Share Best Practices

Hello Community, We have that configuration: File server with DFS namespaces on Windows machine.  Archive solution with Windows File System Archiving on the same machine. and time to time, DFS service is blocked by Commvault  which stopped shared files to users. According to Microsoft investigation there is a file which working in the same time and can provided that issue: E:\System Volume Information\Commvault\Data Classification\dc_001.db-journalDoes someone have that type of problem? Is possible to move somewhere that DB from Commvault site, to not stop DFS service?Regards, Michal

HelloI am planning to install a new Media Agent with DAS, this one will be Server 2022 and here is my question - should I consider ReFS for data, DDB and Index?Commvault support does not provide any 100% yes\no answer, Commvault documentation has zero information. Thoughts? 

Hi,I do partner support and sometimes I advice my customers to collect logs.I had to notice that under FR36 we currently need to collect Log files manualy often on Linux clients.sentlogs runs in an error Job Status: [Completed With Error] The client [ora] got critical error: [There is not enough disk space in the [/opt/commvault/iDataAgent/jobResults/sendLogStagingFolder]. The available free space is [6.00] GB, please make sure to have at least [10.00] GB and retry the operations.].   Failed Client(s): ora    It will take some time until customers find enough space to sadisfy the threshold. May be it make sense to reserve 10GB in the future. May be Setting the Minimum Free Space for the Job Results Directory is not the screw we should turn here.Do you have a good suggestion what we can do to make “send log files” working again until hundred of Unix machines in an CV environment have increased the “jobresults” size or have been moved ? It's annoying to have to repair the t

hi,I need help creating a backup schedule in version 11.36 using the command center. In the previous version I had already created it without any problems because I used the commcell console.I have a subclient for which I need to create a backup schedule:Subclient1Backup daily incremental running x hourBackup full backup running all saturdayand the storage is in different media poolI can't associate two jobs to the same subclient, could someone help me?

When taking a Commvault VM Image backup it updates the VM on the vCenter with job no and last backup date which is very helpful for ensuring however is anyone aware of being able to update a VM on the vCenter with details of Agent based backups (SQL, Windows etc) appreciate any help or advice.

Hi all, We have a Server with Commserver and MA installed on it and I want to renewal on a new server. The MA have a local Disk Library of some TB of backups. I’ve refered the commvault documentation of Commserver Hardware Refresh but  I still haven't understood how migrate local disk library data to new hardware. Could any help me with some ideas how do this migration? Actual server has local disks in RAID 5 (disk library), that here are my backups. New server has local disk in RAID 5, to received that migration.  Regards!

What is the best approach to backup o365 mailboxes.Is it recommended to create secondary copy to Tape? as primary going to be single point of failure Any recommendations for bandwidth as we will transfer over external network.

I have a storage pool with 5 tapes to make daily backups "Pool Daily"I have configured two subclients to make backups to this storage pool daily at the same time, primary backup, but each subclient is using a different tape, that is, two tapes per backup.How can I make them use the same backup tape? Commvault:11.36 

Is anyone running a Linux CommServe on Citrix XenServer? Pro’s / Con’sThank you

What is the Command center equivalent to view the  server uptime and where is the server uptime report located in Command center ? refJAVA console server uptime 

Dear Commvault Team,We are planning to implement a replication solution that utilizes the VSS service on a Windows machine. At the same time, we would like to perform backups of SQL Server (MSSQL) and files using Commvault on the same machine.Could you please advise on how to achieve this setup without any issues or conflicts between Commvault and the replication solution?Thank you in advance for your assistance.Best regards,

Does anyone have in their Windows Application Event Log of your Media Agent Server any event id’s 1001 that look like this:Fault bucket 2119584666510853566, type 5Event Name: RADAR_PRE_LEAK_64Response: Not availableCab Id: 0Problem signature:P1: CVODS.exeP2: 11.280.1000.1507P3: 10.0.17763.2.0.0On mine, the event name and the exe changes but does repeat. Sometimes it’s VSBK.exe or a random Windows exe.I used to have a ton of these.Present day it’s much less. Last year the Application Event log was littered with these and the Media Agent Server became unusable.  Support was at a loss. It might be easy to say there was a hardware issue. This server was in service from 2019 - 2024 and operated 24x7 without issue.Since that terrible week last year the MA was migrated to a different server to get backups going again. These app crashes in the Application Event log still occur on the new server, but they are few and isn’t effecting backups anymore. When I say migrated, I moved the DDB, moved m

