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TP_EricksonByte

asked in Self-Hosted Q&A

Anthony.HodgesCommvault Certified Expert

asked in Developer Tools, Integration and Automation

Looking for a faster API way to get clients configured with a specific Agent

Currently with the API at the moment if I want to find the registered clients with ‘SQL Server’, I need to iterate through the GET /Clients/ collection one by one for each clientproperties → client → idaList → idaEntity → appName.Is there a more efficient way? The GET /Agents/ command suite is not suitable in this instance because it requires passing the clientId.

3 years ago

Prabhu

asked in Virtualization and Containers

Cloudapps not showing under protect section

Hi.I am new to commvault and i deployed cloud control (all in one) in Azure. After initial settings, when i navigate to protect section, i couldn't find application section at all. In the guided setup page, i could see cloudapps with tick enabled, but when i click it. Its not navigating me to cloudapps section. Is this a bug or am i missing anything here?Cloud control version : 11.22.0

3 years ago

HarrisByte

asked in Self-Hosted Q&A

Index cannot be accessed

HiI try to restore folder from Synthetic full backup which was successfully completed. When you try to brows message shows Red circle with cross “The Index cannot be accessed. Try again later. If the issue persists, contact support” using V11.20.36 recently updated.Any idea/ solution appreciate.

3 years ago

bc1410Byte

posted in Self-Hosted Q&A

“access denied” when attempting to add aws s3 to Storage Cloud library

Yes the thread has been super helpful for me. Cant thank eveyone enough for everyone sharing the commvault knowledge. This question - Im not sure if its a AWS question or commvault. We wanted to add a AWS S3 bucket as our Storage Cloud library. In doing so we kept on getting “access denied” when attempting to add the aws s3. The way we were finally able to add our S3 bucket to our commvault commserve environment as a cloud library was to DISABLE the AWS S3 bucket encryption option. We used the AWS IAM ROLE Policy to add the S3 bucket. Does anyone know why we cant have the encryption on the AWS s3 bucket enabled. I feel like we should have the encytpion enabled but of course it didnt work when adding the S3. Thanks again - BC

3 years ago

Mario Weise

asked in Virtualization and Containers

License consumption VM sockets after ESXi IP change

Hello,customer changed IP adresses of some ESXi hosts. Now the software claims that 14 of 12 socket licneses are used. Looking in the license summary report we can see three hosts with the old and the new IP address. Is there a way to clean this up? Or do we need to wait for a full backup for each and every VM?RegardsMario

3 years ago

Winston WVaulter

posted in Share Best Practices

Configuring HPE StoreOnce Catalyst (Gen 4) within Commvault

While configuring HPE StoreOnce Gen 4 Appliance if "Public Access" is disabled, the end-user will need to create a dedicated Catalyst Client so Backup Application can access the Catalyst StoreSteps Required: Navigate to Actions and select “Catalyst Settings” Once you are in "Catalyst Setting" navigate to permissions and press the “…” and select “Add Client” Provide a name that matches your need (i.e CV_Backup) -> enter this detail as you Username during Catalyst Store Creation Press Add and then you have successfully created a "Client" within HPE StoreOnce Important Note You will also need to navigate back to the Catalyst Store and set the “Access to enabled” Resolution Once the Catalyst Client is created, when creating the Catalyst Library from Commvault input the same Username and Password, at this point the Detection and creation should work

3 years ago

Bryan_BBit

asked in Self-Hosted Q&A

SAP HANA Best Practices

Are the HANA parameters maxendpoints and maxchannels, listed here SAP HANA Best Practices (commvault.com) still needed for other revisions of HANA? SAP note 2600030 says they are only valid for these revisions 1.00.100 - 1.00.122.14 and 2.00.000 - 2.00.002.02.ThanksBryan

3 years ago

Martin.RoendeByte

asked in Self-Hosted Q&A

Monitoring "Ransomware protection" on Hyperscale

HiRansomware protection on Hyperscale:Any improvements on the monitoring part , so False positives are avoided. ?Alerts monitoring detect intrusion test, but all sorts of sosreport , dbusd and smartd events are triggered in the audit.log on the Hyperscale MA’s and makes monitoring setup full of false positives..I have been guided by commvault to avoid the dbusd entries with this REGEX to enter in the monitoring setup:denied.*cvstorage_t(?!.*\bdbus\b.*)|denied.*cvbackup_t(?!.*\bdbus\b.*).But I still struggle to REGEX the sosreport entries out , any suggestions ?.Regards, Martin Rønde Andersen , using https://regex101.com/ as companion.

3 years ago

Chr...Byte

asked in Storage and Deduplication

Drill holes / spares files

Hi,does anyone knows how to test if my storagesystem is supporting drill holes?..Chris

3 years ago

TheseekerByte

asked in Self-Hosted Q&A

MA DDB backup job seem to be not pruning any data

I was looking at the data size by client on a MA via Commvault console; saw somthing wired that file system backups were consuming few TBs of data although the customer’s file sytem was pretty small. Investigated further and it appears that none of the DDB backups are not pruned or removed since the Mediaagent was deployed last year, so all this TB of data on the MA belongs to DDB backups. Could not see any reason why that should be the case; there is only one active DDB for that MA

3 years ago

SofianeBit

asked in Self-Hosted Q&A

is the linux file system 11SP20 compatible with commserve version 11sp9

error: job manager received invalid message [318767411].remote host

3 years ago

PratikVaulter

asked in Self-Hosted Q&A

How to change schedule time/days for Synthetic full schedules from Command Center?

