Commvault Cloud Topics

Hi there, We are looking at possibly using a Rocky Linux based media agent, I was just wondering if there were any “Hardened Linux Commvault Media agent images for Bare Metal at all? We are currently running version 11.32, moving to 11.36 within the next couple of weeks. Have people used a linux media agents widely? and which flavours have you seen at all? TIADan Everitt

Hi, Are there any scripts available following best practice for hardening of Linux OS for Media Agents?I found this in the store: Storebut seems to be more like a report and not a proper script. Kind regards,Daniel

Hi all,In the Commvault Engineer training I told the students about MediaExplorer. One of my students remarked that MediaExplorer is only available for Windows. Since there are more and more MediaAgents on Linux (and therefore backups to Linux volumes), is there something similar for Linux? Or can we connect a Linux volume to a Windows server and use MediaExplorer on that server?Any tips are welcome. Thanks and kind regards,Henk

Team, Please assist me with latest commvault Stencils or templates

Hi,Is there any statistic, maybe in logs, what amount of data is send from storage to media agent during restore? In backup we have “Data transferred on network” but what about restore?I mean - let’s say I’m restoring something from Disk Library or Azure - data in library is deduplicated and compressed. I know that dedupliaction doesn’t matter here, but what about comporession? I believe media agent get compressed data from storage, uncompress it and then send to the client? So size of application will be not the same as the data size taken from storage? How to check it? Regards

Hello there,Environment: netapp cluster (9.12) with Commvault 2023E Commserve (11.32.56)Current backup: ndmp to tape, 3 incrementals, one fullPossible new backup: cifs to disk w/ aux to tape, incremental and synthetic full only we are currently evaluating the switch from ndmp to nas/cifs backup, as ndmp has no “synthetic full”. this is disturbing when the full backup took 2 or 3 days for ~15TB.For this, I installed a spare server as standalone commserve (w/ eval license) to not disturb our productive system.Following the docs and several threads, I added the storage array and the SVM to Commvault and configured the subclient.I also configured snapdiffv3 on the netapp.The first initial full backup was successful, it created a snapshot where it pulls the files from.As I tried to do an incremental backup, the following happened:second snapshot createdsnapdiff v3 started, with the correct snapshots in th

I am getting ready to deploy Metallic to my Azure tenant and was looking for documentation to determine if an agent needs to be installed on VM and if so, would I need to use the file server option?

Hello.I saw in https://documentation.commvault.com/v11/essential/changes_in_feature_release_11_24.htmlthat CBT is no longer supported.Could you please tell me if there exists a plan to re-add CBT support? Victor

Hello,We have an issue when authenticating java console/CC via AD login (no SSO).After only one failed attempt the account is getting locked. In AD it is set that account get locked after 5 failed attempts.I'm under the impression that this behaviour started after we enabled MFA.Any idea? 

Hi All,Commvault regularly frees up space on magnetic disk library, during this period of time I see high disk activity but I don't see any Jobs in Job Controller. Restore jobs performance considerably drops if we run it at the same time.Is there possibility to view and control/pause such cleanup/reclamation jobs? It would be useful when you need to do restore as much fast as possible. 

Hi,Struggling to find a suitable API endpoint and payload to register the client after installing the file system agent via decoupled installation. Meaning agent successfuly installed from the client and I only need to perform decoupled registration using API call. Below is my code snippet i tried but unlucky.TOKEN =”this_is_a_dumy_token_to_illustrate"url = "https://dkcdctestcs1.vestas.net/commandcenter/api/InstallClient"headers = {  'Content-Type': 'application/json',  'Accept': 'application/json',  'Authtoken': TOKEN}payload = json.dumps({    "rebootClient": false,    "createPseudoClientRequest": {        "registerClient": true,        "clientInfo": {            "clientType": 0,            "plan": {                "planId": 1            },            "subclientInfo": {                "fsSubClientProp": {                    "useGlobalFilters": "USE

Hi, Could someone provide any information regarding the meaning of these 2 status icons?  I was not able to find them in the following documentation article (nor the ‘Identifying Media Icons’ article’); https://documentation.commvault.com/2023e/commcell-console/commcell_console_icons_quick_reference.html

Just throwing this out there in case anyone else is ever searching for CVE-2025-48989 and Commvault as keywords. I contacted Commvault Support to confirm that the instance of Tomcat in Commvault is not affected. Here is the response. The development has provided the following information:- Regarding CVE-2025-48989: Commvault does not enable HTTP/2 on our Tomcat instance, so this is not applicable which means that commvault servers are not affected with this vulnerability.

