Commvault Cloud Topics

Hello ,I need to create a schedule to data verification to copy that go to tape library ,I saw this option in the commcell console,I see option of all picked jobs in the advanced option of the data verification of the storage policy but I don’t see option of all the jobs that automatically go to the tape.I can do ctrl A and select all the jobs is the storage policy copy and checkbox pick for verification   thank you very much! 

We have a use case scenario to take backup of 24 SQL instances via command center.Is there a way we can group them together so that a single backup can group those SQL Instances together in one go?

Hi,we have 2 vCenter and we use the vCenter backup from commvault.Most of the VMs moved from vmcbdf01 to vcenter1.But in the client computer groups i see them on both as active.But why when they are only hostet on vcenter1. Why are the VMs active on vmcbdf01?I have retired the client on vmcbdf01 but then he uninstalled the agent of the client when there was it installed :-(Now some clients are twice in my list.One (with only the SQL backup) is hostet on vmcbdf01.The other one with VMInstance is hostet on vcenter1.

Hi all, Trying to recovery my SLES file server backup as a Vmware virtual machine but I am getting faced with these errors. I have already done the 1 touch recovery backup.  Any tips on where I can start looking? Also, what network configurations should I use if I want to recover this without disrupting my production network?   

hello,  Can a restore job be created or scheduled for a backup that hasn't happened yet?For instance:I would like to perform a restore every Sunday using the backup that occurred last Friday.

Hello everyone,I’ve to configure several VLANs on 12 HSX 3.2.I’d like to know if I can do it through a script that uses nmcli or simple copy a predefined ifcfg-ethX/bondX configuration files?Thanks and regards 

Hello I need to capture all backup and restore jobs activities logs to be exported to splunk. I’m looking at the “Program Files/Commvault/CoententStore/Log Files” which *.log file contains Backup/Restore Activities?

Hello, We’re currently establishing a yearly reporting for backup size of our systems.Can someone explain the difference between "Protected Application Size" and "Total Size On Media" in Commvault Reports? Thank you and best Regards

I’ve recently deployed an M365 backup from Commvault Cloud. I would like to understand why Teams backup requires a Microsoft API Delegated Permissions and why can’t Microsoft API Application Permissions instead.

Hello,I have a question about Commvault API. Commvault offers API usage for programmers and developers. Can you tell me how to connect to the Commvault API? Maybe you know where you can get more information about it? Best regards,Eugen

Hi,in V11.32, is there an option to change the data paths for a primary snap copy ?In former versions I could simply change the data path in the storage policy copy, but no it is bound to a storage pool, I intend to replace.The dedupe engines associated are already empty and I created new Storage Pools for the active backups copies and seondary copies.I’m not able to complete delete the Storage Pool, since the meta data of the snapshot jobs are still stored there.adding the new disklibrary to the existing pool might enable me to delete the currently used disk lib and paths, but the original StoragePool has to be maintained, although not really used to store backup data.rgdsKlaus

Hey, we've got HyperScale X with 9 nodes running RHEL 7.9.We recently added another node running Rocky Linux 8.9, and they're all on version 11.32.54.Each node successfully rebalanced.Backup and restore operations work fine on the new Rocky Linux node.Issue:When I ran the command /usr/local/hedvig/scripts/showmembers.exp on the existing redhat node, I noticed that all the Red Hat Linux nodes have two entries for ports 7000 and 7010, but the Rocky Linux node only has one entry and is missing port 7000. when run command /usr/local/hedvig/scripts/showmembers.exp on the New rocky linux node, it give an error “operation time out”netstat show there is no service running on port 7000 what port 7000 is used for and how to enable it on the Rocky Linux node.

Hi Community,Just wanted to quickly bring to everyone’s attention that as of last Saturday (15th June), Platform Release 16 (SP16/FR16) and Platform Release 24 (SP16/FR24) are both now end of life.  https://documentation.commvault.com/2023e/essential/platform_release_schedule_and_lifecycles.htmlWhat does this mean?When support for a platform release ends, Commvault will no longer provide new updates and maintenance releases for that platform release. For customers on supported products with platform release versions that no longer have full support, Commvault offers limited support as follows: Limited break/fix support

We are running Commvault v11.32.43.Some of our VMs have the File System Agent in addition to the VSA backup and we want to delete the FS agent from those VMs.After we perform release liscence and delete to the FileSystem Agent via the CommCell Console, the VM still shows even though we have the ‘Display Virtual Machines’ checkbox un-ticked. (The VM shows it has only VSA agent via the CommCell Console)

