Share Best Practices

I am setting up a new user/group and not sure which permissions to apply so that the user/group can only view the plans (schedules) that’s assigned to its resources. 

Dealing with nightly high cpu issue….hit plateaus at 100% for several hours. Task manager shows Media Manager process hogging the cpu. This only happens during backup windows and not during the day. Dev support is saying it’s looking like we just have too much happening. It’s 200 VM backup jobs and they’re staggered. Issue only happens when the Incr VM backups run. Does not happen when corresponding Syn full run.I’ve tried staggering the jobs as much as I can but it only delays the inevitable. Suggestions?

what is recommended method to configure the Commvault Air Gap storage - cool tier our primary storage is hyperscalex 3 node .i am planning use one of the node as media agent for Commvault Air Gap storage - cool tieris it okay or do we need a seperate MA for this 

To be deleted

For VADP backup: Sublient A is configured with 20 VMs; if I create a new subclient B and remove/split the content of the subclient A to ex. 10 VMs per sublient (same SP).Will this trigger full backup on subclient B? or it will continue with incrementals.

Hello, Is there a way to set the below value globaly to be higher than the default ( 10K ) ? The Page Size option allows you to specify the number of objects to be displayed in the browse window. You can browse through each page list by selecting the appropriate page number in the Browse window. Once the default is changed, it uses the same page size which was used in previous browse request until changed again. In the CommCell Browser, expand Client Computers > client > Agent. Right-click a backup_set or subclient, then click All Tasks > Browse and Restore. From the Restore Options dialog box, click the Advanced Options tab. Enter a value for Page Size. Click 

Hi, A customer is using 1hrs RPO for inc file backup using a Plan. The want to set a specific start-minute to avoid collision with other activities. Is this possible in Command Center or do we need to request Commcell Consloe to create a separate Schedule Policy for this? /Patrik 

It is better to use a Commserve on a virtual or physical machine?

We have 6 RHEL 7 and 8 VSAs that we use to perform backups through VMware SAN. For this reason, the LUNs are presented to the VSAs, which are also VSAs. However, the problem occurs when the administrators increase the size of a LUN. Our VSAs stop working; for example, if I try to check the pvs, vgs, or lvs, the command hangs indefinitely. Has anyone else experienced something similar?

Commvault Cost Assessment helps you to visualize the savings and is used for information purposes only:The information and estimates generated by this tool are based on a variety of assumptions and may not reflect your specific situation. These assumptions may include average hardware and software costs, typical backup and recovery costs and typical maintenance and support costs etc.The actual TCO of your situation will vary depending on a number of factors, including, the specific hardware and software you choose, your deployment environment, your customized backup and recovery requirements etc.We recommend that you consult with a Commvault representative to validate your exact situation and get a customized quote. We do not imply any warranties by the use of this tool. 

I can see in the health dashboard that there is a Cleanup report which shows clients that are in a VM Image and a client based backup but is anyone aware of  a report that would show clients that are in any two or more schedules. For example two Client FS backups.. Thanks for any advice.

Hello dear Commvault community,Can someone help me start the Journal Mailbox Archive job? The job always runs into error 19:801 (see log excerpt below). Unfortunately, I can't do anything with the error. Perhaps someone can explain to me what I have to do?  Best regards,Eugen

What is your naming convention for Plans? Looking for some inspiration.

i have primary storage pool is in hyperscale x cluster , and looking for best practice to configure secondary copy to cloud , commvault metallic storage ,wehat is the best practise ,  do i need to use different media agent , or can i use any of the hyperscale x node , or what is best approach  is there any other settings to be aware while configuing aux copy

Dear Experts and Gurus,This is my very 1st post as a CVLT Partner and I know how precious your help can be.I was the Territory Manager for Africa from Oct 2020 to Oct 2023.Now Unception CEO, Service & Training Partner for France and French Speaking Africa.Deploying CV 11.36 at a telco for Call Detail Records archiving.We could cover many obsolete systems.For AIX 5 we tried 11.20 and got the attached error message.We’re still looking for some solution/work around; I decided to share this humble request though.Looking forward to some help/advice/tip.Sincerely,Hicham 

We are planning to implement Commvault with HPE StoreOnce 3660 NAS share, please advise the best Practice for the configuration level. - Is it will enable Deduplication & Compression in hardware level and disable these features in Commvault end. - Is it will run backup of synthetic full (or) full + Incremental.Please share best practice document to implement this solution. 

