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9055 Topics
K
Byte
kszafByte
asked in Virtualization and Containers
Virtual Lab functionality

I would like to covers about problem with Commvault.The problem concerns the configuration of the Virtual Lab functionality.When attempting to configure a policy, Commvault will not be able to "see" CV_VLAB_GATEWAY or any network configured in the VMware environment. Such a machine is in the client's Vmware environment.I will be very appreciate for help 

9811
Alireza B
Vaulter
D
Byte
drPhilByte
asked in Storage and Deduplication
Drive in which Media is mounted is not ready to use

Hi all,in the Job Controller there is a waiting backup job due to the following error message:"Drive in which Media is mounted is not ready to use. Advice: Please retry your operation later. If the drive has a stuck volume, reset the drive to recover the media."As proposed, I tried to "reset drive", but it didnt help. The tape seems to be stuck in the drive.Do you have any suggestions what to try next to work it out?

22178
Mike Struening
Vaulter
J
Bit
JoeTBit
asked in Storage and Deduplication
Can DDB Backups be encrypted?

Hello, I am enabling encryption for my backup data per new requirement by enabling it through the storage policy copy encryption setting.  After subsequent backup jobs have completed I have verified encryption to the backup data is set from the storage policy copy report.  I do not see an indication that the DDB backups are encrypted.    Do they need to be encrypted?  This is a requirement by our auditors and they will see this in the report like I did and might ask me why the DDB backups are excluded.Thanks.

2817
Mike Struening
Vaulter
Robert Horowski
Commvault Certified Expert
Robert HorowskiCommvault Certified Expert
asked in Self-Hosted Q&A
Oracle Out-of-place restore from Command Center with Temp tablespace redirect

Hi, Is there a way to redirect Temp Tablespace during Oracle Out-of-place restore using Command Center?This is possible using Java console but I cannot find this in Command Center.

1231
P
Vaulter
E
Bit
EC3Bit
asked in Virtualization and Containers
Storage size estimation for backup

I would need assistance to estimate the storage size for backup, as we have nearly 140 + VM’s new servers which need to be backup daily, weekly Full and monthly tape, In order procure the license from commvault i would need to provide the following details but i’m unable to get all the details as i’ve confused between application size, Total VM size, Backup size, when i download the VM’s from vCenter igot all the clients list including VM’s size but when i calculate the total Storage based storage provision space, the toal size is showing nearly 200TB but when i login to each VM and look up for used space hardly 20TB to 30 TB and few VM’s are growing daily nearly 20 GB so in my case which size i should consider and how do i calculate the total capacity and make solution for this?? Total capacity of data to be protected Total capacity of physical data Total capacity of virtual machines Total VM’s – 220? Total Physical – 12? Disk retention on both sites 

32781
Mike Struening
Vaulter
L
Byte
LucyByte
asked in Virtualization and Containers
Client Computers shows all VMs that ever existed

Hopefully this is an easy one?When I “Show Virtual Machines” on the Client computer tab in user preferences I can see every VM that has ever existed in my environment (VMware). Is there an easier way to clean this up other than going through and right click deleting every client that I am sure will never be needed again? I realise why this would be the case as you may well need to restore a long gone VM but it’s such a mess!Thanks very much

3093
L
Byte
T
Byte
TheseekerByte
asked in Self-Hosted Q&A
True NAS shares (NDMP and CIFS)

I am trying to setup backup for TrueNAS device which hosts both CIFS and NFS share.  Looking at the NAS backups; it appears NDMP is not supported.  I have a Windows proxy that can talk to the NAS device and can be used as a point to protect CIFS share; as I understand for NFS I would need to setup a linux VM.  I noticed TrueNAS also has snapshot support; it is possible to leverage that? 

