Commvault Cloud Topics

Good day vaulters! Has anyone used the powerstore with an intellesnap? Curious how you got it rolling.

My openstack based public cloud instance backups which I am trying to configure for the first time, keeps on failing with error : To back up an OpenStack instance, select a Virtual Server Agent proxy that is running as an instance in the OpenStack environment. I have even tried using a seperate VSA instance deployed on my tenant but error still remains. What could be the issue.

Hello,the cliente need to migrate MS SQL Server database for the new server by Continuous Data Replicator.Someone already made this procedure and can help me?I install SQL Server in 2 servers and add to Commcell.Current version of Commvault: 11 SP 13+**Do i need to upgrade Commvault before migrating?Current version of SQL: 2012And the cliente is asking to me what the best version will migrate? 2019 standard or enterprise? 

Hi,We need to secure the communication between the commserve components and our vcenters. SSL will no longer be used in our vmware vsphere platform. We must use TLS 1.2 minimum.We use some Network topology but only those created at the commserve livesync activation.if i need to create a secure communication between Commserve and  Vcenter what option should i use to be sure using TLS ?kind regards,christophe

Hi!Started a pruning job (DDB → All Tasks). Checked the Logs on the MA, pruning is running.Checked the Ressource Monitor - CPU is low, Memory is low, Disk usage is low. So can i increase the pruning performance?

Hi, What is the difference between “size on media” and total “data written”?  If i look at the commvault documentation i find this:Size on Media:Displays the size of all chunks of data stored in the media.Total Data Written:The size of the data that is stored on the media.https://documentation.commvault.com/commvault/v11/article?p=9495.htm#o9497I don’t understand how it’s possible that “size on media” is larger than “total data written” 

hi,Another question regarding the “Backup job summary” report.Our problem is that the report is just too big. For a tenant, the backup report is about 70MB. (one month), which is just to big to send via email. (and for external customers, we just need to email...)Same for the html version, but there the compression is saving a lot of bytes.Now, my question: The (standard) report contains “Databases in SQL Server and Sybase Backup Jobs”, which is also part of the “Job Details”. So that’s duplicate data, and not really usefull if the customer has other databases too. (then it doesn’t make sens to only have the SQL server & Sybase jobs in a reperate sections)Is there a way that we can exclude the “Databases in SQL Server and Sybase Backup Jobs” information from the backup job summary report for a tenant? This way we could save a lot of space in this report.As it’s a standard report, I don’t think we can modify it? 

Hi,Is it correct that a new Team needs to be added manually if you want it to be included in the backup? Like https://documentation.commvault.com/11.23/essential/134544_add_team_to_teams_app.html? So unlike for example SharePoint Online, which autodiscovers and add new sites automatically.Thanks!

I have a question. We have a Azure storage account container “backup” added as Cloud Storage Library in Commvault. This storage account and container is provisioned in Commvault as CL_Backup library. Can I create an additional container in the same storage account, name it “newbackups” and add it as a separate library in Storage Resources called CL_SecondaryBackups for example?I’m trying to leverage data cost savings in Azure by using the same storage account but with multiple containers.

I am using a POST against the /Jobs endpoint to get all backup results. It’s filtered by JobType 4,5 and 14.Now i checked my SAP HANA Backups and realized that there are no LogBackups but i can see them when i’m using the job history in comcell console.Are there any more job types i should use in my filter to get all types of backups and restores?

Hello,we have created a test Azure blob space library which should be used for deduplicated secondary copy. There is an immutable policy set on the container. According to Commvault documentation we set the container retention twice the value that has the storage policy copy retention, then in the DDB properties “create new DDB  every [] days” to value of storage policy copy retention. During the backup cycles, there remain sealed DDB’s, which don’t reference any job (all expired). Then someday they are indefinitively automatically removed (and then their baseline from cloud storage space). These baselines in the cloud consume very lot space (and costs). There are 3 to 4 baselines in the cloud during the backup cycles.Please has somebody experience with cloud library deduplication (with immutable blobs) ?  Is really more then 3 times more space necessary for the backup ? Which process in Commvault decides, when the sealed DDB will be removed ?After test we would

Hello Gyes,  Now we are on going the domain migration. We have a pending commserver and others.Current Commcell hostname - comv.abc.local.Need to be change Commcell hostname - Comv.pluto.local What is the recommended senior for above Changing the Domain Name for CommCerver.I need to immideally answer. Thanks  

Hello!I recently discovered that we where missing backing up a database on a client. Asking around no one remembered removing the database in question from the subclient. Luckely this is a sandbox system, that also means we only keep 7 days of backups. Looking over them all of them was missing the database.So I looked in the SQLiDA.log file and had to scroll back all the way until March 1:st. On that day something happened. At the time of the backup, IntelliSnap, it seems the database is missing on the SQL server for whatever reason. As I understand it, the SQLiDA checks the sublient content and then checks the SQL server. If a database is missing on the SQL server the SQLiDA removes that database from the sublient, with as far as I know no notification!?! And the backup was marked as successfull!!I understand that the database would go into the default subclient, and would be backed up there. But in our case the original sublient is doing Intellisnap backups,

The virtual machine reports that it has virtual disks that need consolidation and this could not be performed automatically. In order to prevent a further buildup of delta disks and possible stability issues with the virtual machine, further backups of this virtual machine will not be performed until this condition is corrected.  Please check if there are any locks on the virtual disks or if the disks are still attached to a backup proxy. Unable to access file since it is locked Virtual disk file that is attached to virtual machine.

