Commvault Cloud Topics

Hello all, Our DBAs are testing a disaster scenario where only Commvault would be available for restore and my question to you is if there is a query i can make to Commvault to give me the last control file backup piece available of a db.I know you can check this on the job details, but is there a way i can see this from a command line?Thank you Kind regards,João Amaral

Customer would like to know if there is a configuration in ServiceNow or in CV that when a large-scale event occurs that causes backup failure across the board (network outage, etc.) that will prevent 100’s of tickets being created in Service Now due to this one occurence?Obviously 100’s of jobs would be affected, but would it be smart enough to limit to one ticket?

Hi, we’re going through our VM backups in regards to the VMs that fail to quiesce during snapshot operation. We can see a pattern where many of these VMs are running some Apache or IIS webserver.I’m wondering if that might be due the webserver are running some kind of database that might be causing the issues? Maybe like SQL express or MySQL.For regular and full blown SQL servers we disable the “SQL Server VSS writer” to stop the snapshot interfering with the SQL log backup chain and that normally solves the quiescing issue.Anyone that has some insight to this perhaps? I would like to avoid using agent backup if possible.

This may be a case of the Mondays, but I cannot find the “Growth and Trends” report in my Commvault web console.I am logged in as a CV admin. We are running 11.25.  The documentation here (https://documentation.commvault.com/11.25/essential/38609_viewing_growth_and_trends_report_on_web_console.html) says, from the Reports screen, click on “Growth and Trends”. I do not have that.Private metrics reporting is enabled - I have many other reports, but of course not this one.When I search on “growth”, I only get Media Management → Tape Media Growth and Trends.Thanks.

Kindly suggest how to run Aux copy on 2 tape media simultaneously. we observed previously aux copy were written on 2 tape simultaneously but now we facing delay in Aux copy operation data is copying on the single tape media

we are trying to backup the azure VMs using MA placed in azure with VSA installed on them. Backup is taken to azure blob storage vis service endpoint. Problem is, when we try to browse the content on subclient of azure pseudo client, sometime we get error and some it shows the content (VM list). credentials are fine, all permissions are in place. cloud test tool also shows clean result.  Any recommendation on what logs we can check when it fail to browse subclient content on azure pseudo client? also any other suggestions will be really helpful. 

Hi Team,I am not able to access curl -X 'GET' \ 'https://<webserver>/webconsole/api/v4/Servers?showOnlyInfrastructureMachines=1' \ -H 'accept: application/json'Getting “Access Denied” while using it.When try to access the same using browser , it asks to login and then it works. However, when we pass username and password in curl. I get “401- Unauthorized”.Can you help with the correct syntax using curl?

Good day community,I have a customer that is considering migrating file servers from Commvault to Metallic. However, those server have archived files. Is there a way to migrate without doing a massive recall / restubbing?Many thanks in advance.

Hello, If  our system team have changed a VM or its DNS (host) name which is already in  backup is that VM’s corresponding client name, display name and hostname will automatically get changed in our Commvault GUI  not? Thanks

How and where to identify the traditional DDB version on the management agent login the log "SIDBEngine.log on the media agent we find this 6292 126c 12/16 13:00:19 ### 1-0-1-0 LoadConfig 313 Use MemDB [false] But you can't see the version number? And do you have a version number? does it exist?

We have metallic cloud capacity licence for 170Tb. Our backups stopped working  Following update to 11.28. It turns out following the update our usage was recalculated and we are now told we have used 300Tbs - 176% over our licence. Support say the update fixed a bug in the way the space was calculated.  How can this be the case. We are left in a position that our backups currently aren't running.  We need to purchase substantislly more capacity which we haven't budgeted for. The process for acquiring the new licence seems to take days which leaves us with no way to back up our data currently 

hello all,Unfortunately it is not possible to restore a HANA DB via Commvault to a specific point in time as long as this point in time is younger than the last log backup. Everything older works. It looks like CV deletes / overwrites the newest logs.CV Version: 11.28.36 "restore catalog from time" is activated. Without activating this no restore at all was possible Best regards Frank

Hi experts, A customer wants to back up the existing object storage(Hitachi HCP - S3 compat) but I’m not sure if HCP can be configured as a backup source. In this BOL, seems Amazon S3, Azure Blob are supported as a data protection source.https://documentation.commvault.com/11.26/essential/118899_backing_up_amazon_s3_content_groups.htmlBut no guidance for the others including HCP.Recently our engineer failed to configure the HCP as a backup source. (it worked well as a backup target)I want to get the confirmation if this is supported or not. Thanks. 

