Commvault Cloud Topics

We’re setting up a POC to use a cloud MA to copy longer term retention copies (1 and 7 year) from Azure cool blob storage to archive, and would like to use combined tier storage for the storage in the library where the long term copies will be kept.  This being our first time configuring combined tier, I tried to find documentation describing how to configure it, but as of yet have not been able to.  One question I’m hoping to answer is do we need to (or can we) pre-create the cool and archive storage accounts that will be used when configuring the new library, or is there some other way this gets done?

Hi i have an important opportunity that requires hyperscale X or commvault to support veritas OST. From veritas matrix , HSX and commvault is not under their supported vendor.Just to check is it valid from our end that it is not supported else is there any work around ?Below is a description of what OST does, seems like native capability of net backup integrate with third party storage solution." The OpenStorage Technology (OST) technology uses a plug-in architecture, similar to a software driver, that lets the third-party vendors direct the NetBackup data streams and metadata into their devices. The plug-in is developed and created by the OST partner and it resides on the media server for use by NetBackup"

Hi all,when I perform a restore from Commvault with a user configured as "sysbackup" I get a "logon denied" error: #******DATA RESTORE SCRIPT******#run {allocate channel ch1 type 'sbt_tape' connect user/33c75edba964cf91c4a814f4b013056c1f391bec0d266622e@CDB021_BCKPARMS="SBT_LIBRARY=/opt/commvault/Base/libobk.so, BLKSIZE=1048576 ENV=(CV_mmsApiVsn=2,CV_channelPar=ch1)"TRACE 0;#******** READINESS REPORT *********#  Agent Install Check:[OK] Database Check:[FAILED]    Oracle reported the following error: ORA-01017: invalid username/password; logon denied. RMAN SBT Channel Check:[FAILED]    [ORA-01017: invalid username/password; logon denied] RMAN Catalog Check:[OK] Destination Storage Check:[OK] I believe the problem is in the Rman script. In fact, in the restore Rman script there is no "as sysbackup" as in the backup script: CONFIGURE CONTROLFILE AUTOBACKUP ON;run {allocate channel ch1 type 'sbt_tape' connect 'user/33c75edba964cf91c4a814f4b013056c1f391bec0d266622e@CDB021_BCK as sysbackup'PA

Hi team, I need help designing a Commvault configuration for storage infrastructure renovation. We have a customer who has an old netapp storage with two arrays with snapvault and snapmirror between them managed by Commvault with OCUM and all clients using Intellisnap. The customer will refresh the storage arrays by moving SVMs to new arrays, I am not really sure if just moving the SVM will be completely transparent for Comvault transparent for Commvault or will it be necessary to configure the new arrays, the SVMs, and create the replicas from scratch again. Thank you.

I am backing up a fairly large NFS volume off a Netapp using the network share for NAS method.  There are a mix of large files and many small files.  Is it normal for a full backup to take several days (3-4) to complete?  How can I improve the speed? Currently I have a Linux Media Agent that is configured as the data access node.  Would performance increase if I add additional access nodes?

heloo everyone, can anybody tell that sangfor HCI is support for VM backup ?

I have this issue with our VM Error opening the disks for virtual machine [NSVM]. Verify that the correct transport mode is selected. See. I have tried all I could. Not until I had to use this option of intellisnap,It works but the challenge here is I used the ESXI virtual machine as a snap engine it worked but the issue is once it finished doing backup of that virtual machine it doesn't delete the snap from the VM I have what setting I can implement to achieve this.

Hi I have a customer that has linux and aix hosts in their environment and they have lots of small files within these 2 filesystems. Currently , they have HDS G500 as their underlying storage. As they are experiencing slow backup and restoration for their current veritas solution , hence i decided to propose intellsnap as part of the competitive take out value proposition.We know that intellisnap helps to create app aware snapshots. IntelliSnap extends beyond just creating or deleted snapshots/clones. Secondary operations are automatically mounted to a proxy server which will mount the snapshots/clones for further processing, whether that is further indexing or cataloging of the data or creating longer term copies of the data to deduplicated disk, cloud copies, or tape. This content aware process provides rapid recovery options whether a full system recovery or a single file is required.Question is once we are done with the intellisnap , can we do image backup which translate to faster

Backup Set 1 has this errorThere is no error when I create and receive backup set 2.  

I have four MA in prod, (partitioned ddb) with 3 installed in the E; drive. which is the standard here. I have a couple dozen other configured the same.one of the four is installed in C; drive and must be re-installed to E:. (for scripting purposes)Any recommendations? TIA Yan

Hello, What happens if i pick only the log option when configuring full and incremental backups?  Thanks,

Can anyone point me towards the documentation on how to set the Advanced Backup Options for SQL Server Default subclients through REST API? I can’t seem to find where to set these in the API docs. I’ve attached an image of the props I’m looking for.

Hello,Can I change the Secondary Copy schedule from the webconsole?I haven’t used the webconsole very much but with deploying a new commcell I’d thought I’d look into it. I do know how to handle it from the javaconsole. Documentation didn’t give me much as it is a mix odfjavaconsole and webconsole content (confusing)Best regards Henrik  

is there any way to reconfigure a deleted file system core and agent that is configured before?i deleted them since i thought that we dont need to backup the FS and retain the SQL only.i tried update and repair software but it was still not appearing. When i tried install software. the file system and core is already greyed out.  i want the file system to appear again like this.  

