Getting Started

Hello, customer is managing SAP HANA backups from DB side via backint. He want to create special 3rd copy of his online full backups.On commvault side, DB backups are taken by DB_backup storage policy and log backups are taken by Log_backup storage policy. As per my understanding, due to whole backup process is controlled by HANA Studio (or similar tool), Commvault cannot control what and when is backed up and therefore is kind of blind. I was able to setup aux copy of monthly Online full backups to S3 library. We are now testing restore from S3 library (it is 3rd copy), but is failing. Failure reason is caused by absence of log backups. Customer now wants to schedule aux copy of Log jobs related to the particular Monthly Online full. I am, however, not sure if it is possible due to mechanism of backups - as I mentioned, they are taken by DB itself and therefore I expect Commvault is not able to “choose” needed log jobs. Conclusion: Is it po

Hello,we back up PostgreSQL 15 databases as FSBasedBackupSet. The databases run on Linux RHEL9 VMs. Commvault copies the PGDATA directory as a file system after calling the pg_backup_start and performing a database quiescing. The backup runs online, which means that applications that could update the data, are running in parallel. If the database is large, the backup may end with "Completed with one or more errors". The reason for this is: Some files that the job scanned and collected in its CVFfiles are deleted. So we get something like this:ClBackupFile::OpenFilesForBackup(7273) - Could not specify path '/data/postgres/db/as15/tabWe then started setting some paths in the additional sPGDirIgnoreList Parameter to exclude deleted files. This resulted in a backup job with return code 0 instead of "Completed with one or more errors".But then some of the missing files seemed to be part of

Hi All,- first storage policy daily Incremental and every firday Synthetic Full (Run Incremental Backup > Before Synthetic Full) keep 7 days 1 cycle- first disk daily Inc and Synthetic Full go to auxiliary copy of second disk keep 7 days 1 cycle- Synthetic Full setup use full media pool and incremental backup setup use daily media pool - second disk daily Inc auxiliary copy of daily tape media keep 28 days 4 cycle- second disk weekly Full auxiliary copy of weekly full tape media keep 28 days 4 cycle- every week change all tape media- Synthetic Full backup start 16 Aug 2024, check tape retain 12 Sep- incremental backup start 17 Aug 2024, check tape retain 13 SepQ1. when will the full backup start 16 Aug 2024 and incremental start 17 Aug 2024 tape media allow overwrite?Q2. we check commvault training material and it will age when finished 5 cycle (if setup 4 cycle), is full tape media allow overwrite on 13

Hi All,- primary site one MA with disk library DL1 (one mount path) - DR site one MA with disk library DL2 (one mount path) - DR site MA SAS direct connect to tape library- subclient_A with 20VMs and subclient_B 30VMs use same storage policy Primary backup to disk library DL1 daily 7PM- aux copy from Primary backup to Second backup disk library DL2- aux copy from Second backup to tape Q1. since the tape backup from single source DR site MA, the multiplexing factor default 5, may we know the actual factor is 1 when backup to tape? Q2. any benefit if change multiplexing factor from 5 to 10?Best regards 

Hi All,- Commserve active is physical server first instance Server1 and second instance Server1_HA in primary site with Media Agent backup primary data- Commserve standby first instance Server2  and second instance Server2_HA is VM DR site- Commserve Media Agent is physical server Server3 for aux copy primary backup to DR- subclient DDBBackup auto created in Server1 and Server3 and backupQ1. what is suggest for recover if HA node crash? backup whole windows node for recover or reinstall new windows and join HA cluster?Q2. if require backup Commserve active whole Windows system for restore, should backup Server1 > File System > defaultBackupSet > default or backup Server1_HA > File System > defaultBackupSet > default? Q3. if require backup Commserve active whole Windows system for restore, should also backup Server1_HA > SQL Server > Serve1\COMMCAULT > default database?Best regards

