Self-Hosted Q&A

after install of the oracle client on rhel8.8 machine, i am unable to discover databases.  getting this error in the logs:577603 8d043 06/29 16:02:15 ### NetMessage::verifyResponseHeader() - Error Code [547] returned - [Problems executing [AppInsertInstanceProp], Line[137] :The INSERT statement conflicted with the FOREIGN KEY constraint "APP_InstanceProp_componentNameId_FK". The conflict occurred in database "CommServ", table "dbo.APP_InstanceName", column 'id'.]. i have been comparing this client to ones that are not having the issue and i can not find any reason for these clients to be different.  i do have a case open with commvault but no response yet other than to check that oracle was running.

I’d like to perform the steps to enable ‘Reconcile Backup’ that are outlined in the document below via the API. I can’t find the details via standard API calls or a relevant qscript to GET or SET the reconcile backup setting, does anyone have any guidance as to how I can achieve this?https://documentation.commvault.com/2022e/expert/144833_reconciling_backups_of_windows_file_system_subclients.htmlMany thanks 

Hi Is there any way you can filter through mailboxes using a bulk method to avoid many mailboxes not to been backup when you only have one mailbox app for the Office 365 backup?  

Hello,is file archiving supported for Ubuntu 22.04 ?   I have an error message: OnePass driver could not be loaded, it is required for OnePass archiving job on this platform. Or maybe I need something doisntalowacd in addition to the file client? Dorota

Hi,We are trying to select multiple VMs and taking backups of all those VMs on our S3 Compatible HCP Storage.We know that the snapshots get taken for the respective VMs and then pushed to the cloud library. Correct me if I may be wrong.Even though we have good amount of space in Datastore, it is not possible to take multiple VMs backup as it is sizing out the datastore. We even changed the check on datastore space.Is there any particular setting that can help achieve the backups of the VMs, lets say 10 in number, more effectively and successfully ?

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Hi,We have a big VM machine that uses 2 separated Netapp datastores as its storages. I wonder if intelliSnap could work on this situation? If not, which method should we do to backup this VM machine? Thank you.

Hello, I just wonder what is the best practice to schedule the SharePoint Document? The current schedule that I have now is Full on every Friday and Incremental from Monday to Thursday.Should I change the Friday Full to Synthetic Full? Thank you.

So I have an availability group setup with 2 nodes with a database that gets skipped during differential and tlog backups. The error in commvault states that “Database [X] is not online and skipped for backup”, however this does not happen during a full backup.  I’ve confirmed that the database recovery model is set to “Full” and not simple within Commvault. I recently changed the schedule policy on the availability group client for Full/Differential backups to happen at a different time, but other than that no configuration change was made. Backups were running normally before for this particular database. Any insight as to why this is occurring? I’ve had the DBA run a native backup and it works just fine. 

We have installed oracle 21C windows edition on a Virtual machine and performed a Full backup on Commvault HDPS(Hitachi Data protection suite). Once backup is successful We had dropped the complete oracle database and restore operation is failing from Commvault with below error. Error Code: [18:183]Description: Failed with Oracle DB/RMAN error [RMAN-03009: failure of sql command on default channel at 07/07/2023 03:05:01 RMAN-11003: failure during parse/execution of SQL statement: alter database mount ORA-01103: database name 'ORCL' in control file is not 'DUMMY' ]Source: win-ikui0t17q4f, Process: ClOraAgentCould you please help us here

I have the following problem, I have decommissioned 2 node from Commvault, but the license have not yet release and the customer has add 2 new nodes. So the system see that we are over the VM Socket License. The grace period did not active automatically and now I can’t log into the Console to enable it.  Is there a way to enable it via the Command Center? Or just to get into the Java Console? 

I perform a Disaster Recovery but the job stays with the "running" status and the progress stays at "0%", it does not show any errors and it does not show any progress either. All jobs are suspended and disable scheduled jobs. 

How to configure backup policy in commvault such that daily incremental are taken to different set of tapes where as weekly full to another set and the monthly full to another set.Please note the primary copy goes to disk backup and the auxiliary copy is to the tape.

HiIs there a report I can run that shows how many Terabytes of space the V1 Indexes use on a MagLibBehind the question are other questions By moving from V1 to V2, what typical Maglib savings could be made I am aware that V2 ‘bundles’ the V2 Transaction Logs with each Job - so there is still an ‘Index Element being stored on the Maglib with each job  Also the V2 Index database gets copied to the Maglib and that tales up space Overall is there a guestimate range of ‘savings’ when moving from V1 to V2 Indexing(Assume 100% VM’s and no file or DB agents)

Hello Guyshere at the organization, we are starting a new Project to Decommission the On-Premise Environment and migrate to the Cloud. We have VmWare Servers that are in my On-Premise Environment and we will migrate to GCP. Restore, out of place for GCP run successfully?    