Hi all,I have disabled SSO on my CommCell and created local CV accounts.I have enabled CV MFA for these user accounts and restricted master group access to a few users.In the event of a cyber attack I have create an admin (master group) account with no MFA. This account has a crazy long password and will not be used for day to day activities.My question here is how safe is this account ? and is there a way to secured it with MFA, where MFA will work when I have no email / internet access for ?Thanks  

I am wondering if there is a config issue with my remote cache on the Livesync node.The software cache on the commserve (primary) is: C:\Program Files\Commvault\ContentStore\SWThere are 2 remote software caches configured:[primary_SQLDR] = NOT ENABLED = C:\Program Files\Commvault\ContentStore\SW[livesync_DRSQL] = ENABLED =  C:\Program Files\Commvault\ContentStore\SWwhere “primary” and “livesync” are the hostnames of my primary and livesync commserves.The [livesync_DRSQL] = ENABLED one is “out of sync”, and the “SW” folder doesn’t even exist on teh server. I also notice (in several places in the documentation) that it appears that on the DR livesync server it should be C:\Program Files\Commvault\ContentStore2\SW?  On my commserve and livesync servers I have both C:\Program Files\Commvault\ContentStore and C:\Program Files\Commvault\ContentStore2 folders and its not super clear but it seems that ContentStore2 is for the Livesync/

Hello everyone,I would like to know when Commvault Commserve will be officially supported and available for installation on Rocky Linux 9.6. Currently the documentation only list only 8.9-9.5 as supported versions.Are there any plans for certification or compatibility testing? If support is not yet available, I would also be interested in understanding the reasons why Rocky Linux 9.6 has not been approved yet.Please note that installing Commserve on the outdated Rocky Linux 8 (outdated 4.x kernel) or 9.5 (not supported since 9.6 has been relea

Hi Team,We have multiple VMware VMs running MySQL databases. We do not want to install any Commvault iDataAgent inside these VMs and plan to perform agentless VSA (VMware snapshot-based) backups for them.Could you please confirm the following: Whether agentless VMware snapshot backups for these MySQL database VMs provide application-consistent (MySQL-consistent) backups ? In case of VM restore (either in-place or out-of-place), will the MySQL database be recoverable without any corruption or data inconsistency issues? Will the database be restored to a consistent point-in-time corresponding to the available recovery point of VM ? We want to ensure that database consistency and integrity are maintained during backup and restore operations without deploying the MySQL iDataAgent.

Hi, short question one customer is using vmware vcenter 7.x and will now update to 8.x in this enviroment we are using livesync for vsa. We run backups in primary dc run dashcopy to dc2 and restore all vms in dr datacenter.  My question is when the customer is updating the vcenter did we getting new id for the vms and if this causing an fulle restore on dr site

Good day allI was trialling the V11.40 SDK today, but notice that the Commserve Role doesn’t appear to be part of the Media Kit yet. Has anyone else experienced this? I also notice that V11.40 is not yet available on the Store.

Hello Team,We are planning to implement new media agent servers in main & secondary sites.The new MA servers are having 4 network ports.  For backup and replication using dedicated network switches and also these two data traffic to be seperated. Please advise. 

Hello Team,Please advise the Commvault use firewall ports for the communicaton of Commserve, Media agent and clients always to use 8400, 8401 & 8403.Any specific ports used for VMware VM’s, SQL, Oracle DB’s & FS backup’s.And for Auxiliary copies between two sites MA to MA which ports to be used which ports.Thanks in advance.

Hello Team,We have commvault standalone host and planning to move to high availability which Live sync feature.Could you please share the  steps to move with it and it will be helpful if I can get from basic.

Hi,I want to deploy v11.40 Commserve Linux OVA in VMware but I am not able to find proper package at the store (https://cloud.commvault.com/webconsole/softwarestore/store.do#!/).What package name should I look for at the store?Regards,Lubos

Hello Team,We are using AWS GIR S3 public endpoint for AUX COPY on remote sitewe get trouble in SDWAN, and I have a large amount of data to catch up on 100Mb link… not enoughThe idea is to get a local snowball on catch up aux copy, anyone experience this ?Anyone experience this ?

Hi All,We are trying to test Microsoft 365 and Endpoint backup using Commvault. However, whenever we register for the trial tenant, we receive the message shown below. Even after waiting for several days, we have not received any acknowledgment from Commvault regarding the trial tenant creation.Could you please confirm if we are missing any step in the process, or advise us on how to proceed further?