Share Best Practices

Dear friends, 👋🏻I am reaching out to you for your valuable assistance. I have recently integrated a PostgreSQL version 10 database and started a backup, but the process is too slow. Despite increasing the streams, the transfer rate remains very low.I would greatly appreciate any suggestions or advice you can provide to improve this situation.Thank you very much for your attention and support!Best regards,😁✌🏻 Felipe…CLient Rocky LinuxJob DetailsStorage Policie  

I am working on DB2 backup for single node for now.what need to be entered in below path. are they new paths created for CV backups in DB2 server or do they already exit in the DB2 server. can some one please share some example please. DB2 Archive Path DB2 Retrieve PathDB2 Audit Error Path

We are in process of configuring backup for NDMP volumes that is configured with snapvault.We are planning to configure backup for those volumes as windows CIFS backup.First copy : “primary snap” that will create a snapshot on the source. (Intellisnap enabled)second copy : AUX copy will be triggered that will replicate the snapshots to snapvault targetThird copy : Backup copy to disk library ( source copy : snapshot on the snapvault target)Fourth copy : selective full to tapes  ( source copy : third copy) My query is, since second copy will be vault/replica copy to replicate the snapshots to snapvault target.Do I need to configure Full backup or Incremental is supported ?I tested a backup with daily Incremental schedule and Synth full schedule weekly once. and noticed AUX copy did not ran for that subclient for incremental backups. However, If I trigger a manual full backup , vault/replica copy runs fine.If I try to run AUX copy manually for Incremental backups, it says no new jobs to

Dear Team, Backup is getting failed with Error Code: [17:11] Description: Configured content does not exist. While checking the configured content is already exist but still its getting below error log while running the backup. Previous backup same content backup has completed successfully so kindly assist to us if any.1039103 fdaff 05/08 16:48:08 3551375 skipFS::isSkipFS(79) - We will skip file system types [:nfs:nfs3:nfs4:autofs:lofs:tmpfs:proc:ctfs:udf:cifs:smbfs:debugfs:devfs::iso9660:isofs:openpromfs:devfs:procfs:nsspool:sysfs:floppy:ufs:devpts:devtmpfs:lustre:] from backup1039103 fdaff 05/08 16:48:08 3551375 skipFS::GetFsType(449) - add fstype 'xfs' for '/mysql' to cache (dev_key:FD02)1039103 fdaff 05/08 16:48:08 3551375 CScanJobFileSystem::Run1(2016) - 0x80070002:{CWorkUnitManager::AssignWorkUnit(357)/expandContentPathByVolumes failed} + {MountPathInfo::expandContentPathByVolumes(286)/W32.2.(The system cannot find the file specified. (ERROR_FILE_NOT_FOUND.2))-requested path [/my

can we use standby commserver at DR location also as a Media agent ? instead of deploying Media agent on other server for Auxcopy (secondary copy)?

I am trying to find a solution where we can automatically deconfigure clients which have no backup history.  While also making sure we don’t mistakenly deconfigure any MediaAgents/proxies/CS/etc. We’re trying to implement a set of policies/settings that would result in decom of a server simply by disabling backup activity at the client level.I want to enable the Data Aging MM parameter to ignore cycles on backup activity disabled, so that if we disable backup activity it would prune the data after 35 days.Then I want the client to remain for some time and if it has no backup history, then I want to have it automatically deconfigured after X days.  Then we would turn on the option to delete deconfigured clients that have no protected data, so that things would eventually clean up automatically. I am trying to find a setting to deconfigure clients which have no backup history - the closest thing I was able to engineer would be:Smart Client GroupDeconfigure Client Workflow scheduled again

How do you download to your computer a backup version of a share Point file? 

