Commvault Cloud Topics

I have a query for deduplication which is enabled when creating a storage policy.The partition path was chosen as a single partition path on a media-agent drive.I took a Full backup of a VM and it wrote some chunks in the HCP S3 Storage.Re-took the same backup again and it wrote more chunks in the HCP S3 Storage even though there wasn’t any change of the “VM content”. How does deduplication play a role here?   

Hi,We’re running into a strange issue with hotadd VM backups.For some VMs we see the error “Failed to download config file” and “Failed to open disk”. This is never for the same VMs over and over again, but sporadic and always for different VMs.We have two SCSI controllers defined on the Proxy and each controller has a “dummy”/”actual” disk as the first disk. (As advised by VMWare: https://kb.vmware.com/s/article/2075069Has anyone ever seen this issue? Any idea what might be causing it?

I am monitoring the subclients. I see the “enableBackup” in the api for the subclients but notice the job does not run when the instance is not enabled which I can detect visually from the UI but do not see an attribute in the Instance or InstanceProperties API. Is there attribute for the instance enabledBackup?  

Hello all!We do have NDMP backup configured within our environment. The parent path looks like that: /stpbdedcfs101/f3_cifs_dfs_shares09/dfsshares09there was a first fail while creating full backup with this kind of error:  now every next incremental backup does fails with this kind of error:This whole location is still in use and accessible. We have confirmed that while “browsing for new content”While checking logs i have discovered following message: As you can see at the previous screenshot location DFS_000651_HG_DEMU_VK exist.Is that error men that backup is not able to access this particular location?As You can see backup fails with only 1 “Failed folder”So does that means, that this incremental backup is not seeing any changes within the whole parent location and fails only because it is not able to access DFS_000651_HG_DEMU_VK ?

Hi Team,I have deconfigured the tape library and reconfigured as new due to some issues with library. Now around 600 barcode details are there under old tape library associated media group. How to move or copy those into new library. I can do the media rotation with the details only. Kindly help me ASAP.

Recently I have noticed that a number of our Postgress backups have their log file backups writing to a different Storage Policy from the data backups. If I change the log file backups to the same Storage Policy as the Data backups will this cause any problems.

Ease during SP update

Hi All, Any best practices from Commvault for backing up RODC server? Backup as VSA with app-ware option Usual FSA and AD agent level backup No backupI didn’t find any documentation on this.So, I am looking for suggestion on the same.Thanks.Sudeep

I configured and activated Teams backups today, I launched the first backup job and I started receiving notifications that my account was being added to different Teams.I killed the job and it stopped adding but backups also stopped.How can I prevent this and remove my user?

I’m looking to get a custom report, or an out of the box report for the following:Which mailboxes are not being backed up Which OneDrive accounts are not being backed up Which SharePoint sites are not being backed up (if any) Which Teams/channels are not being backed up

I would like having a workflow for backing up Postgresql databases and restore a subset to another Postgresql client and instance by using DumpBasedBackupSet.So I started editing a clone of the “Demo_FileSystemBackupRestore”-workflow.I was able to change the “Backup” and “Restore” task to Postgres in ‘dataAgent’ and giving the instances.What I wonder: the field “instance” is of type String - isn’t there a way to fill this field automatically with all the instances of a given client? For we have Postgresql-clusters with several instances running …But where I am definitely stuck is at selecting the database to restore, neither Backup nor Restore include a field for specifying subsets of backuped data.Any hint to put me on the right track is very welcomed.Markus

Hello, I need to replace expired CA certificaat for the webserver. I found this inturction. But this one is to create new CA and not replacing  https://documentation.commvault.com/2022e/expert/50497_creating_ca_signed_certificate_for_tomcat_server.html So Anyone know how to generate new CA and import to te Tomcat? 

Hello, I will start a complex project in order to migrate our existing back up platform to BAAS service using metallic. this is the initial plan that i will follow with the tech team internally. your feedback, comments are much appreciated :  Step Activities Detailed Activities Step 1 Assess Backup Requirements Identify data and applications for backup, Determine retention requirements, Analyze current backup infrastructure Step 2 Choose the Right Subscription Plan Select appropriate subscription plan in Metallic Step 3 Set Up Metallic Tenant Sign up for Metallic account, Create new tenant, Configure tenant settings Step 4 Install and Configure Metallic Agents Install agents on servers/workstations, Configure backup settings Step 5 Test Backup and Recovery Perform test backups, Test data recovery Step 6 Plan for Data Migration Determine data transfer mechanism, Plan migration timeline Step 7 Start Data Migration Initiate migration process to trans

