Commvault Cloud Topics

We have file system backup to disk then to tape.Recently when we want to restore some files, we found the history for extended retention is missing.We have thousand of tape. How can we know our backup job is write to which tape?By the way, I have logged case to CV support Case ID: 240715-148.Support has help us run audit report, still cannot find any related history.

Hello Community !I have a commserve on premise primary site cs01Primary MA on primary site ma01 with DAS (Storage pool with dedup enabled)Secondary MA on the secondary site ma02 with LUN presented for disk library (Storage pool with dedup enabled) I want to simulate a manual full DR on secondary site without impacting the production. I don’t want to use the livesync for the moment. The idea is to build a new commserve on a isolated environment, import the DR backup Database to the new cs01copy the Media agent ma02 VM on the isolated envthen I’ll have the new cs01 and the media agent on the seconcary site isolated environnementWhat about the DDB and Index cacheWhat I know is the DDB isn’t necessary to perform restores.Maybe additionnal steps are required ? Thanks for the help !    

If you have deduplication-enabled Storage Policies that are using an AWS S3 Infrequent Access tier or an Azure Cool Access tier (either directly, or via Combined Storage Tier configuration), there is potentially an opportunity to optimize your cloud storage costs by reviewing the associated DDB backup configuration.Noting that AWS Infrequent Access Tiers and Azure Cool Storage Tiers have a 30-day minimum storage duration, and that DDB backups are generally performed daily but only retained for 0 Days / 1 Cycle, it is more cost-effective to use S3 Standard / Azure Hot Access tiers for those DDB Backups.For example:100GB (DDB Backup) x $0.023 (S3) x 2 (accounting for once-daily data aging) = $4.60 per Month.100GB (DDB Backup) x $0.0125 (S3IA) x 30 Day Minimum Storage Duration = $37.50 per Month. For smaller environments it may not be worth the effort to change anything, but with our DDB Backups to S3IA exceeding 1.5TB, we are looking at an annual cost reduction of ~$6000.

Hello,is there a reliable option available in CommandCenter when adding backup frequency to a Plan ?I’m trying to migrate from Schedule Policies and Storage Policies to (Base)Plans and SubPlansStart Date for a Backup Frequency cannot be definede.g. :SynFull backup, repeat every 4 weeks, start on 2024-01-01SynFull backup, repeat every 4 weeks, start on 2024-01-08SynFull backup, repeat every 4 weeks, start on 2024-01-15Full backup, repeat every 4 weeks, start on 2024-01-22To generate a real Full backup every 4 weeks and use a different start date for the full in another plans Plan –>  RPO backup frequency can be created, but schedule start times need to be modified through JavaGUI ! Modifying a Plan –> RPO backup Frequency Value in CommandCenter, resets the start time to the current date !rgdsKlaus

Hi,I have configured the following Topology which has all clients backing up to a HSX Cluster via Proxies. The Proxies have the following installed.  All backups & restore are going through the proxies and I am happy with this setup but I have two queries. Is there a way to tell what proxy the backup job going through ? You can’t see the proxy mentioned on the job logs or under streams running the job.  You also can’t see if when you add the Network Gateway column to your job controller window.  When testing restores I stop the CV services on two of my three proxies. I run a restore job and the job fails and it says it can’t communicate with a proxy “name” - my thinking here is it tries to use the same proxy for restore as it did for backup and as its off its fails. If I select Advanced Options → Use MediaAgent and select the only running proxy then the restore job completes. Is there a way for the restore job to look for a Proxy that's able to communicate rather than me having to

I would like to upgrade SQL Server from 2014 STD to 2022 STD, which has commvault database engine, but i couldn’t log on as it showing about wrong password.CommServe Version 11.28.115. Can i upgrade SQL Server without process of full backup Commvault DB?at ComCell, is there any option to export all setting or DB export?

We need to update our vCenter from version 8.0U2 to 8.0U3. Since I can't find anything relevant in Commvault's documentation, has anyone successfully backed up vCenter 8.0.3 with Commvault 2023E (11.32.56)?

