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7332 Topics

D
Byte
dcvadminByte
asked in Self-Hosted Q&A

qoperation script for picking up a specific job for backup copy (like via Commcell Console)

HiI have a problem with automatic selecting inc SnapShots for Backup Copy → see post:   (I have opened a case and it seems that I have found another bug) I wish to do this via script:  because there is no way to do this via REST or Powershell I’m now looking for a way to do this with qoperation … is this possible ? Best regards Frank

3
A
Vaulter
45 minutes ago
T
Byte
tonytonyByte
asked in Developer Tools, Integration and Automation

REST API to check liveSync last replication time

Is there a way to check the last replication time of the CommServe LiveSync? Or any other way to ensure that the CommServe LiveSync works fine via REST API (or Qcommand)?

1
C
Vaulter
1 hour ago
T
Byte
thomas.SByte
asked in Software Upgrades and Updates

CVE-2023-38545 - Curl 7.69 < 8.4.0 Heap Buffer Overflow

Hello,We have been notified of a vulnerability in the Commvault Agents in tenable. Is there a date by which this vulnerability can be fixed with a patch?CVE-2023-38545 - Curl 7.69 &lt; 8.4.0 Heap Buffer OverflowPath : /opt/commvault/Base64/libcurl.so Installed version : 8.0.1 Fixed version : 8.4.0RegardsThomas

9
Amanda Tesla
Vaulter
1 hour ago
R
Byte
Rahul NairByte
asked in Self-Hosted Q&A

Query to get Retain Until date of any client

I am trying to create a workflow to retire/delete clients for which retain until date is already met but it still exists in storage and console.  I am looking to get a query wherein i can get retain until date of any client which i look for. Could someone help me with the query to get retain until date of client.  

6
H
Vaulter
1 hour ago
E
Bit
Erik SBit
posted in Self-Hosted Q&A

1-touich backup for RHEL is basically unsupported

I need to put this out there as this has been pointed out to me in a support case, as I was told I was running an unsupported configuration for 1-touch backupsMy unsupported configuration?  Running RHEL8.9.Yes, running a fully patched version of RHEL is currently unsupported for 1-touch backup.So I’m running 11.32.49, and here is the supported  list of versions (the chart is the same for 11.34) link here Now here is the thing about this - RHEL8.7 was superseded by RHEL8.8 May 2023, which was superseded by RHEL8.9 November 2023.  Release dates hereSo 1-touch backups for a RHEL8 fully patched system have been unsupported by Commvault since May 2023.  If you look at that support list only RHEL8.6 with Extended Update Support is currently supported by both Commvault and Redhat (Red Had info here)It’s even worse if you look at the RHEL9 info.  RHEL9.0 was superseded by RHEL9.1 in November 2022 (and superseded up to RHEL9.3 as of now).  So no version of RHEL9 is actually currently supported

0
E
Bit
1 hour ago
Richard Kent
Bit
Richard KentBit
asked in Developer Tools, Integration and Automation

Chain Schedule Jobs

Hi,I have several NDMP jobs that I need to run but due to the hardware having a 16 NDMP connection limit, I need to allow each schedules jobs to complete before initiating the next schedule.I am aware that a workflow may be the solution but wondered if anyone had any templates or guides to create the workflow as I am at a loss with the Workflow designer.The schedule has 15 sub-clients in each and all 15 need to complete before the next schedule should run to ensure the hardware limit is not hit. Appreciate any help or guidance/ Many thanks,Rich. 

1
B
Vaulter
2 hours ago
S
Bit
shanmartin84Bit
posted in Self-Hosted Q&A

Backup Assessment on security and best practices

Hi I need to do backup assessment on security and best practices, do we have a template to cover what's needs to be checked and reported ?  thanksshanmartin

2
S
Bit
6 hours ago
R
Byte
rebajsByte
asked in Storage and Deduplication

How to best gauge the effects of changing our storage retention policy

We’re considering changing our storage retention policy from 1 year to something less than that and we’d like to know how much storage we’d reclaim by making this change *before* making this change (to see if its even worth it). Is there a report that could tell us this? Or how could we best gauge the effects on our back-end storage of changing our storage retention policy from one year to, say, six months?

