Virtualization and Containers

Hello Commvault community,I would like to talk about “Virtual Machine(s) has been decommissioned” alerts.I see that Commvault can understand when a VM is decommissioned.So, in order to safe a Commvault license for this decommissioned VM, I need to manual remove it from VM group or Commvault can handle that automatically?Moreover, it is also necessary to delete the history / previous VM backup jobs (for this decommissioned VM), so stop to consume Commvault VM license?Best regards,Nikos

Hello,  we are using intellisnap backups to protect AWS EC2 instances however even though we set spool copy (no retention), the snapshot is not deleted after data aging runs (and completes without any issues). One snapshot is always left. Could anyone advise, please, if it is expected or something is not working properly?

Hi All, GreetingsWe have below Setup where Ovirt is integrated with Commvault. Commvault Proxy Server Version--11.32Commserve---11.32.28oVirt ---4.3.10.4-1.el7 We are facing problem for VM which are having more then two disks, as VSA Proxy server is not allowing to add the 3rd Disk. In our setup VSA proxy server is having only one disk. We are unable to add more then 3 disks to VSA proxy server. Is it a bug? regardsArup

Hi,I have the an on-prem 11.28 CommServe, combined MA & VSA Proxy backing up my VMware environment.I want to restore VM’s to VMware cloud on AWS, I add my pseudo client pointing at my AWS vCentre but I keep getting Failed to connect to vCenter server [https://vcenter.xxyyzz] as user [my username] from access node [Media Agent / Proxy].  [The remote name could not be resolved: 'https']I can confirmed the following ports.Port RequirementsIn an environment with firewalls, the vCenter, ESX servers, and Virtual Server Agent must be able to communicate with each other. To ensure that all components can communicate through the firewall, ensure that the ports for web services (default: 443) and TCP/IP (default: 902) are opened for bidirectional communication on each of these machines. Is this networking or do I need to put a VSA Proxy in AWS ? Regards 

Hello,I have Commvault server  simpana version 11.28.68, and a few Virtual machines (VMWare).I have a problem with browse specific file from this Virtual machines from backup which is on Tape library.I read that live browse is not allowed for simpana version 11.28.68 and index version2. Is there any solution for this problem?Best regards,Elizabeta

Hello, everyone,I use Nutanix as my hypervisor and am trying to restore a VM from Metallic in the hypervisor. The job fails for this reason:Error code: [91:16]Description: A virtual machine with name [SB-Log] already exists. Please delete this virtual machine manually or select overwrite option and resubmit restore job.Source: pcnideas2019, Process: vsrstIs it possible to remedy this error by renaming the VM being restored?Unfortunately I can't find any option that allows me to do this.I ask for your support.Thank youCarmine

how to configure accessnode for openshift cluster in disconnected mode ?To Install config chart using Helm command will require Internet access but here no Internet access. Any other way to setup ?!

Hi,In BOL (https://documentation.commvault.com/2023e/essential/create_repository_group_for_azure_devops.html) the following is stated (step 4): “Azure services: Select the Azure service to back up.Boards, Repos, Pipelines, Test Plans, and Artifacts are selected by default. To unselect, from the list, click the Azure service.” When we follow the instructions on this page in the Commvault documentation, we don't see this option to select or unselect these services.What are we missing here / which additional steps do we need to take to access the option to (un)select the Azure services?Thanks!

Hello Community,I have a MediaAgent/Access node in AWS account A. I want to backup EC2 instances in AWS accounts B and C. My AWS account A is supposed to have access to accounts B and C. Can I backup EC2 instance in other accounts?It seems to be supported based on this page:https://documentation.commvault.com/2022e/essential/107777_amazon_web_services_system_requirements.htmlAnd if it is supported, are there any specific requirements. I could not find any information on the Commvault Documentation page. Or at least I didn’t find it.Thanks so much for your help. 

Hi,When browsing for items to select for restore in an Azure DevOps app, I can only select items of type “Repository” for restore. How should I be able to restore Azure DevOps Work Items, which as far as I know should also be included in the backup?Thanks

Hi Team,in the CVLT documentation we found the following limitation:For streaming backups and backup copies, if the access node used for backups and restores is running on an Amazon EC2 instance, the access node must be available in the same user account as the instance being backed up or restored. This requirement does not apply to IntelliSnap backupshttps://documentation.commvault.com/2024/essential/system_requirements_for_protecting_amazon_ec2_instances.htmlDoes it mean that if we backup Oracle/Hana inside an EC2 with CVLT Agent we must place the AN in the same AWS account as Oracle EC2 ? While in the following link we see indicated that :Hypervisors can use AWS service account resources for the following operations: Streaming backup

