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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,661 Topics
  • 20,436 Replies

4661 Topics

CLiX
Bit
CLiXBit
asked in Self-Hosted Q&A

O365 Groups Backup with no Owner

We backup all of our O365 group mailboxes with the exchange mailbox agent and the dynamic content „All O365 group mailboxes“.We configured modern authentication. If a backup is running, then commvault will add the service account as a member to every O365 group without an owner or only disabled owners. This does not happen for groups with a valid owner. Can anyone explain, why this happens? In the job log I found only „GetO365GroupOwnerAny - Found 0 owners for groups“.

6
H
Vaulter
3 years ago
E
Commvault Certified Expert
euMikeCommvault Certified Expert
asked in Self-Hosted Q&A

Command Center FREL selection

Is it possible to override default vCenter FREL for guest file restore in Command Center? It seems to be Commcell Console-only option.Also, it would be great if we could add FREL to a VM Group (same as we can add Access Nodes).Using single/default FREL in multiple-cluster vCenter can be technically impossible. SW: 11.22.9Thanks! 

2
E
Commvault Certified Expert
3 years ago
B
Bit
BillBit
asked in Self-Hosted Q&A

Retention & Data aging

Short version of the question: Does modifying a file in Commvault reset the 1-year retention?In our environment I have daily incremental that roll into a weekly synth full that roll into a monthly synth full. That monthly is kept for 1 year so at any given point I have 12 months of Monthly synth full jobs.Our retention is set to 1 year.  “For 365 days Keep Monthly Full”So I create a file on 01/01/21 and the daily incremental job runs 01/02/21 and backs the file up.It then should be part of the weekly synth job and then part of the monthly synth full job for January, correct?That file then would be available (unless modified) until January 2022 when the next monthly synth full runs, Correct?The question that was asked is unless a file is modified will it expire after 1-year?If the file is modified on 9/1/21 then it would go through the daily incremental > weekly synth full > monthly synth full and retained until the 9/1/22 job ranI guess the short question is after 1-year any none

5
Mike Struening
Vaulter
3 years ago
Bart
Byte
BartByte
asked in Self-Hosted Q&A

Command center SAP for Oracle

I was checking the documentation regarding Command Center and SAP For Oracle (brtools).This leads,for example, to this:https://documentation.commvault.com/commvault/v11/article?p=112509.htmThis redirects you to the SAP for Oracle documentation, fine: https://documentation.commvault.com/11.21/expert/21968_sap_on_oracle_restores.htmlBut...the SAP for Oracle documentation only mentions Java console & command line restores/database copy.Nothing is mentioned regarding the Command Center.Where is that information? I’m mainly looking for the status of the Oracle in case of a db copy. Should it be stopped/started/mounted/notmounted state, in case of restore (database copy) using the command center.   

7
Bart
Byte
3 years ago
V
Byte
virgilByte
asked in Self-Hosted Q&A

MS SQL Granular restore

Hi , i try to perform a granular restore from a MS SQL  i‘ve  systematicallyt his error : “Granular restore is supported for blocklevel and snap backup. database selected doesn’t qualify for SQL granular restore i enable block-level backup ( Optimized for File system with large number of small files (Block-LevelBackup  check box) in subclient.i try with VSS and not. i checked prerequisites and all is done.i missed soemthing ?thanks for help 

4
P
Vaulter
3 years ago
B
Byte
Barefoot1999Byte
asked in Self-Hosted Q&A

Activate - modify index storage location

I’m setting up Activate to hopefully use for my company for file share optimization.  My initial storage which was about 600GB is space is now full.  I have not been able to determine in the configuration settings how to modify or add new storage to the current index.  I’ve even attempted to create a new index server but it will not let me use the same node (media agent) as before so that I can assign new storage.  In this case the local F: drive.  Does anyone know where the configuration is for me to modify the target of Activate index files?

8
P
Vaulter
3 years ago
Bart
Byte
BartByte
asked in Self-Hosted Q&A

Monthly chargeback report

Hi, Is this report working for someone?When we want to use it, the drop down boxes for commcell/clientgroup are empty. (11.21)  

8
Bart
Byte
3 years ago
R
Commvault Certified Expert
renaatskiCommvault Certified Expert
asked in Self-Hosted Q&A

IAAS MSP and plans for VSA backups

Hello,Any smart ideas on how an MSP could delegate Plan choice on a per VM / DB / FS / etc..  level?    E.g.  have customer choose the right Bronze/Silver/Gold plan for VM’s, databases, etc.Command center obviously has the functionality to assign plans, but… it involves dealing with creating individual subclients first etc, since that today is where you can apply a plan to. In my situation, the IAAS infrastructure is shared, and data is organized into subclients from an infrastructure point of view (datastore, cluster, resource pools, etc).    This infrastructure is shared across different customres.Customers don’t have access to the hypervisor/subclients on CommVault for obvious reasons. Creating subclients per VM (by the MSP), just so that you could assign an individual plan to is obviously not the right way to go. (scalability, performance, scheduling, burden/overhead on the clients & infra).Looking forward to any suggestions anyone might have in this area. I’m waiting for the d

