Self-Hosted Q&A

Hi Guys, Anyone on commserve linux? Could you tell me if you are able to deploy any workflow? I am getting ‘Error connecting to workflow Engine on the console’...on cvd.log i see: “ Unable to connect to server: 0xECCC006F:{CQISocket::Connect(358)/ErrNo.111.(Connection Refused)}Nothing recent on the WorkflowEngine.log since the installation.Not sure if this is supported for linux commserve, though i do not see it explicitly provided in the limitations of commserve documentation.

Hello!Consider the following scenario:Oracle CDB DB named CDB01.Oracle PDB DB named PDB01Oracle PDB DB named PDB02Oracle PDB DB named PDB03 Customer wants to backup PDB01 only once and keep it for 5 years. So, subclient is created pointing to PDB01 only. Full Backup is made, including logs. Consider January 1st as the backup date. PDB02 and 03 need to be backed up daily. Then, a subclient is created, including PDBs 02, 03, CDB&ROOT and PDB&SEED (excluding PDB01). That sublcient is backed up with daily fulls. With 1 day retentions. I noticed that the backups for CDB01 (excluding PDB01) which are daily made, with 1 day retention are not getting pruned. Day retention and forecast report states that the CDB01 jobs are required (LOG_ RULE) by the PDB01 job (which previously ran only once and will be kept for 5 years). How to work around this situation?PDB01 needs to be backed up only once in its life and be retained for 5 years.PDBs 02 and 03, are backed up daily. And retention is o

Hi,“If I move a server to backup to a different plan, will Commvault force the next backup to Full?”

Hello. Will greatly appreciate your feedback/guidance here.  I need to enable intellisnap for subclients with the data on a netapp source. It’s vmware, and supposedly volumes that are “just volumes”: not nfs, not cifs or anything specfic to a particular application. The customer “doesn’t want NDMP in the environment”. I see in the NAS client there is, ndmp, nfs and cifs as options.  How can I configure the nas client to snap ‘generic’ or just ‘ad hoc’ volumes for lack of a better way to describe them without using the ndmp or nfs or cifs agents under the CV NAS client ? I am not seeing a way to do this. The storage policy is set up with a snap primary copy for the source and a vault/replica copy to a destination netapp. The customer doesn’t want ndmp used and doesn’t want streaming method used. Is this even possible ?Thank you! 

Hi, I want to set up SAML for a customer who uses Azure AD as identity provider.SAML application has been configured in Azure AD and Identity server in CommCell too. However, logging fails. 

The drives holding our DDB are currently fluctuating between 85 and 95% full. We’re in the process of procuring larger drives to replace the ones currently in our mediaagent, but in the meantime…what happens if the drive holding our DDB hits 100% capacity?

Hello Community  Can Commvault back up the VMware SRM appliance/server? If yes, what is the process to do so? thanks

Hello community Oracle RAC :  (v19) CV: V11.28RAC has been set up with a configuration involving 2 nodes. The installation and configuration of the RAC setup in Commvault were completed yesterday. issue:  Can’t raise the "Log Threshold streams" value beyond 1. Within the Commvault log's "Backup" tab, 'number of archive Log backup stream: 3'  set for each of the nodes.I'm attempting to modify the "Log Threshold streams" value, aiming to raise it from 1 to 3. but, whenever I navigate away from the field or confirm the change by clicking "OK," the change is not retained. Instead, the value reverts back to the original setting of 1.I've reviewed the settings of other existing Oracle RAC configurations involving two nodes. In those cases, there are two archive backup streams allocated for each node, and the "Log Threshold streams" value is adjustable up to 4. thanks

