Getting Started

I installed Metallic Edge Monitor from our IT service center. I’m on an ARM2 macbook running 14.4.1 When I start up Edge Monitor, and go to the icon, it briefly, for a fraction of a section flashes a login, only to be replaced by “Activation in Progress” which never seems to change, even after hours!  Does anyone have any explanation for this?  How do you think I can fix this?  I can’t tell you the version of Edge Monitor, because the icon is unresponsive (except for Quit).

Hi All,We are configuring GFS disk to disk to tape (different tape media). 1: first storage policy will configure daily Inc and weekly full for first disk keep 7 days 2: first disk daily Inc and weekly Full go to auxiliary copy of second disk keep 28 days3: second disk daily Inc auxiliary copy of daily tape media keep 28 days4: second disk weekly Full auxiliary copy of weekly tape media keep 28 days5: second disk Full (end of month) auxiliary copy of monthly tape media keep 12 monthsRefer another vendor GFS, if weekly full backup day same as monthly, backup execute monthly only. May we know Commvault could setup this? May we know Commvault must keep both weekly and monthly if same day?Best regards

We have vm's that by accident got the file system agent, when i try to unistall it from the commcell it automatically selects sql agent. is there a way to uninstall the file system agent without deleting the sql agent?

Try to use qdelete command, but got this error “client: Error 0x139: Token Invalid/Expired. Relogin Required”

How i can revert to a previous version of CommServe metadata

Hi All, Refer below environment, may we know about DDB setting pros and cons? e.g. before failover and after failover for DDB dedu ratio enhance, performance, resilience….. HA setting SiteA commserve master and SiteB commserve standbysetting A use different DDB path locationsiteA data primary backup to siteA local DL1 with local SSD DDB1, second copy to siteB local DL1 with SSD DDB1 siteB data primary backup to siteB local DL2 with SSD DDB2, second copy to siteA local DL2 with SSD DDB2 setting B use same DDB path locationsiteA data primary backup to siteA local DL1 with local SSD DDB1, second copy to siteB local DL1 with SSD DDB1 siteB data primary backup to siteB local DL2 with SSD DDB1, second copy to siteA local DL2 with SSD DDB1Best regards 

HelloI would like to know if there is a way to restrict a user from login in to the commcell without disabling the user? I tried to restrict it from the roles but i couldnt find it.

Hi All, Refer https://commvaultondemand.atlassian.net/wiki/spaces/ODLL/pages/1479215216/Aging+and+Pruning+Process “Idle space on storage not supporting the sparse file attribute can be reclaimed using the 'reclaim idle space' option from the DDB data verification job.” Windows 2022 with MediaAgent and local SSD for DDBCommvault 11.32.35 refer above version and setting, will it require execute “DDB Space Reclamation” job? we check system create schedule job “System Created DDB Space Reclamation schedule policy” Every date at 11AM and associations Deduplication Engines, but View Jobs display “No job history found”, why the job did not schedule execute? Best regards 

Hi All, Refer below auto created by system with schedule backupis Index Server and must backup? refer auto created schedule Full backup and everyday, could change to weekly Full and daily Incremental? is require create second copy to DR disk? is require copy to tape? what impact if did not create second copy? Best regards 

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hiany idea why from and subject are empty ?Pavel 

As titled, any parties did try this in the testing environment without any issue?

Hi All, We have setting as belowversion 11.32.35 first and second disk library with deduplication enable library with 3 drives primary storage policy use first disk library, secondary copy to second disk library, tape copy from secondary copyrefer “Data Multiplexing cannot be enabled on a deduplication enabled copy or on a Disaster Recovery Backup storage policy”, check tape copy policy Media display “Multiplexing Factor 5”.may we know the “Multiplexing Factor 5” will use all tape drives?may we know the “Multiplexing Factor 5” refer which properties setting?could we change? Best regards 

