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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,711 Topics
  • 20,611 Replies

4711 Topics

R
Byte
Rahul18081Byte
asked in Self-Hosted Q&A

Restore an EC2 instance in AWS

Hi All,We are using Commvault as part DR plan to restore an EC2 application server in AWS.Our RTO is 4 hours.Will we be able to acchive this RTO?Size max 2 TB EC2 server and minimum 250 GB EC2 server. Regards,Rahul

1
Damian Andre
Vaulter
3 months ago
S
SaurabhSrivastava
asked in Self-Hosted Q&A

Increase job summary report row from 10000 (default) using the command line command

There used to be a command in the documentation using which I used to increase the number of rows in the reports, which is by the way set to maximum 10000 rows. I know that we can go past 10000 using reports in command center or web console. But here I am asking about the same to be done in commcell console reports. I know there was a command and I used that several times. But now its nowhere to be found. Does anyone remembers that?

1
Chris Hollis
Vaulter
3 months ago
A
Bit
AnandKBit
asked in Self-Hosted Q&A

Moving data from LTO-7 (from LTO-7 Tape library) media to LTO-9 (to LTO-9 Tape Library)

Hello Team,Please advise, how to move backup data from LTO-7 media (tape library LTO-7) to LTO-9 (tape library LTO-9).The tape library is connected to Hyperscale environment.We have four storage policies and all the policies are configured aux. copies.Thanks in advance.

1
M
Vaulter
3 months ago
J
Byte
JanRByte
asked in Self-Hosted Q&A

Immutable Snapshots triggered by Commvault on Dell Powerstore behind Dell VPLEX

Hello,we are currently discussing internally whether Commvault can be an alternative to Dell's AppSync product. AppSync was presented to us as being able to create immutable snapshots on the primary storage array. We have Dell VPLEX in use, with Dell Powerstores in the backend.As we are already using Commvault, our idea was to create the snapshots via Intellisnap. Do any of you know whether you can also give the snapshots the immutable flag via Commvault, as AppSync does?

1
C
Vaulter
3 months ago
A
Byte
ariel_b
asked in Self-Hosted Q&A

I tried to restore messages from Exchange DB and the job  of persistent recovery stuck on 5% 

Hello I tried to restore messages from Exchange DB and the job  of persistent recovery stuck on 5% (the backup locate in disks not tapes)and in the media agent that need to create the  recovery point I receive this error in 3dnfs.log:“Failed to send keep alive message to Restore head”maybe I need to restore the DB and then restore messages from DB offline  thank you . 

1
Shaun Hunt
Vaulter
3 months ago
J
Byte
Jean-PaulByte
asked in Self-Hosted Q&A

2 Tape libraries in parallel.

Hello,Currently, I am using a media agent server with Tape Library LTO 6. We are in the process of purchasing a new tape library, LTO9. Do I have the ability to connect to a parallel 2 tape library? There will be no backups performed on the old system, but items will need to be restored if necessary; the new system will need to copy the new data.

1
J
Vaulter
3 months ago
M
Byte
MauroByte
asked in Self-Hosted Q&A

Replica Disk Library configuration

Hi all I have a two part question. I have 2 storage libraries which replicate from Production to DR. Commvault isn’t aware of this replication and therefore the DR library is effectively a ‘dumb’ copy.If I get the Replica Disk Library working, will the existing data on the DR copy be visible to Commvault, or only newly replicated data post creation of the Replica Library creation? Regarding the creation of the Replica Disk Library, I’ve run into some issues whereby I create it and the data isn’t visible. This is currently being done in a Lab environment so as to not interfere with the customer’s data. I somehow need to configure Commvault at the customer’s site that’ll allow it to recognise the replicated data that it hasn’t been managing. According to the documentation, the following steps should be completed. https://documentation.commvault.com/commvault/v11_sp20/article?p=146761.htm I’ve created a Production MA with storage assigned and a DR MA with it’s own storage. I then went thr

1
C
Vaulter
3 months ago
E
Elmahdi Achraf
asked in Self-Hosted Q&A

Edge drive synchronisation

I have configured Edge Drive in my Commvault environment, and I have connected a laptop client to it. However, the synchronization status remains stuck on ‘preparation.

