Commvault Cloud Topics

I have received below alert and I am not sure how to check index backup status:  Alert Rule Name : Index backup status ,ClientName : z_migrate2 ,Agent : Virtual Server ,BackupsetName : Compute_VM_CS ,SubclientName : Not Applicable ,DbName : 62D6067B-93FB-4760-B99F-AA5A492681AC ,IndexServer : gl2-hyperscale03.danfoss.local ,lastbackuptime : NULL ,Condition Cleared: : Not Applicable Can someone help me navigate to index backup status please.

Hello.We need to change the mail recipient of the master to a mailbox.As far as I can see, this can only be done by editing each alert one by one and changing at Users and Users Groups Selection and changing To: from master to mailbox.Is it not possible to make this change to all alerts at once?Thank you very much.Regards

Hi, I conifged Azure client with SQL Server agents but I cannot discover any DB in subclient. Client status ready and I didnot collect logs. What can I do? 

We are a law firm that is backing up our Sharepoint file storage sites. We are wondering if there is a way for us tobe able to search the backups for a file or folder once they are backed up.

I am currently facing a problem. We have removed the full backup from our FileServer backup before a migration attempt that went wrong in 2021 with an extension of the retention period. This backup is currently on our backup storage. This backup storage is to be replaced this year and I would like to copy these full backups to our object storage. Using another Selective Copy, I cannot select these jobs from the Primary Policy for a copy.  We are currently still using Commvault 11.20.30.Is there any other way to do this ? 

HiWe have CV11.28.24 on CS server currenlty running one physical server, we want to shift this CS server to new server hardware because currenlty CS server hardware running other application and we want to seperate CS server from this applicaiotn.For new CS server want to have new IP and new name becaue current CS name and IP we want to keep as ii is for applicaiont. Current CS servcer and the new CS server will be member of AD domain.Now what are the steps to move current CS server to new server hardware with new IP and new name Thanks    

I have a customer that is looking for clarity on a port requirement question(s) Scenario:2 sites primary and secondary site A Primary site B DR Data backups from site A to B (Aux\Dash copy synchronous)  Commserve LiveSync  enabled Requirement if site A goes down that site B will need to recover all the VSA VM backups from site B copies of site A bkups. The question is what ports need to be opened to accomplish this since there will be a firewall between the two sites. Will all traffic need to be bidirectional or can some of the port connections be established solely with one way connection? I did point them to the commvault documentation:

Good morning dear friends 👋🏼😁,please your valuable help, is that I am doing a SQL Server restore, and I get error for insufficient space (attached images).I see that I have enough free space on the R volume, but I get the error, is it necessary to have twice the space?The backup I am trying to restore is 18 TB.  

We’d like backup AVS VMware servers, will save backup image on Azure storage account. We shouldn’t enable all networks on SA, but AVS segment are not in any VNET/subnet. Could anyone guide me the best practice for azure storage account configuration for AVS?  https://documentation.commvault.com/11.24/essential/128997_azure_vmware_solution.htmlFor best results, deploy your libraries in an Azure storage account.

Dear Friends, we are running a SQL Server restore out-site, we are observing that the process creates a dump file in the commvault installation path, this generated us problems because it filled the C drive.According to the above I have two doubts:1. why is this dump file created?2. how can I move this file (dump file) to another path with more space?Thank you very much for your help.

Hi there,Having an issue with a client where their tape media is not being seen by Commvault. In the process of renewing support, but it’s rather urgent so wanted any troubleshooting tips in the meantime. They’ve reset the library, done various scans, recreated the client with a different name, and tinkered on the library itself (HP autoloader w/ LTO-7) to confirm the tapes are seen by that.Tapes show up on the autoloader fine, but aren’t being seen by CV, still missing “Media in Library”.What could be the issue? Any tips are appreciated :)  

Is there any uninstaller or cleanup tool available for commvault windows clients.Many times, it is impossible to clean the traces which creates a lot of problems.