0
R
Byte
6 hours ago
C
contregm
asked in Share Best Practices

Is MPU used for 32MB objects?

I am trying to calculate the number of API calls that would be made for transferring to Glacier. Documentation says that objects are 32MB in size, are the objects uploaded in one 32MB Put or is MPU used at the default 8MB?

1
Damian Andre
Vaulter
7 hours ago
S
Byte
Srikanth KByte
asked in Self-Hosted Q&A

Commserv migration from windows to Linux

Hi team,any one of you hear that customers allowed to migrate their commserv from window to linux any of the versions like 11.28 or 11.30 or in near future plan. ThanksSK 

12
downhill
Byte
9 hours ago
A
Byte
atitagainByte
asked in HyperScale X Q&A

HSX Firewall

Hi,I have a new install on Ref Arch version 11.32I am going through the “what to do next” BOL to make sure all is secure. For the Firewall I run # firewall-cmd --state but I do not get a response telling me the state of the firewall.  I run another cmd I found systemctl status firewall and it replies. Any reason why the CV cmd in BOL does not work ?  

4
Scott Moseman
Vaulter
9 hours ago
N
Bit
NickBit
asked in Storage and Deduplication

Gluster Version

What’s the command to get the gluster version ?For the OS we run uname -r which gives us the following out put.3.10.0-1160.108.1.el7.x86_64Looking for the same detailed output in a gluster version command. We should be running version “6.0-63.el7rhgs.x86_64” and would like to verify that we are. Thankshttps://documentation.commvault.com/2023e/expert/hyperscale_1_5_platform_version_1_2403.html

2
N
Bit
10 hours ago
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Self-Hosted Q&A

Problem with share permissions in a shared folder restore

Dear Commvault,We are facing problem in a restore of a shared folder (within a Windows Server VM).Data files are restored but not their share permissions. Is there any schedule for share permission restore, maybe from registry level?Please for your feedback,Nikos

0
Nikos.Kyrm
Byte
10 hours ago
N
Nondas
asked in Share Best Practices

Aux Copy from StoreOnce to AZure

Hello guys, i need your opinion about what is the best rout to take in order to perform an Aux Copy from StoreOnce catalyst to azure. so my question is this :is it preferable to just create a blob storage and the create an Aux copy to send the data to Azure or to create a VSA StoreOnce to azure and do a copy Between the to StoreOnce catalyst ?what is the best approach from your side to this situation ? 

3
Damian Andre
Vaulter
11 hours ago
A
Byte
atitagainByte
asked in HyperScale X Q&A

Scheduling AirGap Intervals on HyperScale X Nodes

Hi,am I right in saying that “Scheduling AirGap Intervals on HyperScale X Nodes” pretty much just shuts down access to the HSX between the times you enter ie 9am - 9pm ? https://documentation.commvault.com/v11/essential/scheduling_airgap_intervals_on_hyperscale_x_nodes_01.html Also, if I have a second HSX cluster in my DR Site that just stores AUX copies and I enable scheduled AirGap intervals what happens if an AUX copy is still running as it got delayed ?

0
A
Byte
11 hours ago
D
Byte
DannyByte
asked in Self-Hosted Q&A

CV bug or Microsoft: Failed - All messages in folder [\~Archive Mailbox\~TeamsMessagesData], mailbox [

Hi,Since the 4th of April we see our M365 Exchange backups failing with the error:“Error enumerating messages in one or more folders. Use View Failed Items to see the folder names.“When we look at the failed items we see:“Failed - All messages in folder [\~Archive Mailbox\~TeamsMessagesData], mailbox []The article Exchange Online backups fail with "Cannot open folder TeamsMessagesData. [Not allowed to access Non IPM folder.]" (commvault.com) does not apply to us as we applied MR 11.34.20 last Thursday (4th of April)Does anyone know if Microsoft changed their API’s (again) or dit Commvault introduce a bug?  