Hi All,- primary VMs backup to primary site local disk library retention keep 7 days 1 cycle- second backup from primary backup to DR site local disk library retention keep 7 days 1 cycle- tape backup from source second backup and tape retention keep 28 days 4 cycle- tape backup from source second backup and tape retention keep 365 days 12 cycle- tape backup from source second backup and tape retention keep 1825 days 5 cycleQ1. any suggestion for Storage Policy CommServeDR retention keep if CommServeDR only backup to disk?Q2. any suggestion for Storage Policy CommServeDR retention keep if CommServeDR backup to disk and tape?Best regards

Hi All,- primary backup many VMs to primary site local disk library with synthetic Full and daily Inc policy schedule 7PM- second backup synchronous copy synthetic Full and Inc from primary backup to DR site local disk library - tape backup synchronous copy Inc from source second backup - tape backup selective copy weekly full from source second backup Refer aux copy schedule. By default, the Continuous option is selected and auxiliary copy operations run at 30 minutes interval. that these operations will be performed only when new data that needs to be copied is found on the primary copy (or source copy).Q1. if primary backup start 7PM and finished 9PM, when will second backup start? is 30 mins after primary finished or when primary backup progress 30 mins (because new data that needs to be copied is found on the primary)?Q2, refer Q1, when will tape backup execute? is 30 mins after second backup finished or when second backup

Hi,I see in the documentation that Azure SQL, Azure PostgreSQL and Azure MySQL do not support incremental/differential backups.My question is, will incremental/differential backups be supported in future releases?I see other services like Azure CosmosDB does support incremental backups, so I wonder if it’s just a matter of time for the others to support the same… Another question would be, how is point in time recovery achieved for these PaaS DBs? I could only find information about log backup for Azure SQL… how would PostgreSQL and MySQL achieve point in time restore? are logs backed up for these too? Thanks!Sergio

OK,  have CommVault running on a windows server,  And would like to back up a ESXI server and associated SANS.  Any suggestions on how to go about doing this.

Hi All,- disk library DL1 with mount path X:\DL1- mount path X:\DL1 Capacity 100TB with Allocation Policy - Space Allocation "Do not consume more than 50TB" Q1. refer above, may we know Space Management - Space Thresholds refer which value for calculate %? 100TB or 50TB Q2. if Space Management - Start aging when data occupied on disk is 80%, will aging never start if refer value 100TB? Best regards

We have a number of Windows 2012 VMs running on ESX.    We are standing up new Windows 2022 server VMs to house the data on these VMs.   The goal is to swing Datastores from the old VMs to the new VMs.   Except for the OS, the VMs will be setup identically. Now, the Commvault backups for this data has been on unlimited hold since the dawn of time.   The servers themselves hold a grand total of about 100TB of files.    One AUX copy of the backup data is about 1PB in size.    I don’t want to add any more to this unlimited hold data copy.     If I keep the Commvault node name the same, can I avoid another full backup event for this data?   Or will the unique system identifier foil my plan?    I want it to back each server up incrementally on the first pass. (backing up only changed/new files).    Whaddaya think? Thanks!

Hello Commvault Community, A few days ago I configured some Auxiliary copy job from local MA to Cloud Library in Azure. I have noticed that some of the job use only one steam for the copy data. I am looking for reason why that behavior it takes place. The configuration is very simple:Media Agent with local copy → second copy in storage account Azure but connected to the same MA. I have the same configuration, but in different storage policy and in there the Copy is ongoing on tens of streams not only 1. Please help me to find out the reason of that property. Regards, Michal 

Hello Team, I have an requirement to add around 300+ mailboxes to Exch archive using command center and run.so trying to understand how can it be done in bulk because adding it one by one will a task for us.Request your suggestions...  