Dear All  Installing Commserve in a Windows Failover Cluster how to configure.Anybody have idea please share how to installation, Please share the POA Regards Sudipto Roy  

Can anyone advise on how to integrate Infinidat with Commvault Intellisnap. Can we Use Commvault aux copies to copy the app-consistent primary snapshots to another storage array Or Commvault storage.Will these remote copy snapshots will be revert capable ?

HiAny suggestions on which FR to upgrade too? I have 4 Physical MA’s that meet hardware requirements and are running 2016 standard. The CS is also a beefed up physical machine running Server 2016 and SQL server 2016. From my reading on the community, 11.32.* might be more stable as long as I have reached the requirements. Please do not send URLs, they are very unclear to say the least. I’m just looking for personal experiences and recommendations. Cheers Neil 

I m trying to set up an on-premises connection to Azure SQL Managed Instance using documentation from Commvault. However, the link provided in their documentation seems to be unavailable. Could you please suggest an alternative Microsoft link or resource that I can use to establish this connection?https://documentation.commvault.com/11.24/essential/set_up_connectivity_between_on_premises_proxies_and_azure_sql_database_managed_instance.html

Hello All,  Please we need to deploy VSA proxy for Nutanix AHX  clusters and we want to know the best specs for the VSA VM. also can Oracle 9 or Redhat 9 be used. which is more compatible.

Hello!  I find myself once more confused about the partner types and partner badges for Commvault, as used in https://www.commvault.com/partners/find The badges for individuals are listed in https://www.credly.com/organizations/commvault/badges, but not those for companies.  I see there Aggregator, Distributor, Managed Service Provider, and Solution provider as types of partners, and I can’t tell which does which.And the badges don’t seem very self-explanatory to me either. Service Advantage and Service Advantage Plus probably mean second level support, as contrasted to CASP? What does the “plus” mean though?And CASP seems to be first level support? And then it’s sorted again in four tiers? What do these four tiers mean though…?  

I have a s3 compatible storage , will i able to add it as a backup repository in my commvault web console? And i have seen One thing called media Agent i needed , what is this?

Hi I have a problem with DDB Verification, The DDB Verification still running but no progress after more than 1 day. I running full for DDB Verification.

Hi,I have recently set up an environment for backing up private teams chats. I have configured everything needed for finding and retrieving chats and it works fine. But one of the scenarios that i am trying to achive is *searching a keyword in the backups -insults for example, in legal cases- . But i cannot see the teams app when i try to select it from the review set of Case manager or in a Compliance search.Is there a configuration that has to be done or Does the Compliance search feature not include Teams application ? Used Commvault version​ : ​​​​​​2024E (11.36)

Can we use higher version of ISO for 1-touch recovery or we have to use same ISO as of current version commserve?

Hi all, We have configured backup for a Nutanix AHV Hypervisor using the NAS Transport mode. Backups and restores succeed, but we have not opened port 111/2049 to the Nutanix AHV Nodes (which are hosting the NFS Datastores). We do see connections to PRISM (Port 9440). How can our backups/restores succeed using NAS Transport mode? If Commvault can’t connect directly to the nodes, does it fallback and route all traffic via PRISM or something? Hope someone can clarify.Thanks!

Hi All, subclient SUB1 with VM1 use storage policy P1 storage policy P1 retention 7 days 1 cycle with disk library DL1 manual execute subclient SUB1 backup on 2 Jul 2024 successful 12 Jul 2024 we check storage policy P1 > View > Jobs, unselect time range but cannot see the job history subclient SUB1 backup on 2 Jul 2024 12 Jul 2024 right click subclient SUB1 > Backup History, can see the backup job on 2 Jul 2024 check Storage Resources > Libraries > DL1 > Mount Path > View Contents, can see VM1 backup data on 2 Jul 2024 not Aged  Q1: why the storage policy P1 cannot see the the job history subclient SUB1 backup on 2 Jul 2024? Q2: since the Storage policy P1 cannot see the job history subclient SUB1 backup on 2 Jul 2024, if create aux copy and select Backup period Start and End Time 2 Jul 2024, will data copy to tape? If no, how to copy VM1 backup data on 2 Jul 2024 to tape? Best regards 

