Self-Hosted Q&A

Are the HANA parameters maxendpoints and maxchannels, listed here SAP HANA Best Practices (commvault.com) still needed for other revisions of HANA? SAP note 2600030 says they are only valid for these revisions 1.00.100 - 1.00.122.14 and 2.00.000 - 2.00.002.02.ThanksBryan

 HiRansomware protection on Hyperscale:Any improvements on the monitoring part , so False positives are avoided. ?Alerts monitoring detect intrusion test, but all sorts of sosreport , dbusd and smartd events are triggered in the audit.log on the Hyperscale MA’s and makes monitoring setup full of false positives..I have been guided by commvault to avoid the dbusd entries with this REGEX to enter in the monitoring setup:denied.*cvstorage_t(?!.*\bdbus\b.*)|denied.*cvbackup_t(?!.*\bdbus\b.*).But I still struggle to REGEX the sosreport entries out , any suggestions ?.Regards, Martin Rønde Andersen ,  using https://regex101.com/ as companion.  

I was looking at the data size by client on a MA via Commvault console; saw somthing wired that file system backups were consuming few TBs of data although the customer’s file sytem was pretty small. Investigated further and it appears that none of the DDB backups are not pruned or removed since the Mediaagent was deployed last year, so all this TB of data on the MA belongs to DDB backups.  Could not see any reason why that should be the case; there is only one active DDB for that MA

error: job manager received invalid message [318767411].remote host 

Recently after updating from SP18 to FR21 , noticed that the Synthetic backup schedules (which were set for Weekly once for VM machines) automatically changed from weekly to Monthly once. Because of this we are facing issue in increased number of backups and thus storage full.On Command center we do not see any option to change the schedules. I have gone though the Documents but unable to find any option to update/change the Synthetic full backup schedule. Any help here?Could this be change in schedule only be done from Commcell console (GUI)?

Penetration testing has come up with the recommendation to remove the internal hostname of the Commserve node from the meta data of the Command Centre web site. Viewing the source of the page there is the cvApp={} definition (~5000 characters) and within that, the definition:"CommcellConsoleUrl":"http://node01.domain:81/console" Where node01.domain is the internal FQDN of the active CS server. Is there a way of suppressing this string? There is no similar reference when using the WebConsole.We have a separate proxy server sat in DMZ that external users connect to (MSP environment) that hosts the web console with the web server on the Commserve.

Hello,We have a Commvault server Simpana 11, and old Tape library IBM and new Tape library HPE. We stopped the previous storage policy on old Tape library, and we created new ones on the new Tape library.We noticed on the old tapes on the old Tape library how Index Backups are done.Can we exclude from the Schedule Policy System created for Index backup on old tapes?Best regards,Elizabeta  

Originally backing up a server using the File Server agent in the guest OS of the VM however decided to change and backup as a virtual machine.The server plan has been removed from the file server subclient however I would like to remove the software from the client (mainly to prevent it from showing in the server list needing software to be updated every time there is an FR or MR upgrade) but retain the backups previously taken by the file server agent until they age as per the retention applied.  How can I do this ensuring the backups are retained? Thanks in advance.   

Hello,On a fresh installed LAB, I am trying to test my failover I have followed this r good detailed procedure.https://documentation.commvault.com/commvault/v11/article?p=102845.htm I got an error message in the job controller when the cv failover logshipping start.Error Code: [30:436] Description: Instance validation failed: Insufficient SQL Server role. To configure the instance, the user must be a member of the SYSADMIN SQL server role. Source: commserve, Process: JobManager  which user should have the sysadmin rights ?on the SQL management studio,sqladmin_cv has sysadmin role and sqlexec_cv has only public  Thanks !

Hello All;I have question about add new partition to DDB. I have CV 11.20.36. I can add to one of GDP (VM, Files, DB) but thi is added to only one of this, not to whole DDB. What is ther propley way to add this partition to DDB?  I can't add the same path to more that one of this partition.  Best Regards;Pawel

Hello,I do notice that when I remove my shared folder from CV Console, on my computer its still visible but empty. Is there any cache that we should erase or its some bug on it.