Hi I am trying to download trial software for Vmware backup but this looks like rocket science I am suspecting that this may be some kind of secret company so I told my boss that we shouldnt touch this and continue with veeam Can somebody confirm that this is maybe company that deals only with government because for any solutions I was able to download trial software but this looks like it is imposible

Hello,I try to migrate from Storage Policies and Schedule Policies to PlansIf I use CommandCenter to create Plans as substitue of exsting Storage Policies, I can decide whether to keep the first or the last backup for extended retention.But I’m missing the definition for the Start of Period (like 3rd day of month or monady in case of a week).The Plan automatic is set to 1st day of month and friday for weekly period.has the start of period option been removed from future configuration options ?If I start with 11.34 today, I would not be able to modify this or even see the current settingsrgdsKlaus

Hi,I’m currently migrating from StoragePolicies and SchedulePolicies to Plans, as required for new installation beginning with Commvault 2024 (11.34).In the past I requested the backup copy to be started within the same schedule as the backup.if many subclients / VM Groups are triggered at the same time, the backupcopy is started immediatly or queued until free streams are available.If I use the standard asynchronous method, the backup copies are processed per Storage Policy, Jobs to copy are determined at start time of the backup copyjob and do not automatically add new backups, that are finished during time of execution to the backup copy job list. This results in a higher time needed to complete backup + backup copy operations.I cannot find this option in the plans, I created.I’m also missing the option to throttle the amount of paralell backup operations for a client, which I used to simplify the schedulin

Is there a setting that only certain IPs can access when connecting to Commvault Command Center?

I need to find the supported system version information for simpana v10, but it's hard to find the document. Is there a way to see the simpana v10 document?

Hello,Can i add more then 1 syslog server to the commserve?We send alerts to splunk with a a syslog server , another team needs us to send them audit trails and i dont want to overflow the splunk with alerts and audit trails , can i can another siem connector to somehow divide the data? 

Hello!  I find myself once more confused about the partner types and partner badges for Commvault, as used in https://www.commvault.com/partners/find The badges for individuals are listed in https://www.credly.com/organizations/commvault/badges, but not those for companies.  I see there Aggregator, Distributor, Managed Service Provider, and Solution provider as types of partners, and I can’t tell which does which.And the badges don’t seem very self-explanatory to me either. Service Advantage and Service Advantage Plus probably mean second level support, as contrasted to CASP? What does the “plus” mean though?And CASP seems to be first level support? And then it’s sorted again in four ti

I have a s3 compatible storage , will i able to add it as a backup repository in my commvault web console? And i have seen One thing called media Agent i needed , what is this?

Hi All, subclient SUB1 with VM1 use storage policy P1 storage policy P1 retention 7 days 1 cycle with disk library DL1 manual execute subclient SUB1 backup on 2 Jul 2024 successful 12 Jul 2024 we check storage policy P1 > View > Jobs, unselect time range but cannot see the job history subclient SUB1 backup on 2 Jul 2024 12 Jul 2024 right click subclient SUB1 > Backup History, can see the backup job on 2 Jul 2024 check Storage Resources > Libraries > DL1 > Mount Path > View Contents, can see VM1 backup data on 2 Jul 2024 not Aged  Q1: why the storage policy P1 cannot see the the job history subclient SUB1 backup on 2 Jul 2024? Q2: since the Storage policy P1 cannot see the job history subclient SUB1 backup on 2 Jul 2024, if create aux copy and select Backup period Start and End Time 2 Jul 2024, will data copy to tape? If no, how to copy VM1 backup data on 2 Jul 2024

Hello, I am trying to take commvault solution architecture-cvsa24 course and requested exceptional request by accident and couldn't get a response for more than a week. now I am trying to take the course and completed all the pre request but can't apply because of the exceptional request is still pending.can you help me resolve this issue ?

II need help with Metallic for O365.I don't see the content tab to add a new email to the backup. The tab appears in the videos, but the content tab does not appear on my console.I don’t see the content tab and the button Add:  My console: Thanks

Hi Teams,I have a trouble when i try to test live mount with eror :Unable to start the 3dfs server. Please check the communication between the MediaAgent and the 3dfs server. Im using media agent linux when i try with ma windows is no problem Any can helpsThanks