Need to Rename Client Hostname in Commserve console in bulk, around 1500 clients

We have a customer with a number of Oracle RAC instances. The backups are configured to a plan to run at 20:00 every night with Archive logs to run hourly.What we’ve noticed is that when the DB schedule starts, the Archive logs do at the same time. One of the two jobs on the same DB (DB backup/Archive log) will go into a waiting state. When one job finishes, the ‘waiting’ job won’t initiate. You need to suspend and resume it. It seems that something in that process (RMAN?) doesn’t seem to automatically initialise.There are a few things I’ve configured which have helped, but not totally solved the issue.I’ve enabled the option to ‘queue jobs if other conflicting jobs are active’ in the client’s Job Configuration tab.Is there anything else I can set to allow the jobs to not get stuck in this state and if they do, to auto restart?Thanks,Mauro

Hi colleaguesFor a server placed on VMware, I use snapshots with "File system and application consistent" enabled for backup. On this same server is installed MS SQL Server, and also iDataAgen Commvault (iDataAgent) for SQL backup.During VMware snapshot backup for this server, SQL Server reports to me that at the indicated moment of snapshot execution, 5 seconds later, an additional (in addition to the scheduler for MSSQL for iDataAgent) full database backup is run, which are is not included in scheduler for iDataAgent.I checked it and this full SQL backup coincides with the snapshot backup called from a separate scheduler with the options set as above. From the SQL side, it can be seen that the Commvault-syndicated backup for the SQL backup is called on the ‘Commvaut Galaxy Backup” user, and the full backup one connected to the snapshot, is executed on the “NT AUTHORITY/SYSTEM” user.Does anyone know why this is happening, and how to disable the execution of the additional full backup

Hello team,a general question: do we have support for mainframes rehosted on Microfocus emulators with AWS Managed Mainframe Instances (M2) with DB2 LUW (on EC2 IaaS) as the database?

Hi Commvault Community, Hope everyone is doing well. I had some questions regarding Commvault support for some Virtualization features, the documentation wasn’t helpful for me, unfortunately. Does Commvault support “Continuous Data Protection” mode on virtualization platforms ? If so, which vendors it supports. Does Commvault support instant recovery and power on restore (The VM is power on through backup jobs history and in the background, the VM is being restored).Please to share with me links to the documentation if there is any, your guidance is much appreciated. Regards.

Need to remove Client license for multiple systems for Window File System--- We are tried below link, which provided by Commvault, but here releasing license only 1 client.https://documentation.commvault.com/2022e/expert/4864_releasing_license_deconfiguring_on_client_using_command_line_interface_01.html 

HiMy backups seem to get to 70% then stop and sit in a pending state with the following message being displayed in the job controller.“i have confirmed that the media agent and the CommServe can communicate (have run CVPing and CVIPInfo both return success).have also tried searching on the Error Code 62:468 and get no results for that, at a bit of a loss as to what is going on?

Hi Team,I’m currently want to deploy a backup for Azure stack HCI vm backup. As per the documentation online, I can only see at the essential section where it need to configure using command center. When I looked at the expert section, there is no Azure stack HCI configuration. The way it deployed seems that the same as per normal HyperV backup, where I need to install VSA at all HCI node.My question is:Do the configuration only supported from command center and not from commcell console?  The HCI node is based on HyperV core setup, without a GUI, how can I install VSA inside the HCI node? Using command line from power shell? How to run setup.exe (the installer) from the power shell?Thanks and best regards,Fauzi

Hello,We are missing something. Running a simple full backup from RMAN command line, it kick a "(command line)" sublient job in the job controller. Ok so far…But the job once it completes, I cannot see it from the commcell console job history. What else should be customized to have it correctly registered in the commserve DB?Regards,Pedro

We are trying to use CommVault to backup an Oracle 19c Database straight to our hyperscale servers ( was backing to as separate SAN disk and then to hyperscale hope to reduce the extra step) backup is working, but a full backup gets all the white space on the data drive instead of only the used space and takes about 13 hrs to complete.   Currently we are thinking that the SBT switch in the RMAN is what is doing this to us.   Anyone else doing this?   The length of time to backup has the DBA’s worried.

Hi Community,With reference to the following post where there is no longer an option to select:https://community.commvault.com/topic/show?tid=5967&fid=49Is there a way to confirm which option is being selected for an Aux Copy Operation?  I would like to confirm because I would assume that when copying between 2 cloud libraries, Disk Read Optimized copy would be more efficient and cheaper in cost being that each block does not need to be read to generate the signature - or at least that's the way I read doco.  Would there be an entry in logs to determine this?Thanks in advance for the advice/assistance. 

If I change/modify current retention rules, what happen to the retention for the old jobs? is it stays the same or will be replaced by the new expiration dates?