Commvault Cloud Topics

We do a DR test every year and most of our servers are Virtual which makes it SUPER easy.  However we have 2 servers that are physical.  Last year I had an issue once I got Commvault finally installed on the new physical server and named the server the same name and IP and everything as what is on our production system I couldn’t get it to connect with commvault to restore to.  Its possible there was issues at the facility, but I am wondering best practices for how to make this work smooth.  Should we be adding commvault to a blank server and then connecting it back in with the same name or add the server as a generic name and push software to it from commvault and then rename it to what our system normally sees.  I hope this makes a little sense and is not just a rambling question, if so forgive me for that one.  Thanks for all the help.

Hello All,I need a help in deciding the Proxy server system requirements for backup copy when IntelliSnap operation is performed on SAP Oracle, SAP HANA and MS SQL database.Someone please let me know what is the required system requirements specific to compute and also what all agents to be installed on the proxy?RegardsAnanth

Folder in Outlook calendar with calendar appointments are restored as mail type and not as calendar folder. Also all entries in this folder are mail type. Is this a known issue? Thank you.

Hello there. In the last couple of months I was asked by a few customers where all the data growth on their disk libraries came from. And by digging deeper into that topic I tried to understand the data and statistics from the DDBs. I had to realize that some of those statistics seem to be very odd and that I don’t understand them. So maybe someone can enlighten me. Let’s take a look at a screenshot from statistics of a “normal” DDB: So what do we got here:Deduplication Engine Name: self-explanatoryCreation Time: self-explanatoryVersion: I just take this as it is but is there anything out there but Version 11? Does it refer to Commvault 11? I thought a recen

Hi Team,I need an API which can give real time information about the VMs which are added in VMgroup/sub client for all vmgroups and VMware centers configured in CommCell console.Let me know if this is possible.Regards,Mohit

There is an option in gxtail to connect to remote logs and it has fields for authentication, but when I populate those fields it does not work. is it supposed to work? Am I missing something?

Is it possible to backup a directory and its subdirectories (several levels deep) and exclude all files, using a Windows File System agent, i.e. I only want to backup the directory structure.  I’ve looked at Filters and wildcards but could not see how to achieve this.

We are receiving mail from the server about corrupted data on backup diskHow to solve the issue?  

Hi guys,there is no workflow for “deleting sub-client authorization”I have already configuredDelete Client AuthorizationDelete Backup Set AuthorizationDelete Storage Policy Authorization but I wanted to protect the sub-client . Thanks Andrea 

Hello All,I have 3 node HSX cluster, Am I allowed to use the HSX nodes as source and destination media agent for MCSS cloud library?while creating MCSS library, If I am choosing three HSX nodes for the MCSS and when i enable deduplication where my ddb will be hosted on the HSX nodes?RegardsAnanth

There's an error like this all of a sudden during check readness.How shall I do it? 

Hello Team I was trying to get the running jobs for a specific VM. I have below code but it is returning zero results.  function Get-CVVMJobStatus { param ( $VMName ) $vmGuid = ($Global:CVVMData.vmStatusInfoList | Where-Object name -eq $VMName).strGUID $headers = New-Object "System.Collections.Generic.Dictionary[[String],[String]]" $headers.Add("Accept", "application/json") $headers.Add("Authtoken", $Global:cvToken) $URI = "http://xxxx/webconsole/api/v2/vsa/vm/$vmGuid/Jobs?completedJobLookupTime=3600&jobTypeList=backup&showAgedJobs=true&backupLevel=Full,Incremental" $response = Invoke-RestMethod $URI -Method 'GET' -Headers $headers $JobsData return $response} 

What are The Best Practices for restricting NFS share permissions?Our storage supports NFSv3, NFSv4, NFSv4.1, LDAP Domain Settings and NIS Domain Settings. NFS Shares supports “Network group” (network group name configured in the LDAP or NIS domain) What are the Recommended options on... Permission Constraint: all_squash: The user ID (UID) and group ID (GID) of a shared directory are mapped to user nobody,  no_all_squash: The UID and GID of a shared directory are reservedroot Permission Constraint:root_squash: The client cannot access the storage system as user root. If a client accesses the storage system as user root, the client will be mapped as user nobody. no_root_squash: allows a client to access the file system as user root that has full control and access permissions for shared directories. If a

How can I add the Duration value as a column to the Admin Job History output?  

