Virtualization and Containers

 I have some question about mounting storage snapshot on Vmare. Atm we are using 2 Windows MediaAgent to mount storage snapshot to make Intellisnap for Windows Servers and we are using 2 Linux MediaAgents for Linux servers. We are going replace 2 MediaAgents with 2 new Linux MediaAgents. What are the possibilities for mounting storage snaps for Windows servers to make Intellisnaps backup copy? Can we mount it on VM server? Does anyone have same situation? Commserver VR 11.24.3vSphere Client version 7.0.2.00200 

Hello guys, I am trying to upgrade VMware and Hyper-V pseudo-clients to Indexing Version 2. I have found the following procedure:https://documentation.commvault.com/commvault/v11/article?p=10812.htm However, the procudure refers to clients (agents, i.e. File system Agent). I cannot find any procedure regarding to pseudo-clients. Any ideas how to upgrade them to Indexing Version 2? Rgds,Kamil

Hi, maybe someone from the community also needed to automatically restart “Completed with errors” VM job only for failed vm’s? There is an option from GUI, but it would be much easier to restart it using api or wokflow. If someone found an option to do that it would be great if yu could share it! Thank you!

Hallo CV community, recently we got this error while using the SAN transport mode with auto scheduled jobs. Failure Reason:·  ERROR CODE [72:106]: VDDK Version 6.5 is required to back up virtual machines on hosts running ESX 6.5 using SAN mode. The VDDK will be auto updated on the next attempt.We are usingVMware vCenter ServerVersion:7.0.2.00200Build-Nummer17958471

So we recently had a run in with a database issue with our VMware client, which made us not allow us to add or modify new/existing subclients. Although i never got a straight answer as to what caused it, the rep was hinting that we had way to many subclients. My question is two fold; How do we properly and efficiently group them together inside the virtual client, and if we have for example 20 vm’s together inside a subclient, if one fails, how do we backup that individual failed vm without having to re-backup the other 19 that were sucessfull? We have a tape enviroment so backing up redundant data is something i am trying to avoid.

I would like to know what others have tried to resolve this problem in AWS.  I have already tried to documentation Commvault support provided and made changes to the Role in AWS.

I have the following situation:1 or more Hyper-V clusters (MA + VSA installed on every node)1 domain service account configured on the Hyper-V instance (Client)1 media agent server (fysical) not domain joined (with MA, VSA, CommandDevice and Raidmanager installed)1 Hitachi VSP F700 storage Array with IntelliSnap integration on subclient. First, the primary snap is doing great.Second after the snapshot the backup copy must start and mount the snapshot (proxy redirected in the subclient) to the same media agent.When the discovery starts CommVault tries to login on the media agent server and fails:“Set pending cause (unable to connect to virtual machine host (mediaagent server) as user (domain\user) Please ensure that the access node is able to communicate with the host and the user en pw is correct :: client (mediaagentserver)” Now, if I join the mediaagent server to the AD domain the backup copy works, the s

Ver11 SP16 Is there a way to report on how much space an individual server(s) backup is consuming on disk. Optimally I would be able to run this report through out the entire environment (every server) Looking specifically for VSA backups?

Hello,I have a Commvault environment where I have 3 VSAs installed and added to the Virtual Server instance to backup and restore my VMs in my virtualized environment. The backup and restore of the VMs works flawlessly except the backup of the VMs with VSA function which throws the following error: “Proxy virtual machine is unable to backup itself”How can I backup VMs with VSA function? I see that if of the 3 VSAs I have the same one fails.Could someone tell me how to do it?Thank you very much!

Dear Commvault Community,I have a question reg. Dedicated Backup for VMware.in the Media Agent, I have one primary network interface with the IP and we created secondary one to be used for the VMware Backup, so Culd You tell how we can configure it ?we tried to use: Dedicated Backup Network (commvault.com) but its not working. any help?

Hi, i try to deploy plugin Vcenter.in documentation we need to enable SAML but the option is not avalaible !!Any idea ?  

Guys, good morning.I am starting to create the Backup Virtual Server in my Commvault environment.I always backed up my virtual servers using the FileSystem Agent.My question:By deploying a backup routine with "Virtual Server" on my virtual servers, I cancontinue backing up with "FileSystem" agent, is it a good practice? or it is not necessary to back up with the FileSystem agent, as I will now deploy a virtual server backup area.------- Pessoal, bom dia.Estou iniciando a criação do Virtual Server Backup em meu ambiente Commvault.Sempre fiz os backups dos meus servidores virtuais utilizando o Agent de FileSystem.Minha dúvida:Ao implantar uma  rotina de backup com "Virtual Server" nos meus servidores virtuais, possocontinuar fazer backup com o agent de "FileSystem", é uma boa prática? ou não é mas necessário fazer backup com agent FileSystem, já que agora vou implantar uma área para backup de Virtua

what happened if we expand disk in our vm that covered on commvault? do i have to reconfigure on commvault app again? or it still can backup without any impact?Thank you

Dear Commvault Communityi have a failed backup Job for vmware backup. here is for the error description Error Code 91:30 - Unable to open the disk(s) for Virtual Machine [VM]. Please ensure that the proxy is able to communicate with the ESX host and resolve the ESX host address. Also verify that the disks types configured to the virtual machine are supported. i`ve allready change all transport mode, from auto, san, nbd, sslnbd. but it still failed. anyone has solved this problem before? Thank you

Hi, can you please just confirm to me that if Im doing backup from azure VM and I will do a commvault restore complete virtual machines to azure but I would like to keep also the original VM:clear in place restore box set up new name for the restored VM rest can be as default after restore I will have also prod server and also the restored serverThank you!