2
MFasulo
Vaulter
3 years ago
A
Byte
Abdul WajidByte
asked in Self-Hosted Q&A

Starting Incremental Backups for Selected VMs in a Subclient

Hello Everyone We run a frequent patching schedule and we are asked to make sure that we have latest backups available for those servers. These servers belong to multiple subclients and we are at the moment manually triggering the incremental backups for those subclients and this takes time as we have to initiate the backup of whole subclient even if only one VM is being patched out of those lets say 20 VMs.What is the best way to approach this without moving the VM out of the subclient.? Or is it possible to trigger incremental backups for selective VMs inside a subclient. We are at SP20. Thank You 

5
A
Byte
3 years ago
V
Vagicharla Sunilkumar
posted in Self-Hosted Q&A

AUX copy running very slow

We are running on V11 SP19 and all our media agents are running on Windows 2016Initially AUX copy performance was at peak 3TB/hr to 7TB/hr, gradually it performance degrade and now AUX copy job running at  300GB/hr to 500GB/hr. One this I found DDB verification job is not completing at all. Any support much appreciated

2
J
Vaulter
3 years ago
S
Bit
SmartoddBit
asked in Self-Hosted Q&A

Microsoft sql backup with intellisnap - should I use VSS setting?

Question: What are the pros and cons of using the “Use VSS” setting in the sql server instance properties.What is the real difference between traditional backup methods and vss full backups when using NetApp and Intellisnap to backup MS SQL Instances?

2
S
Bit
3 years ago
neuwiesener
Byte
neuwiesenerByte
asked in Self-Hosted Q&A

Enable ransomware protection

https://documentation.commvault.com/commvault/v11/article?p=7877_1.htm I was wondering what this fix is about that can be downloaded from https://cloud.commvault.com/webconsole/softwarestore/store.do#!/147/0/15365 . Is this to be able to see the check box on the media agent or is this a report. If it is a report is can someone please share a sample output of it please?

3
neuwiesener
Byte
3 years ago
D
Bit
Dan RubinBit
asked in Self-Hosted Q&A

Backup Image Physical Devices

Does Commvault have the ability to backup image a physical device? One of our physical computers computers just had a false quarantine hit it due to our AV. Now our machine is corrupt and we have no image of the machine and need to reinstall and configure the software. Normally, I would just use something like Ghost or Accronis but I am thinking of how I can use Commvault to doe the same. 

3
J
Bit
3 years ago
neuwiesener
Byte
neuwiesenerByte
asked in Self-Hosted Q&A

Automatic Tunneling and Encryption for Network Traffic

Hello CommunityIs this procedure https://documentation.commvault.com/commvault/v11/article?p=129268.htm equivalent to using a network topology (network gateway for instance so that the traffic is tunneled through a single port 8403) and enabling the checkbox “encrypt network traffic” on the network topologies dialog box? Also what should one observe in the network summary on the commcell level to verify that these settings “automatic tunneling and encryption for network traffic”  are in place? 

10
Damian Andre
Vaulter
3 years ago
Michael Woodward
Commvault Certified Expert
Michael WoodwardCommvault Certified Expert
asked in Self-Hosted Q&A

Remove CommCells from cloud.commvault.com

I work for a MSP, and as a matter of course we add CommCells we manage to the Commvault Cloud Metrics Reporting site, (I currently have 27 CommCells linked there), but over time we stop managing some CommCells but there is no way to remove them once they have been added (that I can see).Is there a way to remove a CommCell once it’s been added?

5
S
Vaulter
3 years ago
F
Byte
flokaiserByte
asked in Self-Hosted Q&A

NDMP Backup Performance very poor with a Netapp CIFS Volume with millions of Files

Hi,are there any Best Practices to Backup Netapp Volumes with lots of files in a single Volume (use cases cannot use multiple volumes)? Two of my Customers running in a similar issues with the Performance (1st Customer has a Throughput of around 10 GB/h and the other around 150 GB/h). On both Customers we are Using Intellisnap and after we create a Backup Copy to a Disklib. Here is the CVPerfLog of a NDMP Job:2748  1858  01/27 12:05:16 45098 *CVPERFLOG*|13|273978|38|1611742376|1611738776|1611745516|1611741916|1611742376|1611738776|1611745516|1611741916|49|1|*CVCOUNTER*|550|19|1611741916|3139|0|0|0|0|*|7479872512|0|*CVCOUNTER*|551|550|1611741916|3120|0|0|0|0|percent:99.41|0|0|*CVCOUNTER*|552|551|1611741916|3114|0|0|0|0|percent:99.23|0|0|*CVCOUNTER*|553|551|1611741916|6|0|0|0|0|percent:0.19|0|0|*CVCOUNTER*|505|550|1611741916|18|0|0|0|0|percent:0.58|0|0|*CVCOUNTER*|503|505|1611741916|4|0|0|0|0|percent:0.16|0|0|*CVCOUNTER*|502|505|1611741916|12|0|0|0|0|percent:0.39|0|0|*CVCOUNTER*|1004|505

