Commvault Cloud Topics

I have a s3 compatible storage , will i able to add it as a backup repository in my commvault web console? And i have seen One thing called media Agent i needed , what is this?

Hi I have a problem with DDB Verification, The DDB Verification still running but no progress after more than 1 day. I running full for DDB Verification.

Hi,I have recently set up an environment for backing up private teams chats. I have configured everything needed for finding and retrieving chats and it works fine. But one of the scenarios that i am trying to achive is *searching a keyword in the backups -insults for example, in legal cases- . But i cannot see the teams app when i try to select it from the review set of Case manager or in a Compliance search.Is there a configuration that has to be done or Does the Compliance search feature not include Teams application ? Used Commvault version​ : ​​​​​​2024E (11.36)

Can we use higher version of ISO for 1-touch recovery or we have to use same ISO as of current version commserve?

Hi all, We have configured backup for a Nutanix AHV Hypervisor using the NAS Transport mode. Backups and restores succeed, but we have not opened port 111/2049 to the Nutanix AHV Nodes (which are hosting the NFS Datastores). We do see connections to PRISM (Port 9440). How can our backups/restores succeed using NAS Transport mode? If Commvault can’t connect directly to the nodes, does it fallback and route all traffic via PRISM or something? Hope someone can clarify.Thanks!

Hi All, subclient SUB1 with VM1 use storage policy P1 storage policy P1 retention 7 days 1 cycle with disk library DL1 manual execute subclient SUB1 backup on 2 Jul 2024 successful 12 Jul 2024 we check storage policy P1 > View > Jobs, unselect time range but cannot see the job history subclient SUB1 backup on 2 Jul 2024 12 Jul 2024 right click subclient SUB1 > Backup History, can see the backup job on 2 Jul 2024 check Storage Resources > Libraries > DL1 > Mount Path > View Contents, can see VM1 backup data on 2 Jul 2024 not Aged  Q1: why the storage policy P1 cannot see the the job history subclient SUB1 backup on 2 Jul 2024? Q2: since the Storage policy P1 cannot see the job history subclient SUB1 backup on 2 Jul 2024, if create aux copy and select Backup period Start and End Time 2 Jul 2024, will data copy to tape? If no, how to copy VM1 backup data on 2 Jul 2024 to tape? Best regards 

Hello, Is there an easy way to copy alert definitions from one commserve to another? I need to copy 10+ alerts to 5 commserves. Thanks

I try to restore an O365 mailbox to a pst file.I lots of the errors below in the log and it is not restoring.We are running 11.28.115Any idea what the problem can be? At this time i am running a verification job on the storage. 15288 5e60  05/14 14:50:52 2796697 Failed to parse file [C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\2\2\2796697\Restore\Staging\2796697_15288\15288_10128_stage001.cpy]15288 5e60  05/14 14:50:52 2796697 Failed to restore message [Inbox/RE: gesprek vrijwilliger] (9930988ex0c0cx4facxb858xfd3ebcc1b542!00f5ccb1083fdd68634b1fe7ebdf1d5bce2ec4e71cf2bd497d7708b666dd5d56)15288 5e60  05/14 14:50:52 2796697 ExRstMsgHandlerBase::OnBufferPlFsEof() - File processing failed, Subject: RE: gesprek vrijwilliger, Entry ID: 000000002052FBF60AA5EB4C8550CD5352DF56C40700A4AA55EE671F9743BD7A304C82DA728600000000010C0000A4AA55EE671F9743BD7A304C82DA7286000010594A06000015288 5e60  05/14 14:50:52 2796697 Corrupt data file, Failed to get marker 0x02 at locatio

Having  chatted to Pure Storage, I got  PG = Protection Group; SM = Safemode; Commvault uses vol snaps for most operations. PGs come in when customers use async replication or explicitly enable PGs in the CV config. (CV also called out PGs for Oracle archivelog snaps; I haven't tested this myself to be sure whether it always uses them or only in those two cases.) CV creates its own PGs per subclient (data set) and cannot enable SM on them (until they are on APIv2--this was the "first" I mentioned)--but customers can enable SM manually. Dynamic detection means they will adjust the PG members based on where the data sits when the backup job runs. VMs moving due to Storage vMotion, adding or consolidating vols in a DB, etc. will trigger CV to change the PG membership. If this includes removing a vol, and SM is turned on for the PG, the job will fail and continue to fail until Pure support can remove the vol.Auto-on is a separate consideration. There's no opt-out for CV without APIv2. Any

I have a customer who has configured a new 4 node Windows Cluster. Everything looks in order on it, but the SQL instances aren’t being discovered when creating a cluster pseudo client. The SQL instances aren’t being discovered at a client level either. SQL permissions for Commvault are all correct.I can run a File level backup at a node level so I know all connectivity is OK.The Commvault Cluster Process on the nodes won’t start up which would explain the SQL instances not being discovered. In Windows Cluster Manager, all nodes and roles look to be healthy, but the Cluster Events have a large amount of the below errors. There is a fix for it, which the customer is busy with at the moment.My question is, would the below error cause the Commvault Cluster process to not start or is that a separate issue?I would have expected to at least have SQL instances discovered at a node level?  

