Self-Hosted Q&A

There are some plans for moving some on-prem sharepoint into Office 365, and because of this we’re looking at what options there are for backup of this.  One possible issue we’ve discovered is the following, that we would like an answer to:Can you backup sharepoint online were the tenant has “LegacyAuthProtocolsEnabled” set to False ? According to this information it seems to not be possible: Configuring SharePoint Agent for Office 365 (commvault.com) The default tenant setting for LegacyAuthProtocolsEnabled is true. Changing it to false will impact connectivity from Sharepoint Online Management Shell to the tenant. Also, the backup operation is not supported, if you change LegacyAuthProtocolsEnabled to false.  But according to this SharePoint Online (commvault.com) you can use both basic or modern authentication.AuthenticationYou can use either basic or modern authentication to access data for backups and restores.  

Hello,On link ma.commvault.com I can not find download software for Future Release 11.20.85. . My server is on that version…Where could I find download software 11.20.85?Best regards,Elizabeta

Hi Commvault gurus,I have a couple of simple questions regarding the tapes:When moving a tape manually to Export location, (right click on the tape -> EXPORT media -> marked New Outside Storage Location -> OK), is the tape travelling via I/E by default? I am asking because in CV, there are No Items to display under I/E Ports tab. Could it mean that CV cant see any I/E ports? However, the move to Export location has been succesfull. Secondly, I would like to be sure, if it is possible to move a tape with unaged data from Export location back to the library in the Commvault gui. Under options when right clicked on the tape I didnt see option Move to Library. Is it necessary to wait for data to be aged?

We are implementing Azure NetApp Files (ANF). Primarily we are looking to use ANF for SMB storage.We have an ExpressRoute between our on-premises Media Agents and Azure.Reviewing the documentation online, there seems to be limited support for ANF using CommVault Agents. That support is geared towards SAP HANA, SAP Oracle and Oracle databases.As stated, we are looking to use ANF for a more traditional SMB solution.Would CommVault be able to support backing up an SMB target hosted on an ANF SMB Share?https://documentation.commvault.com/2022e/expert/127985_azure_netapp_files.htmlhttps://documentation.commvault.com/2022e/expert/146805_supported_agents_for_azure_netapp_files_array.html

Hi Team, DB team is trying to automate in place restores for RAC server and wants to know where they can find the below parameter value to allocate channels from their end. attached script for the reference which I saved from CommVault.   it looks like 1756 & 1757 is node server value. any idea how CommVault taking this value ?<racDataStreamAllcation>1756 4</racDataStreamAllcation><racDataStreamAllcation>1757 0</racDataStreamAllcation> Script has been saved from commvault

Hi Guys,First time poster here so hopefully I have completed everything correctly.I am trying to do a Full Backup for 2 Clients in my Environment but the ‘Full’ Backup option is greyed out like so:I can confirm that all Incremental and Synthetic Full jobs are completing absolutely fine with no errors and that ‘Enable Backup’ etc. is also selected in the properties of each:Can anyone advise what may be the issue here? I can confirm that both have completed Full Backups in the past but it has been some time (over 3 years). I know that is a long time but this is something I have inherited and I am now in a situation where I need to perform a Full Backup due to Chunk errors I am getting.Any ideas would be greatly appreciated and thank you in advance.Kind regards,Shaun

Curious, does anyone have cohesity setup as a file share. Using Commvault NAS agent to protect CIFS shares over SMB. What performance are you getting and or running into any issues. 

My OneDrive backups are configured to use my Tier 3 Prod (“other” production) storage policy which has a 14 day retention for all backups and a 1 year retention for monthly backup.Today I noticed that a coworker named Simon who moved on to greener pastures more than a year ago still appears in the list of clients when I do a Browse and Restore search on OneDrive users within the CommVault java GUI.  The Backup Time reported for Simon’s files falls within the weekly synthetic full backup that runs Saturday nights.I thought there might have been a failure to clean up Azure but when I check admin.microsoft.com, Simon does not appear as an active, guest, or deleted user.  I checked with my O365 administrator and Simon’s files appear to have been properly deleted.I don’t understand why his files are still appearing within the CommVault backups.  Shouldn’t his OneDrive files have expired by now?  Ken

Hey folks,As we see a steady stream of adoption for version 11.28 (also known as Commvault Platform Release 2022E), there are a few trending issues we have detected along the way for that we have fixes for. I wanted to summarize those here to make folks aware in case they encounter them post upgrade and to help get your CommCell performing as it should as fast as possible. Update 4/08 - Maintenance Release 11.28.14 resolves all the issues below. You can obtain the latest Maintenance Release here. Issue #1 - “The case of the Unresponsive Commcell Console”  CommCell Console UI unresponsive after upgrading to Platform Release 2022E (11.28) or higher This one is caused by having custom shortcuts to the CommCell console. In 11.28 we are leveraging a new release of Java which requires extra parameters to be added to the shortcut. As customer shortcuts can be created outside of the default deployment, Commvault does not update those during upgrade which leads to the condition. Thankfully, the

Hey All, one question regarding the SQL Log backup.  We had 2 SPs  SPDB → FullSPlog → translog We are running every 10 minuts log backups and every 15 minuts auxcopy. The split is needed because after the full db backup the auxcopy take a long time. That we have the logs in DC2 we splited that the auxcopy for both SPs can run at the same time.  No we have the problem when 1 DB is converded to diff that the Hole job will associated to the SPDB SP.  Exampel: Server 1: DB1 / Recovery modus FullDB2 / Recovery Modus SimpleDB3 / Recovery Modus Full When the Backup job started it goes to SPlog when the second dbs runs the hole job is rerouted to SPDB.  Is there any possibility to prevent ths ? Yes i can create an new subclient for all dbs with simple recovery modus… But what happend when the dba create a new one. 