11992
T
Byte
M
Byte
Muhammad AbdullahByte
asked in Self-Hosted Q&A
Oracle restore out of place failed

Hello im facing an issue restoring an oracle database from RAC to another new server. case : we had a retired oracle RAC with a log retention backup in place.now the customer after 10 Months need  some data from the oracle db, so we implemented a new node to restore the db on it configuration on the source rac was as below  when i try to  perform out of place restore with control file option selected and no catalog option i get this error “ RMAN-06172: no AUTOBACKUP found or specified handle is not a valid copy or piece”i have tried more than 3 different point of times with the same issue.i have configured the pathes in the redirect option i have configured the CF&SPfile option to be from autobackup once and from peice once and i got the same issue.  RMAN below Rman Script:[run {allocate channel ch1 type 'sbt_tape'PARMS="SBT_LIBRARY=/opt/commvault/Base64/libobk.a(shr.o), BLKSIZE=1048576 ENV=(CV_mmsApiVsn=2,ThreadCommandLine= -cn pendba1 -cs site_a_commserv.,CV_channelPar=ch1)"TRACE

47217
Mike Struening
Vaulter
Melissa Adams
Commvault Certified Expert
Melissa AdamsCommvault Certified Expert
asked in Self-Hosted Q&A
Search Engine Question

Hey all - I have a content indexing question - if we remove a storage policy from content indexing , what happens to those indexes?  Do they stay?  How do we clean them up?  Example - 2 storage policies and only 1 is indexed.  We removed the check box from that one and added the other storage policy  and ran a index job.  Does the previous indexing stay put?  Is there a way to clean up the indexes from the previous storage policy? 

975
Mike Struening
Vaulter
B
Bit
BrettDBit
asked in Self-Hosted Q&A
Offline installer for 11U26

My network does not have the ability to contact the internet to draw the needed install files using the installer on the download page.  I need to find an offline package with everything in it that I can take into my environment.  Anyone have a link?  Thanks,Brett

8822
K
Vaulter
D
Byte
DaBackupsByte
asked in Storage and Deduplication
Is network topology necessary if firewalls are not in place

We have an offsite facility we send our aux copies to for DR purposes. PB’s of data for CommVault to go through .  We do not have a firewall, and port 8400 can reach the offsite ok.  Some of us in house think using the network topology to create a persistent connection and then open 8 routes will speed up the process over letting Commvault handle the traffic automatically. Does anyone have any insight into which process is better to use for us? or more technical how the network routes work or a recommended setup?

871
Mike Struening
Vaulter
L
Byte
LiorRNByte
asked in Self-Hosted Q&A
live sync Throttling

Hi,Is there a way to Throttling the live sync job? 

241
Mike Struening
Vaulter
B
Bit
Brandon - PQSBit
asked in SaaS (Metallic) Q&A
Metallic Hub Mobile App

Looking to see if there is a mobile app that I can use to access my Metallic Hub for reviewing and managing my Office 365 Backup solution.  Thanks,

693
Mike Struening
Vaulter
R
Byte
Rahul18081Byte
asked in Storage and Deduplication
AWS S3 as Cloud Library security requirement

To connect to S3 bucket as cloud library from Media Agent (on-premises) we can use below options:1.AWS Direct Connect2.VPN Gateway3. InternetMy query is if we are using option 3 internet to connect to S3 bucket how can we protect/secure S3 bucket from outside attackers or any non authorized users accessing the S3 bucket over internet. 

193214
Mike Struening
Vaulter
Ananth
Vaulter
AnanthVaulter
asked in Self-Hosted Q&A
Intellisnap for Oracle

Hello All,I need a clarity on proxy client system requirements - IntelliSnap for oracle.As per the documentation, Its mentioned the FS copy don't need oracle software to be installed in this case what should be the server compute resourcesfor RMAN copy - Its mentioned we need Oracle license as we will installing the oracle software along with our Oracle IDA and Media agent, in this case what should be the server compute resources.Also when we say oracle software to be installed and the server will be used as proxy whether the proxy will auto create the instance on it during the backup copy or do we need to set up the dummy oracle instance same as source client on proxy? how does it work?The IntelliSnap configuration is same for Oracle RAC as well?RegardsAnanth