Hi Team. Have a netapp a700 that has vmware datastores and cifs/nfs shares. I need to set up intellisnap and a storage policy snap primary (and a vault/replica copy of it) to do this. I have a specific storage policy for vmware and a specific storage policy for files. I’m currently working with the vmware policy first.  I’ve created the snap primary and the vault copy (with the snap primary as the source) the source and destination svm’s have been added and are confirmed correct. lifs and peering relationships set up. In a vsa subclient, I’ve enabled intellisnap and have selected some test volumes in ‘content’. The proper relationships have been configured for these between the source (a700) and destination storage (a netapp 8700) for the vault/replica. When I run a backup copy from the storage policy and also from the intellisnap enabled subclient I get the error “job will not be started. snap backup copy job does not need to run.”.  Can you kindly suggest what might be misconfigured

move clients  to new client group in commvault in bulk

Some great answers on my previous posts so trying my luck with this one! If the entire Commvault environment were to be destroyed,  CommServe, Media Agents, VSA’s deleted for example but DR backups of the CommServe Databases held on a functioning file server. Can Commserve be reconstructed, and the Databases reimported (thinking definite yes for this!) Same machine name and IP? The tricky one now! Can a Linux Media Agent be manually rebuilt (yes) BUT can it access and use backups that were written to a NFS share by the previous Media Agent? Obviously, all Index Cache and DDB database that was on this machine will have been obliterated OR may actually be also backed up on the same NFS share by the scheduled DDB, index server backups that will have run.  Lastly the actual CommServe, Media Agents and VSA components will also have been backed up by Commvault in VM based backups and also held on NFS storage. Can these be resurrected from the dead?Is there a flow chart or process on how to a

Hi folks,Although all vendors now have servers using 4th generation Intel processors, our reference architectures (for 24 disk solutions) still request 2nd generation processors.This is causing a problem, vendors cannot provide the product for these old servers and processors we configure (such as HPE Apollo 4200 with Intel 4216 CPU and/or Dell 740XD2 with Intel 4216 CPU).Will these reference architectures be renewed in the upcoming period? Is there such a study? Are there any roadmaps on this?Even if there is a study carried out on this subject, it will be very useful information for us.Kindest Regards.

Hello, we have a NetApp Client that we would like to backup using a File System Agent and NetApp SnapDiff.Our environment is not configured for V2/V3 but V1 works as expected when creating new subclients. However when trying to backup an older subclient (same Client/Backupset), apparantly Commvault is not using SnapDiff for the Scan-Phase. Extract from the logs:Subclient property [Disable SnapDiff Scan] set. NetApp SnapDiff cannot be used. Using classic recursive scan. I don’t see any way to disable that property. Neither in the subclient settings nor in additional settings.Further I don’t even know how this property got set in the first place - SnapDiff V1 used to work on that subclient before. Maybe you have any idea how to set/unset that property? Regarding our environment:Commvault Version 11.28.72NetApp ONTAP Version 9.12.1P4

I need the syntax to add the stub files on the backup filters at the subclient leveleg :normal file exclusion : *:\**\*.xlsbStub file : What’s the syntax 

Manager is asking if commvault support migration of old tsm data to commvault. I have read this documentation https://documentation.commvault.com/v11/essential/103543_migrating_tsm_data_to_objectstore.html Has anyone any experience doing this? I am not quite sure this is the best way forward..

Hello,I have openstack environment version 13.01 and commvault 11.28. According to this documenthttps://documentation.commvault.com/2023e/expert/3349_system_requirements_for_virtual_server_agent_with_openstack.htmlversion 13 is not supported?Thank you.

Hi Guys, I am experiencing the same issue as :  whereby i am unable to change my storage policy retention settings from a remote comcell console. However my commserve is linux, so i have been trying to access the comcell console directly on the linux machine as provided in the solution above. However when i run the command console, nothing happens. I am not sure if there are any specific settings i need to configure to allow console access from linux. Does anyone know?

Hi Team,I have Storage policy and the primary library is IBM tape library. Due to space constraints few servers are assigned directly to the tapes. So, the concern is by default created the big data apps index server for the storage policy is going to the same storage policy. Is it right way to keep the index server's backup on tape.If incase, I have to require browsing 30 days old data, do required tapes and is there any copy saved on media server for index cache?PFB snapshot for reference.   

