Commvault Cloud Topics

I would like to know how I can retake the exam?  

How can I cancel my Exception Requested in Commvault Learning?Cannot found any process for Exception Requested and cannot cancel request.If request to other courses will show the following message.I got stuck like this: An error occurred while processing your request You may continue working in another area of the system by clicking on another tab or link above. Return to Previous Page  If this problem persists, please contact your system administrator and provide the following error details:Error: 1b2ef2f9-ff7b-4403-9682-9e9899d122fe

I am asking because as you see we have the Commva at the version 11.32.45 and to the others are behind. Any advice would greatly appreciated.  

Hello, Today we would like to order some external device from Azure to copy the data between Azure and local site. Azure provide two options: -Azure Data Box Disk-Azure Data Box. According to documentation Commvault support the second option, link to documentation: https://documentation.commvault.com/v11/expert/97276_migrating_data_to_microsoft_azure_using_azure_data_box.htmlbut how does it look for the first option. We have network connection built on 1 Gb/s which should be so slow to send 30 TB of data. So maybe better option is Azure Data Box disk which can be connected by USB slot. Regards, Michal  

when i try to backup ActiveIQ mysql DB with the Mysql agent it seems like everything works.When i try to restore the MySQL server the job fails with "cannot start restore program on host (xxx.xxx.xxx.xx 8400*8402) - network error occurred or the products services are not running".The MySQL services are running and there is no firewall between the commserve and the mysql server. 

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Hi All,We have a VM of 1.5TB, iDA: Virtual Server, Vendor: VMware.While we are restoring the VM with out of place to same destination as source, we are getting low throughput i.e., ~29GB/hr where our network is 10GB/s.This VM is a Windows 2019 machine with latest VMware Tools installed and we have a VSA in same cluster of VM & a physical Linux server as a Media Agent in the same LAN.While backup, it was taking HotAdd mode and the throughput was 137GB/hr and elapsed time was about 6hrs for backup, but for restoring it taking NBD mode and throughput is too low & time taking restore was more than 24hrs.Can someone please let me know, is this restore was slow because the speed of writes on the datastores & disks was low? and also no.of files can affect the speed?If yes, how can we increase the speed of this restore?If not, how can we find the cause of the slowness, any logs to check or any tool to use like CvDiskPerf tool or C

Hi All, i need to configure a lot of new oracle instances. The customer do an tech refresh and we have to move all instances in comvmault to the new oda appliance.  So after i installed the file and ora db agent i start the configure process. In the content window i cant select the backup sp file option its not possible. After a buck was running and finished it i can select this checkbox.  is it normal ? 

Hello,Is there a way to perform a hardware refresh of a media agent and keep the same hostname ?It is maybe covered on this procedure but I don’t see ithttps://documentation.commvault.com/11.16/mediaagent_hardware_refresh_overview.html Thanks !  

Hello community, I have a DAS presented to our windows 2019 media agent.what is the recommended block size format on Windows for the mount points ?I know that for Index cache and DDB it shoud be 32k. Thanks ! 

Hello, While defining an alert, i want to set the alert token to match “Not applicable”. Example Virtual Machine name is Not Applicable. For that do i need to use any specific regex or blank spaces as i t does not work when i use “Not applicable” Thanks

Hello,I create a plan, and associated it to SAP HANA subclients.the backup must be scheduled by external scheduler. third party (command line).as the plan includes also the schedules, how to avoid to have both schedule running, the goal is to disable the schedule on Commvault side. When using storage policies, no problem, we just create a Storage policy without a plan assoociate to it. Thanks !  

Hello everyone,I'm reaching out to the Commvault community with a request for guidance as I embark on a new challenge. I've been in IT since the early 90s with a focus on SAN, NAS and Object storage, but I'm relatively new to Commvault administration and engineering.I've recently joined a team tasked with migrating our backup environment to new hardware, including Nutanix. While I'm eager to learn, the lack of existing architecture planning and the potential for misconfiguration have me concerned (most of the CV people we have are admin not engineers). My goal is to design a solution that optimizes our resources and avoids leaving performance on the table.Here's a brief overview of our situation:Current: Mostly SAN/DAS targets, primarily backing up VMs. Future: Incorporating Nutanix which I understand may introduce new considerations.  We also have new DAS hardware which, if I understand, means that there ar

