Commvault Q&A, release updates, and best practices
Hello,We have backup server CommServe Simpana version 11 on Windows sever 2012 R2 Standard, and we are planning to migrate the commserve from win server 2012 OS server to new hardware Windows server 2022E.But, we have a problem with a low space on backup server 4,39GB free of total 67GB..I have noticed that SoftwareCache is C:\Program Files\CommVault\Simpana\SoftwareCache is 15.5GB.Is it recommend to delete that SoftwareCache to free up space on old backup server?Best regards,Elizabeta
I was testing a database restore (DB is in full recovery) and noticed that the PITR graph wasn’t showing continuity.I checked the server and we still had an old logshipping job which was grabbing the logs and backing up to disk before commvault could get them.. We currently use database mirroring which doesn’t have any jobs associated with it. I disabled the job and ran a full database backup from Commvault, expecting that our default 15 minute log backups would start afterwards, but that doesn’t appear to be the case. I’ve taken a manual log backup in Commvault, but it’s still not getting picked up by the regular schedule. Any thoughts on how to resolve this? The default client run completed at 3:01 pm and backed up every log *except* this database, which I had to do manually. Thanks- Chris
Hi community. I would like to know how I can dynamically create a PopupInput with java code. Example use case: At first I fill a variable (list) with values (e.g. from a db query). Let’s assume the value of this variable is: Value1, Value2, Value3. Now I need to ask the for information for each single value with a PopupInput like in the screenshot below. I would guess that I need to start like this:import commvault.cte.workflow.dom.WorkflowElement;WorkflowElement PopupInput = WorkflowElement.parse(... But honestly I have no idea how to continue from here on. Best regardsPasqual
We are getting the error below. It does not give the error all the time. Usually on Saturday afternoons, the jobs start running all weekend with no issues. On Monday’s, it will start failing in the afternoon and fail all week until the weekend. Of course, the DBA says that they are not doing anything. Nothing has changed on the CV side. This server has been fine up until the last month as they have started prepping the DB’s for another server. It is almost like someone starts a process and it cuts off. Error Code: [18:182]Description: Failed with SBT library error [ORA-19506: failed to create sequential file, name="8329502_KCH_2l24upts_1_1", parms=""ORA-19511: Error received from media manager layer, error text: CreateOraObject20: Job thread: Connection with ClOraAgent failed(180 secs) for channel=1. ]Source: server, Process: ClOraAgent
Hellowe have purchased a license for 10 TB of snapshots. Yesterday we removed tons of snapshots from the arrays and no space was reclaimed at all. Today in the morning even more space was taken by snapshots than yesterday. We use intellisnap with vsphere and netapp. The license is full and we are getting alerts all the time. Any idea why this is happening or how we could fix this issue>? Comments: System has reached over 101 percent of the limit for [Snapshot] usage. Jobs may not run. Purchased quantity : consumed quantity .
Helloim trying to enable Ransomware protection on linux MAi have followed the below guild and all good.https://documentation.commvault.com/v11/expert/126093_configuring_ransomware_protection_for_linux_mediaagent.htmlbut after i finished the configuration, rebooted the server MAwhen i check the MA properties for the ransomware protection it is still disabled…Any ideas?
Hi all,We have Pure as a primary storage. Using CommVault (via IntelliSnap) we backup data from it (Snap Copy). Then we mount snapshots to Media Agent (MA) and perform backup copy (Primary) from snapshots to our primary backup storage - which is NetApp (NA1). We have another similar NetApp in different location (NA2).Question - is it possible to create additional backup copy from Primary copy using SnapMirror\SnapVault?It is possible to create additional Snapshot Copy but you have to use NetApp as a primary storage. Which is not a case.So we want to have second backup copy (NA2) and it should be available as a source for restore for clients. And we don’t want to utilize our MAs and network when NetApps can do everything themselves.
Hello Team, Is there a way to get the DDB Engine dependent copy information through REST API? I am specifically looking for information that is available in Java console:Storage Resources > Deduplication Engines > DDB_ENGINE_NAME > Dependent Copy Information.ThanksAbdul
Hi,We have a grid where the index drives have utilization. The grid has 10+ storage policies with servers running OS backup.I would like to try and define a process where we move 1 or more storage policy to another grid to stop the index cache growth.Is there an overview somewhere (maybe report) that give give info about the actual index cache footprint for each storage policy?Because then I hope we would be able to look at the different index cache sizes of the storage policies and then based on that decide which storage policy we need to move to another grid.Thanks.
Is there a canonical way using the Powershelll SDK V2 to tell the Linux media agents from the Windows media agents? (When it comes time each month to apply Windows patches, putting the Linux media agents into maintenance mode just because they’re media agents aggravates my OCD.)
Hello friends,I need your kind help, I must make backups of some SQL Server databases and the strategy is to make them daily, weekly and monthly, but this does not allow me to create BackupSets for this purpose; and the databases that I register in a subclient removes them from the other subclients, is there any way I can continue with my daily, weekly and monthly strategy?It is to clarify that each daily, weekly and monthly backups are going to different tapes and also have a different retention. Thanks for any help you can give me. 😁
Hello Team, im configuring 2500 endpoint device for protection and content indexing. i have created the package.created laptop plancreated content index policy installed the package on 1 laptop how i can enable content indexing on the device or how i can include it to the CI plan because there’s no button in the association tab? how i can assign universal access to each device owner so he can only see his device from the webconsole? i have went to manage/system/ access control and activate automatic owner assignment with permission as shown below appreciate the fast response.
In an activity with multiple choice branches an activity may or may not be defined.How do you check if an activity is defined with a script. For example: You may have a choice of how you want to gather some data, and the results may come from one branch or the other.To set a variable you need to determine which branch was used, a Try Catch block can’t be the want. Let me know if this isn’t clear.Thanks.Chris.
Hi The post below helped remove jobs that would not clearThe ‘issue’ is these non clearable jobs are now appearing every dayThese jobs appear to be:The “4am” jobs that backup VM’s that failed overnight backups These “4am failed virtual machine” jobs are in the discovery Phase - but show as 100% completed - and do not clear - preventing the next evenings job (for the associated subclient) from running I’m happy to raise a support ticket, but hoped the community might be able to help(Currently on 11.25.19)
Hi,sorry to bother, hope you can help me to better understand the data displayed in this graph.How can the “App Size Copied” be bigger that the “App Size To Copy”? Does this mean that data were copied that were not meant to be copied when the Aux Copy size was estimated? Thank you for you timeGaetano
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