Hi Team,We purchased a Huawei Dorado 18000 v6 device onsite to use in Commvault backups. We want to configure and define this device as a Nas Library, but some questions came up to my mind.- Are there any Best Practices to follow when defining a NAS Library to Commvault?- What should we determine as Block Size on the storage side?- Would it be more logical to set a quota when creating a NAS share on the storage side or to use the "Do not Consume more than" option on Commvault?- Would it be more efficient to create a library with many NAS shares, for example 5*10TB=50TB or 1*50TB=50TB?- If I am going to use 3 Media Agents, would it be more logical to create a DDB with 3 partitions and place each partition in the relevant MA? Best Regards.

I am setting up a new user/group and not sure which permissions to apply so that the user/group can only view the plans (schedules) that’s assigned to its resources. 

Dealing with nightly high cpu issue….hit plateaus at 100% for several hours. Task manager shows Media Manager process hogging the cpu. This only happens during backup windows and not during the day. Dev support is saying it’s looking like we just have too much happening. It’s 200 VM backup jobs and they’re staggered. Issue only happens when the Incr VM backups run. Does not happen when corresponding Syn full run.I’ve tried staggering the jobs as much as I can but it only delays the inevitable. Suggestions?

what is recommended method to configure the Commvault Air Gap storage - cool tier our primary storage is hyperscalex 3 node .i am planning use one of the node as media agent for Commvault Air Gap storage - cool tieris it okay or do we need a seperate MA for this 

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For VADP backup: Sublient A is configured with 20 VMs; if I create a new subclient B and remove/split the content of the subclient A to ex. 10 VMs per sublient (same SP).Will this trigger full backup on subclient B? or it will continue with incrementals.

Hello, Is there a way to set the below value globaly to be higher than the default ( 10K ) ? The Page Size option allows you to specify the number of objects to be displayed in the browse window. You can browse through each page list by selecting the appropriate page number in the Browse window. Once the default is changed, it uses the same page size which was used in previous browse request until changed again. In the CommCell Browser, expand Client Computers > client > Agent. Right-click a backup_set or subclient, then click All Tasks > Browse and Restore. From the Restore Options dialog box, click the Advanced Options tab. Enter a value for Page Size. Click View Content.   Thanks

Hi, A customer is using 1hrs RPO for inc file backup using a Plan. The want to set a specific start-minute to avoid collision with other activities. Is this possible in Command Center or do we need to request Commcell Consloe to create a separate Schedule Policy for this? /Patrik 

It is better to use a Commserve on a virtual or physical machine?

We have 6 RHEL 7 and 8 VSAs that we use to perform backups through VMware SAN. For this reason, the LUNs are presented to the VSAs, which are also VSAs. However, the problem occurs when the administrators increase the size of a LUN. Our VSAs stop working; for example, if I try to check the pvs, vgs, or lvs, the command hangs indefinitely. Has anyone else experienced something similar?

Commvault Cost Assessment helps you to visualize the savings and is used for information purposes only:The information and estimates generated by this tool are based on a variety of assumptions and may not reflect your specific situation. These assumptions may include average hardware and software costs, typical backup and recovery costs and typical maintenance and support costs etc.The actual TCO of your situation will vary depending on a number of factors, including, the specific hardware and software you choose, your deployment environment, your customized backup and recovery requirements etc.We recommend that you consult with a Commvault representative to validate your exact situation and get a customized quote. We do not imply any warranties by the use of this tool. 

I can see in the health dashboard that there is a Cleanup report which shows clients that are in a VM Image and a client based backup but is anyone aware of  a report that would show clients that are in any two or more schedules. For example two Client FS backups.. Thanks for any advice.

Hello dear Commvault community,Can someone help me start the Journal Mailbox Archive job? The job always runs into error 19:801 (see log excerpt below). Unfortunately, I can't do anything with the error. Perhaps someone can explain to me what I have to do?  Best regards,Eugen