Self-Hosted Q&A

Hi all,i have activated media agent side encryption but management wants to see a report that the encryption is happening on the media agent side and not the agent side.Is there any report where we can see this?like:I active an encryption job on media agent side and confirm with a report.Again an encryption job on media+agent side and confirm with a report. Thank you

Hi CV Support, Is there any release notes for 11.36 which outlines new features in 11.36 when compared to previous release?I reached frontline on support portal, but they said there is no such link or document. I see release notes for other backup vendors, not sure why it is not available for World’s top Backup product. I believe every Commvault Customer’s deserve to know what is new features in new release. I know documentation is available, but no one can read complete BoL just to know the new features in release.

Hi,We’re running ver: 11.32.6 since a week back.Now we’re getting the following error for one of our MA’s.“Error Code: [13:244]Description: [Media write operation failure] [Dedupe disk media] [There is not enough space on the disk.]Source: xxxx, Process: cvd” When I check disk we’ve got a bit over 2.2TB free space on disk which equals to 56% free disk. 

Can anyone point me to a graph that shows what these color/designs mean in the Client Storage Utilization by Storage Policy?  Each one represents a client and I cant find anything depicting what they represent.  

Hi All,i would like to view only the jobs used or managed by a particular proxy or Media agent?Is there anyway in Commcell Console we can filter the jobs?Thank you

Good day! I’ve got some strange problem. After upgrade from 11.28 to 11.32.69 database backups stopped working with errorError Code: [19:1942]Description: The RBS Store Client option is not selected. Please configure it and resubmit the job.We are using BLOB storage in content database. MS RBS.msi is installed and configured on SharePoint server (before upgrade backups worked fine). Now I can’t find where to enable RBS Store Client option.I’ve tried to create new subclient, reinstall agents on SharePoint server with now luck. Could anyone direct me, where can I enable this option?Thanks in advance.

Hello guys,is there an equivalent available for Plans, like available for Storage Policies, where I can use a different target for transactionlogs and archive logs, when assigning a StoragePolicy to a subclient or instance. ?I formerly used NonDedup Storage Policies as a transaction log Policy linked into the Dedup Storage Policy used for database backups.When associating a dabase storage policy, the correct NonDedup policy has been automatically assigned to the transactionlog part of instance or sublient configuration.Cannot find it in plans and having problems when trying to assign them using plan rules.(currently running on 11.32.73)RgdsKlaus

Do we have any impact on Commserve FREL  servers by integrating the splunk servers & what are the recommendations.

Hi,we create new client (Exchange DAG) and the discovery works fine. But one of the member servers found was not available. I can select olny of them. Our AD User accout is correctly configured. Any ideas? Thank you.   

HI please how to enable smptrapv3 on linux commserve server (RH 8.1)?im getting error at EvMgrS.log1285108 13a17f 11/12 13:01:34 ### EvExternal::CvXSnmp_IssueV3Trap() - ERROR: Unable to load libCvXSnmp_v3.so library.1285108 13a17f 11/12 13:01:34 ### sendExtSnmpTrapAlert() - SNMPV3 alert failed.any commserve component missing  ?Thanks Pavel

Hi, We are on 11.32, in the command center plan while creating the RPO(schedule) it does not show option for synthetic full backup.As a workaround we created using commcell console. We are going to deploy new environment with 11.36.I beleive in the deployments from 11.34 the commcell console is locked(unless we have auth code).In such a case how do we create a synthetic full in command center Plans(I know there will be automatic synthetic full which is hidden, but we need to define synthetic full manually) ? One more query in  commcell console since schedule policy and storage policy are different, we can customize the subclients with in storage policy with different schedules. But in commandcenter the plan is binded with RPO.This means the subclients in plan cannot be customized with having different schedules.Doesn’t it a limitation of Command center plan? I hope the questions are clear. 

This is in the command center - protection - office 365 - sharepoint, configuration tab:What does it mean Commvault is using the default container? Where do we set this default container?Thank you. 

Hi All,We have multiple Unix clients in a Commserve, I need to enable 1Touch for all the clients.Is it possible to enable 1Touch for all in Unix Clients at once? Any workflow or Command/Script?  Regards,Sravan Kondeti

Hello!I have a question about failing-over and using Okta to SSO into the webconsole.Current situation:Software Version: 11.32.69We use Okta to SSO into Command Center and Java GUI.  When we log into Commvault, it redirects to our Okta side, performs authentication, and redirects to the Active server’s webconsole link.  (Our webconsole is hosted on the Commserve Server).  Failover situation:When we failover, the Passive server’s webconsole actually comes up and works.  I am able to see the login screen.  I am able to enter my credentials, and it redirects to the Okta side.  After it performs the authentication, instead of it redirecting to the passive server webconsole, it attempts to open the active server’s webconsole.  Since it can’t open that, the login fails. Is there a way for it to redirect to the passive server webconsole instead of the active server’s webconsole?  Or is this more of a configuration that needs to be done on the Okta side? Thanks! 

