Commvault Cloud Topics

Hello,we recently updated our MariaDB from 10.6.16 to 11.1.5 on an Ubuntu 20.04. server.The backup is now exiting with error “Got improper MySQL version”.According to the documentation it seems only MariaDB versions 10.x are supported.MySQL: System Requirements (commvault.com) Is there no support at all for versions 11.x moving forward or will this eventually get added in the future? Our Commcell currently is at 11.32.42 Thanks in advance.

Hi,Currently our CommServe and Media Agent are located in a domain. For security reasons, we would like to remove the Media Agent from the domain.Would it be sufficient to make sure the CommServe communicates with the Media Agent over IP instead of FQDN, and the same for the Media Agent to the CommServe?Do we need to think about anything else?Or can we just remove the Media Agent from the domain? I suppose DNS will still work even outside of the domain.Thanks.

Hi,I have a workflow running with a loop/wait in it, so this keeps running.Another workflow needs to kill it when a specific condition happens, but this workflow can’t kill the job.I also tried to kill it manually with the “qoperation jobcontrol” command but that doesn’t work either.The only way to kill it, is right-click in the Commcell console. There’s no issue to kill other jobs with the “qoperation jobcoltrol” command.Does anyone have any idea why this is not possible and how I can get this working?Thanks and kind regards,Jan

Hello,Can i add more then 1 syslog server to the commserve?We send alerts to splunk with a a syslog server , another team needs us to send them audit trails and i dont want to overflow the splunk with alerts and audit trails , can i can another siem connector to somehow divide the data? 

Hi, We ran into a problem where the Linux Media Agent processes hung and showed duplicate processes.We tried to stop them using “Commvault stop” and “systemctl stop commvault,” but with no luck.We ended up rebooting the server, which solved the problem. Commvault version: 11.32.42Media Agent OS: Red Hat 8.9 What can cause this problem, and how can we resolve it without restarting the server?

Hello All.  I’m attempting to write a script to disable a subclient.  We have hundreds that we don’t require the backup of the File System, so I’d like to disable them.I can find information about the subclient...Get-CVSubclient -ClientName qct0bjsql01 | Where-Object { $_.appName -eq "File System" }clientName    : qct0bjsql01instanceName  : DefaultInstanceNamedisplayName   : qct0bjsql01backupsetId   : 2068_type_        : 7commCellName  : cvt0comsrv01instanceId    : 1csGUID        : xxxxxsubclientGUID : xxxxxsubclientId   : 4777clientId      : 5087appName       : File SystembackupsetName : defaultBackupSetapplicationId : 33subclientName : defaultentityInfo    : @{companyId=0; companyName=Commcell} However when I attempt to disable the subclient with this command it fails.Disable-CVBackupSubclient -SubclientId 4777Disable-CVBackupSubclient : Invalid URI: The format of the URI could not be determined.At line:1 char:1+ Disable-CVBackupSubclient -SubclientId 4777+ ~~~~~~~~~~~~~~~~~~~~~~~~~~

Hello Guys, is there someone who can explain how to create user group with role view only ? i mean whenever this account login to command center he just can view the command center and not permitted to do add or remove (edit anything) on command center ? 

On one of our media agents I came accross a folder named  ..\iDataAgent\JobResults\DM2CacheDir\EdgeCollectIt did not contain any data, but tens of thousands of empty subfolders. At first I thought it might be related to Threat Analysis, but that software package is not installed. I renamed the folder, and it got recreated again.The media agent had the index server roles Data Analytics, EDGE drive, and FileSystem Index assigned. I removed EDGE drive, and renamed the EdgeCollect folder, but it was recreated again.What’s the purpose of this folder, and which process/functionality is using it? 

Hi Is it possible to disable a Storage Policy for new Subclients - But allow existing Subclients to remain 

Hello I need to migrate an existing commserve cum mediaagent to a new site/server.During the migration both existing and new commserve should remain active for backups for about three months. Then old commserve will just be preserved for legacy restores.How can this be best achieved without buying a seperate license for new commserve? Thanks

Hi Team,I am wondering if anyone here uses Commvault to integrate with HPE’s SimpliVity in order to drive backups.Asking because I’m not seeing any advantages. My preference would be to allow for discovery using a service-account which can make use of the VSA agent.If I’m missing something, please shout-up. Otherwise my understanding will be that SimpliVity is just an ESX plugin and it’s something Commvault doesn’t necessarily need to use.My specific config (and preference) would be for a Media Agent to exist on one of the Hosts, we install the VSA agent, config a library and away we go.  The fact that SimpliVity exists in the environment … I’m not sure why we would consider engaging it for backup use.So … it would be interesting to hear your feedback (if anyone has it).Thanks

I have some issues about DDB Verification when run FULL, the job stuck on 13%. please anyone know about this issue? 

We have file system backup to disk then to tape.Recently when we want to restore some files, we found the history for extended retention is missing.We have thousand of tape. How can we know our backup job is write to which tape?By the way, I have logged case to CV support Case ID: 240715-148.Support has help us run audit report, still cannot find any related history.

