 2 weeks ago i had no probleem with scanning and then starting backup., but now the scan taking to long and then starting of backup taking to long aswell.  Here is some logs of last failed backup. The backup staerting at 2AM, the scan finished at 5AM, there is 3 hour more to take the backup and 8 am the job wil be killed because of run time.  The amount of files is not really changed

17
E
Byte
1 day ago
R
Bit
Richard_RVIBit
asked in Self-Hosted Q&A

Disaster Recovery Backup at 95% for a week

Disaster Recovery Backup was all running well. Now there’s a job that has been running for a week, stuck at 95% and I can’t kill the job.The ‘Reason for job delay’ is:Error Code: [19:2198]Description: Copying of Disaster recovery files to staging location is in progress.Source: cvrvi01-cv, Process: JobManager There’s plenty of space on the local drive where the DR backups are saved. Permissions haven’t been changed.Any ideas on how to find out what’s blocking the job from finishing or alternatively how to kill the job so subsequent jobs can run without having to wait for this one to finish?

4
J
Vaulter
1 day ago

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