Hi all,In the 2024E release I read something about migrating data from other backup vendors to Commvault. Unfortunately this can only be done for file ystem data (the the moment). Is there a plan to migrate other data (databases, VM's) too? That would be a complete solution when a customer wants to migrate from another vendor to CommvaultHopefully we have some information on this! Thanks in advance for the answerKind regards,Henk

Hello, please if you can help me I have this error when I take a full backup of a VM this Job advances 36% then I get this error. Maybe someone had experience with that error.“ Error code: [91:113] Description: Unable to read the disk [[PSLP40TBSSD03] clon bit01/clon bdnit01_3.vmdk] for virtual machine [S-NAL-BDNIT-01] on Host “

Hello Commvault Community, We have an environment that is based on several data centers in different locations around the world. Aux Copy performs correctly and on the fly, while I would like to ask if there is any way to speed up this process? The situation is as follows: In general, latency between sites is generally high, about 25-30ms, throughput is somewhere between 20-50gb/hr for AuxCopy jobs, sometimes faster. Is it not possible to split such AuxCopy into more minor sub-jobs? If more streams are used in parallel, latency will be less of a problem. We have already studied the topic of Scalable Resource Allocation, but here this Batch Size will not help us, because here isn’t a large number of jobs to be copied and we are concerned only with improving the performance of this process.  Thank you in advance for your help on this topic.Kind RegardsKamil 

I have 2 IBM tape drives i want to backup to seperate tape media for example, Monday full  backup to  Media 1 Tuesday full  backup to media 2 Wednesday full  backup to media 3 And I want this cycle to go like this. all monday backups to media  1   all tuesday backups to media 2  and so onIs it possible to take tape backup  like this

Hi All,Currently we backup Oracle 19c Database using Commvault and size DB full backup around 65 TB.For daily incremental , we enable block change tracking for fast backup duration. This oracle run in Red Hat OS.My Question:1-How to restore the oracle DB when block change tracking enable ? it is required any additional setting need to do during restoration activity?2- Its is required to backup change block tracking file? and its use during restore?3- Method to restore : Full > Incremental > Archive log right?4-Any Knowledge Based (KB) or URL from Commvault can we refer?Thanks and Help Me.

Hello, I want to use PowerBI to retrieve data from Commvault Cloud SaaS plateform but even after reading the documentation from API portal and tried to connect to the URL with a specific user I didn’t make it work.Does anyone already use a custom query into PowerBI to get access to Commvault platform through API ?I don’t need help about transforming the data but just to understand how to connect to the API it seems that there is no token, I need to use a username and password to my metallic.io URL but it’s unfortunately not clear. Thanks for your help. Benjamin

Hi There,We are running on Commvault 11.32.54, Is Commvault supporting Proxmox hypervisor for backup solution.Is there any other solutions available for Proxmox hypervisor VM’s to cover under Commvault. Please provide me the doc, if available. 

Hi All,Is it possible to add OneDrive to the backup content so that OneDrive folders can be backed up from each laptop without adding OneDrive App in Command Center?Adding a location doesn't work. Only such Cloud Apps are available  Thank you in advance for your help 

Hello, I am trying to take commvault solution architecture-cvsa24 course and requested exceptional request by accident and couldn't get a response for more than a week. now I am trying to take the course and completed all the pre request but can't apply because of the exceptional request is still pending.can you help me resolve this issue ?

Hello,We would like to upgrade our CommVault installation 11.25 to latest 11.32 release.Is it possible to make a direct upgrade ?  When i try to download the software from GUI Console, the latest feature release that can i choose is 11.26 ? I cannot choose 11.32 in the list. What can i do to obtain the latest release from Gui commvault console ?  Is it necessary to upgrade to 11.26 and after to 11.32 ?  We use SQL Server 2016, is there an automatic ugrade to SQL 2019 including in the 11.32 installer ? Thanks

II need help with Metallic for O365.I don't see the content tab to add a new email to the backup. The tab appears in the videos, but the content tab does not appear on my console.I don’t see the content tab and the button Add:  My console: Thanks

Hi We have two site main DC and DR site and I want to replicate a vm from DC to DR and we have mediaagent on both site.What is happening right now is when replication happen it first take backup (dedupe) and then restore from backup to DR site and while restoring process full vm original size and it is choking the bandwidthThen i take the call with support and he suggested to check the “replicate using secondary copy option” and choose DR mediaagent as storage in secondary copyNow when replication trigger it first take backup in main DC site then aux copy trigger from DC  to DR site then replication happen but it still restoring the vm from main DC not DR. Can anyone help here?

Hi Teams,I have a trouble when i try to test live mount with eror :Unable to start the 3dfs server. Please check the communication between the MediaAgent and the 3dfs server. Im using media agent linux when i try with ma windows is no problem Any can helpsThanks

Hi team, I am trying to install MSSQL agent on server which is running Windows 2008 R2. I am getting below error while installing. Please help me on this.install.log   

Hello,do anyone know when Commvault will support OLVM 4.5?regards Juergen