Commvault Cloud Topics

On Sealing the Deduplication Database page there is a note. Can I perform Synthetic Full Backups of associated subclients manually instead of traditional Full Backups? 

Can I move a partition from a SEALED DDB to the same partition path where the active DDB is located? I just sealed the database before move the partition.   

Hello, I heard something about solution called Scaleset which is provided by AZURE. I don’t know how to start process of creation that solution to save some cost from machines.  Is someone have some experience in that type of solution? Regards, Michal 

Hello, if you have backup jobs on tape and want to delete the contents and reuse the tape, can you just right click the tape and delete contents? I do not know if you right click delete contents will cause any issues in CV with the jobs associated to the tape contents.  

Hello!How I can just delete DDB when server with this DDB no longer exists? and these DDB are no longer needed. Why do simple actions in Commvault cause “pain”?

HiOn endpoint backup plan there is option “RPO” under backup frequency is every 4 hrs. this every 4 hrs. is full backup, incremental or differential, and is there any way we can confirm the backup running every 4 hrs. is full, incr. or diff.  Thanks

Hello team OS: Wins2012 R2 datacenterCommvault Client version: V11/SP25.32Windows file system on the client indexing version :  2installed date:   Apr/2018 for some reason, locked file will not get backed up when ‘Track Access Time’ enabled Just wondering if this an expected behavior that locked file will not get backed up when ‘Track Access Time’ enabled or this is something Commvault development team need to look into ?   Tried:unchecking “Track Access Time” and then change the VSS setting for locked files only or as needed.  Once I make the change then re-enable “Track Access Time” , and it reverts to ‘’Use VSS for

Hi All,During the PostgreSQL backup the C: drive is filling up to 100%. The database itself has about 400 GB on D: drive.The disk space used on C: is 34 GB when no backups are running. But 150 GB (whole disk) is used during backups.I need to prevent the C: drive from getting full during the backup.What fills up the C: drive?Is it possible to redirect it to another drive/folder?Any other ideas?Thank you,Lubos

How or is it even possible to enable a 25Gb link on hyperscale Dell r740xd2 reference architecture?  We have the optics and switches to do 25Gb.  But the server doesn’t seem to want to recognize it can do 25Gb.  Tried ethtool -s p1p1 speed 25000 duplex full autoneg offand ethtool -s p1p1 autoneg onUsing  Broadcom Adv. Dual 25Gb Ethernetwith a  P7D7R transceiver.  

Hello team OS: Wins2012 R2 datacenterCommvault Client version: V11/SP25.32Windows file system on the client indexing version :  2installed date:   Apr/2018 I just came across an issue where the ‘Use VSS’ option is grayed out from general tab of subclient properties and that causes backup failed on the locked files.I think uninstall/reinstall file system agent will work, and not sure why VSS option doesn’t active    

Hello, Commvault Community,I was searching for documentation about GlusterFS, but not sure if the lead I found really applies to what I want.   I was wondering if there is a way to globally exclude files that are of type “fuse.glusterfs”?   I found this in the doc, but not sure if it applies to what I’m researching.  Exclude Files From Backup Operations in Hybrid File Store (commvault.com)Situation:GlusterFS replicates data multiple times over the cluster, i.e. one file turns into 5 copies across the nodes in the cluster (assuming there are five nodes).  We have an exclusion list defined in the Global or Client Filters, but this only works if we know where glusterfs types are being stored. We recently discovered an unaccounted glusterfs nodes, and as consequenc

Hello Community, Will there be any impact to exchange online user mailbox backups due to the latest change listed on Microsoft digest? one of my customer is worried if this can impact backups by any chance.More information about change can be found under following link:https://techcommunity.microsoft.com/t5/exchange-team-blog/change-in-naming-convention-of-user-s-name-parameter/ba-p/3284733 

Is it possible to create an automatic updated group of clients which have had successful VM backups. The members would be the VMs not the VMware cluster.