I am on 11.24.29 version of Commvaultwe have Carbon Black in our environment, which blocks the install of CV Client.The IT Security team is asking me for the location of the “app”, which I assume is the windows client, that gets pushed to the new Clientwhere is the location of the Windows Client on the COMMSERVE what is the path on the Client of where the Client gets copied to before it tries to install it

Hi， I have the below question from customer:   Endpoint licensing is based on users and 1 user is limited to 5 devices. What happens if the user logs in to like 6 or 7 devices? What variation happens in licensing? If a user is the owner of more than 5 devices, is still one endpoint license counted for this user? Is there any license over-usage alert to be generated or functional limitation in Commcell?

Hi community!We just started to use the Commvault Command Center, is there a possibility to create a 1 touch response xml file from the web interface?As we also backup our windows PCs in production with commvault, this would give the shift leaders an opportunity to restore their machines (in case of a disaster), by simply creating a response file, copy it to a 1 touch provisioned usb drive, and exchange the hdd before starting to restore.

I was wondering if the flashback command is or isn’t supported once backups are moved into Commvault, particularly if not, then does Commvault mimic that functionality? I was told that this command isn’t able to be used and as we are doing a PoC of these agents, nothing turns up in any searches of the documentation.thanks

Is there a rest call to manage credentials in the credentail manager?The ability to retrieve credentials, update credential name etc. ThanksChris.

Hi Team,If we use third party Key management server such as AWS KMS with Commvault , will there be any impact on backups and recovery throughput or performance .Iam assuming that Encryption keys retrieval is faster when its present in CS database as compared to retrieve keys from third part KMS  ? Let me know if my understanding is not right .Also , during a backup or recovery job does encryption keys retrieval from CS DB or third party KMS happen only 1 time or it will be continuous for each and every block/chunk ?

Hello All, We are working on encrypting all of our jobs (backups) via software encryption on the policies. While setting it up I was curious on how the option “No Access” works. Would we be given the option to store the decryption key somewhere else or is it all stored in Commvault regardless? If it is stored in Commvault how do we get to the key to save it for later decryption use. I know “Via Media Password” has it stored in the library and now I wonder if it is possible to get to that decryption key as well. Thank you all for the help! (Sorry if I didn’t make it clear, I will try to clarify if there is any confusion)

Hi Team,Iam testing Isilon Smart lock feature for storage level immutability with Commvault  DASH Aux Copies.My Dedupe is hosted on local drive ( non-worm) on windows media agent .Library is created from smart lock directory from Isilon .My question is that how does CV writes to WORM enabled storage ? As per the current settings on Isilon Smart lock there is autocommit time period of 5 mins  ... files that have been in a SmartLock directory for a 5 mins of time without being modified will  automatically committed to a WORM state.Can Commvault handle this because i guess there will be chunks which will not modify for 5 mins and need to update later during Aux copy process? Will the Aux copy fail or create new chunks/folders ?What about DDB ? Keeping DDB on non-worm and data on worm is recommended way ?Regards,Mohit

Every time I boot a Linux MA server running CVLT version 11.26.3 I have some messages like those: [   83.681139] systemd-readahead[1017]: mmap(/opt/commvault/Base64/cvd) failed: Permission denied[   83.715006] systemd-readahead[1017]: mmap(/opt/commvault/MediaAgent64/CvMountd) failed: Permission denied[   83.717208] systemd-readahead[1017]: mmap(/opt/commvault/Base64/CVODS) failed: Permission denied CentOS Linux release 7.9.2009 (Core) [root@cvault-ma-02 2022.03.29-15:17:26 ][ ~ ] rpm -qa | grep systemdsystemd-libs-219-78.el7_9.5.x86_64systemd-sysv-219-78.el7_9.5.x86_64systemd-219-78.el7_9.5.x86_64[root@cvault-ma-02 2022.03.29-15:27:55 ][ ~ ] Any hint?

Currently, we are using CV version 11 build 80 for one of our applications. Can you please help us to know which database tables will help us to retrieve the Agentless  backup information.  

Hello All,Is there any way or report to know which indexing version(V1 or V2) is being used by clients?RegardsAnanth