Commvault Cloud Topics

Hello team,a general question: do we have support for mainframes rehosted on Microfocus emulators with AWS Managed Mainframe Instances (M2) with DB2 LUW (on EC2 IaaS) as the database?

We are considering how best to use the Network Proxy Appliance described in BOL https://documentation.commvault.com/v11/essential/102386_commvault_network_proxy_appliance.html You download a OVA from the store, deploy it, and set up a group, etc…  I understand all the logistics of setting it up.  What I don’t fully understand is why I would do this.   The Commvault Network Proxy Appliance enables communication between a backup network that contains Commvault resources such as the CommServe system and MediaAgents, and one or more isolated networks that include resources that are protected by Commvault. My backup systems (CS & MA) are in a network that is used by other things/systems.  Maybe I should move it to it’s own network to better protect it from attacks.  I am not sure

Hi Commvault Community, Hope everyone is doing well. I had some questions regarding Commvault support for some Virtualization features, the documentation wasn’t helpful for me, unfortunately. Does Commvault support “Continuous Data Protection” mode on virtualization platforms ? If so, which vendors it supports. Does Commvault support instant recovery and power on restore (The VM is power on through backup jobs history and in the background, the VM is being restored).Please to share with me links to the documentation if there is any, your guidance is much appreciated. Regards.

Need to remove Client license for multiple systems for Window File System--- We are tried below link, which provided by Commvault, but here releasing license only 1 client.https://documentation.commvault.com/2022e/expert/4864_releasing_license_deconfiguring_on_client_using_command_line_interface_01.html 

HiMy backups seem to get to 70% then stop and sit in a pending state with the following message being displayed in the job controller.“i have confirmed that the media agent and the CommServe can communicate (have run CVPing and CVIPInfo both return success).have also tried searching on the Error Code 62:468 and get no results for that, at a bit of a loss as to what is going on?

Hi Team,I’m currently want to deploy a backup for Azure stack HCI vm backup. As per the documentation online, I can only see at the essential section where it need to configure using command center. When I looked at the expert section, there is no Azure stack HCI configuration. The way it deployed seems that the same as per normal HyperV backup, where I need to install VSA at all HCI node.My question is:Do the configuration only supported from command center and not from commcell console?  The HCI node is based on HyperV core setup, without a GUI, how can I install VSA inside the HCI node? Using command line from power shell? How to run setup.exe (the installer) from the power shell?Thanks and best regards,Fauzi

Hello,We are missing something. Running a simple full backup from RMAN command line, it kick a "(command line)" sublient job in the job controller. Ok so far…But the job once it completes, I cannot see it from the commcell console job history. What else should be customized to have it correctly registered in the commserve DB?Regards,Pedro

We are trying to use CommVault to backup an Oracle 19c Database straight to our hyperscale servers ( was backing to as separate SAN disk and then to hyperscale hope to reduce the extra step) backup is working, but a full backup gets all the white space on the data drive instead of only the used space and takes about 13 hrs to complete.   Currently we are thinking that the SBT switch in the RMAN is what is doing this to us.   Anyone else doing this?   The length of time to backup has the DBA’s worried.

Hi Community,With reference to the following post where there is no longer an option to select:https://community.commvault.com/topic/show?tid=5967&fid=49Is there a way to confirm which option is being selected for an Aux Copy Operation?  I would like to confirm because I would assume that when copying between 2 cloud libraries, Disk Read Optimized copy would be more efficient and cheaper in cost being that each block does not need to be read to generate the signature - or at least that's the way I read doco.  Would there be an entry in logs to determine this?Thanks in advance for the advice/assistance. 

If I change/modify current retention rules, what happen to the retention for the old jobs? is it stays the same or will be replaced by the new expiration dates?

Hello, Recently we had to make a configuration with:1x CommServe1x MediaAgent2x StoreOnce Catalyst MediaAgent and the 2 StoreOnce are Connected through Fiber. Backups to the first StoreOnce Catalyst works fine without any errors but when we initiate  Aux Copy from the First StoreOnce to the Second StoreOnce its say its fails due to Chunk errors. Any ideas about the Configuration we need to follow in order for the Aux Copy to succeed ? 

Log4J vulnerability Commvault based on Nessus scan finding.Unsupported file version:D:\Program Files\Commvault\ContentStore\WebConsole\WEB-INF\lib\log4j-over-slf4j-1.7.32.jar We have updated Commvault version to 11.28.68 and other unsupported files were updated/deleted but not this one. How can it be updated to newer/supported version?

We have a physical windows server 2012. we have to migrate from existing boot (C:\) disk to new disk. Please suggest which method is more feasible.1) 1-touch restore2) Install fresh windows 2012 in new disk, install Commvault agent and restore C:\ and systemstate from Commvault.Can someone help on this please?