HI Team, I have a question. If someone changes the time on commserve, will it impact my retention? i know we usse the concept of cycle that can be really good option against it. but still, just want to confirm that we don’t have cycle concept then will it impact our retention ?

We have a primary commserve and vcenter. We have multiple sites each with a physical media agent, esxi servers and netapp as storage. The media agents talk back to the primary vcenter to back up the local vm’s at each site. For some reason jobs started failing at one site, it was working before but now I am seeing the following error: Error Code: [91:465]Description: Unable to connect to vCenter server [VCENTER] as user [CVSERVICEACCOUNT] from access node [REMOTEMEDIAAGENT]. [Unable to connect to the remote server]Source: REMOTEMEDIAAGENT, Process: vsdiscoveryNow from this remote media agent, I am literally able to log into the vcenter using the service account. So this does not make any sense why every job is failing with the above error message. Does anyone know what I can check or do to help resolve this?  

HiDo we have an object lock feature in commvault other than WORM.We are planning to send auxiliary copies to Cloud(AWS). We are under the assumption that by enabling object lock feature on S3 bucket. The Data Aging will be interrupted or the data cannot be expired properly.Is this assumption correct? If yes, what is the other way to make the data immutable. 

Dear friends, I have another question, why when the block level is activated, the backups are executed by a single stream, and this is already a problem because it degrades the speed of the backups

We have a customer that is asking about backing up NetIQ eDirectory, and if it is supported by Commvault. It seems as though it is, leveraging the OES File System Agent: https://documentation.commvault.com/2022e/expert/19892_backup_oes_file_system_idataagent.html Can you confirm this is the case? Also, the customer is asking if there is any documentation that explicitly describes support for NetIQ eDirectory, and on how to specifically configure backups and restores for it. We cannot seem to find any documentation on this. Would you be able to provide any info? Thanks!

Dear Sirs, please help me: In SQL databases more exactly in Properties-Advanced Options- Block Level Backup Options-Optimize for Table Level Restore.Does this option work for backups that are on tape or does it only apply to disk? What is the impact of activating this option?Thank For Your Help.(attached image) 

Noob alert! Hi everyone, I hope you`re all doing well 🙂!We upgraded from 11.25 to 11.28 and since the Upgrade, the Command Center(Web-Admin) is showing inaccurate information. Here You have some examples: We have more than 80 Laptops using Commvault.  Here it showing “0”.This Error Message comes when we go to “Dashboard”.If we open any of the “Server groups”, they all show “Server group \ Infrastructure” and all Laptops. In CommCell everything looks in order. 

Evening folksI am in the process of enabling data verification across our storage policies - some of our servers are EC2 instances with Commvault configured to backup directly to S3.I assume if I were to enable data verification in the above scenario I would incur further charges as Commvault would be reading data from the S3 bucket?Also, I just want to check my workings out is correct, or there about. If we are charged for using data verification in the above scenario - if, for example, the data verification job needed to verify 150GB worth of data my math would be 150GB (size of data) / 32MB (Block size that CV stores data in) / 1000 (S3 charges per 1000 requests) * price per 1000 READ requests? Many thanks

I can’t seem to figure out how to do this. Maybe it isn’t possible. Do I have to create a custom report in order to add it to the dashboard?

How to identify whether server is physical on which CommVault is installed. For example I need to install commvault agent on server and need to identify that server is physical or virtual from commvault license or anything.As how many physical servers are present in my infra  on which commvault agents are installed.Hoping for some direction from the community. 

Dear all,+where can I check the aged data in a library? I mean the data that will be pruned on the next round. Thank you

Under this documentation https://documentation.commvault.com/11.24/expert/4787_external_urls_for_commvault_features.htmlAll URLs in this table support HTTPS and can be accessed on port 443. But does not mention if any need bidirectional access.

Can we spin up Commvault components on bare metal instances in hyperscalers.Any documentation link or references would helpLeena