We are moving from Storage Policies to Plans and have Plans for databses where we run Transaction Log backups 24/4 each 15 minutes.  For Simple Recovery Mode subclients we only run daily Fullbackups, but when moving to a common Plan it triggers Transaction Log backups for these Simple Mode subclients as well. There are a lot of jobs with 0 bytes of data and it makes a mess. Is there a way to skip these Transaction Log backups for SQL databases in Simple Recovery Model? With a service level approach to setting up common Plans, I don’t want to set up separate Plans only for these Simple mode SQL backups. At this point I have removed all Database schedules from the Plan and configjred them separately, but this adds complexity. A sinple way to exclude Simple mode SQL from the Transcation Log schedule in the Plan would be really nice. /Patrik

Hello,I made a restoration of VM in a client aws account : Start timeApr 30, 2024, 9:07:22 PMElapsed time                1 hours 4 minutes 39 secondsEnd timeApr 30, 2024, 10:12:03 PMDuration                 1 hours 4 minutes 41 secondsAverage throughput                 42.43 GB/hrSize of application                 45.72 GBTo be restored1No of files restored1 How can we improve speed restoration, there are some tunnings features to increase the restoration. We got grid MA : instance type :  r5.4xlarge ebs : gp3 iops 3000  The CPU on MA is under-provisioned Thanks a lot for your help. Regards. Karim

I am trying to calculate the number of API calls that would be made for transferring to Glacier. Documentation says that objects are 32MB in size, are the objects uploaded in one 32MB Put or is MPU used at the default 8MB?

Hello guys, i need your opinion about what is the best rout to take in order to perform an Aux Copy from StoreOnce catalyst to azure. so my question is this :is it preferable to just create a blob storage and the create an Aux copy to send the data to Azure or to create a VSA StoreOnce to azure and do a copy Between the to StoreOnce catalyst ?what is the best approach from your side to this situation ? 

Hi community,I want to get more information about the “Cache directory” file server tab in mediaagent properties.Where is it used for?tried help search in https://documentation.commvault.com/2023e/expert/mediaagent_online_help.htmlfound nothingcan you help?Thanks in advanceJoerg

Hello, one of our customer want to move away from the Exchange Compliance Archive and the “Offline Contenten Indexing” as a Search Engine infrastructur.The new solution will be the ContentStore Mail Server - SMTP.The customer is planing to recall/restore all old mails from the old archiv into the “new” Client to also remove all the old entries of long retiered systems. Another Painpoint is, the old Search Engine hit the next limit (more then 100M object) and it would require a new Node to be added.Is there any way, to restore the data directly onto the ContentStore Mail Server, or do we need to have the messages restored into the exchange server and push them from there into the Contentstore Mail Server?Or am I missing any other Option for the migration steps?Kind RegardsJoerg

Selective copy - Last Full backup Of the Month to be selected for Aux copyExample: for the month of march, scheduled Monthly Full backup is at March 31st 11:30PM, somehow if this backup get failed, as per below selective copy logic.. it will select the previous[March 23rd/24/25/26/27/28/29/30th ...etc] Full backup as Monthly backup.But actually, If the Full backup failed on 31st March… i need a logic for monthly backup as next/ subsequent Full backup to be taken as Monthly Backup [i.e ...April 1st/2nd/3rd …. Full backup]?How to get this logic?  

Hello, I tried to achieve incremental backup on object storage bucket s3.There is a lifecycle rules applied on this s3 bucket.The first full backup was achieved successfuly but incremental failed.It is seem to be due to lifecycle rules or not, if someone have explanation and how to fix these issue. Description: Backup failed for all files, job will not be marked as completed successfullySource: S3-***-prd, Process: CvCloudBkpi did not see anything in logs to confirm the reason why the incremental backup failed. Thanks for your help. Regards.Karim

Hello,One the SAP tenant database is giving this error message.Error Code: [18:146]Description: SAP HANA Error [hdbsql execution Failed. 447: backup could not be completed: [2111003] An error occurred while reading from the channel; $INFO$=connection broken; $PARAM$=erroneous channel (since 34mues) 16423 with request-id 491439191825439890 {0x00007fd7e91cc530: id=16423, channel={={={this=140565281966104, fd=INVALID, refCnt=1, local=x.x.x.x/58822_tcp, remote=x.x.x.x/30246_tcp, state=Closed, pending=[----]}}}} from 58822 to x.x.x.x:30246 [rx-stats: sb=0,ub=0,sc=1,uc=0][tx-stats: sb=745,ub=745,sc=1,uc=1][buf: I/0][flush: 1713430610825079][rdit: 169][ssl-epoch: 0] with method BackupMgr_ClientRequestIDX with id 491439191825439890 on host xx-xxxxx on port 30201 from process hdbnameserver with service port 30201, pid 34380 and tid 18566 started at 1713430610825041 SQLSTATE: HY000].Any suggestions please? 