As the adage goes, every company is now a cloud company. Those of us with on-premises datacenters run what you can consider a private cloud, where you provide infrastructure, applications, and other services to your lines of business. In addition, to on-premises cloud, you may have workloads and/or data stored in the public cloud, often is several different clouds, creating hybrid or multi-cloud environments.Organizations face a balancing act of trying to achieve greater agility for their business, continuing to innovate, and remaining efficient in this hybrid & multi-cloud world we now live in. Ever growing data sets and increased constraints on IT resources are driving the need for more cost optimization. Coupled with the need for even greater security, many organizations are tirelessly working to address the growing threat of ransomware. Protecting all their resources across their cloud environments is paramount.We are announcing our Tech Preview for Commvault Platform Release 2

HiI’d like to ‘guarantee’ a Full copy of the V2 Index Database at a time just after the end of month full backups have run/completedThe purpose being to send the End of Month Full backups to a specific ‘box’ of tapes, that are sent to Iron Mountain, but within that Box is a standalone Index Database backupMainly to achieve a standalone ‘DR’ set of tapes, with no requirement to have any ‘copies’ of the Index Database on disk or any requirement to reconstruct  the index ‘from tape’Can I manually ‘force’ this to then get a ‘complete’ Index Database, which is then sent to Tape 

i try to insert [Impersonate User] I checked user name, password, server roles. but The same error is repeated What sholud i do next step? 

Hi, quick on the ISO 2.3 for reference architecture deployment dvd_10072022_113351.iso ?I don't know if I’m in the right place for the question but !This ISO is based on which FR ? FR.24 !?My customer is currently at 11.24.60, should I upgrade the environment to 2022E prior to start deploying the HSX Cluster ?I’ve seen a lot of new features for monitoring and securing nodes !Thank you,     

Hi Community,When looking to utilize Cloud Power Management on Media Agents (in this case AWS), is there any considerations when looking to deploy 2 x node partitioned DDB Configuration?  I am trying to determine if there would be a situation where Power Management would power down one of the MA’s leaving only 1 x partition available causing additional bloat to the DDB and more data getting written to the Cloud Library?  I would assume that they would be treated as a pair and either both MA’s would be on or off but not sure how the logic works? Can’t find any information in Books Online so any help would be appreciated. Thanks!   

we’have facing a issue during vxrail snapshot copy backup but showing below mention error:“enabled when snapshots are present] Source”How to fix this error , pls suggest

We have a media agent that had it’s mount path on a qnap that needed to be sent out for repairs. In the meantime, we were lent another device with 2 shared drives. Now, the qnap is back but everything was wipped out, so a new share was created and added as a new library on the MA. A new DDB was created for this new library and were trying to do an aux copy from the temporary library to eventually delete the temp one. Any take on that? thank you

Hi,We have a grid where the index drives have utilization. The grid has 10+ storage policies with servers running OS backup.I would like to try and define a process where we move 1 or more storage policy to another grid to stop the index cache growth.Is there an overview somewhere (maybe report) that give give info about the actual index cache footprint for each storage policy?Because then I hope we would be able to look at the different index cache sizes of the storage policies and then based on that decide which storage policy we need to move to another grid.Thanks.

An year back, when we started to roll out Windows File servers (large numbers of file & folders) with native deduplication enabled, a lot of study was done to analyze the most compatible scan & we started using the “optimized scan” as the best method However, since we upgraded the Clients to SP11.25.xx we started to see the below alert on the successfully completed backups. Going through the log files, the optimized scan is auto changed by Commvault to recursive scan. “Some Scan content is part of NTFS Deduplicated volume<br>Source: xxxxxx, Process: JobManager” Would like to learn the best recommended scan method that supports Windows native deduplication enabled volumes. This is to ensure we have scan phase complete faster, no unmodified files are backed up. 

Currently we have Commvault clustering servers and Cloud library(S3 bucket) in AWS Account A, how to move whole Commvault backup environemnt to AWS Acoount B?

My X server is in A subscription and VSA, MA & Storage account is in B subscription [The X server is backed up with B subscription resources] so would like to know if there are any alternative ways to perform the in-place restoration without creating a new storage account on A subscription and want to my B subscription storage account even for the in-place restoration.

Hi All, I would like to know whether it is useful to enable Commvault WORM when there is a Storage Worm (Hardware) enabled or not?Is Storage hardware worm enough to protect the data?Also, when deleting a job from Commvault, does the Hardware WORM prevent you from doing it? Thanks & Regards