Hi,I have an AWS Aurora PostgreSQL v13.7 instance with many Databases, I can only run backup at max 3 streams (i.e. 3 DBs at a time) irrespective of the subclient/Storage Policy/etc. number of streams settings. Is it a Commvault or AWS/postgres limit? Is it possible to increase it?Thanks

hello everyone.From the process manager you can see that all the services are active, only the CommVault Workflow Engine service has not started. I can't start it from the Process Manager and neither manually from Windows Services. I already checked the permissions, ports, connections and everything is fine.Do you have any idea?

I am curious on who is running Commvault with a Linux Commserver. If you are what version Commvault are you running and how often are you having to upgrade/update?Thank you

Data security is paramount for businesses and organizations of all sizes. We are pleased to announce Tech Preview for Commvault Platform 2023E. We are redefining data protection with advanced analytics-driven insights, integrated capabilities, further multi-cloud support and improved scalability to empower you to secure, defend, and recover your data. This new platform will allow you to protect your company’s data with automated threat detection capabilities, early warning capabilities and ubiquitous recovery for hybrid workloads, so that data is secure and always available. To learn more about how you can leverage these features to protect your data, watch the webinar. Overview of Commvault Platform Release 2023ECommvault Platform 2023E is our annual long-term support release and will revolutionize the way businesses handle data protection and security. Our platform offers organizations unprecedented

I would like to rebuild/replace our current v11 (.28.56) Command Center server (virtualised), that is running the Commcell Console and Command Center, as it running on Windows 2012 R2, which is about to be EOL from Microsoft. Is there an easy to follow procedure to do this, as I could not find anything in the Knowledge Documentation website. Ideally, I would like to build the new command server with the existing one still running, to avoid interrupting current backups, and loss of databases/jobs, etc. Is this easy to do?I will worry about the physical media server separately when the time comes.P.S. I had hoped to do an in-place Operating system upgrade on the existing VM, but Windows 2016 refused the Keep Files/apps option, most likely because the current Console is running SQL 2008.

Hello,I need to understand following for customer requirement of backing up their Virtual Machines running on VMware Esxi  on-premise datacenter, on to the AWS S3 storage:Does Commvault Backup and Recovery support backup of VM snapshots / images directly on S3?. If yes, Does it compress backup data before sending it to S3?. If not, than is there an option like AWS EBS or only file system level backup supported?. What is the normal compression ratio one can estimate upon enabling the compression?.Appreciate your help.RegardsPranav

Is there a easy way to query the count of waiting jobs similar to the Job Controller display? I am able to run the Jobs API request for each client but that takes a long time.

We would like to run a pre-backup script that freezes our IRIS database on a Red Hat EC2 instance, after the freeze is successful we would want to run an Intellisnap backup of that Red Hat EC2 instance and then once the backup completes, unfreeze the IRIS database. What is the best way to get Commvault  to orchestrate this process ? Thanks

Good morning, I have a client that is requesting a “Certificate of Data Destruction.” Is there any such thing within Commvault or something similar?

Hi,I have quite strange situation, we’ve intalled simpana 9 on an HPUX 11, first we’ve installed the with a firewalled envirnonment and it didnt work (it seems simpana 9 doesn’t like the firewall config)after that we’ve reintalled the agent with the firewall disabled on the client but the commserve stills tries to connect through the port 8403.Attaching to beta2rp*beta2rp*8400*8402 using XDR failed. Error:[0xE8090010:{CCvNetwork::Attach_RemoteServiceInternal(1693)} + {CCvNetwork::Attach_RemotePort(1400)} + {CCvNetwork::GetConnection(3272)} + {CSessionConnectionSocket::GetConnection(218)/EventMessage.0x09000010.9:16.(Remote machine [beta2rp]. The socket connect failed. Error returned [-1=Connection failed on spfpt01cmv01 with these errors: 1) Connect failed: Failed to connect fd=3324 to 172.20.192.162:8403: Connection refused; 2) Timed out waiting to be patched through a tunnel]. Check Network Connectivity.)}]20744 07/20/23 11:22:09 :CVSession attach to Rem

Hello all, I have seen that Salesforce can be used to run restorative tests in a sandbox. Since Salesforce is outside the Commvault world. So an external provider. I would be interested if there is also an integrated variant to perform a restore into a sandbox. RegardsThomas

I’m using subclient ID to add a VM to a subclient.  I can’t find and example for this.  Does this json template from here actually work? https://documentation.commvault.com/11.24/essential/49184_rest_api_post_subclient_properties.htmlI keep getting 400 Bad Requesthttps://documentation.commvault.com/11.24/essential/assets/features/rest_api/JSON/update_subclient_vm_template.json{ "newName": "", "subClientProperties": { "vmContent": { }, "vsaSubclientProp": { "useChangedTrackingOnVM": , "quiesceGuestFileSystemAndApplications": , "datastoreFreespaceChec