Friends, We use on our systems Oracle SEHA (Standard Edition High Availability) databases.That means we have 2 servers and the databases run at one server as single databases. If the server goes down, the database fail-over to the other server. It feels like classical cluster-behavior, but it’s without cluster-software on OS level. This means that Commvault will see the database as a standard Oracle database running on node1. Then when there is a failover, Commvault will autodetect this database on node2 as a new database and the one of node1 will have failed jobs.The when the database fails back to node1, the jobs of this database on node2 will keep having failed jobs.So the database backups are spread on 2 clients, while you can see in CV that the DBID is the same. As we have 30 days retention, we can’t just cleanup the remains on node2 as for recovery we need data from both clients. We also can’t disable the backup fo

VMWare hosted Commvault Proxy Server stuns after getting errors during the Backup-copy phase Failed to mount snapshots with error [60611] [VMWare Mount snapshot failed [0xEC02ECC3:{VMwareSnapOSUtil::MountSnap(2033)/MM.60611-Mount failed: Unable to complete Sysinfo operation. The NFS server denied the mount request Operation failed, diagnostics report: Mount failed: Unable to complete Sysinfo operation.  Please see the VMkernel log file for more details.: The NFS server denied the mount request}] (MM.60611)]. Our Storage Environment is Netapp. We tried to limit the parallels backup copy operations with limited streams, but encountering the same issue. Can someone please share their experience if encountered previously.

Hello Team,Recently we created a configuration with Commvault and StoreOnce Catalytsi discovered about 3 days ago that when i trigger full backups the fail with this error Error Code: [13:244] Description: [Media write operation failure] [HP-StoreOnce media] [Error writing to the media.]There are 3 vms with this error.i did tried to backup one disk at a time as a test and it seemed to work fine, but when it comes to the c: drive backup are failing with this error.just to mention that connectivity is over the net. Has anyone had a problem like this before ? i’ll be helpfull if anyone of you can help. Kind Regrds

Hello Team, In the next year we have plan to switch access for adminsitrators from CommCell Consol to WebConsole. Becuase Commvault decided to not continue new features from JAVA console.And question what is best practise for secure Commserver server when only WebConsole will be avaialble in our infrastrcture, some jumphost from where administrators has access, or dedicated server only for WebConsole services?Maybe push the Commserve Server to DMZi?Current we have Commvault access by jumphost dedicated for a region. Regards, Michal 

Dear Connects,I have question related to Dash copy. I have a DB2 Client, Which writes Log/normal FS Incremental Backups backups for every 2 hours. In this way I will be having 12 Log/FS Backups in my primary Copy per day. I Just wanted to move only last Log/FS backups which happened in the day to my dash copy not all the backups which happened during the day. I could see the options for Full backups, not for Logs or Incremental Backups. Please suggest how to achieve this. Thanks !!    

Hi Team,When we take a laptop backup, we can preview the files in txt, pdf, docx format by clicking on them. Is it possible to disable this feature?Best Regards

The current commvault infra deployed on single server i.e. All in One(CS+MA). Now i want to change hardware and migrate both on new single hardware with configuration and backup data.

Hi Team,My customer has large oracle DB 100 TB running on AIX power server and attached with Hitachi Storage. The DBs replicating to similar setup with block level replication. They configured the FS backup on replicated server and backing up DB (100 TB) as flat file using AIX FS agent. They restore the entire data to another AIX machine, storage space came from Dell storage on weekly basis.The backup and restore handles by same seventeen-node HSX, the backup is completing by 5+ hours and restore take 25+ hours.Currently we are trying to identify other possibilities to reduce the restoration window. We had an idea to explore IntelliSnap, but I am curious to know is it possible to perform restore snapshot into Dell which was taken from Hitachi?In this scenario, still data needs to travel over the network from source to target storage. Can you suggest if you have any suggestion/input.   

We make CIFS backups from NetApp ONTAP 9.12 to Commvault using intellisnap.When Commvault starts the backup, it first creates a snapshot, then a clone volume on the snapshot, and finally a cifs share.Unfortunately, this way every file is pulled through the virus scanner, which reduces the performance a lot.Is there a way to prevent Commvault from creating the clone volume and the new share?Surely it should be possible to back up the direct path \\svm\volume\SP_2_snapshot? Then no new share would have to be created. The existing shares have a “writes-only” configuration, i.e. data is not scanned for viruses when it is read.After changing the antiviros on Netapp to writes-only the throughput is 4 times higher. Does anyone know any best practice for this? Thanks and regards,Thomas