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8061 Topics
C
Commvault Engineer
asked in Developer Tools, Integration and Automation
VM Power On/Off status Automation

Hi Community, This is for the workflow guys. I’m trying to implement something to automate a VM power on/off, the VM is VMware based (ESXi) and is an MA.I want my scenario to be something like this, when the VM is powered OFF :Check readiness of the VM. If the VM is powered off, then power it on. Execute my aux copy When job finished successfully, power off the VM.Some needed workflows required some inputs, that I struggle where I can find them, like the ones below :Any help or recommendation on how to implement this would be appreciated. Regards

7
C
2 years ago
C
Byte
commvault11Byte
asked in Self-Hosted Q&A
Enabling Ransomware Protection for a HyperScale MediaAgent

I would like to enable Ransomeware protection for all Hyperscale 1.5 Reference Architecture MediaAgent,Enabling Ransomware Protection for a HyperScale MediaAgent (commvault.com)but i received this message. OS version Red Hat Enterprise Linux Server release 7.9 (Maipo)2022-05-03 18:19:42,221 - __main__ - INFO - get_product_name2022-05-03 18:19:42,222 - __main__ - INFO - product name commvault2022-05-03 18:19:42,222 - __main__ - INFO - start setup_selinux_env2022-05-03 18:19:42,224 - __main__ - INFO - imported gluster.cliLoaded plugins: langpacks, product-id, subscription-managerThis system is not registered with an entitlement server. You can use subscription-manager to register.2022-05-03 18:19:42,487 - __main__ - INFO - please install selinux-policy-devel manually and rerun2022-05-03 18:19:42,487 - __main__ - INFO - libselinux-python is already installed… I have install Hyperscale 1.5.1 Reference Architecture;My version is 11.24 Hotfix29;Programing Language Python is 2.7.I respect all

2
Emils
Vaulter
2 years ago
A
Byte
ak2Byte
asked in Self-Hosted Q&A
Create Docker Container Image for PostgreSQL Container Backup

Hi Community,I want to create a Docker Container image for backing up a PostgreSQL DB in a Container (PostgreSQL: Containerized).I wanted to follow these instructions:https://documentation.commvault.com/v11/essential/133162_creating_docker_container_image_for_commvault.htmlUnfortunately, the option "Create a docker image" is not offered to me. I wanted to create the custom image on a CentOS 8.1 Linux Machine.I have downloaded the Full Media Package "11.24_Unix_AllPlatforms_11172021.zip" for the installation.Thanks and best regards,Andreas

2
A
Byte
2 years ago
C
CarlosPerez
asked in HyperScale X Q&A
Monitoring Hyperscale by SNMP

Hi EveryoneOne of my customers is looking for a way to monitor the hardware of an Hyperscale X by SNMP. I looked for the documentation in manufacturer's web and also in the community without success. Could someone help me to find the documentation, or tell me how and what can be monitored by SNMP?Thank you in advance

3
Mike Struening
Vaulter
2 years ago
V
vcheca
asked in Self-Hosted Q&A
Linux commserve installation.

Any advice to install a commserve on a linux host? We checked this article https://documentation.commvault.com/11.26/expert/132365_commserve_server_system_requirements_linux.html  and installed all packets and SW.We have tested to install on linux 8.4, 8.3 and 7.7 and the option to create a new commcell or install commserve never appears. We have also tested with version 11.25 and 11.26.  

7
Mike Struening
Vaulter
2 years ago
L
Byte
LucyByte
asked in Storage and Deduplication
Aux copy behaviour - scalable resource allocation

Hello all, I have a question about my aux copy behaviour.We use S3 type storage on site for our backups and aux these to an private cloud provider. I’ve noticed that in the aux copies certain clients jobs will consistently be skipped. Initially I thought the issue was bandwidth as the aux copy never completed. We have improved the bandwidth and throughput is much better now, however the aux copies are still not completing. If I go to the secondary copy and show jobs (unticking time range and excluding “available”) I will have a number of jobs going back weeks, with none of the jobs from that client showing partially available (implying it is part way through copying). Interestingly, today I have started the aux copy with “Use scalable resource allocation” UNTICKED, and those old jobs have immediately been picked up and started copying.Anyone have any ideas why this would be? I’m curious what impact this will have on my environment. I just don’t get why most jobs were copying and it was

11
Mike Struening
Vaulter
2 years ago
Melissa Adams
Commvault Certified Expert
Melissa AdamsCommvault Certified Expert
asked in Storage and Deduplication
Egress Charges on AWS Aux copy