7014
Ananth
Vaulter
Robert Horowski
Commvault Certified Expert
Robert HorowskiCommvault Certified Expert
asked in Virtualization and Containers
OLVM proxy support

Hi!I’ve been wondering about proxy support for OLVM. If you look at docs there is an information that one should look to RHEVhttps://documentation.commvault.com/11.25/expert/129769_oracle_linux_virtualization_manager.htmlAnd if you go down that path you will find that supported proxies are:RHEL 6.5, RHEL 7.1, 7.2, 7.3, 7.4, 7.5, 8 and Windows 2012R2, 2016 and 2019https://documentation.commvault.com/11.25/expert/3358_system_requirements_for_virtual_server_agent_with_red_hat_enterprise_virtualization.htmlOn the other hand using link 1) you will find that there is also another link for VSA support for oVirt on KVM, And if you go down that path you will find that supported proxies are:RHEL 6.5, RHEL 7 andCentOS 6.5, CentOS 7Windows 2008R2, 2012R2, 2016 and 2019https://documentation.commvault.com/11.25/expert/31916_virtual_server_agent_support_for_ovirt_on_kvm.htmlSo both of this pages offers you somewhat different VSA requirements and it is unclear of which one should you follow. The other

59816
B
Vaulter
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Self-Hosted Q&A
Encrypting network traffic at the CommServe.

Hi Community,Was exploring this setting from security point  , had few doubts.https://documentation.commvault.com/11.24/expert/125170_encrypting_network_traffic_at_commcell_level.htmlDoes Encrypt network traffic at the CommCell level means we are encrypting communication which is happening within Commserve ( i guess communication with CS database ) and this setting doesn't concern about the communication between CS and Media agents or Clients ? if this is not the case , what type traffic actually we are encrypting using this setting and how can i check if my current traffic within CS is not encrypted ? An real example if i dont enable this setting , what could be the possible impact to my CS . What changes will happen to my CS after enabling this settings , any impact to backups and restores , dedupe , aux copies etc ? If i enable this setting and do not perform next steps which are Enforcing and Encrypting Automatic Tunneling to clients and  encrypt backup data , does enabling this se

261016
Mohit Chordia
Byte
G
Byte
G.leeByte
asked in Storage and Deduplication
Chunk and Block Size for Cloud Libraries

Hello all,I am trying to find some specific guidelines for Block and Chunk settings when related to Cloud Storage.  The information I have found is generally related to Disk and Tape Media.I have been reviewing an environment that uses Chunk settings of either ‘Application setting’ for Primary Copy and a mixture of ‘Application copy’ and 4096 for secondary copies.Block size has been set to 1024 and in other cases set to ‘use media type setting’.I am wondering what the best practices for these settings are and if any of these user set settings are overridden?

25023
J
Vaulter
D
Byte
drPhilByte
asked in Getting Started
Changing storage policy for a subclient

Hello,I have a simple question. Is it safe to change storage policy for a subclient? Is there any data loss posibility? Do remain old data in the old storage policy?I am asking because I need to temporarily change disk library to tape library and because data are not synchronized it is not possible to promote secondary copy to primary.  

9206
Mike Struening
Vaulter
S
Bit
SebaPlamBit
posted in Developer Tools, Integration and Automation
Using Ansible playbooks (and/or Powershell scripts) for Media Agent installation and configuration

Hi,We are gradually automating our infrastructure (IaC) and need to automate the installation and configuration of CommVault Media Agents. Any good resources on that subject here or elsewhere? We also want to deploy a Media Agent on a Windows device in Azure order to backup a datalake (ADLS Gen2). So, the Media Agent needs to be configured with an ADLS Gen2 for it’s library. Any automation/scripting tips on that?