This could be totally unrelated; however recently we upgraded our Commcell to 11.22.17 last week Thrusday; we pushed the MediaAgent and client upgrade this week on Monday; we are seeing increase VM level quiescing warning across  different customers; the only change that seem to have happened is upgrade of Commvault VADP proxy; I know quiescing process is outside of Commvault; and we are asking customer to check their VMWARE environment however it is a bit wired that this issue started occuring after the change we made at the proxy

Hi,I’d like to identify ESX-VMs which are backed up by the virtual server agent AND having an active filesystem backup via agent (double backup  ). Is there any report I can get this information from?Regards,Janko(using 11.23.12 right now)

If you are in de rare occasion that you implement Hitachi SAN storage in combination with a vSphere Cluster. And you want to integrate this with CommVault Intellisnap and Hitachi Raidmanager/commanddevice.  You might get into troubles when you name your Datastore with a COLON ": “ . If you identify your datastore with the LDEV ID like “Datastore 04:00” CommVault does not understand this and interpret this wrong in the code.The Job fails and cannot find the CommandDevice in the MetaResource.xxxxx xxxxx xx/xx 11:26:22 ##### GetPageInfoForExtent() - Host: [server-vmesx01.vmware.local] LunUuid: [DATASTORE 04:00:020001000060060e8012bb80005040bb80000003004f PageNameSpace: [GENERIC_VPD]

Hi,I’m currently try to create Alibaba hypervisor, but somehow it failed. Error is “Add hypervisor failed. Validate VS credentials failed. Error [100:Unable to connect to Virtual Machine host [default] as user [LTAI4xxxxxxxxxxxx]. Please ensure that the proxy is able to communicate with the host and that the user account and password are correct.]”.Alibaba vendor said that they provide the correct access & secret key. I communicate the proxy from CS using public IP. Is it due to this the proxy try communicate to ECS using public IP hence it failed?Is there any log in commvault that I can check whether it is due to communication or credential?regards,Fauzi

A couple of our VM clients have failed to delete the snapshot and has locked the snapshot fileQuestion:What Commvault service is responsible for locking the snapshot file on the VM client ?In the past we have just rebooted the VM to delete the Commvault snapshotThe virtual machine reports that it has virtual disks that need consolidation and this could not be performed automatically. In order to prevent a further buildup of delta disks and possible stability issues with the virtual machine, further backups of this virtual machine will not be performed until this condition is corrected. Please check if there are any locks on the virtual disks or if the disks are still attached to a backup proxy. Virtual disk file [[] /-000001.vmdk] is attached to virtual machine []

Over the past weekend, we had a VM FULL backup job failed because of failure with vCentre authentication. After changing to a new username and restarting the VMware vSphere Web Client service, the job ran successfully, as well as all the incremental VM backup jobs since. However, what’s annoying me is that, with the same (new) username and password, in the Virtual Server Instance Properties, I still got “Connection refused” message  So, I don’t quiet understand how come the backup job was fixed whereas the vCentre authentication is still not working ? Thanks, Kelvin   

I have a Dell PE R740xd that we are going to use as a replacement Media Agent server. This Media Agent server will be used for our VMware backups. I have two mirrored drives for the OS, Two mirrored drives for the Index Cache and two mirrored drives for the Deduplication Database. I have 8, 4TB drives that will make up my disk pool. What is the best way to configure these 8 drives to get the best read\write performance? We are running Windows Server 2019.

Hi,i’m searching the documentation in the latest Feature release and i can’t see any informations about implementing backup for VM’s in a management domain and workload domain with vmware cloud foundation. i’m surprised because commvault curently cover a lot a virtualization products.any information for future implementation ?kind regards,christophe

All,I am currently implementing Hyper-V 2012 with Intellisnap for CommVault V11 with Netapp array.There isn't much information/best practices on how it could be done.  I have done a bit of research andcame up with ODX on Hyper-V 2012.  Apparently it causes a lot of headaches.   Also there are also instances where AVHDX files are not removed after a backup is doneI would like to ask:1.  Is it worth disabling ODX feature to ensure stability for Intellisnap backup or should I leave it enabled2.  Are there any hotfixes which needs to be applied to the Hyper-V 2012 server to ensure that it works and stable3.  Do I need to install the Data Ontap VSS provider or will the Commvault hardware VSS provider be sufficient?4.  What are the ways to avoid having those remnant AVHDX files even after the backup completes5. Any additional settings within CommVault to implement to ensure that the CommVault Hyper-V intellisnap backup works?

Is there a known documented  process to migrate Commcell’s to a dedicated private metric server? Currently the metrics server sits on a CS and the Comcell env is growing rapidly.I was tasked with creating a plan of action and any help or insight would be greatly appreciated!