Hi All, Greetings for the day!Currently we are using Microfocus data protector backup tool with HPE Storeonce catalyst now we planning to move the clients to commvault. As per my understanding restoring the third party tool we require the stage server with commvault migration components then access the third party tool and select the client then restore into commvault. Please correct me if i am wrong

Hi guys, We are implementing an Air Gapped DR site, so the DR site only receives an offline copy from the main one through aux copies.For aux copies, we only disabled their schedule from the “System Created Autocopy Schedule” and created a new specific schedule which start the aux copies to the DR site after the blackout window. Since the DR MAs and Library are only accessible during the Air Gap window, I was wondering if rescheduling the remaining system created jobs (DDB Backup, DDB Verification, DDB Space Reclamation, Data Aging) to the Air Gap period doesn’t cause any issue when running at the same time with the Aux Copies (Our Aux Copies use Deduplication). I know that, when running the DDB Backup jobs, this may cause issues with Aux Copies as of the screenshot below : https://documentation.commvault.com/11.24/expert/12504_deduplication_database_backup.html So my question is, is it possible to launch all the previously listed system jobs at the same time with Aux Copies without an

Hello,In my environment, v11.24.34, i have Ransomware Protection enabled on all of my Media Agents. My Security Team have asked me is it possible to test the integrity of the backups prior to restoration to be confident that it is free from malware.Thanks in advance for your responses.RegardsFergus

I have 7 ComCell servers, prefer to generate worldwide backup success rate report for each ComCell on one table. Only found backup success rate report per storage policy, anyone could help?

We have Microsoft System Center Operations Manager monitoring our Commvault media agents.Periodically they trigger a memory pages per second alert.  The default threshold for the SCOM alert to be triggered is the number must value must exceed 5000 for 12 samples 5 minutes a part.  These go away after awhile so I assume it is some specific activity or job that triggers this.  We get the alerts on pretty much all of our media agents.Our media agents have partitioned global DDB’s on each of them and they process most of our backup jobs.  We four media agents for our primary site and two at our offsite location that we Aux Copy all of our jobs (storage policy copies) to the pair offsite.The basic Microsoft product knowledge states the alert typically occurs if you are swapping to PageFile to frequently and it can indicate that you do not have enough RAM.In our case we have 64 GB of RAM on each media agent and the PageFile is set to system managed but it is currently only 4 GB in size and n

Upgrading from 11.24 to 11.26 and the upgrade partially succeeded however failed at the ‘Installing updates’ phase with the below;Partial Updates (nvCount=0): 12276 15116 06/09 15:54:47 ### Job ID: 0 12276 15116 06/09 15:54:47 ### Status: 1140850803 12276 15116 06/09 15:54:47 ### ------------------------------------------------------------------------------------------------- 12276 15116 06/09 15:54:47 ### Stopped during initialization with localized message: [Failed to establish [DM2] database connection] 12276 15116 06/09 15:54:47 ### ##################################################################### 12276 15116 06/09 15:54:47 ### ## InstallUpdates.exe EXITING (1) ## 12276 15116 06/09 15:54:47 ### #####################################################################I am currently unable to login to the SQL Server Instance to check the DM2 DB using Windows Authentication and SQL Server Authentication despite having all the correct credentials and permissions and using local Admin.C

Does anyone know if it’s safe to delete the “OneTouch” folder (or just it’s contents) from a Windows CommVault agent installation? One of our servers is running low on space and I can see that the OneTouch folder is occupying over 4GB. It contains over 1,200 old folders, and every folder contains these three files:DiskShadowOutputSource.txt DiskshadowScript.txt ExportedFirewallConfig.wfwI’ve searched online and couldn’t find any references to the OneTouch folder or the above files, so I’m unsure if these are safe to get rid of. Also, it would be good to know why these folders are generated, and if they’re only temporary, why doesn’t CommVault delete them automatically? Should I create a Scheduled Task to delete these folders on a regular basis?Any help would be much appreciated, thanks! 

Hello, please i have an issue with my DDB reconstruction. Not quite long when i move my DDB to another folder e.g folder1 to folder2 but on same server. 3 days later, my colleague wants to restart the server and force kill the SID process for process manager. and now the server went into DDB recovery. since one week now file system recovery will complete but adding records will fail . now today i found out the revoery process is taken from folder1.reason becuase after DDB move the new path has not done DDB weekly backup.now my question is according to commvault  https://documentation.commvault.com/11.24/expert/12582_moving_deduplication_database_to_another_location.htmlnow the file system recovery is pointing to folder1 instead of folder2 what do you suggest.can i move DDB back to his previous folder1 ? and what could happen since it keep doing reconstruction and failing. i log a ticket against support a lady came help still is still failing.what other way can i move this DDB folder ba

Can the value of the Size of Application field from Backup Job Details be changed while the job is running (after Scan phase)?   

SPFarm backup with 7 servers; just continuing the conversation https://community.commvault.com/topic/show?tid=3126&fid=2 as I could not edit it. there is no requirement for granular recovery just DR to a different siteI have already installed SP agent on the App server and chosen the correct SQL ida to protect the content databases.  However, I just want to confirm that we have need to install additional 5SP agents on the 5 servers to just capture the WFE data; would WFE data not get captured if we install SP agent only the client to which pseduo clientThe current setup is: FS IDA on all 7 servers : SP Agent on all 7 servers; SQLIDA on the SQL serverAs per doc: In DR event https://documentation.commvault.com/11.24/essential/105771_full_system_recovery_of_sharepoint_server_agent.html-Restore 7 servers using onetouch (FS IDA)Restore SP Farm via the client(app server) (I presume this automatically restores the content databases and apps)Restore the WFE backup back to the same client 

Hello, is there a best practice guide if I want to separate a Commvault web server from the CommServe. I want to outsource the web server to its own VM. And another problem I would like to solve is the accessibility after a failover. We have a problem in our production environment that the web/admin console is not available after failover. In the production environment, the web server was disconnected from CommServe from the beginning.   Kind RegardsThomas