Commvault Cloud Topics

Hello, I am looking for the best solution for immutable copy of data built on Commvault in Azure. We have some configuration, but I would like to see what Commvault Community can propose. I am looking for few approaches: First copy of data is in local. Azure copy is working as DR site. Dedicated storage for Immutable in Azure per site (locally).  First copy of data is in local. Azure copy is working as DR site. Shared storage for Immutable in Azure per site (locally).In that both approach I would like to know about the cost and how to estimate decrease usage storage between dedicated - shared storage ? What will be the best storage configuration for that solution Deduplicated or Not-deduplicated?  Retention for Immutable is 14 days and 2 cycles. Storage usage for Immutable solution (Hot or Cool)?And I think the most important how to calculate cost for those solutions if I have only local backup solution in curren

Hello fellow Vaulters. Are there any out there, that have experience with the Dell ECS storage system used for AuxCopy data as a S3 library on prem? Or do anyone have other on-prem S3 storage systems to recommend? I am in the process of evaluating a new S3 target storage system to host AuxCopy data. Thanks-Anders

HI All, We have introduced Exagrid storage system as our backup storage solution, after the implementation we have noticed that the restore job is taking longer time than the expected one.We used Netapp as storage solution before Exagrid and also at the current setup with Exagrid we have enable the dedupe in both CommVault and Exagrid as well. How to identify where is the bottleneck. We have enabled the encryption and compression also in the Exagrid system. 

Hello,I’ve tried to restore files from NDMP to File System agent and I’ve get this error from the nasRestore.log of the Media Agent: 3249947 319739 01/18 11:01:36 1369119 kickOffRemoteServer() - Unable to start remote data server process on host [host xxx*host xxx*8400*8402]. Connection error [18446744071562527494=+]3249947 319739 01/18 11:01:36 1369119 NasRestore::OnMsgCloseArchive() - Failed to start CVNRDS process on host [host xxx]. When searching into the client, I didn’t find the CVNRDS executable and process active on the server. I’m sure this process is not part of the FS agent or something is missing from our configuration here.I’ve looked into Commvault documentation and didn’t see any information. Do you have any idea how I can solve this issue? Thank you in advance,Best regards,

Hi Team,Our M365 Backup environment is in AWS.Access Node + Media Agent and index server are built in DMZ account in AWSand our S3 Bucket are in Share services account in AWS.When backup runs it casues egress charges for moving data from DMZ to shared service account.To mitigate this egress changes we are thinking to move the Access Node + MA and Index server from DMZ account to Share services account in AWS.Rquest you to please help me how we should perfom this migration activity from Commvault end. Regards Rahul Raina 

Hello,  I have a problem with commvault not been able to delete file on client after archiving job, in subclient properties i did set “Delete the files” after Archiving. When i manually start the job the file gets backup but it stays in folder on client. everything i could find is the event code 19:2325  (NumberOfFilesProcessed = [0], NumberOfFilesArchived = [0], NumberOfFilesSkippedForRedundancyCheck = [0]. TotalNumberOfFilesSkipped[0].) Can anyone help me with this problem? 

Hi together,currently we are trying to move operation from Commcell Console to Command Center.In the case of a SQL-Server restore we discovered that it is not possible to restore the SQL system databases (model/master/msdb) with the Command Center.In the Commvault Console we have the “Include System Databases” tick-box in the advanced restore options … but there are no advanced restore options in the Command Center.There is an additional setting named “bEnableAdvancedRestoreOptionsMSSql” … but this seems to serve a different purpose.Do I miss something?Thank you.Regards.Michael

Hi Team,I am getting below error when try to configure the linux fs backup:Error Code: [68:574]Description: Required media version [11.28] with transaction Id [4489590] is missing in the Software Cache. CommServe may be installed with a lower version media. Please check the media in Software Cache and try updating the CommServe before updating clients.I don’t see a software cache or folder anywhere? TBH I don’t know what the error message wants to exactly convey so I can look for the requirement.  

Hey,I have a problem with COMMvault replication getting the error :8164  f60   08/14 17:38:50 1345104 VSRstWorkerIdxBrowseClientResp::IsInputValid() - Unexpected browse response type [3-Error] received8164  f60   08/14 17:38:50 1345104 VSRstWorkerIdxBrowseClientResp::IsInputValid() - Received browse error [1-GENERICERROR] [Could not perform the operation as [Log restore failed for Job 1345052]. Please check Index Server log for more details.]8164  f60   08/14 17:38:50 1345104 VSRstWorkerIdxBrowseClientResp::_processResp() - Invalid input received.8164  f60   08/14 17:38:50 1345104 IDXBROWSECL Callback failed while processing browse error8164  f60   08/14 17:38:50 1345104 VSRstWorker::PerformBrowse() - Failed to browse VM Data, -18164  6a8   08/14 17:38:51 1345104 VSRstWorkerIdxBrowseClientResp::IsInputValid() - Unexpected browse response type [3-Error] received8164  6a8   08/14 17:38:51 1345104 VSRstWorkerIdxBrowseClientResp::IsInput