1
wgrande
Vaulter
3 months ago
T
Bit
TomskyBit
asked in Self-Hosted Q&A

Commcell migration and retention

We are migrating clients with their LTR backups on tapes to the new Commcell. Question: what happens to the retention rules? will they be applied in the new CS and aged as per retention rules?

1
A
Vaulter
3 months ago
K
Byte
Kamil
asked in Self-Hosted Q&A

[SP20] Restore mailbox from an unavailable configuration (are all the elements needed or only the backup available on Storage is needed)

Hello Commvault Community, I would like to ask about one of the scenarios that I am currently observing and I have some concerns and uncertainties. There was an Exchange Mailbox (Classic) configuration in the environment a few years ago and it was turned off a few years ago (around 2017), but the retention for archiving jobs is Infinite - data is kept and available on Storage all the time. Machines responding to this configuration from the VMware side have been completely deleted and cannot be recovered. With archiving jobs still available on Storage and another alternative MediaAgent with the Exchange package, are we able to recover data from Storage? Is there a configuration required for this that was originally used and there is no other option/workaround? Restoring the mailbox should go to a PST file (the mailbox size is +/- 2GB) I need information whether, without the available infrastructure referring to the Exchange Mailbox (Classic) configuration, we are able to recover a singl

1
A
Vaulter
3 months ago
roc_tor
Byte
roc_torByte
asked in Self-Hosted Q&A

Method to back up a VMDK on ESX w/o VM?

So we have a VM which is over 22TB in size and cannot be backed up by Commvault.  We’ve implemented a FS backup, but this still takes considreable time and impacts the VM (in use 24/7) heavily.  However, the VMDK has a VMWare live mirror, and we’d like to look at backing that up.  Has anyone done this and have any tips?  Is there a reason it cannot be done?  Lastly, I dont’ see why this wouldn’t be possible, but file/folders can still be extracted, yes? Thank you for any advice! Mike

1
A
Vaulter
3 months ago
C
Byte
Commvault387Byte
asked in Self-Hosted Q&A

IP address change for a linux cluster

An IP address has changed to a linux cluster we are backing up. Do I have to login to one of the cluster nodes to change it? or can i change it through commcell.I am familiar with a change of IP address for a windows cluster not linux Thanks for any replies

1
Pearl
Vaulter
3 months ago
A
Byte
AjalByte
asked in Self-Hosted Q&A

Commvault creating Company

can a server be part of 2 companies , i am not using plan , i have only storage policies , i have created a company and tried to move the server to new company created , if 2 company want to manage one server can this be achieved without logging to master account 

1
J
Vaulter
3 months ago
E
Byte
EvrardByte
asked in Self-Hosted Q&A

Getting error code 68:191 when update software

I am currently troubleshooting an issue when I try to do a full backup restore to another computer. On the first Destination field, I’m able to select the destination server, but on the second destination instance, it’s not populating the same instance. I’ve confirmed the SQL version on both are on the exact same version.  I thought maybe it might be an issue with the product version of the computer being behind. Tried to update, but I’m getting this error. 

1
P
Vaulter
3 months ago
H
Byte
HDawidByte
asked in Self-Hosted Q&A

CommservSurveyUtility.log --> String or binary data would be truncated

Hi team, we try to push fresh data from private metric reporting and it failed.CommservSurveyUtility.log7664  ba0   02/14 11:13:25 ### CommservSurvey::uploadfiles() - Private: Upload started7664  ba0   02/14 11:13:26 ### CommservSurvey::uploadfiles() - Private: Upload succeeded for file : [D:\CommVault\Reports\CommservSurvey\privateupload\CSS1707905605_100AF2_208.xml]7664  ba0   02/14 11:13:26 ### CommservSurvey::uploadfiles() - Private: Upload done7664  ba0   02/14 11:14:38 ### GenerateXML() - RptCommservSurveyProc failed with error [INFO: [String or binary data would be truncated.] [RecNum:1, State:42000, NativeErr:50000, RowNum:1, Severity:16, LineNum:636, Spid:58] ]]... Proceeding with next survey…Any idea how to solve existing issue ?

