Commvault Cloud Topics

HI,I’m trying to configure the email settings to send alerts and reports to office 365 users using the article in the link:https://documentation.commvault.com/2024/essential/configuring_email_server.htmlThe problem is I can’t find the option to use modern authentication method. 

Hello,Could you say please, when I do “Send Logs” operation and choosing include CommServe DB, does it contains KMS (built-in key management server) data?Thanks!

So far we’ve utilized non-worm server plans for VM group and SQL instance backups via Equivalent API.Is there any approach in API to enable Worm flag.Any suggestions would be greatly appreciated.

Hello support,Looking for suggestions about a fresh CommCell environment for backup ~700 o365 exchange online mailboxes.Im thinking about an All-In-One approace in a Azure VM?Do you think it’s necessary to separate the CS and MA for just 700 exchange online mailboxes?Please for your feedback,Nikos

Hello Community, I am facing problems at restores incl. “unconditional overwrite” option into NS Default. Even a Inplace restore back into the Default NS as well as an out-of-Place restore into Default NS. Every other destination is working for restores. Do anyone know restrictions or is aware about this?I have problems restoring including the “Unconditional Overwrite” option to NS Default. Both an in-place restore back to the Default NS and an out-of-place restore to the Default NS. Every other destination is working for restores. Does anyone know or are aware of any limitations?

we have added hyperscale x to existing MA zone group but while trying to detect device using hyperscale x MA not able to discover it ,  is there anyway can we check from linux side to see if we can see the drives and tapes like we can do in windows 

Is there a Commvault report where I can find out when or who deleted a small file on a Commvault FSA backup ? 

Currently we are backing MongoDB up using Mongo IData Agent with Big Data. We are using the LVM option but are wanting to use the SAN Snapshots. Would we need to setup the Mongo Database to used the SAN Based Snapshots. To enable this would we need to install Mongo DB on a  NPIV based LUN. Is there any documentation on how we would configure this.  

Hi All, We may require setup script update Nutanix instance IP and proxy VSA after failover to DR, check with web site provide VMware https://documentation.commvault.com/2023e/expert/changing_proxy_esx_server_for_vmware_instance_vmware_command_line_01.html, but cannot found for update Nutanix https://documentation.commvault.com/2023e/expert/command_line_configuration_virtual_server_agent_for_nutanix_ahv.html May we know how to use command update Nutanix instance IP and proxy VSA? Best regards

Can someone explain to me in few words the difference between the associations and owners sub-tabs? 

Hey there everyone!Does anyone have suggestions on how to go about working around an ISP issue where the 5th or 6th hop out to the internet (from the datacenter) is dropping packets and causing the backup to cloud storage to fail?We’ve tried adjusting chunk size and retry intervals, but it still seems to be hard to get the data through before the entire job fails.Any help would be appreciated. The amount of backup data would be around 4TB for a full. Thanks!

we have done all in one server deployment  on windows server 2019 ,and our security team has done some hardening manuallty , but they are not able to check the CIS Baseline/Hardening compliance foir are not able Apache Web Server and DB ,  what all are the security measures taken in 11.28 software especially for  iis tomat appache and sql , we are not using CIS OVA image . is there anyway to check compliance for separate component 

Hello Team,Due to the fact that the Commcell Console can no longer be used in FR 11.34 during a new installation (https://kb.commvault.com/article/82051), I am trying to get used to the Command Center.In Partner Support I often get the question: "Why are my tapes not getting free?" The best tool in this case would be the "Data Retention Forecast and Compliance Report".https://documentation.commvault.com/2024e/expert/data_retention_forecast_and_compliance_report_overview.htmlWhere can I find a comparable tool in the Command Center?I would have expected a new report with 11.34. I have not found a report on this topic in the Store either.Thanks in advance Joerg

Hello, our Onedrive & SP online job is “completed with errors” with OneNote Files.Error on SP online:file_name.one FAILED The remote server returned an error (503) Server Unavailable.Error on OneDrive:System.Net.WebException: The underlying connection was closed: the connection was closed unexpectedly. We tried renaming and moving the onenotes files, other files are well backed up. Br,Julien 

Hi all, We have 2 Datacenters with 1 Media agent on each, they have the exact same configuration but on one the VSS services (SW & HW) are running and on the other one they are stopped.Services are in manual startup so my question is when are those services started? what is the default behavior? Stopped and started when needed? I know this topic has already been discussed but those specific questions weren’t answered. Thx in advance for you answers.

Hello, I’m during the backups migration from tapes to disk library. I have encountered the problem with jobs that are somehow disabled. The retention of job is still valid. Auxiliary Copy is skipping this job.This is the error that I’m getting when I’m trying to pick the jobs for copy  

Is there a solution or recommendation on how to backup / restore Kafka with Comvmault? ThanksMike (Please move this question to “Commvault Q&A”)

Hi Guys, a wrong message is being displayed in our Commsever (more usage is listed as it is, instead of 6,5 TB it is showing 9 TB of data). I read, that a license renewal file for the Commvault can correct the error. Can you please tell me where and how I can download such a license renewal file? Do I need to contact the sales manager, who is responsible for purchase of Commvault and he will contact the Commvault Team or how does it work? Best regardsEugen

Could someone provide link for Air-gap protect cost calculation. 

Hi,Is there a way to identify files by name and location who where during the file scan marked as new?We know they are not new as they the data backupped is low.The reason is probably a right or attribute changed as we also see no modification dates changed.Data is located on a network share on a Isilon using a Windows File Agent

We have configured the replication between VMware to Hyper-V. Source VM is hosted in VMware and the destination will the the Hyper-V host  which is hosted in Azure (Nested Hyper-V).  the replication between the source and the destination working fine. Initiated the planned failover job and VM was booted and was running in Hyper-V manager but status was not reflecting in Commvault and planned failover job was failed at ‘POWER ON’ phase after waiting for 20 mints.Error code: [72:167] Description: Operation [REVERT_SNAPSHOT] failed with error [Failed to perform operation: Revert to Snap] for client [].We are unable to find the exact issue and Here attaching the logs. Could you please help me to fix this. 

we have implemented hsx and created aux copy to current storage policies and copied all the data , now we also have other aux copies for the same storage policy to tape,  all the jobs is copied to HSX copy, but tape aux jobs are running , i have disabled the schedule and waiting for the jobs to finish,  can i change the primary copy to hsx once the aux copy is finished, please note that they are qualified aux jobs for tapes copy with status to be copied , will this be copied from primary hsx after cutover,  what is the recommended way , do i need to change the tape aux copy source copy to primary hsx ? 

Please help, it is a critical case, I updated my commvault from 11.32 to 11.34 everything was normal but the next day the commvault OS cannot be found, the disk is not recognized. 

Log command line(third party) backup is failing for SAP HANA server. Attached screenshotSYSTEM DB backup is running fine 

Hello dear colleagues,can someone please tell me what to do if the Commvault services on the client no longer start? I don't know what happened, but the services on the client (see image below) no longer want to start. Is there a trick or a recommendation that can be used? When backing up the client, the following error message appears (attached picture below).