I’m attempting a MySQL restore (made with XtraBackup if that matters) but I can’t get over this error: Description: Restoring Percona Xtrabackup database [~XXXXXXXXX~] failed. Reason:[~Failed to fetch destination MySQL data directory.~]Source: XXXXXXXX, Process: MySqlRestore MySqlBrowseAgent.logMySqlBrowseAgent::SendValidateServerResponse() - verifyUser failed err=[Config File:[ /etc/my.cnf] does not exist]MySqlRestore.log111627 1b40b 06/13 10:42:37 280447 GetMySqlInfo::DeleteConfFile() - GetMySqlInfo object not init'ed It happens whether or not I use UNIX user impersonation (mysql user if that matters).Config file obviosly exists and is owned by mysql:mysql  

Yesterday we added a new client to our commcell.  We had originally purchased 20 Virtual Operating Instances.  So with the addition of yesterdays client we are now at 100 %.  We have used all 20 of 20 licenses purchased.My question is why do I see this message in the events:System has reached within 100 percent limit of [Virtual Operating Instances] usage. System may start to disable options soon. So yes I understand we are at 100% and have no plans of adding another client unless of course we release a license on a current client.  But what does it mean SYSTEM MAY START to DISABLE OPTIONS soon??? now sure I understand why it states this. SNIP: Please adviseThanksBC

Docker Change On Dec 15th 2020, Commvault released Feature Release 11.22 which represents the third software release to support protection of Docker containers that are managed by Kubernetes. Commvault also announced deprecation of the Docker Virtual Server Agent (VSA)      What changed? Commvault has observed a significant shift from our customers and the containerization market in general towards orchestrated container platforms like Red Hat OpenShift Container Platform (RHOCP) and Kubernetes. As popularity for RHOCP and other Kubernetes distributions has grown, we have observed a reduction in demand for native Docker protection. In line with market trends, Commvault announced Deprecation and End-of-life fo

Trying to deploy CV to protect my Hyper-V cluster (intend is to use intellisnap). However after installing the product and trying to configure Hyper-V as hypervisor, it just doesn’t discover any nodes in the cluster nor discover individual nodes. The access node will be available during the first discovery try and then after few seconds it comes back with no error and now access nodes won’t be available.Setup:Hyper-V 2022 2 node clusterPermissions for account used – part of Hyper-V administrator group, Users group, Administrator group, backup administrator group. The account have full control on the hyper-v cluster.Commcell server v 11.34.5 (initial app setup complete – storage and plan added) and Array configured.

Hello Team,We have recently configured Commvault metallic with OCI one of the Oracle Instance where it is running on PAAS environment.The backup is going fine now we need to test it from backup.Please let us know in place restore of instance / DB to OCI.And one more that what kind of restore level possible to PAAS environment.

Hello Communinty, I would like to know some details about backup in Azure for VMs. I checked that disks in Azure has access from public all networks. Please let me know what can be the impact on Commvault if we use option to Disable public access and enable public access. I know it is related to snapshot copy, etc. Another question is:Do we have some threat to exposied our data to the internet. Regards, Michal

Hello Commvault engineers !I have multiple Plans with different retentions created.We are using a monitoring tool that catches snmp trap sent by the Commserve and generates a ticket on Snow when a backup failed.Into this plan, sometimes we have some clients that are stopped by users and during a backup, they generate an error “Backup failed client offline”I am looking for a solution to avoid that offline clients generate an error.Thanks for your help  

As title implies, I am retiring a VM Server. Currently, this server gets backed up daily, and it kept on local disk storage for a period of 1 month. What is the correct prescribed method using the command center GUI to “stop” the daily backups, and then just have the data age off for the next month until there is no data left and I can delete the VM from the VM group backup. Do I simply change the “plan” the vm is affiliated with to “none”?

I have customized report (from Backup Job Summary report)which has the information of certain jobs with for ex:the report has a table which contains the following columnsJobid, subclient, job status, start time, end time  I have added a schedule to this report to generate csv format file at a specific time.If have to run this report from workflow, which API shall i use? 

I had to run the Forecast report on a storage policy to try and figure out why some old jobs are not being aged. I am used to see the jobs give a reason in the “reason for not aging column”.However many jobs in this case do not have a reason.First thought was that maybe the job is required by another job, but the job ID in “required by jobs” is the same job.What could be the reason?

Hello All,, do you have any experience about over usage license ? actually we have implemented archiving for exchange which 7000 license, then now usage was 7371 .. Q : what will happen to the environment ? for archive and clean jobQ : is it any over tolerance for this cases ?