Hi All, I’m working on a decoupled image template (FR20) that we want to register using SIMCallWrapper after deployment using a script.In this scenario, The comms to the CS must go via a Network Gateway Proxy.Whenever we use the “-ConnectionInfo” parameter with SIMCallWrapper, We get error output: “Invalid arguments received”.Using the same format as documentation: [-ConnectionInfo GatewayHostname:Port].Ref: Registering the Client Using the Command Line (commvault.com)See below example:SIMCallWrapper.exe -OpType 1000 -CSHost CSHOSTNAME -CSNAME CSNAME -clientName CLIENTNAME -ClientHostName CLIENTHOSTNAME -authcode AUTHCODE -overwriteClientInfo -output C:\install\install.xml -ConnectionInfo PROXYHOSTNAME:8403I have managed to work around this is

Hi,we have a customer with some issues with the Outlook Add-In. For some users the Add-In does not load when trying to access an archived email and behaves like it was not installed. For others, the add-in loads, but does not display the email content. Double clicking an archived email simply shows a blank window. With the “Quick Look” button, the email can be accessed in the browser. Also, this icon is not shown for the affected users:The customer told that uninstalling and re-installing on those clients does not solve the issue. Since it is working fine for most of the users, this seems to be an issue with the add-in itself. My question is: Are there any logs for the Outlook Add-In to check? I asked my colleagues, but no one is actually used to the Outlook Add-In since we do not get in touch with it usually. 

Commvault 11.21.34.Cisco HyperFlex HXDP 4.5 (1a)VMware vCenter 6.7 

Commvault Feature Release 11.23 is now Generally AvailableOne of the many things that helps differentiate Commvault from others in this space is our ability to protect all kinds of data and to do so without limitations of size, or location. So whether you’re talking about databases, applications, virtual machines, containers, and even as-a-service data, we’ve got you covered. And regardless of whether they reside on-prem, in the cloud, across multiple clouds, in hybrid environments, or endpoints scattered around the globe, you’re protected… by a single, unified solution that’s agile, flexible, responsive, scalable, and extensible. And we’re continually working to make it even better… to make sure that our customers are always recovery ready!Let’s take a look at some of the new features and functionality that are part of F

Hello,I have IBM Tape library TS3200 with LTO4 media. Now we have a new Tape library HPE with LTO7 media. How we can copy data from LTO4 Media (old Tape library) to LTO7 Tape library.Which way is recomended? Maybe Media Refresh??Thank you!Best regards,Elizabeta

Hi, We have SAS attached TS4300 tape library dedicately assigned to AIX 7.2 LPAR hosted on IBM Power9 host. Installed Atape driver on AIX.We can take backup and restore it on OS level. But Commvault tools like testinq, ScanScsiTool not able to detect the device. root> lsdev -Cc tapermt0 Available 00-00-00 IBM 3580 Ultrium Tape Drive (SAS)smc0 Available 00-00-00 IBM 3573 Library Medium Changer (SAS)root> lsdev -Cc adapter | grep sassissas0 Available 00-00 PCIe3 RAID SAS Adapter Quad-port 6Gb x8 testinq gives following error:root> /opt/commvault/Base> ./detectdevices -add tapesas0 rmt0.1 5764854988047962203 0 pthru_atape tapesas0 smc0 5764854988047962206 1 pthru_atape taperoot> /opt/commvault/MediaAgent64> ./testinq /dev/sas0 5764854988047962203 0devsubtype = '7', 0x37Error: ioctl SCIOLINQU failed with error 19 (No such device)Info: version =

Hi all, The command center only allows a few languages, which can be annoying for some users.Isn’t commvault considering  allowing customers to create/add own language files, so that also the community can work on translations?This way customers can add translations based on translations from the community, with no addtional effort from Commvault. Just an idea / question :) 

One of our DDB getting full, what is the best practis to make some space on DDB? 

Hi Last month we upgraded to version 11.22.17 and we implemented a lot of hardening settings. The setting “Enable User Authentication for Agent installs” is also implemented. Now we can’t register clients after they were installed in decoupled mode. Here is the script:# Register CommVault clientwrite-host "CommVault client registration starting"$exe = "D:\Program Files\Commvault\ContentStore\Base\SIMCallWrapper.exe"&$exe -OpType 1000 -CSHost wi-commserve.saxion.nl  -ClientName $servername -ClientHostName "$servername.domain.local" -output D:\temp\commvault.xml We also use these parameters:[-user user_name] [-password password

HiWe have to harden backup network for some specific clients. We have no DMZ - only firewalled network, and we dont want to have network proxy setup.The questions to my precisely understand firewall in commvault:What does it mean that A initiates tunnel connection to B like in 1-way net topology ? Does it mean that established tunnel connection has always open defined tunnel (8403) port on B ?Who initiates connection in 2-way connection ? Can we define it?We need the connection which is initiated from CS to client and created tunnel with opened 8403 port on client. I have just tried all types of  topology setup (1 way - in both directions and 2-way) but in the end always port 8403 is opened on commserve server. Is it by design or I missed something? Is it possible to force tunnel to open 8403 port on client side ? How can I do that ? When we completely block port 8403 on CS than connection cannot be established at all.TIA for your help.

Hi Expert,We have Commvault B&R system which is deployed on top Openstack contain 1 mainsite and several remote site. The mainsite contains Commserve (Windows 2019), Media Agent (RHEL 8.0) and Virtual Server Agent (RHEL 8.0). Remote site contain Media Agent and Virtual Server Agent. The B&R system backup some VM on top of openstack, and backup result saved on separated storage server.Within next week, we are planning to do delete-create Commserve as part of virtualization activity. There are some question which I want to clarify:1. During commserve delete-create (new deployment), what commserve part is needed to be backup? and is there any pre-activity we should do (such as terminate remote connection from VSA or MA)?2. After new commserve succesfully created, we need to re-integrate remote VSA and MA to new commserve. What procedure should be performed in Commcell console to detect the remote VSA and MA?3. Regarding installed comm