Hello!This is Stefano, I’m using CommVault since years.For business needs I have to migrate some of our clients from our existing CommCell to a new one (I already requested and applied the auth code for both).This use case is partially covered by online documentation, but some of the steps are not really clear to me.My source environment is the following:- CS running on a VMware virtual machine;- Media Agents are physical HPE boxes, and they uses some big HPE MSAs storage;- a few VMware subclients to be migrated. Some others needs to stay in the source env. With regards to VMware subclients, to better manage the migration I already moved the subclients in a dedicated Virtual Client, with the result to have:- subclients that must stay in the source --> VMware vCenter client "A"- subclients that must be migrated --> VMware vCenter client "B" As said, Media Agents are physical boxes and one of t

Hi, A customer is using Debian as their Linux distribution choice. We are planning for Linux MediaAgents, so it’s natural that customer wants it on Debian, however looking at BOLhttps://documentation.commvault.com/11.24/expert/2822_mediaagent_system_requirements.htmlThere is only one version of Debian listed as supported platform for MediaAgent installation. To make it worse it is Debian 9.x which is pretty old already and currently partially, but soon to be completely EOShttps://www.debian.org/releases/stretch/ Is it just a oversight in BOL?Are newer versions on Debian like v10.x and 11.x supported as MediaAgent platforms? If anyone could share some

Hi Team,Is it possible to configure where the offline / decommissioned Database from SQL server will be removed from the Subclient ? 

Hello, TeamI am trying a decoupled install fpr SP20 on a server and i am getting Installation FAILED without much info. Push-Install also does not work.Please, see below the log and advise*******************************************************************  Machine            : DB-29A  Module             : Install.log  Commserver         :   Product Version    : 11.80.200.0  OS Version         : Microsoft Windows NT 6.3.9600.0  Date               : 6/15/2022*******************************************************************5796  4     06/15 11:04:03 ###  ManagedLogger::SetCLRThreadPoolMaxThreads - CLR ThreadPool's max threads is already set by another thread in the process. maxWorkerThreads = [1000], maxIOThreads = [1000], PID = [5796], ProcessName = [Setup].5796  4     06/15 11:04:03 ### ### ### - The setup is running in non-bootstrap mode5796  4     06/15 11:04:03 ### ### ### - #######

Hello Team, Is there a way to get the DDB Engine dependent copy information through REST API? I am specifically looking for information that is available in Java console:Storage Resources > Deduplication Engines > DDB_ENGINE_NAME > Dependent Copy Information.ThanksAbdul  

Hi,we create new client (Exchange DAG) and the discovery works fine. But the discovered member servers are not available. They are greyed out and I cannot select any of them. Our AD User accout is correctly configured. Any ideas?  Thank you.  

This is regarding Exchange Online backup. We are trying to restore mails form mailbox but it seems not able to mount the backup file. We do not have any error regarding backups (archive).We are not sure to understand “Check if playback succeded.” does it mean mouting the backup file and read it (scan)? we are supposed to have a job for restore but it seems, we are not even starting to mount the backup fileWe have job history regarding backups (it did backup) but backup size is 0.Something happen during the selection? Where it’s coming from?

Hi Commvaulters, Hope everyone is doing good.We have a new cloud library, that is being set up by our storage team, we have 2 Media Agents that will be able to use the new Library. We want to set up some High Availability between the 2 MAs accessing the cloud library, after some researches on the Commvault documentation, I came through GridStor (Alternate Data Paths).I wonder If it’s possible to share the same bucket between the two MAs (like an NFS share on Linux), in that way, if one of the MAs fails, the jobs will fail over to the second one ?On the documentation, I’ve seen that you have to configure one of the MA1 to mount the volume, which allows it to access the volume as local disk then share the volume to MA2 in order to access it using UNC paths. In this specific scenario, doesn’t that mean, if my MA1 fails, then also MA2 loses its access to the volume since it's shared by MA1 ? All this is a bit confusing, sinc

When installing Commserve in a Windows Failover Cluster, what actually lives on the cluster disks?  I can’t seem to figure that out from the documentation.

We  use Intellisnap to create AWS EC2 snapshot, and run backup copy to move them to AWS S3.  Backup copy through is only 50GB per hour. I see backup job transport type is EBS-Direct-API. We don’t deploy EBS-Direct-API, should spend time to review it internally. Any chance to change transport type to get best performance?

Hi All, we had the challange that we need to configure the MFA for the enviroment. So We add to every commvault account an mail adresse this had now the impact that all alerts will send automatacilly.  Is there any possibility to disable mail notfication for a list of users or group ?  Change settings for all Allerts is not an option also chaniging the mail adress is not an option. 

Hello good,We are configuring some reports from the Web report, we have detected that two cases occur when naming the report.#1 - The name of the pdf file that is sent by mail is the sum of the "Report custom name" field + the "Name" field#2 - The name of the file that we save in a network path is saved only with the name of the "Report custom name" field.We are wondering if it is possible in case #2 to save the pdf in the network path with the same name as case #1 explained above.Is there any way to be able to do it?Thank you,All the best.