Hi all! Hope things are going well!**Sorry, there is a wrong title of topic  → we need to migrate from LTO8M to LTO8**I am coming to you with a question.We were using LTO8 tapes in our storage policies, then due to savings someone decided to start using LTO8M… now all recent backups are written on LTO8M And we do have some older backup on LTO8 and some on LTO8M:What we need to do is to have all those date on LTO8 due to some compatibility problems. So my question is - is there a way to migrate those data from LTO8M to LTO8 within this one particular copy? We have calculated and to store all data we would need around 100 new tapes of LTO8, but about

Hii have just primary copy to tape for DB2 .when i try db2  full restore from  tape to disk .i get error messaje like this. i check all article but didnt fix this issue.Any idea  https://kb.commvault.com/article/53924 https://documentation.commvault.com/11.24/expert/disabling_optimization_for_restores_from_tape_library.html 

Hello community,We are looking for Azure Data Box alternatives.The goal is somehow to copy / move a Disk Library from a local physical MA to an Azure MA, but not through Commvault auxiliary copy.I found the steps for Converting a Disk Library to Cloud Library, but prior that, what is the way to copy the Disk Library from physical MA to an Azure MA?Maybe, this is the way?https://documentation.commvault.com/v11/essential/media_recovery_disk_media.html Please for your feedback,Nikos

Hi, We will implementing vm livesync to DR, but considering bandwidth limitation can we set livesync data from secondary copy. https://documentation.commvault.com/2022e/expert/100033_live_sync_options_for_subclient_vmware.htmlwhat i learn from this link is no option to choose from which backup copy we doing livesync. so does livesync limitation on primary backup only?

Anyone experiencing Blackout Window not working in Archive?  Client and Schedule Policy.Any solution?

Hi everyone, Do we have any solutions to install a new access node with “some valid options" and register to CommServ by 1 command line in RHEL server? I'm trying to do automation for installation process to speed up the installation

Hi All,In our infra the CS and clients are behind firewalls and new client install from CS is blocked. So we are creating custom packages and upload it in the download center.For windows machines, no problem we can access to the web and download the package.But the linux machine where we have only CLI, is there any magic commands to download the package from the download center directly? Thank you in advance. 

Hello, I need to enable ping to hyperscale nodes for monitoring purposes. Is there a specific way to do it or standard linux commands need to be used? Thanks

Hello, hopefully i have this request in the proper place and it has not been asked before.So I have 2 exchange environments because where is the fun in just having one. I currently have a 2013 exchange env. running 2013. Dag1also an exchange 2019 system. Dag2  My ask is.. We are only interested in backing up the databases within the dags. Which is happening and no issues, but today I was looking at capacity usage and I notice that all the DAGS are part of a multi server setup, and these servers are also doing a file level backup, to me it seems that this is a duplication of backups and I only need the DAG DB’s. can someone confirm this is true and I only need to be backing up the DAG data and not the actual servers that are doing a file level backup as well. btw, I am using the passive copies in the DAGS. thanksChris 

Is there any report where I can select IP address for clients listed in it? My IT security dep wanted list of all infrastructure clients with IP address, but all reports has only client name and host name.

Hello Commvault Community,From below link that Commvault capable to have direct access to Storage Array to do backup process. https://documentation.commvault.com/2023e/expert/getting_started_with_hpe_3par_storeserv_primera_hpe_alletra_9000_series_hpe_greenlake_for_block_storage_array.htmlMy question is can Commvault backup the whole LUN from above steps? Let’s say I have 1TB LUN_A, can I backup LUN_A directly without care for whatever data inside of it?The goal is if LUN_A fails, I can restore from the backed up LUN_A to source Storage and mount it to designated Server.Thanks.

Hi All, i found this post ( New DDB stores gets Auto-created.. Horizontal scaling enabled.. | Community (commvault.com) ) but doesnt help :(  So my question is how can i prevent creating an new ddb because of high qi times ? DDB(s) reaching QI time threshold for adding new Subclients [ {DDB [XXXX] MediaAgent [XXXX] Path [XXXX] AvgQITime [670] Free Space Percentage [56] } ]. New DDB(s) may gets created if it crosses threshold. Please review the DDB configuration, for more details refer Deduplication Building Block Guide on Books Online. I dont find any additional settings to prevent creating new ddb