Hi All, As far as I know, Intellisnap backup is the one of the great option in physical environments. It brings, lot of benefits and improve backup performance.As per my understanding, during the VM Backup, the software snapshot taken by hypervisor, whereas in Intellisnap,  hardware snapshot taken by storage and mounted in the VSA. But, I couldn’t figure out, how the IntelliSnap backup works in Cloud (Azure) and how its beneficial over Azure VSA backup in terms of backup performance.Because, both scenario, its a software snapshot and it suppose to be mounted in the VSA to perform backup copy nothing but streaming backup. Can anyone provide more information and also share if you know any whitepaper. Thanks,Manikandan  

Hi all!I’ve been trying to solve some issue, but I’m out of ideas already. I’m preparing new Commvault solution for OLVM (Oracle Linux Virtualization, based on oVirt). One of the VMs (let’s name it VM_RDM) has physical RDM disks attached, which are being backed up externally, outside of CV. I need to exclude them from CV backup, but sadly I didn’t find any solution for OLVM.My VM_RDM is backing up properly, but I’m getting status “Backed up with 1/more errors” with description “physical RDM disks are not supported”. I know it doesn’t impact my backups, but is there any way to get rid of this communicate? I can’t use filesystem backup due to requirements. I tried disk filters in “content” page, setting up different plans, subclients etc, but it just doesn’t work. I tried additional setting “IgnoreUnsupportedDisks” (

Hi,Does anyone knows when vSphere version 8 Update 2 will be supported?Thanks

Hello All,How COmmvault backup openshift Kubernetes cluster? I could not find on the documentation?What is the logic of openshift backup? What commvault do on openshşift during backup? as I know It creats temprory worker pod?

Hi there, Does anyone have experience enabling VMWare ESXi Lockdown Mode (Normal or strict) and how it interacts with CommVault VSA backups for VMWare? Customer has a mix of SAN direct, NBD, and HotAdd (via proxy) backups. Thanks!

Hy everyone,I’m trying to backup virtual machine in fusioncompute but it’s fail.I’m using Centos 7 as my Virtual Server Agent, and in fusioncompute i can see the process to create and delete snapshot, but after that it’s fail.Here is a screenshot with the error message.  Please help me.Thanks.

Hello All I’m searching for the workflow to migrate sub-clients from vCenter to vCloud director 

Hello!I’m new on this community, but I’m a CommVault user since 2015. Glad to be here and nice to meet you all!Today I had to urgently (as usual) restore 2 VMs, then I got an email from VMware team saying: “Hey, you missed to write custom attributes on the restored VMs!”Looking at the VMs I noticed that they were right and VMware Custom Attributes were empty. We have +1500 VMs and we use them to keep a log of who installed it, when, which app is running on etc etc.So finally my question is: is there a way to include certain VMware custom attributes in the VSA subclient? And of course restore together with the VM? I don’t want to include all, only the ones I care of.Thanks in advance Stefano 

HelloApparently, after successfully backing up some VMs (VMware), commvault is requesting disk consolidation several times in a row (without waiting the first request to finish).This sometimes is causing the VM to be unresponsive. Commvault is being proactive but it is causing downtimes to the environment.1 - can I disable this feature (commvault starting consolidation tasks for the VMs that needs consolidation)?2 - can Commvault skip this VM? I read that commvault would skip VMs that needs disk consolidation. But I am not sure if this is really happening.regards,Pedro

Hi,today I observed, that putting all of my MediaAgents to Maintenance for specific site, caused scheduled backups to fail with: no access nodes online.I use the MediaAgents as AccessNodes for the Vmware installation in that site, and expected all jobs to go to waiting or queued state instead of failing.Is this the expected behavior? I did not deactivate backup activity on any client resource.Currently running on V11.32.28rgdsKlaus

Hi,The current set up is all in physical server for Commserve and another physical server is for Media Agent and iProxy together. Commserve server is running on Windows Server, while Media Agent in on RHEL.The question is, can I virtualize all into a virtual machine? andHow is process to P2V?Thank you.

Hello,I have backup server simpana version 11.28.68. I should disable schedule policy but I click Properties and I have this How to disable schedule policy, not decouple?Best regards,Elizabeta

We have a storage account with private endpoint connection configured, we tried to IAM role to backup this storage account, but got errors and not able to configure the backup. 3984  1e88  12/08 16:46:13 ### [cvd] == cURL Info: OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to xxxxxxxx.blob.core.windows.net:443 3984  1e88  12/08 16:46:13 ### [cvd] == cURL Info: Closing connection 0 other storage accounts without private endpoint are working fine   

we have a ovm manager in that 3 nodes are added , we created proxy in one of the node and we are able to backup vm in the same node and for vm in other nodes getting below error  Unable to attach disks for virtual machine [arc-orauat-db] to the proxy. arget Repository: is not presented on server do we need proxy in each nodes ? do we need to configure ovm as one with ovm manager or adding hypervisor ip  also we have oracle rac server with shared disk how to take full vm backup of both