Hello Community, We’re going to migrate file servers to different hardware with new hostname, while keeping the same drive letter, data/content.Subsequently, once these new servers install/config into the Commvault, they will be linked to the identical storage policy that the old servers were associated with. This storage policy with ddb enabledFrom my understand, Commvault's deduplication process use a SHA-512 algorithm, which generates a unique identifier for each data block. This identifier is then matched against identifiers of previously encountered data blocks. Questions:I'm wondering whether, during the initial full backup of the new file servers, the data will undergo a process of re-baselining, or if only distinct data blocks will be selected for backup. This consideration arises from the fact that the same content and deduplication (ddb) signatures were previously backed up or generated from the old servers. Moreover, this inquiry leads to the question of whether the new full

Hello, anyone knows why file agent push install on Ubuntu 20.04.5 LTS fails everytime? I have used root credentials on 2 different servers running the same OS version : Ubuntu 20.04.5 LTS.The job get’s stuck either at 0% or 90%. I have checked the destination and seems to do a partial install.The installed components looks like this:I have Commvault 11.0 SP24. Is Ubuntu 20.04.5 LTS  supported?

We are getting the error below. It does not give the error all the time. Usually on Saturday afternoons, the jobs start running all weekend with no issues. On Monday’s, it will start failing in the afternoon and fail all week until the weekend. Of course, the DBA says that they are not doing anything. Nothing has changed on the CV side. This server has been fine up until the last month as they have started prepping the DB’s for another server. It is almost like someone starts a process and it cuts off.  Error Code: [18:182]Description: Failed with SBT library error [ORA-19506: failed to create sequential file, name="8329502_KCH_2l24upts_1_1", parms=""ORA-19511: Error received from media manager layer, error text: CreateOraObject20: Job[8329502] thread[4944]: Connection with ClOraAgent failed(180 secs) for channel=1. ]Source: server, Process: ClOraAgent

There is a requirement in our AWS environment to perform Backups of the Elasticsearch nodes.  From what I have read, CV does not actually support that and the recommendations are to use the Elasticsearch imbedded snapshots and from there we CV could backup up from the S3 buckets.“Elasticsearch has consistency requirements that span the whole cluster. You must use the built-in snapshot functionality for cluster backups.”Is this still true?  Are there other ways to perform backups using CommVault? ThanksChuck 

Hello Community, after migrate to V2 VSA for VMware with v2 migration workflow, I observed that certain VM clients are linked with the VSA agent, while other clients do not exhibit this association. though all of clients are part of the VSA backup . In the "Client Properties" section, specifically within the "Virtual Machine Properties" tab, the "Virtualization Client Name" directs to the V2 VSA pseudo client  below screenshot has vm and agent level backup but  VSA agent is not linked to it, the "Virtualization Client Name" refers to the V1 VSA pseudo client. It seems that the V2 VSA agent is exclusively visible in new deployments, correct?  

According to the documentation, you can delete a network storage pool and when you delete a network storage pool, the software automatically deletes the library associated with it and the data in the library will be lost. URL: https://documentation.commvault.com/2022e/expert/9138_deleting_network_storage_pool.htmlI got a little confused. does the software automatically deletes the library associated with it and the data in the library will be lost or do I need to retire the mount path as It contains dedup data?Anyway, what happens to the data that is in the cloud? Commvault will prune the data?     

Constantly getting the error below on two HP UX boxes. CvFwd.Log582 0001 08/09 07:54:34 ######## ######## ERROR: cvfwd_get_refresh_socket(): Failed to bind refresh socket: Can't assign requested address  Job Error:Error Code: [19:1304]Description: Failed to connect to Communications Service to register the process. They were originally both older Clients 11 SP 6. Went to upgrade to SP30 and now jobs stopped running. Check readiness runs fine but get error above and Filesystem and Oracle jobs will not run. I have a One Way from Client to Commserve setup.