6
R Anwar
Vaulter
3 years ago
F
Byte
flokaiserByte
asked in Self-Hosted Q&A

Cannot add multiple Azure Apps to O365 App in Commvault

Hi,I have a problem if I want to add additional Azure Apps to my O365 Backup App in Commvault Command Center. The Process failes for all kinds of O365 Apps and I see this issue on Customer Site with FR20 and in my demo env with FR22.In the webserver.log I found following error:7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAzureAdApp - BEGIN 7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAzureAdApp - Save to client flag is set 7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAndSaveAzureAdApp - BEGIN 7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAndSaveAzureAdApp - Request Message - [<App_AzureAdAppCreationReq instanceId="24" opType="1" subClientId="180" isOneDriveV2="1" saveToClient="1" redirectUriForApp="https://commserve.test.viso/adminconsole" />] 7688  14    01/28 08:19:18 ### TEST\kaiser GetInstanceProperties - Processing POST request : ] Headers :[Content-Length=149].[Accept=application/json].[Accept-Encoding=gzip, deflate, br].[A

4
F
Byte
3 years ago
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A

Azure files tiering

We are investigating to start using Azure Files as an archive method.When a file been tiered (stubbed) how does Commvault treat that stub when a file backup is run? Will it backup the stub itself or does it follow the link and backup the entire file?BrHenke 

4
Henke
Byte
3 years ago
Bart
Byte
BartByte
asked in Self-Hosted Q&A

Migrating database to company

Hi, We are using following procedure for moving a client to a company:https://documentation.commvault.com/11.21/essential/122919_migrating_clients_to_company.html That works fine in 11.21.But what about moving database instances?We moved the client, and that’s visible, but the (RAC) database isn’t moved. And there is no option within the database instance to change company. Instance options 

2
S
Vaulter
3 years ago
Heath
Byte
HeathByte
asked in Self-Hosted Q&A

Commcell License Capacity Report

Hello, I figured I would drop this question here to see if anyone can answer before I open up a full ticket for this.  I am looking for some type of report that will show what is using up our Capacity.  Recently we were nearly at 100% capacity and suddenly it dropped down to 84%.  We have been unable to find any reason for this.  So was wondering if anyone knew of a report that we can run comparisons of the capacity by days to try and find out what happened.  Thank you for any help you can give.

10
Vladan Kojanic
Byte
3 years ago
Bart
Byte
BartByte
asked in Self-Hosted Q&A

SQL Management studio plugin

Someone using the SQL Management studio plugin in their environment? (https://documentation.commvault.com/commvault/v11/article?p=18302.htm)I’m asking because on our side that plugin is very slow. getting backup jobs/login takes minutes.Wondering if others have the same problem.

6
Bart
Byte
3 years ago
S
Bit
Sunny48Bit
asked in Self-Hosted Q&A

Transferring Ownership of Commvault Report

How to transfer the ownership of Commvault report to other user so that they can edit it whenever needed. 

3
MFasulo
Vaulter
3 years ago
D
Byte
Dave SByte
asked in Self-Hosted Q&A

Automating restores for routine validation of library integrity

I am looking for a way to automatically perform a sample of VM restores on daily\weekly basis from the most current backups from them.  Long story short, I ran into a data integrity issue on one of my libraries and had no idea.  I.E.  VM Baselines were referencing a chunk on the library that did not exist.  Therefore, any restores that referenced that baseline kept failing.  I have my backups set to full instead of synthetic full which future backups never indicated a backup failure.  Since this incident, I would like to start routinely validating that VM restores actually work.  Plus this was on a CV Ransomware webinar slide earlier this month about validation😊.  It does not look like this can be done natively within Commcell.  Or can it?  It looks like the road to go down is the use of the Commvault PowerShell module and calling upon APIs.  Does anyone perform this kind of validation today?  How do you accomplish this?

5
MFasulo
Vaulter
3 years ago
neuwiesener
Byte
neuwiesenerByte
asked in Self-Hosted Q&A

Why is Download Center and Commvault Store not synchronized?

Hello CCIs there a reason why not all reports are listed in the commvault store? I was trying to download the file anomaly report from the store. However, this is not available there. I will have to download it from the download center (cloud.commvault.com). 

3
D
Vaulter
3 years ago
E
Bit
EmmanuelTBit
asked in Self-Hosted Q&A

Export history Backup client VSA to a new client VSA "VMWARE"

Hello, my configuration : Detect configuration from Commserve : vsa client vmware  : vcenter1 OS : Windows Server 2012 R2 Indexing Version : V1 Virtual Server : Working behind Proxy MEDIA Check Readiness : Not Ok because OS Version isn't WindowsBackups scheduled tasks : working fineActual configuration : vcenter1 OS : LINUX VMWARE  An idea to update os version on Commserve client vcenter1 and keep backup history and configuration subclients  ? i try it this solution provide from Commvault : Clone Client Dataset https://documentation.commvault.com/commvault/v11/article?p=110180.htm But didn't work  Force to deploy a new vsa  client and reconfigure everything and also lose the unified backup history to receive checkreadiness status  OK ? 

5
E
Bit
3 years ago

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