Hello, Is there an easy way to copy alert definitions from one commserve to another? I need to copy 10+ alerts to 5 commserves. Thanks

I try to restore an O365 mailbox to a pst file.I lots of the errors below in the log and it is not restoring.We are running 11.28.115Any idea what the problem can be? At this time i am running a verification job on the storage. 15288 5e60  05/14 14:50:52 2796697 Failed to parse file [C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\2\2\2796697\Restore\Staging\2796697_15288\15288_10128_stage001.cpy]15288 5e60  05/14 14:50:52 2796697 Failed to restore message [Inbox/RE: gesprek vrijwilliger] (9930988ex0c0cx4facxb858xfd3ebcc1b542!00f5ccb1083fdd68634b1fe7ebdf1d5bce2ec4e71cf2bd497d7708b666dd5d56)15288 5e60  05/14 14:50:52 2796697 ExRstMsgHandlerBase::OnBufferPlFsEof() - File processing failed, Subject: RE: gesprek vrijwilliger, Entry ID: 000000002052FBF60AA5EB4C8550CD5352DF56C40700A4AA55EE671F9743BD7A304C82DA728600000000010C0000A4AA55EE671F9743BD7A304C82DA7286000010594A06000015288 5e60  05/14 14:50:52 2796697 Corrupt data file, Failed to get marker 0x02 at locatio

Having  chatted to Pure Storage, I got  PG = Protection Group; SM = Safemode; Commvault uses vol snaps for most operations. PGs come in when customers use async replication or explicitly enable PGs in the CV config. (CV also called out PGs for Oracle archivelog snaps; I haven't tested this myself to be sure whether it always uses them or only in those two cases.) CV creates its own PGs per subclient (data set) and cannot enable SM on them (until they are on APIv2--this was the "first" I mentioned)--but customers can enable SM manually. Dynamic detection means they will adjust the PG members based on where the data sits when the backup job runs. VMs moving due to Storage vMotion, adding or consolidating vols in a DB, etc. will trigger CV to change the PG membership. If this includes removing a vol, and SM is turned on for the PG, the job will fail and continue to fail until Pure support can remove the vol.Auto-on is a separate consideration. There's no opt-out for CV without APIv2. Any

I have a customer who has configured a new 4 node Windows Cluster. Everything looks in order on it, but the SQL instances aren’t being discovered when creating a cluster pseudo client. The SQL instances aren’t being discovered at a client level either. SQL permissions for Commvault are all correct.I can run a File level backup at a node level so I know all connectivity is OK.The Commvault Cluster Process on the nodes won’t start up which would explain the SQL instances not being discovered. In Windows Cluster Manager, all nodes and roles look to be healthy, but the Cluster Events have a large amount of the below errors. There is a fix for it, which the customer is busy with at the moment.My question is, would the below error cause the Commvault Cluster process to not start or is that a separate issue?I would have expected to at least have SQL instances discovered at a node level?  

Hi all,In the 2024E release I read something about migrating data from other backup vendors to Commvault. Unfortunately this can only be done for file ystem data (the the moment). Is there a plan to migrate other data (databases, VM's) too? That would be a complete solution when a customer wants to migrate from another vendor to CommvaultHopefully we have some information on this! Thanks in advance for the answerKind regards,Henk

Hello, please if you can help me I have this error when I take a full backup of a VM this Job advances 36% then I get this error. Maybe someone had experience with that error.“ Error code: [91:113] Description: Unable to read the disk [[PSLP40TBSSD03] clon bit01/clon bdnit01_3.vmdk] for virtual machine [S-NAL-BDNIT-01] on Host “