Getting Started

Hello,  Quick question about installing Maintenance releases. is it necessary to deploy on all servers: Commserve MA etc ...as well as the clients? Thanks !  

I want to backup postgres servers, for it do i need to open port 5432 between the postgres servers to the commserve and media agents?

I have a problem with the server after downloading it CV_CS_VMWare_11-28.ova What is the password for the administrator button?

Hi as document reference » https://documentation.commvault.com/2023e/expert/backing_up_sql_databases_on_azure_cloud.html I still not clear that, Can commvault backup azure sql to on-premise storage ?Thank you for you help. 

Hi All, Refer auto failover as below The monitoring nodes and the failover CommServe host(s) periodically check the active CommServe host, and automatically fails over to the standby CommServe host when the active CommServe host is not reachable. The failover occurs only when both the following conditions are satisfied: The monitoring nodes and the failover CommServe host(s) are not able to communicate with the CommServe (Instance001) in the active CommServe host. The monitoring nodes and the failover CommServe host(s) are able to reach the other clients in the network.  Compare normal cluster failover concept, it may require third site (witness) decide and trigger failover. But manual did not mention require monitoring nodes in third site. If setting as below, which (nodes / hosts) and how to decide and trigger auto failover when WAN link failure and master commserve still alive?siteA  WAN link connect to siteB siteA have physical master commserve with MediaAgent role backup

Test

Hi All, We test failover successfully, but one of below failed. May we know this tasks for what purpose and why Failed? 05/16/2024 10:57:25     Revoke CommServe certificate...     Done05/16/2024 10:57:25     Delete CommServe certificate folder...    Failed Best regards

Would you tell me what Commvault report options to select to show if system state backups checked or unchecked in the contents section in the subclient properties.   

Hello community, I need your help. I want to deploy a FREL without an OVA. I am trying to install the packages on a Linux system, but when I install, I only see "file server" and "File server core". I don't see "VSA".

hope everyone if good  i have a very strange issue while installing the client in server it get failed to download binaries from package commvault file system core i have also the log attached herewith. please help to get out of this i have done this ot backup my core server. but unable to install client. 

Hello Community, I am doing 3rd copy of DB backup to cloud library. I have separate Role for customer users created. Customer role has below permissions associated. When browsing backups from Command center under a specific customer user, I can see backups but I cant choose the backup copy. Below is a difference when I am logged in as customer user when I am logged as admin, I see additional option to choose backup copy: I`ve added browse and download permissions to customer user, but it did not helped. I  also tried to add permissions over Storage policy, same result. Kindly help me identify which permission need to be added into customer specific Role or user.Many thanks 

I deleted a company, and all associated laptops were also deleted. I performed a commserve restoration, which recovered the clients in the commserve, but the agents on the laptops are still missing. Is there a solution to recover the agents on the laptops without reinstalling them?

I installed Metallic Edge Monitor from our IT service center. I’m on an ARM2 macbook running 14.4.1 When I start up Edge Monitor, and go to the icon, it briefly, for a fraction of a section flashes a login, only to be replaced by “Activation in Progress” which never seems to change, even after hours!  Does anyone have any explanation for this?  How do you think I can fix this?  I can’t tell you the version of Edge Monitor, because the icon is unresponsive (except for Quit).

Hi All,We are configuring GFS disk to disk to tape (different tape media). 1: first storage policy will configure daily Inc and weekly full for first disk keep 7 days 2: first disk daily Inc and weekly Full go to auxiliary copy of second disk keep 28 days3: second disk daily Inc auxiliary copy of daily tape media keep 28 days4: second disk weekly Full auxiliary copy of weekly tape media keep 28 days5: second disk Full (end of month) auxiliary copy of monthly tape media keep 12 monthsRefer another vendor GFS, if weekly full backup day same as monthly, backup execute monthly only. May we know Commvault could setup this? May we know Commvault must keep both weekly and monthly if same day?Best regards

We have vm's that by accident got the file system agent, when i try to unistall it from the commcell it automatically selects sql agent. is there a way to uninstall the file system agent without deleting the sql agent?

Try to use qdelete command, but got this error “client: Error 0x139: Token Invalid/Expired. Relogin Required”

How i can revert to a previous version of CommServe metadata

Hi All, Refer below environment, may we know about DDB setting pros and cons? e.g. before failover and after failover for DDB dedu ratio enhance, performance, resilience….. HA setting SiteA commserve master and SiteB commserve standbysetting A use different DDB path locationsiteA data primary backup to siteA local DL1 with local SSD DDB1, second copy to siteB local DL1 with SSD DDB1 siteB data primary backup to siteB local DL2 with SSD DDB2, second copy to siteA local DL2 with SSD DDB2 setting B use same DDB path locationsiteA data primary backup to siteA local DL1 with local SSD DDB1, second copy to siteB local DL1 with SSD DDB1 siteB data primary backup to siteB local DL2 with SSD DDB1, second copy to siteA local DL2 with SSD DDB1Best regards 

HelloI would like to know if there is a way to restrict a user from login in to the commcell without disabling the user? I tried to restrict it from the roles but i couldnt find it.

Hi All, Refer https://commvaultondemand.atlassian.net/wiki/spaces/ODLL/pages/1479215216/Aging+and+Pruning+Process “Idle space on storage not supporting the sparse file attribute can be reclaimed using the 'reclaim idle space' option from the DDB data verification job.” Windows 2022 with MediaAgent and local SSD for DDBCommvault 11.32.35 refer above version and setting, will it require execute “DDB Space Reclamation” job? we check system create schedule job “System Created DDB Space Reclamation schedule policy” Every date at 11AM and associations Deduplication Engines, but View Jobs display “No job history found”, why the job did not schedule execute? Best regards 

Hi All, Refer below auto created by system with schedule backupis Index Server and must backup? refer auto created schedule Full backup and everyday, could change to weekly Full and daily Incremental? is require create second copy to DR disk? is require copy to tape? what impact if did not create second copy? Best regards 

I  

hiany idea why from and subject are empty ?Pavel 

As titled, any parties did try this in the testing environment without any issue?

Hi All, We have setting as belowversion 11.32.35 first and second disk library with deduplication enable library with 3 drives primary storage policy use first disk library, secondary copy to second disk library, tape copy from secondary copyrefer “Data Multiplexing cannot be enabled on a deduplication enabled copy or on a Disaster Recovery Backup storage policy”, check tape copy policy Media display “Multiplexing Factor 5”.may we know the “Multiplexing Factor 5” will use all tape drives?may we know the “Multiplexing Factor 5” refer which properties setting?could we change? Best regards