Self-Hosted Q&A

Hey all, i have an question regarding File Activity Anomaly Alert.  Did the software learn about anormal events ?  In my case we have an exchange mail archive server and there are weekly tasks which exports and imports mails.  Also we have an windows file archive server which archives files ( not with commvault )  So during the jobs we had million of file changes.  Is there any option that commvault knows about.  What do you think is the best case for this servers ? And one more question :)  Is there actuyll an better way to find out where the anormaly activy was found as descriped here: https://ma.commvault.com/Article/Details/49297 ?

 Hello, I am trying to set up Azure vm backup, but i am getting next error We are using linux proxy and there i cann't cvping to the management.azure.com poort 443 Next site i added to the proxy and stil its not working.   

Hello Commvault Community, There was a need to verify the completed backup tasks, and precisely to check from the CommandLine level or Postbackup scripts what status the last backup job ended with. Here the question arises, will Postbackup scripts work only for backup jobs that end with the Completed status, or for all statuses equally? If for all, will we be able to use CommandLine or Postbackup scripts to check the status of the backup task and maybe some other detailed information? We need it when protecting databases using FileSystem (database files sent to a VM in the form of a file, and protected there using File System Agent). Thanks&Regards,Kamil

Hi Team,In the DDB stats, I could see a percentage getting striked at Q & I. Can anyone explain how this percentage is calculated here. 

Hello,is there a documentation which TCP ports between Media Agents and Netapp system (management interface??) are used by Intellisnap and Snapdiff Backups of CIFS and NFS shares and VMWare backup? We have to configure firewall systems.Thank you.

Hi all, my existing customer wishes to onboard  their Tanzu workload on to their their existing Commvault platform . Currently they are using Velero to backup their Tanzu workload. Two key considerations 1) Can we backup Tanzu Management plane ?2) Can we backup their PVC volumes that resides on the vsan files services ? In terms of backup ,since Tanzu CSI is not being exposed to us and we will be doing streaming of the volumes. Are there any considerations in terms of architecture? 

Hi We are getting this error message after completing almost 99% of the restore. This is a vcloud director vm backup.Kindly help us to figure the root cause and way to solve this.. Please find the errors found in job logs.. 13064 5f8b 12/10 09:38:56 ###### CPipelayer::SendPipelineBuffer() - Tail has reported error [98][Services on the tail side of the SDT pipe are going down.]. Cannot continue.13064 5f8b 12/10 09:38:56 480256 [FSRESTHEAD ] 13-# Error in flushing the current buffer.13064 5f8b 12/10 09:38:56 480256 [FSRESTHEAD ] 13-# FinishRestore: Restore completed. StopCode [0x1]-[Destroy recvd from client], StopCodeClnt [1]13064 5f8b 12/10 09:38:56 480256 [FSRESTHEAD ] 13-# Stats: AppTy 106, Total AF 5, Seeks 11636/247967/247967, WrkItms 2975366, MxRdr (Bsy-Tot: 2-6, Pnd 0), MsgsRcvd 7795, QL

I found this link in one of the threads here, but I cannot find it again.Also the last time I used it I received an email telling me I would receive a link with the package. The link never arrived who do I follow up with?

Good afternoon, dear sirs,Please your valuable help with the following case:I do the local installation of a server with the roles of mediaagent and oracle, although this installation takes time to finish, it finishes but does not register with the commserve, I have already tried several times the installation but always ends the same.Remotely it has not been possible.Please see image.  

Dear sirs please your valuable help with the following situation:I have been trying to restore a postgresql database, the job progresses to 70%, and although I confirm that in the database server if data is being restored, this job does not finish and generates this error.(see image). Thank you for your help 🙏. 

Hi, i have check on mi commvault server and i have enable the hardware compression on datapath on storage policy copy of primary global!But my tape are lto8 and there are written only 10Tb  while the spec ar 30Tbcan anyone help me to check?thanks 

Hi All,Does Commvault support Media Agent and Commserve on Orcal Cloud. if yes, please provide system requirements fo MA on OCI. Regards,Rahul Raina

Hey all,  I wanted to ask if anyone knows how commvault calculates when the maglib becomes full The infomartion is in the report Storage Utilization Capacity Used Space Free Space Free Space (%) Size on Disk

Ola pessoalTenho uma dúvida sobre o período de retenção.Tenho um Plano com o seguinte Período de Retenção.Período de cópia instantânea 1 dia Primária 15 diasMas os backups não envelhecem.O que é necessário para envelhecer os backups e respeitar o período de retenção? 

Hello,I would like to know how to find Front End Terabytes size of my backups.I see there is Chargeback report in Metrics Reporting which could do the job, but it shows nothing (no idea why): There is no data available for this report. Verify if one or more successful backup jobs were run on any of the registered CommCells. I tried Backup job summary report, which shows Application Size and I can filter it to only full backups, but some of fulls are backed up twice a week, some once, so result could not be perfect. Commvault 11.24.72Regards,Mateusz

Hi,We want to backup Oracle.Oracle Server freezes when I start the backup job.I reduced the stream size to 1 and set the deduplication and compression on the media agent side, but it didn't resolve.Oracle Version: 19.15OS: Ora Linux 7.9Thanks.

 My ProblemI attempting to create virtual machine pseudo client, but in order to do that I need to provide the subclient id, in order to do that I have to find the subclient that the vm would populate to via it’s discovery rules.My Question to YOU My question then is there a query or api to find a subclient by it’s content?I seriously doubt it exists, but if not can you point me to a table that defines subclient content. Thanks.Chris. 

Hi,I’m wondering if it is possible to archive DFS files. One approach would be to backup DFS as a network share, but then the recall process would not be as transparent as archive on normal file server, so that’’s not my first choice. It seems like a better solution would be to just install Driver for File Archiver on every DFS node and archive files from one of them, but that way there is no HA in case archiving node is down. Since I cannot find anything in the documentation regarding DFS archive I’m not even sure if that is a supported solution. I’m just guessing here.Can anyone advice what would be the best approach here? 

Hi Team, Does Commvault can replicate kubernetes application like Vmware, HyperV LiveSync replication ?Like from one of the cluster to another cluster ? 

got empty field environment in Command Center Dashboard.Any ideas. Already reset iis tomcat and MongoDB.

Hey champs, Any one have any experience of priority between Network Gateways? There should be a setting priority=1 in FwConfig.txtWould that work well to set in VSA servers in a VMware cluster to spans over 2 datacenters to prioritize the traffic to the closest Network Gateway where all backup infrastructure is behind those proxies? RegardsDaniel

Hey guys,We want to know if its possible to backup/restore a Paas Oracle Database instance on Commvault. We are reading the documentation and found this about Configuring Connectivity to the <CommServe> Computer Using a Network Gateway. Are we in the correct path to do this? https://documentation.commvault.com/2022e/expert/100715_getting_started_with_oracle_paas.htmlTks!

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Hi: I’ve searched the content here and could not find an answer, sorry if this has been discussed previously. I’m interested in the possible actions after ransomware detection capabilities state that some files are malware. How do you “clean the backups” from attacking files that could be lurking around for some time?Is there an automated way, or should the admin do a manual search and delete? Thanks! JP

Hello all,I have a, what I think is a pretty straight forward question, from one of my customers’ Security guys regarding Service Accounts and the storing of the passwords.As an MSP we do not hold the Service Account credentials and they are entered over screenshares for SQL, Oracle etc, however, the question arose surrounding the storing of the Service Account passwords in the CSDB.Are the passwords hashed when stored or encrypted in any way in the CSDB? And if required, are the Service Account passwords recoverable?Thanks in advanced for any responses.