Hello Community, im wondering how to work with list(string) together with for each.My customer needs to fill in a form with all the clients he needs into a multiline field like this. how does the foreach activity goes to every line from the list?Thats not how it works:  thanks a lot and regardsJacob

wanted to add comments to this thread - we too ran into this issue … HSX image install failure , after MANY hours you get this in the install console --Inappropriate ioctl for device

Hello everyone, after migrate to new web media agent, i want change all link stubs in users mails to the new one, what is better way to do this safely? Thanks

Hello all, is there a possibility to hide certain options in the Company view for the customers ? I would like to set this up so that the customers really only see the options that they should also use.  RegardsThomas

is there a way to have two web hook destinations, for an alert definitions.   As we have a active stand by monitoring solution.

Hi,I am trying to to explorer automating our Commcell environment. Unfortunately I encountered and error connecting to commcell. I would like to inquiry the error when connecting to commserve using cvpysdk python library. Below is the error.   Error when connecting to commserv using hostname. but i can ping the hostname from the server.  If something is blocking, is there a required port to open to be able to connect successfully?

Hi All,Hope All Are are doing well !! I have configured a Azure file share backup from GUI with storage account (file.core.windows.net)and access key , configuration is successful and we are able to see the all folder from storage account from the content  but issue here is we are unable to see the files from the folder, those file share protocol is NFS and the cloud apps package is installed on MA which acts as a access node for the Azure File share backup when i run the backup it fails with no content to backup. but file are available from the folder. i have run an cloud test tool from the client were file share is mounted it shows below error. PFA of error.i have raised a MS case for this from there side MS engineer coudnt found any error log.and i raised commvault case CV engineer is saying it a curl error solved by MS engineer.now both the engineer are landed with no clue for this error.could you please some help me to fix

Hi All,My oracle DB Size is 40TB and scheduled as:Full: Sunday -4PMInc: Daily -4PM1) Now, I am facing an issue for run full backup because is take more 24Hours to complete the job.     -What impact on DB or machine itself if Full Job overlap with Incremental ?     -Its is ok for both job ( Full and Incremental) run overlap ?2) Now, full backup already take 25 hrs for complete the job, what estimation time for restore job         complete? Any rule or formula to calculate time?Hope any suggestion from experience person.

how can we open the installation files , our security team want to scan and check these folder and files these zip files are not able to open , any idea  

is there any option to remove or disable developer tool or workflow ffrom command center  and permssion required to create or edit a workflow   

Hello,I am in the process of migrating to a new disk library. For all the Storage Policies I have created new corresponding copies for each site.The current Primary (1) and Synchronous (2) copies have a 30 day basic and 90 day full weekly retention configured.I now created 2 new copies but since I am writing to WORM storage I have configured the retention for both the new copies with 90 day basic retention. My issue is that not all the jobs are being copied. Only the first 4.The rest of the jobs have a status of “To be Copied & Disabled”. What does this mean?How can I get them automatically copied?Should I select the option “Pick for Copy” on all the required jobs? Thanks.Ignes  

Hello, I need your help to understand how to do a browse through files with python. The ArchiveSet=MyArchiveSet1A have 14day retention period.We want to preserve diferent versions of the same file. When we run backup on a file the previous version is replaced by the new one...When browsing the Backupset = MyArchiveSet1A we only get the last versions of the files.How to preserve multiple versions of the same file in the Archiveset ? We are using Commvault 11.30 #### _f2bk - full path of the file to backup# _d2bk - path to browsectx = Commcell('spfpt01cmv01','USER','PASSWD')client = ctx.clients.get(_client)agent = client.agents.get('File System')yn = agent.backupsets.has_backupset('MyArchiveSet1A')if yn:  print("### Exist ###")  backupset = agent.backupsets.get('MyArchiveSet1A')subclient = backupset.subclients.get('default')subclient.content = [_f2

Hello , We are refreshing our hyperscale nodes ,  and we are creating aux copy and syncing all the  jobs and then changing the primary copy , we are trying to do the same for DR commserv Storage policy but its failing for some reason, can some one share the best practise to change the Commserv DR policy to our new hyperscal x and migrating existing data                                         

Hello Team,Our environment we are using two Commserve active/standby with livesync feature. The commserve using DNS floating option for common name.The clients are showing Commserve or Gateway hostname is active node instead of common Commserve name.While performing failover to another commserve will get another active host name.Is it will change manually in all the clients or any options to modify. Please advise. 

Hello Team, I got 12 SPs for VSA backups wherein all the secondary copies use different media to write, impacting our media usage.Do we have setting wherein we can push all the SPs using same media until it is full?*I know I can club all the SPs to one storage policy for VSA backups that should use one media but trying to understand if we have any setting which can be used here.  

Customer is trying to do cleanup and is looking for a report that will identify all clients in a Commcell that have no backup history so they can delete them.  Anyone know of such a report that already does this?