Hi All,Data Multiplexing with Multi Streaming, example, a three stream data protection operation is performed with a multiplexing factor of three. J~1~, J~2~, and J~3~ are data protection operations, and each used three streams. There are three drives available, D~1~, D~2~, and D~3~.If there is data multiplexing with a multiplexing factor of three.The first job (J~1~) uses three drives, D~1~, D~2~, and D~3~:D~1~ - J~1~D~2~ - J~1~D~3~ - J~1~Refer above example, may we know more detail as below?- if J~1~ backup only one VM (without client agent) with three stream, will the VM backup in three tape Tape1, Tape2 and Tape3?- if the VM backup in three tape, should it must have three tape drive when restore? What impact if only one drive available when restore?- if J~1~ backup 10 VMs (without client agent) with three stream, is by VM backup in three tape drive? e.g. whole VM1 backup in Tape1, whole VM2 backup in Tape2 and

I have a very small 5-7 servers/hosts (physical) to protect. I think its about 6-7TB. Have any of you ever installed Cmmvault as an All-in-One configuration? If so, what are some steps you would like to share? I can’t seem to find any link that will show how to do this. 

I’m trying to run an intellisnap backup of an Oracle database, but unable to resolve why it’s not running. The array has been added to Commvault properly, intellisnap is configured on the host, but every time I try to run a backup I get hit with the following error message: Error Code: [32:392]Description: Failed to prepare snapshot. : [VendorId [DELL ] for device [/dev/sda] is not matching for DellEMCPS]Trying to troubleshoot the error message and I can’t seem to figure out where I’m going wrong. 

Hi All, Refer https://documentation.commvault.com/2023e/essential/planning_for_commserve_livesync_setup.html Identical software must be used for setting up the production and the standby CommServe hosts. Ensure that the Operating System and SQL Server version (including feature releases) are identical in the both the production and standby hosts. Could install and setup HA Active / Standby in one Windows 2022 Standard and one Windows 2022 Data Center? Best regards 

How do I get the api equivalent to this:  

In our ORACLE RAC pseudo client configuration the ArchiveLog backup set run every 15min and not every 8h as indicated in the Plan used by the setAny idea?I’m the Commvault administrator but I’m not confident with the DB Oracle part, I tried to following the documentation and I didn’t understand where is my fault ThanksAlex G.

I did shift-F8 to get gui logging going it created the GUI folder under C:\Program Files\Commvault\ContentStore\GUI but nothing is in the folder. I got the message that it was enabled but its not doing anything.Did the logging go somewhere else?  

Hello I would appreciate an explanation of how I delete the backup from the cloud in order to start over. I tried to delete job - under storage policy -but it deleted only the backups that were added and not the first large copy which is 8 Tera i can delete just only the small job that are added with each backup.I want to literally delete everything and let the backup run again after I remove large VM.thx  

Hi, we are looking for more information about the Outlook Addin.Is there a site, that list the current (and maybe previous) Versions?Also some patchnotes and/or compatibility information would be nice to read.Currently, the only reliable way to get the Version/Buildnumber is to download the software from https://documentation.commvault.com/11.26/expert/29115_outlook_add_in_packages.html Un-Zip the Exe-File and take a look into the CvInstaller.ini to find more information and the build number. Btw. did you know, that the Exe-File on the MA-Portal is from 2019, the file from the docs.commvault.com is from 2022?

Good afternoon!Try to find out more about the Yandex search results "Error code: [14:139] Description: The search for results in Yandex could not be viewed."Task logs:@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : msk-cvcsc01File    : JobManager.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@9684  2864  04/19 08:57:23 898884 CVTHREADSTART newRstRequestThread(void *inArgs) Got userId [279] in request.9684  2864  04/19 08:57:23 898884 Servant    [---- IMMEDIATE RESTORE REQUEST ----] Task id [898884] Clnt[MSK-DAG01] AppType[Exchange Mailbox][137]9684  5228  04/19 08:57:24 898884 Scheduler  Phase [2-Restore] (0,0) started on [MSK-CVPXY01.alrosa.ru] in [1] second(s) - CVMailRestoreCoordinator.exe -j 898884 -ccid 2 -c MSK-DAG01 -restore  -jt 898884:2:1:0:0:19696  -mt 19684  1488  04/19 08:57:24 898884 Servant    Reg [Control] received. Client [msk-cvpxy01] plattype = 4. Token [898884:2:1:0

Hello, how can I download the entire essential and expert documentation in PDF without spending three hours selecting checkboxes in the navigation panel?

Hello! I would like some help, on my Commserve server, the Commvault Workflow Engine Service does not start at all. I've tried several ways to fix it.---Sorry for the writing, I'm Brazilian.