Hey all - can someone explain this statement in the Cloud Architecture Guide for AWS (page 29)?Do not utilize an on-premises MediaAgent to perform Auxiliary copy as Cloud egress costs (S3 Pricing >) will be incurred.We have customers doing this very thing and one is having an issue with high egress charges.  We are not sure that the charges are from Commvault but want to make sure.  The customer turned off data verification but that did not make a difference.  They are writing Oracle logs directly to the cloud library (instead of primary onsite) and are very tight on hard drive space and have a lot of index restores happening but I don’t see either of those things causing large Egress.  The index restores would come from the primary onsite copy.Can someone point me in the right direction on if there are other things with this aux copy that could cause egress?Thanks!Melissa

5
Mike Struening
Vaulter
2 years ago
D
Byte
DarioVByte
asked in Self-Hosted Q&A
Restore oracle out of place fail

Hi, When i perform a restore of instance oracle on another vm , i have this error : Error Code: [18:106]Description: RMAN Script execution failed with error [ORA-19698: D:\DATA\WATTSDAT\REDOLOG\REDO01.LOG is from different database: id=3217969858, db_name=WATTSDAT]. Please check the Logs for more details.Source: 33-wt172-de-all, Process: ClOraAgent Can help me ThksDario 

3
G
Vaulter
2 years ago
S
Byte
SkarraByte
asked in Storage and Deduplication
Oracle channels and effects on deduplication efficiency

Is there any downside to using multiple channels (data streams) for Oracle RMAN backups when client-side deduplication is configured?  i.e. is deduplication negatively impacted vs using a single channel.Thank you.

2
S
Byte
2 years ago
Aspiroff93
Bit
Aspiroff93Bit
asked in Self-Hosted Q&A
Is it possible to restore an AD account after it has been deleted.

Hello All, Is it possible to restore an AD account in CommVault even after the AD account was deleted (the account was deleted a few years back)? Thanks! 

3
christopherlecky
Byte
2 years ago
A
Bit
AaravRBit
asked in Virtualization and Containers
VMware VSA backups

Hi Experts, Are there any white papers I can read to learn more about how VSA vmware intellisnap and streaming backups work? I'm searching for a workflow and the process used to backup the vms. Thank you so much in advance.

5
christopherlecky
Byte
2 years ago
W
Bit
wayne eBit
asked in Self-Hosted Q&A
New Commvault Groundskeeper, some questions

I’ve inherited commvault from our previous admin. They’ve done a pretty decent job about documenting some items but it hasn’t been updated in years.  We’ve been playing cat and mouse with backups and dealing with upper management not wanting to purchase more storage, and they want an easy answer on what is eating up all of our storage, what's being backed up, what's not, and why we would need a 500k storage upgrade. And obviously licensing is an issue as well. I want to also preface this with our company has finally drawn up a retention policy so were not keeping junk that's over 10 years old anymore. We handle sensitive information as a government contractor, so all of our storage is on prem. No cloud instances. I have 3 storage pools and a disaster recovery site in another state. To give a basic overview of what I’m working with. This is my dashboard. My gripes aside it’s now my responsibility to make sense of everything in commvault to put into a powerpoint presentation a 10 year ol

4
christopherlecky
Byte
2 years ago
A
Byte
AnujByte
asked in Self-Hosted Q&A
Can I setup LDAP AD for RBAC under to commserve which is under workgroup?

I was trying to setup LDAP commcell->security. I do have port open but getting an error while setup.so I was concerned if it is possible to setup LDAP/AD under to commserve which is laid under a workgroup?

1
Jos Meijer
Commvault Certified Expert
2 years ago
Bart
Byte
BartByte
asked in Self-Hosted Q&A
Can Mongodb be single instance?

Hi, When checking the documentation, and the cmmandcenter, for installing Mongodb backups we only see the possibilty for adding mongodb clusters.but on our end, we only have a single instance mongodb installations. Does that mean we cannot backup the mongodb with commvault?  https://documentation.commvault.com/11.24/expert/99404_configuring_mongodb_client.html

5
Mike Struening
Vaulter
2 years ago
S
Bit
sakuragiBit
asked in Self-Hosted Q&A
Cluster Instance Remote nodes update failed, Error during...

Hi,  Does anyone has seen/been able to solve the following error. Reason: <There was error during initialization of information from input XML / local registry.> I have a cluster instance with 2 nodes. The nodes are online and i can make a back-up of the file system. But the Cluster Instance can't update/connect to nodes somehow. (add nodes to cluster in CommVault). This is the error i am getting so far. I deleted the nodes in the cluster instance and force sync, then added and force sync, still the same error remains as it is.   

5
Mike Struening
Vaulter
2 years ago
A
Bit
AaravRBit
asked in Self-Hosted Q&A
SQL backup query

I'm new to data backups. I apologise if my questions are too simple. Would the process of creating a Microsoft SQL backup include copying data records from a SQL Server database, or would it copy the entire image of the data volume (logical partition)? How does commvault locate the partition containing the database? Should I take a volume level backup in addition to a SQL data backup in case it isn't done as part of the process?