Our CommVault instance uses Nimble storage for data backup. When CommVault tries to backup VM, it tells vCenter to take a snapshot of this VM. After snapshot is created by vCenter, CommVault backup it.At the same time we have Nimble replication process. When Nimble discovers a new snapshot (created by CommVault), it puts the snapshot in the queue for the replication.When CommVault finishes backup, it tells vCenter to delete snapshot. But if the replication of the snapshot was not finished, Nimble replication process prevents snapshot being deleted. At the same time vCenter does not generate any failure for the CommVault.At the very end:-          CommVault does not repeat an attempt to delete because it does not know that this attempt failed (I tried to decrease nExpireSnapshotHours parameter value, but this do not help; other snapshot-related parameters are not applicable because no failures nor error are generated);-          vCenter seems to lose the control/ownership on this snapsh

Hi everyone,I have a problem with backup Oracle CDB database with one PDB database. Oracle RDBMS 19.19Commvault 11.24.94Result in log:select distinct 'U,', c.name || ':' || s.tablespace_name from cdb_segments s, v$CONTAINERS c where s.owner in ('SYS', 'SYSTEM') and c.CON_ID = s.CON_ID * ERROR at line 1: ORA-12801: error signaled in parallel query server P003 ORA-01652: unable to extend temp segment by 128 in tablespace TEMPCommvault make 5 sessions on Oracle DB and each one perform:select distinct 'U,', c.name || ':' || s.tablespace_name from cdb_segments s, v$CONTAINERS c where s.owner in ('SYS', 'SYSTEM') and c.CON_ID = s.CON_IDUNION select distinct 'U,', c.name || ':' || s.TABLESPACE_NAME from cdb_all_tables, cdb_segments s, v$CONTAINERS c WHERE s.owner in ('SYS', 'SYSTEM') and c.CON_ID = s.CON_IDUNION select distinct 'U,', c.name || ':' || s.TABLESPACE_NAME from cdb_rollback_segs s, v$CONTAINERS c where s.CON_ID = c.CON_IDUNION select distinct 'U,',c.name || ':' || tab.tablespace_n

i am getting this error while running sap hana redo logs backupplease help with this error

Hello Team, This is related to Commserve Active / Standby queries. One of the requirement is that need to build three Commserve servers, one production site and two cold sites (Off sites).The production site will implement Commserve is active and another two sites will implement on standby mode.Please advise, Is it will use Live sync future or will use manual process while performing Commserve failover.Let me know the manual process failover / failback. Thanks in advance.

Hello community,For an Azure VM restore, in order to archive better SLA RTO, is there any way to increase number of streams?I see that only 1 stream is present as default for every VM restore job. Please for your feedback,Nikos

Hello, is there a way to automatically disable disabled AD users in Commvault as well? Best would be to delete it automatically after a time, as well as delete users as well. Is it possible to automate this?In an environment with a lot of dynamic users some users are not active in AD anymore but active in Commvault. If such a user is known and has higher rights, it could be reactivated oder recreated by an attacker in AD and used covertly. We would like to prevent this possibility. As discussed here (User Group properties - AD groups user not removed after removing | Community (commvault.com)), we like to delete the user from the User list overwiew, not from the ad group association which is refreshed an every login attemp as i understand. Additionally, an idea of mine would be an authorization workflow that needs to be accepted to allow any new user or user with a defined last login time.Thanks for your experiences and ideas.Christo

Hi Community. Do you know where we can find Visio stencils to create workflow  doc ? Regards, Alessio

Hello, We have installed LiveSync via the Java console, but when we go to LiveSync tile in the Web console to enable automatic failover and set up the monitoring nodes, we get the following message “CommServe LiveSync package is not installed. Install the CommServe LiveSync package and try again” Has anyone else seen the above issue? and if so, how did you resolve it? Many Thanks, Craig

Hello to all!I read some similar threads about Encrypting Network Traffic, but Im a little bit confused.A customer wants to know if the Commvault backup installation (11.28) has by default Network encryption over HTTPS between CS / MAs / clients?I need to clarify if encryption over network traffic for Commvault Servers are enabled by default, at this point I don’t care about Encrypting backup data.https://documentation.commvault.com/11.24/expert/134328_enabling_encryption_in_commcell.htmlPlease for your feedback,Nikos

Hi!I would like to set this alert for triggering when the CURRENT BACKUP SIZE exceeds 200 GB. But I didnt find any info on how can I specify the unit in the value field of a Token Criteria Selection step.