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Hi all, So I have a customer that has expessed interest in Azue AD (EntraID) backup. According to BoL (https://documentation.commvault.com/2024e/essential/azure_active_directory.html), only the following object types are protected: Users Groups Conditional access policies Enterprise applications App registrations Roles The customer is aking how to protect other objects, like devices, etc. Microsoft might create new object type at any time, why don’t we just protect all objects? 

Hi (new account due to email change, but still the same guy here)!I have a customer which wants to know if besides SAML and AD/LDAP, OpenID Connect is supported as a user authentication method for Command Center.Does anyone know if this is possible and/of if it’s being considered/developed?Thanks!

I have been using Metallic for a year but, would like to get certified.  Is this training included in the professional training?   Also, is the new portal (https://readiverse.commvault.com/learn) included if you are already a client or is there an extra cost? Thanks, in advance.

I created commserv 11.36.49 environmentProxmox VE 8.3.5 datastore are 3 types, zfs, NFS share, ceph I tried backup , zfs success, but NFS and ceph are faileddocument said follwoing… I don't know why it failedThe Commvault software supports protection of Proxmox VE VMs with the following storage types: Directory NFS CIFS Ceph/RBD LVM-thinhttps://documentation.commvault.com/2024e/essential/protecting_proxmox_ve_vms_with_commvault.html  NFS and ceph are output same error to /var/log/commvault/Log_Files/vsbkp.log , “ Failed to open device [/dev/nbd??]”proxmox snapshot ware created, but commvault could not detected snapshot. What could be the problem?  proxmox infromationroot@pve3:~# /opt/commvault/Base64/TestVMInfo -proxmox -server localhost -user root -password <password> -gethostinfoUsing NodeName=[] InstanceName=[Instance001]TestVMInfo started...BUILD-TIME=[02:16:28] BUILD-DATE=[Mar 15 2025]Testing VMInfo Instance Type Proxmoxlocalhost 8.3.5Host List:Host=[pve3] Versio

Does Commvault support or plan to add support for Multi-Streaming during Full VM Restore in VMware?For example, a VM with 4 ‘vmdk’ files can use 4 streams during restoration.We are running ver 11.24 and see that a single stream is used during the restore which slows restores down, especially for larger VMs.We could of course use Live VM recovery but that does not help if the VM is running any resource-heavy app.

Hello Last week upgraded to 11.36 and today I removed old sql 2019 but apparently you also remove sql services. Now the sql database doesn't start anymore. I still have an old installation of sql 2022 with commvault license should I just start a new installation and then use the same instance ID which is set to passive? Or what is best practice in this situation??

Hi team, how much backup storage capacity will be consumed when using OnePass backup of VMware VM?Assuming we have one VMware VM (100 GB used inclusive 30 GB MS SQL DB). When we do a VM backup with DB agent, do we backup 100 GB (onepass) only? or we backup 100 GB (VM level) + 30 GB (DB agent)? It means backup storage will consume 100 GB + extra capacity from DB backup. Which one is correct?Thank you. 

Commcell 11.36.491touch Linux iso 11.36.49 (DVD4_R11_B80_SP36.iso) I’m trying to virtualize a 1-touch backed up fileserver and running into a “failed to install grub” error message at the end of the process this is the disk layout i’m trying to restoreI have the client logs but I don’t know where to look (and also don’t believe it’s safe to upload as-is here)Any ideas?

Hello All,we have percona-mongodb with 10 nodes.Snaps completedsuccesfully. BUt backup copy fails as following. My commvault version is 11.32.76. I coudlnt not find details error on the backup copy logsError Code: [32:392]Description: Internal software error occurred. : [Mount failed:OS mount failed (MM.60614) (MM.-335352634)]Source: gbmnsp10, Process: MongoDB   

is it possible to change the network topology after creating the hyperscale x cluster /storage pool

Hello, I can no longer access the CSOD portal. I have a voucher for the Advanced Configuration exam.How can I take the test on the Rediverse portal using the same Voucher? It is not appearing on the new portal.

Hi together,due to the necessary transition from Storage-Policy/Schedule-Policy to Plans, we are looking for a method to do bulk changes to the configuration (400x HANA, 500x Oracle, 100x Postgres ...).When we are using plan rules this seems to work, but in fact it does not. The plan rule is changing only the assignment for the subclient and not for the database instance.Example: Plan rule for Postgres should assign a derived planThe subclient is changed to the Derived Plan, the instance is not (completely) changed; here you find the Base-Plan that is “mentioned (sorry for this term, but configured would not be appropriate)” and the instance is listed as “not ready”.Qcommands (and therefore workflow) seem to have no interface to assign plans. So my question: How can I do a bulk change for database agents and assign a derived plan to the Subclient and the database instance?Thank you.Michael

