Self-Hosted Q&A

 Hello can I find this option in the command center in the plan option ?I mean to the advanced option in the second picture from the commcell console thanks!

The evening of Friday April 6, I upgraded my CommVault installation from 11.32.38 to 11.34.20. Following the upgrade (which required reboots of almost all the client computers), the Friday evening backups seems to be running normally.  When I returned to work on Monday morning I have roughly 300 Alert emails regarding “unusual job activity” on various servers.  Weirdly, some of the alerts say zero files have been changed:Anomaly NotificationAn unusual job activity was detected in Job [751258], type [Root Size Change]. Details: Unusual number of file operations in client [INF-SQLP104] - created files: [0], deleted files: [0], modified files: [0], root size change of [0.00] GBDoes anyone know what the problem is and how to stop all this spam? Is there a way to turn off these notifications?ThanksKen

Hi all, Any idea how can I add/get the below tiles to the Dashboard? Health Report: Disk Library Growth TileHealth Report: Live Sync Status Tile https://documentation.commvault.com/2023e/essential/health_report_live_sync_status_tile.htmlhttps://documentation.commvault.com/2023e/essential/health_report_disk_library_growth_tile.html

Hello everyone,I am currently facing a problem:Backup for a large CIFS volume (> 50 TB! on NetApp) should run as follows:1. backup as incremental via SnapShot on productive filer several times a day2. transfer the SnapShots via snapvault to a backup NetApp via snapvault (aux copy)so far no problem ... then:3. backup of the last incremental SnapShot of the week from the backup Netapp to S3 (with DDB) and then synthetic full to get a new full again.-> This is possible in principle as the backup is incremental but a snapshot always contains everything. This means that only the diff of this last snapshot to the last synthetic full has to be backed up and this is only approx. 2 - 3 TB per week.4. once a quarter backup of the last (synthetic) full from S3 to tape (regulation) … no problem as well Unfortunately, Backup Copy ignores all incremental backups wif I use selection rules (even with “Apply selection rule for snap jobs” selected). I can either specify "all backups" here, but the

Good afternoon!Could you help me with the problem of restoring the exchange mailbox archiveError Code: https://[14:139Description: Browse failed during searching for results in the index.

Is there a single report that provides the following details: Backup type, backup content, storage policies, retention, schedules, and the size of the full backup?

Hi team, I am trying to restore ACLs only for one of the folder from VMware backup. is that possible with VM backup. We have configured VM level backup for the server, dont have File system backup Please suggest

I have a customer protecting M365 with Commvault.  The Azure apps for SharePoint online are showing the following status issues: Checking the application permission these permissions are granted via the Graph API as below:  When I look at our Metallic tenancy the SharePoint Online App permissions have two additional permissions granted:Documentation for both on-premises & cloud doesn’t mention the SharePoint API permissions, but are these are what is required to clear the error in the app configuration? API permissions listed for cloud: https://docs.metallic.io/metallic/request_and_grant_permissions_to_azure_apis_for_azure_app_for_sharepoint_online.html On premises: https://documentation.commvault.com/2023e/essential/request_and_grant_permissions_to_azure_apis_for_azure_app_for_sharepoint_online.html 

The jobs are seemingly still running fine without any failed items.I restarted the services on the access node, also tried verifying in another browser. Maybe it could be a problem with browser cache, but no.Discovery and index timestamps are up to date.Running 11.32.23Any comments on this? What should be done? Can I trust the backup?

disks are set to lvm on my postgre server.When I want to take native block level backup I keep getting errorerror code: 32:392 media agent not installed   

Hello,this is nearly the same question which I had some month ago, now I asking for support on RedHat 9.X.Redhat 9.x is long time released and moved more and more in our production environemnt, we need support for 1-touch recovery and virtualize me.regards Juergen

Hi ,I am doing some tests and create a new role and new local, but this local user is using SMAL Authentication method, I want to use local authentication, but I can not find a place to change it?Commvault version: v11.34.15 

Getting ready to deploy Commvault Media Agents to AWS EC2 instances.   A pair of Media Agents should do the job.     We have several sets of Windows or RedHat Media Agents in our environment.   Going with a pair of Windows Media Agents would require us to have a File Recovery Enabler for Linux VM, too.   Going with a pair of Linux Media Agents might require us to deploy a Windows proxy/access node VM.   Are we able to roll out a mixed pair of Media Agents, instead?     One Windows Media Agent, One Linux Media Agent.   Same global DDB.   I can’t find anything on it.  Curious to hear thoughts.   Thanks!   

Hello Team , We use Commvault for our Laptop environment and have around 40K laptops . Every year there will be active Laptop/OS upgrades . Looking for solution which help to migrate the laptops with all the user settings . Please share thoughts about Migration assistant . Thanks.