1
J
Vaulter
3 months ago
L
Bit
Lani SinapiBit
asked in Self-Hosted Q&A

SQL Cluster behavior

Hello All,I have a question regarding the behavior of an SQL cluster. Scenario:This cluster is made up of 2 VMs with shared disks. There is also a witness client to this cluster. The witness client was rebooted unexpectedly, and so I’m assuming Commvault determined that the cluster was lost, since a backup set and instance were automatically created on one of the client nodes. What brought our attention to this was that we received an alert that this subclient could not be backed up since there was no Storage Policy associated, and permission not configured, which was to be expected.My questions:Is this normal behavior? (I believe that it is?). If so, why would Commvault do this given it can’t be backed up anyway with no storage policy associated, etc...? Is there an option to disable this behavior? Am I correct in saying that by the witness client being rebooted, the system assumed the cluster was lost? Also, this is not the same as a failover, yes? If an actual failover occurs, would

1
D
Vaulter
3 months ago
C
Byte
chris_ahnByte
asked in Self-Hosted Q&A

job controller history

When the backup is complete, the records disappear in 10 minutes in Job Controller  I want to make sure that it doesn't disappear Until I refresh it  

1
P
Vaulter
3 months ago
Yuggyuy
Byte
YuggyuyByte
asked in Self-Hosted Q&A

AD restore of group policy makes new GUID

Hello all. I’ve noticed when restoring a GPO object, a new GUID is created.Is there a way to restore with its existing GUID?

1
N
Vaulter
2 months ago
A
Adarsh.op
asked in Self-Hosted Q&A

Tape media marked as appendable and not reusable

Hi Team,We have facing issue in our commvault infra. While running auxillary copy job media marked as appendable its not full , after appendable is not reusableThis appendable media is not full, also tape is getting stuck inside the drive,if we can reuse this appendable tape without erase the existing data(because we data retention in 5 years) please share any solution for this issue

1
A
Vaulter
2 months ago
A
Byte
ariel_b
asked in Self-Hosted Q&A

upgrade CS from 11.20.40 to 11.28.83 directly

Hello can I upgrade my Commserve directly from 11.20.40 to 11.28.83 (2022E)? I have windows 2012R2 on the CS (virtual machine) ,This is CS and MA together in one VM . Thanks!

1
Chris Hollis
Vaulter
2 months ago
M
Bit
MadhusudhanBit
asked in Self-Hosted Q&A

couldnt restore mailbox from full backup

couldn't restore mailbox mails from full backup as the older mails which backup was taken wasn't found and even created recovery point to test but couldn't be done. 

1
S
Vaulter
2 months ago
Gergely (Sydney)
Vaulter
Gergely (Sydney)Vaulter
asked in Self-Hosted Q&A

Using Companies for business units

Sry, wrong section

1
Vanderstar
Vaulter
3 months ago
B
Byte
Bjarke JensenByte
asked in Self-Hosted Q&A

SAN Data Server or NAS

HiWe want to be able to scale better but we need to still utilize our existing SANs as storageso as far as I can read we have two optionsSAN Data Server NAS box in front of our SAN (HNAS or something like that) I would to hear from people who use SAN Data Server what is your setup like and have you found any problems that I need to consider before going that route?  We have fiber channel connection from all MediaAgent to SAN today so we only need to buy a server and put the QLogic cards in then the infrastructure should be in place..Best regardsBjarke 

1
Damian Andre
Vaulter
3 months ago
F
Byte
flokaiserByte
asked in Self-Hosted Q&A

Commvault Role for Multi Person Authorization

Hi,we want to create a role with least permissions for workflow approvals. Also I do not know on wich Entity I have to set the user and the role.Why I am asking is that we want to use the several Authorization Workflows in Commvault.Multi-Person Authorization to Minimize Insider Threat (commvault.com) Kind RegardsFlorian Kaiser

1
Damian Andre
Vaulter
3 months ago
R
Byte
Rahul18081Byte
asked in Self-Hosted Q&A

Commvault Backup and Recovery - AWS Network Components

Hi All,Could you please confirm if Commvault solution can be configured to backup the following AWS components:AWS VPC Subnets Route Tables Internet Gateway NAT Gateway ACLs AWS Security Group AWS Transit Gateway - Route tablesThanks and Regards,Rahul Raina

1
Chris Hollis
Vaulter
3 months ago

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