Hello Community !I have a commserve on premise primary site cs01Primary MA on primary site ma01 with DAS (Storage pool with dedup enabled)Secondary MA on the secondary site ma02 with LUN presented for disk library (Storage pool with dedup enabled) I want to simulate a manual full DR on secondary site without impacting the production. I don’t want to use the livesync for the moment. The idea is to build a new commserve on a isolated environment, import the DR backup Database to the new cs01copy the Media agent ma02 VM on the isolated envthen I’ll have the new cs01 and the media agent on the seconcary site isolated environnementWhat about the DDB and Index cacheWhat I know is the DDB isn’t necessary to perform restores.Maybe additionnal steps are required ? Thanks for the help !    

If you have deduplication-enabled Storage Policies that are using an AWS S3 Infrequent Access tier or an Azure Cool Access tier (either directly, or via Combined Storage Tier configuration), there is potentially an opportunity to optimize your cloud storage costs by reviewing the associated DDB backup configuration.Noting that AWS Infrequent Access Tiers and Azure Cool Storage Tiers have a 30-day minimum storage duration, and that DDB backups are generally performed daily but only retained for 0 Days / 1 Cycle, it is more cost-effective to use S3 Standard / Azure Hot Access tiers for those DDB Backups.For example:100GB (DDB Backup) x $0.023 (S3) x 2 (accounting for once-daily data aging) = $4.60 per Month.100GB (DDB Backup) x $0.0125 (S3IA) x 30 Day Minimum Storage Duration = $37.50 per Month. For smaller environments it may not be worth the effort to change anything, but with our DDB Backups to S3IA exceeding 1.5TB, we are looking at an annual cost reduction of ~$6000.

Hello,is there a reliable option available in CommandCenter when adding backup frequency to a Plan ?I’m trying to migrate from Schedule Policies and Storage Policies to (Base)Plans and SubPlansStart Date for a Backup Frequency cannot be definede.g. :SynFull backup, repeat every 4 weeks, start on 2024-01-01SynFull backup, repeat every 4 weeks, start on 2024-01-08SynFull backup, repeat every 4 weeks, start on 2024-01-15Full backup, repeat every 4 weeks, start on 2024-01-22To generate a real Full backup every 4 weeks and use a different start date for the full in another plans Plan –>  RPO backup frequency can be created, but schedule start times need to be modified through JavaGUI ! Modifying a Plan –> RPO backup Frequency Value in CommandCenter, resets the start time to the current date !rgdsKlaus

Hi,I have configured the following Topology which has all clients backing up to a HSX Cluster via Proxies. The Proxies have the following installed.  All backups & restore are going through the proxies and I am happy with this setup but I have two queries. Is there a way to tell what proxy the backup job going through ? You can’t see the proxy mentioned on the job logs or under streams running the job.  You also can’t see if when you add the Network Gateway column to your job controller window.  When testing restores I stop the CV services on two of my three proxies. I run a restore job and the job fails and it says it can’t communicate with a proxy “name” - my thinking here is it tries to use the same proxy for restore as it did for backup and as its off its fails. If I select Advanced Options → Use MediaAgent and select the only running proxy then the restore job completes. Is there a way for the restore job to look for a Proxy that's able to communicate rather than me having to

I would like to upgrade SQL Server from 2014 STD to 2022 STD, which has commvault database engine, but i couldn’t log on as it showing about wrong password.CommServe Version 11.28.115. Can i upgrade SQL Server without process of full backup Commvault DB?at ComCell, is there any option to export all setting or DB export?

We need to update our vCenter from version 8.0U2 to 8.0U3. Since I can't find anything relevant in Commvault's documentation, has anyone successfully backed up vCenter 8.0.3 with Commvault 2023E (11.32.56)?

Dear All  Installing Commserve in a Windows Failover Cluster how to configure.Anybody have idea please share how to installation, Please share the POA Regards Sudipto Roy  

Can anyone advise on how to integrate Infinidat with Commvault Intellisnap. Can we Use Commvault aux copies to copy the app-consistent primary snapshots to another storage array Or Commvault storage.Will these remote copy snapshots will be revert capable ?

HiAny suggestions on which FR to upgrade too? I have 4 Physical MA’s that meet hardware requirements and are running 2016 standard. The CS is also a beefed up physical machine running Server 2016 and SQL server 2016. From my reading on the community, 11.32.* might be more stable as long as I have reached the requirements. Please do not send URLs, they are very unclear to say the least. I’m just looking for personal experiences and recommendations. Cheers Neil 

I m trying to set up an on-premises connection to Azure SQL Managed Instance using documentation from Commvault. However, the link provided in their documentation seems to be unavailable. Could you please suggest an alternative Microsoft link or resource that I can use to establish this connection?https://documentation.commvault.com/11.24/essential/set_up_connectivity_between_on_premises_proxies_and_azure_sql_database_managed_instance.html

Hello All,  Please we need to deploy VSA proxy for Nutanix AHX  clusters and we want to know the best specs for the VSA VM. also can Oracle 9 or Redhat 9 be used. which is more compatible.

Hello!  I find myself once more confused about the partner types and partner badges for Commvault, as used in https://www.commvault.com/partners/find The badges for individuals are listed in https://www.credly.com/organizations/commvault/badges, but not those for companies.  I see there Aggregator, Distributor, Managed Service Provider, and Solution provider as types of partners, and I can’t tell which does which.And the badges don’t seem very self-explanatory to me either. Service Advantage and Service Advantage Plus probably mean second level support, as contrasted to CASP? What does the “plus” mean though?And CASP seems to be first level support? And then it’s sorted again in four tiers? What do these four tiers mean though…?