Self-Hosted Q&A

Hello community,Im looking for a way to restore an on-prem Exchange mailbox to an Exchange online mailbox (o365).From Exchange restore options menu, I can see only the Exchange (on-prem) as a destination. Also, from Exchange online (o365), there is only the option for Exchange online restore.No option for on-prem Exchange (cross restore). Our version is 11.32.49.Please for your feedback, if cross restore on-prem Exchange ↔ Exchange online is supported in Commvault.Best regards,Nikos

Planning to move the existing Commvault appliance to a new hardware with bigger disks and SSD’s.Some  questions: Current version is CV Version: 11 SP16 HPK17, shall I move to 2022E or 2023E? In the Hardware Refresh Procedure,it is mentioned that the local mount path should be copied to a location accessible to the new server. The size of the local mount path is 10TB. I plan to copy the contents to the new server’s disk library. Copying will be done over the network and I believe it will take some time to complete, so my question is, should I copy over the mount path before i do the CV installation in the new server? What is recommended approach?

I need to protect data found on multiple CIFS shares, totaling about 40 Tb of data.I currently have a backup schedule where i take a full backup monthly, and then incremental backups daily thereafter. The problem is that the full backup takes multiple days to complete.Would it be recommended to take synthetic full backups monthly instead of the fulls?What are the drawbacks of never taking another full backup and going with monthly synthetic fulls only?

I am replacing my Windows 2012 CommVault physical server with new 2019 physical server.  I have several disk drives on the current server with commvault backup data I need to retain and I have same configuration on the new server except with larger disks.How do I migrate the CV database & data to new server?

During cleanup, in some cases, jobs for a few users get stuck in the running state and do not progress. The jobs neither fail with an error nor move to the completed phase, remaining in the running state for days. Is there any additional setting related to this issue or a timeout for a user's cleanup process?

HelloI haven’t scanned through all hotfixes, thought I’d ask in here first.Seems that the behaviour is somewhat different for an old commcell and a newer installation.Earlier when we retiere a client the client identifie was changed and a R and a number was added.Now when we do it the client identifier isn’t changed.Was that change din any maintenance release? //Henke   

Hi,We have multiple SharePoint online backups failing, usually the same file (videoplayerpage.aspx). We get the same reason for failure each time.“This part is not exportable. To be exportable, a part must be personalizable and not have its ExportMode set to None. Parameter name: webPart.”Is there a way to backup this file? I’ve looked online but found no solution.

Running v11.28It appears easy to turn on/activate, but since its “not enabled by default” (it appears...maybe someone turned it off?) I don’t know if it's going to cause any issues or require special considerations if I turn it on. So “reasons it’s not turned on by default” seem to elude me.Any reason not to turn on private metrics reporting? Do the reports using up a lot of disk space or memory/CPU for the “private metrics reporting server” (in my case: the commcell server)? Does it cause issues/extra config if you have LiveSync syncing a DR commserver?  Is there a list of reports or “big reasons to turn this on”? I have seen a few blank reports and the docs indicate I have to have metrics reporting on for them. I assume its just “can turn it on if wanted” and not any special software installations or services to manually turn on first or anything to enable it, aside from configuring this part in the java UI: control panel → Private Metrics Reporting → (click check boxes and follow co

Hello! We want to use qlist command for Commvault jobs monitoring for telegraf. When we are using it from single host - it completed after 1-2 sec. When we are using it at one time from 10 hosts - we are waiting to 15 sec, and after 50 hosts - to 2-3 min. How does Commcerve handle such requests? Multistream or singlestream?  We are usung whish requestqlist jobhistory -c $CLIENT_NAME -a $AGENT_TYPE -st "$d2" -et "$d1" -js Completed -dispJobTimeUnix -tf /etc/telegraf/plugins.d/dbms/pgtf!--endfragment> 

HelloIs it possible to merge two clients with two different client identifiers?We installed two agents, File&System and SQL, on a server using the FQDN for both host name and display name. The server is run in Azure. “servername.domain.com”Then after a while we added that server to virtual backup. When we did this it ended up with just the name of the server as client identifier. “servername”.This resulted that we now have 2 clients in commcell for the same server. So the question is, can I use the Merge Clients workflow to merge them?Or is it to uninstall and reinstall to solve this?BRHenke 

Hi Commvault gurus! I would like to ask about the process of adding new Media Agents to an existing tape library storage pool. Let's assume the new Media Agent is physically attached to the tape library and everything is properly connected from a hardware perspective. Do we need to deconfigure and reconfigure the tape library in the Commvault Console? I can't find an option to add a new Media Agent to the existing tape storage pool, unlike the process for adding a Media Agent to an existing disk storage pool. Any input will be much appreciated!

Hello, TeamI am trying to restore an oracle rac database already backed to a stand alone database and i am getting an invalid user while restoring.I ran readiness check for this and this what i am getting. Kindly help with possible resolutions for this. Thank you  

Hi all,I have the follwing issue. We are using CommVault extensively to backup our iSeries LPAR. However, we notice that on the big libraries tha incremental backups take the same time or even longer than the full. And it seems to backup far less objects.Anyone has an idea?

Hi team, According to the below BOL Commvault can not backed up Private Chat of on-prem microsoft teams.https://documentation.commvault.com/2023e/essential/teams.html But when i searching the other posts in community i’ m little bit confused.Now i want to ask community with this post, can Commvault backed up Microsoft teams private chat ? And one of the another consideration what kind of data can I archive for Microsoft Teams ?Thanks in advance. Best Regards.

While taking system state backup of Ubuntu I am getting error “resopnse file creation failed”. 

Hi Team,Could you please share the 1-touch recovery procedure for linux physical machine using commserve 11.34 versionHow to configure 1-tocuh recovery through command center in commserve version 11.34?

Hello all,  I have to add around 400+ new clients in my CommCell. The XML script doesn’t work. Is there another way to adding massiv new clients?  Best regard,CP

hi guys, i just installed latest 11.34.5 and java console is missing, its ok or ??? thank you. 

HiAfter upgrading to 11.34, the JAVA console login show‘Logged In…...Intializing UI’ and remains stuck there(This is an SSO login)  No Issues with CommandCenter Tried Logging in with a local admin accounts, and still the same issue(ie ‘cancelling the login - and then entering details manually for the local account login) Has anyone ‘seen’ this recently

I have 3dnfsd proces up for more like week, how do i find what is the case of?   

Dear all,I have a lot of entries in “Subclients without full/synthetic full backups” tile in Health report which are depricated Subclients or moved to another placeHow to resolve this

Hello Guys, Recently, we deployed the Commvault solution, when we insert new tapes and perform the Media Init from the Tape Library, all tapes inserted are on Red Icon Status, could you please share with me what’s the meaning of this ? if someone was exposed to this case. Thanks in advance. Nassim OUKAOUR

I’m trying to see if a particular schedule (ToTape) ran on schedule.When I looked at the job summary (storage policy > ToTape > right click > view jobs), I don’t see a job ran on Sept 2 1am. The 2 jobs listed here are the ones I triggered manualy.But when I generate a “Backup Job Summary Report” for that policy, it looks like it ran.We are running commcel version 11.32.63.Did the job actually run? Is there any other ways on how I can verify it?

Is there currently any way to leverage IAM VM Role Assignment for an Azure Blob Object Storage Repository, instead of using an IAM AD Application?

Wondering if anyone knows a SQL query to pull this information in the screen shot for all clients. Would like to create a grafana dashboard with this information