3
D
Byte
13 hours ago
M
Melshawy
asked in Self-Hosted Q&A

SLA Question

 I have the SLA dropped down today suddenly. Checking the reason, I find that it is because of client that is being backed up monthly with no change in the configuration.Any idea what could be the reason? I have also checked the sub clients associated; and it is only one Sub client the default one. The schedule is monthly with a Backup option Run Incremental before Synth FYLL backup.  Surprisingly from the backup history only this month I find a separate record for Incremental backup kicked off before the SYNTH FULL which is not the case for the rest of the month. ​

2
M
17 hours ago
M
Melshawy
asked in Self-Hosted Q&A

Monthly reporting to the customer

Hi Guys,  I would suggest reporting mainly on monthly basis to the customer  SLA, Failed jobs statistics, Libraries growth rate.  Does anyone have better report information? any insights on that please ?

4
M
17 hours ago
P
Bit
Pascal KBit
asked in Software Upgrades and Updates

M365 Exchange & OneDrive Outage

Hi everyone,We updated our CommCell from version 11.24 to version 11.32.49 on 20 April. Immediately after the update, the cloud backup (M365 Exchange and OneDrive) still worked, but no longer does. I therefore do not know whether the following problem is related to the update:The backup of M365 Exchange and Azure no longer works:   We have already recreated the APP including the service account and checked the authorisations in the tenant. We cannot find any errors.The Commcell, the MediaAgent and the Accessnode all have version 11.32.49 installed.Does anyone have any ideas? Thanks &amp; regards Pascal

1
S
Vaulter
17 hours ago
J
Jagatheesh
asked in Self-Hosted Q&A

Commvault Custom RPM package

Is there way can we edit the Customized RPM Package  ( like Commserve hostname or clienthostname)

1
A
Vaulter
21 hours ago
V
Bit
VVMBit
asked in Self-Hosted Q&A

Last Job Update TIme lagging and inaccurate

Hi Techies, We have 11.32.49 and its job controller do not show correct job status / progress in Java console. Sometime it will update real-time, sometime 20 to 30 minutes delay. Thought we have open a support case and awaiting RCA. In the meantime, I am sure many of you have come across similar issues.  This problem that I explained above is with all types of jobs. In fact library space also messed up badly.  

1
A
Vaulter
21 hours ago
M
Byte
MauroByte
asked in Self-Hosted Q&A

Download Center for endpoint

Good dayI”m busy configuring the download center for endpoint package installs. I’ve created the repository using the Web Server options and then added the packages as required and synchronised them.When creating a laptop user and having the invite link sent to them, the below page opens up with no packages published.  If the user navigates to the Webconsole and to the Download Centre, the packages are listed. Ideally I’d prefer the above page to be populate, but not sure when I’m missing?

1
A
Vaulter
21 hours ago
L
Bit
LeoLamBit
asked in Getting Started

Does anyone know Commvault can backup and restore "ZStack" VMs?

As titled, any parties did try this in the testing environment without any issue?

1
A
Vaulter
21 hours ago
R
Byte
RobAbateByte
asked in Share Best Practices

Deconfigure Clients with no Backup History

I am trying to find a solution where we can automatically deconfigure clients which have no backup history.  While also making sure we don’t mistakenly deconfigure any MediaAgents/proxies/CS/etc. We’re trying to implement a set of policies/settings that would result in decom of a server simply by disabling backup activity at the client level.I want to enable the Data Aging MM parameter to ignore cycles on backup activity disabled, so that if we disable backup activity it would prune the data after 35 days.Then I want the client to remain for some time and if it has no backup history, then I want to have it automatically deconfigured after X days.  Then we would turn on the option to delete deconfigured clients that have no protected data, so that things would eventually clean up automatically. I am trying to find a setting to deconfigure clients which have no backup history - the closest thing I was able to engineer would be:Smart Client GroupDeconfigure Client Workflow scheduled again

5
F
Byte
1 day ago
A
Byte
alh35Byte
asked in Self-Hosted Q&A

Restore ACLs

Recently I was tasked with restoring ACLs on a file share that was accidentally overwritten.  When I started working on the recovery I had an issue that I was  unable to see what the permissions were on the folders and files in the backup and the only way I was able to determine which backup had the data that I needed was to restore multiple times until I was able to find a backup that had the ACLs on them.  Is there a better way to do this?  Is there an option in Commvault that I’m not aware of to be able to view the ACLs on the backup copies of the data? Thanks for your time.-Adam

3
C
Vaulter
1 day ago

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