Hi Guys, The Customer is getting the following error during FS backup of Windows Client: I have run Check Readness and this is what I see  However, there is a network communication between the client and CS/MA. CV ping from client to MA and CS CV ping from CS to client All services have been restarted on client and MA.I have also done a repair software on the client.One way firewall has been set (client to CS and MA - restricted, CS and MA to client - blocked). I have noticed one thing. CS and MA are running 11.20.40. The client is running 11.20.46.What do you think guys? May it cause an issue? Rgds,Kamil 

Hi allsomeone doing comvault monitoring with zabbix by agent?if so please help us at the config levelbest regards

Hello,I’m at the end of configuration of exchange Hybrid archivization in Commvault. It works for users without Exchange Public Folders in use, but fails for the ones using that feature. Documentation is not entirely clear for me in that matter:https://documentation.commvault.com/v11/essential/93792_assigning_permissions_to_online_service_accounts.htmlFor public folders, service account should have owner permission at the root level (all public folder). For public folder backup and restore, the service account must have impersonation and view-only permissions.I don’t understand the difference, is granting the owner optional and when someone doesn’t want to grant that high permission then, the lower “impersonation” and “view-only” must be in place or there must be an owner set at the Exchange admin GUI level for public folders and in addition impersonation and view-only permissions with Exchange power shell?And it supposed to be “View-Only Configuration” or “View-Only Recipients” or bot

Dear all,what does it happen when an auxiliary copy job is suspended and then resumed?I know this sounds like a strange question but comes from the following experience. We have auxiliary copy jobs that take a long time to be completed and often they are still running when new content is added.In this case (new content added) the values of Total Data to Process, Number of Readers in use and Current Throughput are not updated in the Job Controller and, even more serious, they remain the original ones for a long time.If I suspend the aux copy job and resume it right after, all the values are recalculated, a much higher number of Readers are allocated and the aux copy goes much faster.Is this normal? I mean, I expected that the load resources were recalculated periodically but it looks like it doesn’t happen. Thank you in advance for your helpGaetano  

Hi,Does network throttling work for VM backups? for example, VMware backups.If it does, does it apply only for LAN (NBD) backups? or also for Hot-add and LAN-free (SAN) backups? Thanks.Sergio

Hello team DDB hosts on Raid5 make up of SSD and observed DDB Q&I reach to 102%Questions:#1 Can we still run the iometer on the RAID...right?#2 CV doc stating ‘Recommend dedicated RAID 1 or RAID 10 group.’ and should we follow this to reconfig raid that use for hosting DDB: https://documentation.commvault.com/2022e/expert/111985_hardware_specifications_for_deduplication_mode_01.html 

We are installing Commvault 11.28.10 and seem to be having an issue with getting the Alerts/Events to send to our syslog server. We followed the instructions in the installation linkhttps://documentation.commvault.com/2022e/essential/114237_configuring_syslog_server.htmlBut it doesn’t seem to work properly, we have validated that we can reach the logging serverfrom the os command line (we are running the commserver on linux)Does anyone have any thoughts on what might be missing to enable the alerts/events tosend to syslog server? We are getting them via email so that part does work. 

Do you have the option to change the compression algorithm for Commvault backups? (BROTLI, ZLIB, or LZMA). Documentation would be a great help. Thanks! 

I am looking for information on how Commvault cleans up its target S3 bucket.  Is there any documentation on how this works?ThanksChuck 

I am attempting to clean up workflows in my environment, but I want to archive the code in case its necessary at some point in the future.https://documentation.commvault.com/2022e/essential/49428_rest_api_get_workflow.html returns the workflows including all their versions.The workflow definitions can be grabbed using the workflow id, but I don’t see a want to get each version. Am I missing something? It there a way to get a list of the workflow ID for each version of a workflow? thanks.Chris.

Hello team We’re going to replace the on-premises disk library that use for 2nd copies  with a new immutable container that created in Azure Blob if it’s possible to migrate old data(dash copies) that currently store on the on-premises disk to this new immutable container by creating a new copy that takes the old 2nd copy as source and destination points to this new immu container  for two scenarios :2nd copy with mixed retentions2nd copies have the same retention  #1 If yes, once migration complete, can we run CV workflow to convert it to CV Worm storage lib or we should config the new cv lib to worm before migrate data?#2 More concern about the dash copies with mixed retention and data will not get aged until all jobs meet retention, should group copies with same retention into a dedicated immutable containers first?#3 Once all set (data migrate to this new immu storage and convert to worm mode in CV), does subsequence 2nd copies will continue running into this new immu storage or we

We are using the File System setup for backups and I am trying to Setup a Live Sync to replicate from a WFS cluster client over to our NetApp NDMP or WFS that we have in stalled on Commvault. I don’t see the NetApp client listed for an option in the Destination list on Live Sync like other clients do. Is there any way to get the NetApp client added to the Destination list? 

Hi All,I have upgraded the CommServe from 11.24 to 11.28.After the upgrade the windows do not open in Commcell Console - for example: Job Controller, Event Viewer, Alert, Scheduler, Commserve Browser,... Even the Commcell Console window itself does not close when I click the cross button.To check/reproduce it on another computer I ugraded the Commcell Console module on Media Agent server to 11.28 and the behavior is the same as on the CommServe server. Thanks for help,Lubos

Hello folks,We wanted to know if there is a possibility to backup MongoDB without using Intellisnap. or is it mandatory to perform the backup?Thanak you,Regards.  

used Cloud stoarge [Hitachi content platform] for Aux copy  should i check cloud storege?