Recently after updating from SP18 to FR21 , noticed that the Synthetic backup schedules (which were set for Weekly once for VM machines) automatically changed from weekly to Monthly once. Because of this we are facing issue in increased number of backups and thus storage full.On Command center we do not see any option to change the schedules. I have gone though the Documents but unable to find any option to update/change the Synthetic full backup schedule. Any help here?Could this be change in schedule only be done from Commcell console (GUI)?

3 years ago

pmoralesBit

posted in Share Best Practices

The help of custom filters

Hello everyone,I am writing this post to talk about one of the options that has given me the most help in day-to-day administration:The job controller filtersWhen every day there are a multitude of recurring jobs from different agents, policies and clients running at all hours, it is good to have the ones we need to review located at all times. To do this, we can create custom filters by distinguishing between agents, libraries, policies, etc. Just by clicking the + button at the right on the Job Controller tab. These are some examples of what can be doneI think this option is better than the search bar as it saves you time when doing the same filters all days in the morning review. With a few clicks, you have at a glance the jobs that are Pending / Queued / Waiting, those that are using the tape library, AuxiliaryCopies and BackupCopies, etc, etc. What do you think about this option? Do you know any other tips to help with daily administration? Cheers!

3 years ago

Mike London UKByte

asked in Self-Hosted Q&A

How can we remove the Commserve hostname from HTML source (meta data) in Command Centre?

Penetration testing has come up with the recommendation to remove the internal hostname of the Commserve node from the meta data of the Command Centre web site. Viewing the source of the page there is the cvApp={} definition (~5000 characters) and within that, the definition:"CommcellConsoleUrl":"http://node01.domain:81/console" Where node01.domain is the internal FQDN of the active CS server. Is there a way of suppressing this string? There is no similar reference when using the WebConsole.We have a separate proxy server sat in DMZ that external users connect to (MSP environment) that hosts the web console with the web server on the Commserve.

3 years ago

Mike StrueningVaulter

posted in Share Best Practices

Creating Sub Accounts on Maintenance Advantage

Creating Sub AccountsIn order to create a Sub-Account for Maintenance Advantage, you need to first be logged-in as your Organization’s Parent Account. The username for your Parent Account would be your CommCell ID.If you need help finding or accessing your Parent Account, contact support@commvault.com requesting one be made for you.Note: Customer Support cannot create subaccounts. this can only be done by the Parent Account.Check if a Contact Exists Already1.) Once logged in as your Parent Account at ma.commvault.com , access the Manage Sub-Accounts option through the following method:Select the User Services menu option and then select Manage Sub-Accounts.2.) Go to the sub-tab labeled Available3.) Proceed to the section of this page below as follows:If the contact IS available, skip to "Create a Sub-Account for an Existing Contact" below If the contact is NOT available, skip to "Create a Sub-Account for a New Contact" belowCreate a Sub-Account for an Existing ContactIf the contact yo

3 years ago

Abdul WajidByte

asked in Virtualization and Containers

VM snapbackups with NetApp Intellisnap

Hello Everyone, Newbie alert.Please correct me if I understand this right. Subclients enabled with Intellisnap backups using NetApp array integration will go like this - A job will be triggered and a VMware and NetApp snapshot will be taken and the snap backup job will finish. Then the backup copy operation will trigger which will mount the datastore to the proxy VM through the proxy ESXI (we have NFS datastores and our proxies are running as VMs). The VMDKs will be copied to the library through this operation and it will finish. Now we have installed a new NetApp array and the team is continuously relocating the VMs to the new datastores round the clock. Now our snapbackups are completing but when we are triggering the backup copy operation, that is failing with “Unknown VMInfo error ”. After marking the Job as do not copy and running the snap backup again, we are able to successfully complete the backup copy. What would be the best approach to make sure that our backup copy operatio

3 years ago

lborekByte

asked in Storage and Deduplication

High CPU load during pruning

Hi,Since few weeks two media agents get very high load during SIDBPrune. Media agent and all lib paths went offline. OS get load above 70 because number of concurrent operation to disk array. What i found in SIDBPrune.log :59123 e6f3 03/08 17:38:05 ### PRNCTLR GetThreadPoolSize:4140 Found [80] processor cores. Setting pruning thread pool size to [80] for [Disk] media.DedupPrunerThreadPoolSizeDisk registry need to limit threads and fix the issue. Does anyone know what is behind that? Setting thread pool to number of CPU for background task like prunning probably isn't good idea. For sure for media agent with high number of CPU and SATA array attached to it. Thanks.

3 years ago

elizabetaByte

asked in Self-Hosted Q&A

How to stop Index backup on Storage policy which is not active?

Hello,We have a Commvault server Simpana 11, and old Tape library IBM and new Tape library HPE. We stopped the previous storage policy on old Tape library, and we created new ones on the new Tape library.We noticed on the old tapes on the old Tape library how Index Backups are done.Can we exclude from the Schedule Policy System created for Index backup on old tapes?Best regards,Elizabeta

3 years ago

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