 I'm trying to backup Virtual machines on VMware.All backups are ok except two vms.I have this errorCannot read disque [[Datastore2-Compellent] SRV-EXCHANGE/SRV-EXCHANGE-000002.vmdk] for virtual machine [SRV-EXCHANGE] on the host [esxi03.domain.local]. [Une ou plusieurs erreurs se sont produites lors du traitement de la demande. (ERROR_ERRORS_ENCOUNTERED.774) , Échec de ReadCurrVmdkFile (W32.774)]I have verified the connection between the access node and vice and the ESXIs all fine.But I noticed that commvault try to access to vmdk disk that didn't exist on the VMs.i have tow VMDK Files for two virtual disks that called  “SRV-EXCHANGE/SRV-EXCHANGE-1-000028.vmdk and SRV-EXCHANGE/SRV-EXCHANGE-000004.vmdk” for this vm.Someone has a solution for this 

Hello,i have completed my certifications in 2022. but badges are missing could you please guide how can i get 3 badges Commvault Foundations. Commvault Advanced. Commvault Engineer.Thanks in Advance.cheers,Bhargava

We are running on Commvault 11.20.Currently backup jobs are using Azure Blob cloud disk library, with container default setting.  (On Azure is container type is Cool). We would like to move this storage to another tenant with different storage account with Cool/Archieve type container.  Looking for a best approach to migrate the storage, if it can be done from Commvault and not from Azure.

Hi! Is there a way to check if media agent has on-going activity? Don’t see any API for job controller or media agent call that can be used.  I’m struggling with automatic patching for backup infrastructure but want to avoid interfering with client backup jobs or stuck LTO tapes as a result of reboot in the middle of write. So want to check if media agent is in use in a loop and reboot if no job is actually running.  Thanks. 

Hi,Looking for some feedback from the community on how to proper address the below scenario.I have a need for separating a specific licenses into different chunks (or storage policies or something else). In other words, I have different departments buying end point users licenses for example; HR / Supply chain and each purchased 20. They want to make sure that there are free licenses once they need and receive reports on the available licenses for their area. Am I able to allocate a number of specific licenses to a specific storage policy? Can I allocate a # licenses to a CommCell Group and once installing those machines, we place them into a group which then consumes the license for that particular group?These departments have different storage policies. What would be the most appropriate way to make sure each department gets only what they purchased license wise? Thanks in advance

Hi folks,I'm building a custom report using SQL. The final output should look more or less like the “Backup Job Summary” report in Command Center. However, I'm running into issues with the Retention column.I’ve figured out how to pull the standard retention using the following query: SELECT    J.jobId,    AR.retentionDaysFROM JMJobDataStats JINNER JOIN archGroup AG ON J.archGrpId = AG.idINNER JOIN archAgingRule AR ON J.archGrpCopyId = AR.copyId The problem is that this query doesn’t return jobs that have extended retention. I’m aware of the archAgingRuleExtended table and tried selecting from both tables and then taking the greater value — but this approach doesn’t seem to work.I also tried applying the extended retention only when JMJobDataStats.retentionFlags > 0, but that didn’t help either 🙁I’m sure I’m missing something obvious, but I can’t figure out what exactly. There must be some indication that a particular job is using extended retention, but I haven’t been able to find

Hello All,We have Red Hat Openshift Kubernetes Clusters. I have two question1-we have some apps without PODs. Is there a way to skip them.2- We have some namespaces. They have no any object installed in. They are also failing during backup. Is there a way skip this error ?

Hi:Which is the best way to migrate from Commvault to Commvault Cloud? (Metallic) I have been told that there is not an utility to do it and that should be a restore and backup process just like as going from another software to Commvault, but I guess that a lot of customers may have the same requirement.Any thoughts will be appreciated.Best,Paul

Hello Team,I would like to know all the cyber security features of Commvault backup solution for a tender I’m working on. Please do not just share the online links but I need an expert who has designed / implemented all the security features to give me a short summary on how to achieve following: In-line Malware Scan → How to achieve this while taking the backup from source?    In our case we are using two tier of storage Short-term for daily & weekly backup (Commvault HSX Nodes) & Long-Term for monthy and yearly (Object based storage or Tape) → What are the different and most effective way to achieve air-gap for both the storage tier.    Immutability is required for both short-term and long-term (planning to go with Commvault software immutability, since the hardware immutability increases the storage size too much) → What is the best practices to achieve immutability for two tier of storage.   HSX nodes - How to completely protect the HSX nodes? Cause if anyone gain access to

I am looking for stencils that can be imported into draw.io to build backup diagrams and environments for documentation purpose.Is this something Commvault has available to customer? If so, can you send a link for download please?Thank you

I see that  update_subclient_filters_template.xml allows for specific VMs to be added to filters but can it also be used to remove them?  I tried changing  -vmFilterOperationType ADD to DEL or REM but no luck.

i have the commvault  v11.28.83. i want delete old backup from disk manually because of i have not empy space on my storage disk. the agging option is finishing works, but the disk space is not emptied.how to do it?

Hello,Lately we’ve been seeing the “Error Code: [17:179]Description: Following errors occurred while scanning: [Failed to scan the content]” popping up on some of our Windows file system backups, causing them to fail. The subclients of said servers have no content specified, they backup everything. I’ve also tested with only backing up drive C:\ but the same error appears. When I check for the VSS state they all appear “Stable” and show “No error”. I’ve also tried running backup without the “System State” option just in case. Looking at the logs, I can’t really see a real reason as to why this would happen. Has anyone faced this issue before? What else can be attempted to fix this? Thank you for your help and have a nice day. Best regards,