Hi All, we are looking for an solution to backup an 7TB big SQL Server and restore the hole instance in 2h this is the customer wish.  I think the normal streaming backup is not working for this part. Maybe when the mediaagent has an all flash maglib behind and the network is 50GB and the sql server vm is also running on an nvme enviroment.  So we are thinking what can we do to backup the DBs and get an quick restore.  One Point ist the intelli snap for nutanix. Our idear is to run ever 4h an intellisnap for nutanix backup and copy it out to cv. Also we would like to install an sql cv agent inside of the vm run daily full + daily diff + every 15 minuts trans logs but no my question regarding the way back.  Lets say we have now 10:00 may last vm snap was at 06:00 and my logs are running every 15 min no i do an revert of the snap to 06:00 is it possible to restore over the commvault agent only the logs to 10:00 ? We want to prevent that the agent is restoreing the hole stuff from full +

i configured an NDMP backup with 10 readers , i have dedicated ma with enough resources to accommodate  it , i split the content to several sub clients , as you can see in the below pic , there only one active streams never completing , how can i reuse the comeplted stream to do the job and finish it  

Hi!According to docshttps://documentation.commvault.com/2024e/expert/sap_maxdb_agent_system_requirements_03.html SAP MaxDB backup agent is not currently supported on Windows 2022, but SAP MaxDB itself is supported on Windows 2022. Are there any plans in Commvault to support backup of MaxDB on Windows 2022 platform? Or is it already supported but docs just haven’t been updated yet?It would be great if any vaulter could check that for me.Thanks!

Hello,Can Commvault automatically detect orphaned snapshots and perform their consolidation automatically without user intervention?Regards,Lubos

HiHow to do trigger a new ‘full’ for these three o365 Apps.That’s is -a new ‘entire pull down from Azure/o365 PS: I can do this for Exchange online through the Java console - but may have missed where its done for Teams,OneDrive etc

Hi all,We want to change the OS of our MediaAgent from Windows to RHEL for securtiy reason.Windows MA has network shared disk library, DDB and Index are in local drives.If it is possible, please provide any documentation of what are the requirements and procedure.Thank you.

Hi,We are trying to configure postgre backup for linux cluster which host postgre sql.https://documentation.commvault.com/2023e/expert/configuring_cluster_group_clients_for_non_veritas_clusters_unix.html’ What does shared cluster filesystem means ? Do it means which active/active or active/passive?In the Job Results Directory box, type the path for the job results directory. Ensure that the directory resides on a shared cluster file system. What about jobresults directory ,how this resource need to be configured in cluster?How the dependency of jobresults with other resources need to be defined ? What does moved filesystem means ? Unmount any moved file system because of the failover  Please help to answer these queries.

Hello Commvault Community,Do we have any news regarding HCL Domino 14 support for Linux? I saw in another thread on Community that for Windows it has already been confirmed, for Linux theoretically too, but the documentation still hasn't been updated - Customers are asking for it and however, entries in the documentation are important in view of the regulation of companies' internal policies. Is there any date when this information will be updated? Currently we have encountered a problem with the “Discovering Databases” process, but this is the first instance of HCL Domino 14 database in the environment and for previous versions this problem doesn’t exist - hence my concern whether we should continue to integrate with Commvault if this version of the database is not officially supported.Thanks in advance Kind RegardsKamil

Hello Guys.I have backed up a linux file then I did restore successfully. Both of  there is not any failure or skiping file. But there are 20000 missing file after restore. What clould be there ?backupRestore 

Good Day everyone,we’re operating a remote location with a Windows-Server as a network-Gateway between Clients that have no connectivity to CS and Commserver. (Not the OVA)We proudly got our first unix SAPHana-Client operating in that remotelocation.We installed a lot of Windows-Clients so far in that remotelocation, which is why we we’re sure that our way would work with linux as well:- We installed the Client with the silent_setup which is available in the linux-package- After that we tried the following SIMcallwrapper: /opt/commvault/Base/SIMCallWrapper -optype 1000 -cshost commserveFQDN -clienthostname clientFQDN -Connectioninfo gatewayFQDN:8403 -user 'clientregister' -password 'password' -ClientGroup 'group that is configured to use proxy' however this does not work at all and we’re unfortunately unsure why:Successfully executed given operation.…SimCallWrapper failed. Please check SimCallWrapper.log under Simpana Log Files. Error [67109051]Simcall-Log Files state:31564 7b4c 10/31

how can i select a date of copy to be replicated while performing failover , considier i have retention set 14 days , i want to do a failover with 7th day data , i dont see any option to select the restore point