Hi everyone, At the moment I have 2 seperate CommCells where file servers exist that are heavily archived (10+ TB). The customers want to migrate to new file servers so they want to restore all stubs on the new servers. This is however not working.We cannot get the files to restore as stubs on either a different destination server or on the same server even though they are stubbed on the current file servers.We used the following documentation: Migrating StubsWe have not used Robocopy or the GXHSM tool as they are not recommended according to documentation. Our experience with the GXHSM tool is also that it is not always stable.We tested this on our test environment and were able to restore the files as stubs. What was noticeable is that all files in a browse screen show as stub while in the customer en

this is a wired issue wherein the guest file and folder recovery of VMs from tape is causing the backups to go in a pending state. Case is with Commvault supportthis is the second instance of a different customer 

I tried out the exception rule in Schedules for the first time, on an Intellisnap backup.I created a Policy with IntelliSnap Full, SQL Integrity check and backup copy job first SUN of month.Then I created one with Intellisnap Full Mon-Sun with exception on first sunday.When I looked it seems that the schedule didn't run at all on the first sunday.The exception was applied only once to the one MON-SUN. The exception should only be for that schedule I guess?Or did I get this backwards. //Henke  

(split from a previous thread)Thanks Mike I figured not possible as needing to chop that chain (first inc after sync synchronises etc).We’ll ned to keep the incs for the required retention and see if we can get synthetics running properly. Job summary only shows incs so no reasons for synth not running. However, what I see in job history for client is the synth schedule does kick in and runs its incremental (before) backup but then no synthetic full gets run.

Hight endpoint CPU utilization while backup

Dear Team,Does anyone have experience with storeOnce ?I plan to deploy Commvault Solution with HPE Store Catalyst2 datacenters2 HPE Store on each DCWorkload to backup are :VMware, Oracle DB, SQL, SAP/HanaI have no experience with HPE StoreOnceI plan to create on each store1 Store for VMware1 Store for SQL1 Store for SQLTransaction logs1 Store for Oracle1 Store for Oracle transaction logsI can’t use dedup or compression as it is handled by the StoreOnce.I will create A primary copy on the local corresponding store for each WorkloadI will create a secondary copy to the remote correspnding store  Stores(disk libraries) are share between MA1 and MA11 for non secure zoneStores(disk libraries) are share between MA2 and MA22 for secure zoneIf a Media agent fail in one Site, the other one continue the backup.attached a diagram of

Hi, is there a way to upgrade/migrate from the Classic OneDrive and Sharepoint Implemenation to the new one in FR22? GreetingsFlorian

Hi All,We have daily incr and monthly synthetic full backup but i got restore request to restore the entire data please let me know how can restore all the data,  shall i restore latest sythetic full and then incr or shall i restore or shall i restore Base full backup and latest incr backup, i tired both but user asking all data not restored

For some reason we have some tenants’ clients (VSA and File system) that have not been running synthetic full (set for weekly and part of plans).Is there a way we can create retrospective synthetic backups? We need to retain monthly backups for 1 year. Currently, we have the initial full and lots of incremental backup which of course won’t age until cycles/days are complete.

Hello, Our Customer has PostgreSQL systems. We are backing up some of these systems with block-level. I started seeing errors in incoming reports;Error Code: [80:123]Description: Snap Job [<Job ID>], Storage Policy [<Policy Name>] is skipped for backup copy as the job is not picked.Source: <commserve>, Process: JobManager We have a storage policy with snapshot copy and spool copy is enabled. In Job Selection Rule all backups selected. I couldn't find anything useful in the logs. Can anyone help me with this? Commvault Version: 11.20.27Commserve is a virtual machine Server 2019 installed.Media Agent is a physical machine Server 2019 installed.PostgreSQL installed on RedHat 7.7 and PostgreSQL version is 12.4.

Hello, I am not sure if my commserve DR is configured correctly on my lab.Is anyone can check if the config is correct please floating commserve alias is commserve.lab.localattached screen capture of cs01 and cs02 process manager Thank you !

Hi allAs title, do we need Python 2.7.x on commserve? I found nothing in book online mention that but it seems to comes along with commserve install bundle.  I.E. I was referring to this : https://documentation.commvault.com/commvault/v11/article?p=2801.htm This is current triggering our security sensor as Python 2.7.x is EOL BR,Mario

I am struggling greatly with how CommVault handles Exchange Online backup data aging. I have heard on numerous occasions that CommVault never actually purges message data from disk when an Exchange Online backup reaches its retention limit.It was explained to me that the data is just “marked as aged” and is never deleted from disk. Since there is no backup cycle (incremental forever) per-se with Exchange Online Backups that means the junk message I receive from Amazon today will persist on disk for all time.Please convince me how this is not a really bad solution - help me come up with convincing argument against moving away from CommVault for Exchange Online backups. Rumor has it CV is developing a way to properly purge/age data but there is no expectation it will happen any time soon. Thanks!

Hi all. Today we have a network setup where Commserve and MediaAgents resides on one network and clients on another.network seperated by a firewall. We use one-way direction connection, where clients opens the connection to the Commserve/MediaAgents. My questions is, wouldn't it be more secure to have a one-way direction connection from the CommServe/MediaAgents to the clients and not like we have it today. As I understands it, it was the standard way of doing the network settings in the “old” days. Regards-Anders