4
A
Bit
2 years ago
A
Byte
AlexzyByte
asked in Self-Hosted Q&A
WHY IS IT THAT I CANNOT FIND MY END OF THE YEAR BACKUP

After end of the year schedule ran we lost all currently backup data for that day DAY and this incident happen to SQL DBsjobs that was selected to run AUXILLARY COPY too was clear and from the history did not show any job ran that day why.am suppose to see history of backup job for sql backup for 2021 /12/30 to 31 jobs that ran but to my suprise all job history was wipe out.

9
Mike Struening
Vaulter
2 years ago
A
Byte
AlexzyByte
asked in Self-Hosted Q&A
SERIOUS CHALLANGE WITH LICENCE AFTER UGRADE COMMVAULT TO 11.25.19

DEAR TEAM PLS QUICKLY ASSIST AS AM UNABLE TO TAKE FILE SYSTEM BACK IT COMPANY OF NO LICENSE AND SECOUNDLY I CANT RAISE SUPPORT WE ARE LOCK OUT PLS HELP  SEE BELOW:  

7
Mike Struening
Vaulter
2 years ago
A
Byte
AlexzyByte
asked in Self-Hosted Q&A
UNABLE TO TO TAKE ORACLE BACKUP

Hello Team, pls am face with this issue now once i try to take oracle backup the HOME went offline, once i suspend and kill the job the home come back up again, i try taking archive log it backup successfully. pls help what could be the issue.  

3
Mike Struening
Vaulter
2 years ago
T
Byte
tmyooByte
asked in Storage and Deduplication
PTL mount/unmount error during Oracle DB recovery

HelloAt the request of the client company, I proceeded with the recovery of Oracle DB backed up in PTL Media as follows.1. Backed up original DB to PTL Media. (SAN)2. The DB backed up with PTL was restored to the recovery server. (Network, using Backup Server MA)Different drives were used for backup and recovery.No issues occurred during the backup.The following message is output with a Failed unmount error during the recovery process:The path is being accessed by another application.Advice : please make sure that no other device explorer application like SAN explorer are running on the machine.PTL devices are used by Commvault only.I would appreciate it if you could advise me on what to check to resolve the issue.

1
Mike Struening
Vaulter
2 years ago
K
Bit
Kegan LevettBit
asked in Storage and Deduplication
Drive stuck at the "Media is being Unmounted" status

Hello,I have a tape that appears to be stuck in one of the library drives. The tape itself  reports that it is stuck in the drive. I have tried the Clean / Reload / Unload Drive options to do effect. I also restarted the Quantum tape library to see if that helps, again no luck.     Cheers  

6
K
Bit
2 years ago
Ananth
Vaulter
AnanthVaulter
asked in Self-Hosted Q&A
Separating Media agent with DDB and disk library from existing Commserve

Hello All,I have one physical Commserve which acts as media agent. The JBOD is mounted to commserve as direct attached storage which acts as disk library.Now I want to separate the media agent, disk library by moving the commserve module to new VM.How to separate the media agent, disk library, ddb?Will I be able to uninstall the commserve module from exisiting commserve and install the commserve module on new VM. Post cs installation I am planning to use CSrecoveryassistant to restore the DR dump on new VM to being back the environment online.With the above steps done, my old commserve continue to be only media agent and new vm acts as commserve.Will this work?RegardsAnanth

2
Ananth
Vaulter
2 years ago
C
Vaulter
ChristineMVaulter
asked in Virtualization and Containers
What is the best method to restore files from a guest VM protected by VMware backups?

Looking to restore guest files from a VM, any suggestions on what options to select?

20
christopherlecky
Byte
2 years ago
X
Byte
xiwenByte
asked in Self-Hosted Q&A
Worldwide report

we have 7 CellServers and create CellServer group on centralize reporting server, currently I only report for the reporting servers, not for all CellServers. Could Commvault generate global report for below?1,Backup Summary2, ComCell configuration

3
Mike Struening
Vaulter
2 years ago
Juergen
Byte
JuergenByte
asked in Self-Hosted Q&A
1-touch recovery ISO images

Hello,Why CommVault have not for each release all 1-Touch iso images, to download?in one release we have 1-Touch Physical ISO and 1-Touch Virtual ISO and the next I found only 1-Touch WinPE .is there any recommendation which ISO is to use? do I ever use the correct release, then I need configure driver on 1-Touch WinPE10, next time I have a different release I can use 1-Touch Physical ISO, I am a little confused about this strategy. regards Juergen

4
Mike Struening
Vaulter
2 years ago

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