Dear All, I am trying to generate automatic tickets whenever there are important events logged, that needs attention. Below are the three scenarios for which I need to open ticketsDR Backup FailuresCommvault Services down on the clientsMedia Failures All I am requesting you is:Where will the log files be saved for all above mentioned scenarios?How do I identify the events from the logs? (Any keywords or patterns) based on your response, I will develop a script to pick the events from the log files and later integrate with our monitoring tools for auto-ticket generation. Thank you!

I have written a script to check for the required binaries on either Ubuntu/Debian client or on CentOS/RHEL clients.  I am attaching the archive that includes:The script The instructions Binary lists for Ubuntu/Debian CentOS/RHEL If there are any issue with this, let me know, but it seems to run fine on my end. 

Hello -  Windows environment Commvault 11.28.107.For a vcenter client Im having a difficulty in trying to filter VMs by an IP range.   Is this even possible.  Thanks in advance 

Hello, I often have this error on the aux copies, someone has such an idea where it comes from  Error occurred while processing chunk [24954781] in media [V_905802], at the time of error in library [DL1-BNR] and mount path [[XXX03001] F:\], for storage policy [SP-XXX-Servers] copy [YYY] MediaAgent [CCCC]: Backup Job [3886019]. Unable to send the stop data transfer control message to the tail. .

Hi Team,We have a requirement where we plan to take backups of 80+ VMs with approximate data movement of around 300TB+.We would like to know best possible plan for our environment in terms of hardware requirements for commserve and Media agents.What is the minimum number of Media Agents for best performance baseline? 

Looking for some guidance and documentation on can we migrate our current O365 exchange email/sharePoint and One driver backup to anew child console with different storage locations?Will we face any issues with O365 license ? how this O365 License will be counted on new console will that count twice as previous bavkup already holding a license.Any issues with Index server and access node? Anything that needs to be taken care before doing this migration?If I redeploy from scratch all Media agent and index,access node and point to new storage will that be better or migration will good option. your help will be highly appreciated.   

Commvault backup statergy for SQL Log Shipping for customer database, not looking for commvault side replication from primary server to DR server. what is the method to backup tlog on primary server, will it effect the sql native log shipping. can we perform tlog backup also , wil it effect LSN chain since normal log shpping is happening from SQL server side when we perform T-log backup from commvaultIf we use Log Shipping for the DR server we have been told this will break Comvault’s ability to backup the transaction log.  Is this correct ?  IF so does this mean we can no longer do a restore to a point in time as Comvault does not have the transaction logs.  How does this work with online backups where surely the log are required ?  If this is the case then Log Shipping is NOT fit for purpose for DR

 HelloHow Commvault can protect AWS ressources on multiple VPC in one aws account.What is the best architecture practice, meaning do we install one VSA ( access node)  per VPC , one VSA per account is enough to protect all resources stand in this account.Our requirements is to reduce at the maximum cost , protect all resources in all vpc with acceptable performance.Thanks for your advise  Regards. Karim

Moving this from the HyperScale to Best Practices board. Hi all, I am in the process of designing an isolated HSX environment. If I share what I am thinking could people have a look and advise me where I could improve. Build my 3-node reference architecture cluster on 11.32 which same subnet as my CommServe & Proxy servers.Each node will have a bonded Active-Backup for Data Protection & Storage Pool . All nics with be connected to a pair of Dell 10GB switches, these switches will have a Data Protection & Storage Pool vLAN created.The Data Protection vLAN will then be connected to the Core Switch. Next, I build two Windows 2022 proxy servers that have FS & VSA agents.I will then configure CommVault network topology to only allow these two proxies talk to my HSX nodes. Finally on my Dell switch I will create an access list to only allow the IP addresses of my proxies talk to the HSX nodes. Any feedback would be great.