11491
Mike Struening
Vaulter
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Self-Hosted Q&A
Information extraction from log files for SIEM/SOC

Hi,I'm looking for documentation around the ability to index logging related security events for SIEM/SOC purposes. Commvault software by default generates tons of log files and for me (and I suppose a lot of other customers) it is hard to get specific information from the Commvault logs for different purposes then troubleshooting. Besides that I'm looking for guidance on this, just to make sure the information can be collected in a consistent way so you are safeguarded that a future update will not break this. I'm especially looking for information how to get all information from the logs that gives me insights in things like:​​​​​Activity via REST API, Command Center, CommCell console, Apps, etc. Activity towards (and through) network gateways. Activity to/from functionality with external components like external REST API's, Key Vaults.  Communication between client computers. Data retrieval e.g. who is retrieving data from the platform via a restore, download functionality in Comman

24476
D
Vaulter
T
Vaulter
Takanori KikumotoVaulter
posted in Developer Tools, Integration and Automation
Automatically export log bundles for job error

This is simple but working trick to maintain Commvault.Backup jobs might fail at night and you'd like to find out the cause of errors, you need to collect log bundles in the first place.But when you realize the errors after a while (say couple of days later), job logs might be rolled over, important information which would contain the error messages gone.To avoid this situation, you can setup various alerts, collect logs immediately after you receive any.This also cumbersome so you can introduce simple workflow which can be called at the same timing of alert, also collect logs automatically.Rough process as follows: Generate an answer file for "Send Log Files". This procedure is utilizing Save as Script, which can be saved most of user operations with parameters, generates .bat file and XML file. The latter is called Answer file which contains the actual operaiton parameters in single file. To export this, you can start "Send Log Files" process from CommCell Console: Then you're getti

3201
D
Byte
neuwiesener
Byte
neuwiesenerByte
asked in Storage and Deduplication
Disk Library IOPS requirement

Hi AllDo the below IOPS numbers in the second table below correspond to the test condition specified here :Excerpt from: https://documentation.commvault.com/11.24/expert/8852_testing_iops_for_disk_library_mount_path_with_iometer.html Access Specification Settings Percent Read 50 Percent Write 50 Percent Random Distribution 50 Percent Sequential Distribution 50 Transfer Request Size 64K The minimum IOPS required for each mount path of the disk library of extra large, large and medium MediaAgents is: Components Extra Large Large Medium Disk Library 1000 IOPS 1000 IOPS 800 IOPS

21813
neuwiesener
Byte
Steve-O
Byte
Steve-OByte
asked in SaaS (Metallic) Q&A
Migrate backups from Commvault to Metallic BAAS?

Is there support for migrating backups from Commvault to Metallic BAAS?We started using Commvault 3 years ago.  Now Metallic BAAS looks like a better fit for us. Our preference (if we switch) would be to not keep the Commvault for just those 3 years of backups.We would like, if possible, to import those backups into Metallic BAAS. I know if we changed to a different brand, this would not be an option, but since both are Commvault based, I figure I would ask.

3568
Onno van den Berg
Commvault Certified Expert
T
Vaulter
Takanori KikumotoVaulter
published in Developer Tools, Integration and Automation
Generate shell files directly in servers via Workflow

This is simple but working trick to maintain Commvault.Via Workflow built-in activity "ExecuteScript", you can call arbitrary shells (both on Windows/Linux) remotely.If you have full access to the remote server and able to place scripts, or if the script can be called via Workflow, no issues.But if you'd like to modify the script remotely for OS-side schedule jobs (Task Scheduler or crontab), it's slightly difficult to control this process remotely, since Commvault can restore the script but not so easy to modify the content itself.If the script contains only text data, you can utilize echo command to put contents remotely, one trick required though since arbitraryTo achieve this,First, prepare any scripts you want to put remotely (this is modified version of .bat file generated via Save as Script):Next, pass the generated script to the following logic, which "escapes" all strings per OS type:String text = <original script>;String osType = <Windows or Linux>;// Generate ech

2291
Mike Struening
Vaulter
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