Hi All. I’m doing some troubleshooting around restore speeds that are slow.I’m wondering what the [AllocBuf Speed] is covering in the cvd.log? Below is copied from the cvd.log6457 7993 04/18 12:17:13 19188780 [FSRESTHEAD ] 18-# Stats: [AllocBuf Speed] Curr Avg [1754.47] MB/Sec, Bytes [54561966768]; Total Avg [184.61] MB/Sec, Bytes [1039473982296] And a side question.The [Head Network] and the [Tail Network], is that covering the network transfer speed? Below is copied from the cvd.log16457 7993 04/18 12:17:13 19188780 Name [Head Network], Start Delay [549207.38 s], Avg [34.60 ms], Procsng Time [6421.69 s], Avg [404.62 us], Bytes [590.01 GB], Speed [94.08 MB/s], Samples [15870867] RCId [38] 9072  d40   04/18 12:17:13 19188780 Name [Tail Network], Start Delay [1202698.70 s], Avg [75.78 ms], Procsng Time [6708.37 s], Avg [422.68 us], Bytes [590.01 GB], Speed [90.06 MB/s], Samples [15870867] RCId [38] Appreciate if anyone could enlighten me. Regards-Anders

Do we have any option to perform Incremental restore.we have tested the Namespace and Application level restore( in and out of place restore). while performing the out of place restore for already existing namespace , if overwrite option is not enabled restoration fails and it succeeds if overwrite option is enabled. In backend this overwrite deletes all the existing resources from the namespaces and recreates again. we are not able to achieve the incremental restore which is not suitable for the TB’s of data size.

Hello, I’m running PostgreSQL v13.14 on RedHat 8.9 I want to restore a PostgreSQL Instance from FSBasedBackupSet.This will only work if I made a Full backup before I start the restore. Otherwise I got the error:Cannot start restore program on host [xxxx*xxxx*8400*8402] - a network error occurred or the product's services are not running.Source: wi823-sep, Process: fsIndexedRestoreThis is the link I use:https://documentation.commvault.com/2022e/essential/restoring_one_or_more_postgresql_databases.html. But why must I do a Full backup before starting the restore. What if the Instance is corrupt and I can’t start a backup?  

HiWe presently run Commvault version 11.28.36 For some backup tasks/jobs we are using domain accounts. If we update the password to one of these account in Active Directory where do we update the password for the account in Commvault so the task/jobs continue to run?Kind Regards Dean

Hi All, we are actually troubleshooting an perforamnce problem.  There is an Sync Copy top Tape ( LTO 8 )  2 Mediaagents in a ms csv cluster. When we use combinded streams 1 and multiplexing 1 we only get max 400GB/H troughput the normal jobs have 100GB/h mixed data.  If we increase the multiplexing to 8 and combided to streams 1 the performence grows up over 1500GB/h .  so i have 2 Questions: Is there an limitaion in the stream troughput ? So can 1 Stream only use x GB/h Wich impact has the multiplexing on tape for the DR Restore process, Does it realy impact the performance so the tape getting in wind/rewind process ? 

Hi,In today's unpredictable world, data loss can strike from anywhere – a natural disaster, ransomware attack, or even human error. I do the DR backup everyday. I just wonder, when disasters happen, what are the most critical things do I need to get our data back? Stable internet connection Access to CommServer Access to HyperScale nodes Access to tapesThank you.

HelloWwe are using optimazed scan for a windows server. But It crates a small database and this dataabse does low space on disk.This DB has been crates on E:\System Volume Information\Commvault\Data Classification   I have changed scan method as Recursive Scan and I have added this additional settings. But ITs still having space on disk. can you help how to delete is please?  

I'm currently installing Simpana 9 version on my Solaris client and using it.I reinstalled it a while ago due to a problem, and I haven't been able to back it up since then.Back-up content browsing is good, and scanning is good.But it's only not backing up. It's an unknown error.

Hello Commvault Community, Commvault enviroment version: SP34I would like to ask about the possibility of changing the Client Identifier (old Client Name) for the CommServe module.We have an environment that was migrated from the old one - Hardware Refresh, but the Client Name of the CommServe module that we wanted to change remained there. We used the key:bAllowModifyClientNamehttps://documentation.commvault.com/additionalsetting/details?name=%22bAllowModifyClientName%22&id=12282 Unfortunately, this key doesn’t allow you to replace the Client Identifier for CommServe. I know this isn;t highly recommended, but is there any chance of changing this - through Commvault technical support? I'm asking because after Hardware Refresh we used the existing environment and backups by restoring from DR Backup with the CSRecoveryAssistant tool. After this operation, the Client Identifier was taken from DR Backup and doesn’t reflect the actual name of the CommServe module. Thanks in advance,Kami

i have file server where i am taking full vsa backup (included all drives)and for the same server am taking file system agent backup only for some drives ,does it consume double space from my storage ? will the deduplication work well with two type of backup 

Hi Team,  I have getting an error in Our Commvault backup infra as follows below  "The SCSI command to drive is stuck on the active drive controlling media agent” Please advice on this case