Commvault Cloud Topics

Both updated iso’s from commvault store for hyperscale x deploy do not have the intellesnap package preinstalled. Was this on purpose? I mean obviously it can be installed. - just seems like something that would be there. Just curious.

FYI while moving some customers from legacy schedule/storage policies to server plans we noticed the plan was not creating the daily full (we have it set on the plan for databases). We performed an assessment and noticed this was the case in several customer environment. Now it appears they have a fix already which will be added in the upcoming maintenance release for FR28. I'm not sure if this issue also persist in older/newer version, but beaware this might be the case. Relevant fixes are available as well! 

Currently we have a support case with DELL/EMC due to issues with the NDMP backups. We had several Commvault support cases which all pointed out that the issue was out-side of Commvault. EMC keeps pushing to Commvault, and they now come with the following remarks:When we run a backup the following optiosn are seen in the logs:Sat Oct  1 22:33:49 2022 (1664656429): Received from  131.224.111.168; Session:64810Message   : 0x401 (NDMP_DATA_START_BACKUP)Timestamp : 1664656429XSequence : 10RSequence : 0Error     : 0 (NDMP_NO_ERR)    Bkup type : dump    Num Env. Var : 13        Name (value) : BACKUP_MODE (SNAPSHOT)          Name (value) : BACKUP_OPTIONS (2)                     Name (value) : BASE_DATE (1664569940)           Name (value) : DIRECT (Y)        Name (value) : DMA (COMMVAULT)        Name (value) : DMA_VERSION (11.0.0(BUILD80))        Name (value) : ENCODING (UTF8)        Name (value) : FILESYSTEM (/ifs/[redacted])        Name (value) : HIST (Y)        Name (value) : MULTI_STREAM (

We had a media agent that was recently decommissioned. The location in which the media agent was located was shut down. The server was shipped to our site where we have it ready to be cabled up and redeployed. The initial thought from my colleagues is that we had to get this media agent back online in order for index cash on that server to be used again. But my management is asking whether or not we can just transfer the media agents index cash from that server to another media agent?So instead of having to rehook up this media agent in order for the tapes that came from this location to be read, that we can move the index cache that was on this server to another media agent, and then any tapes that came from this site would then just read from a current active media agent for its index cash?

Dear friends, please your valuable help,I am making a backup of 35 Tb file system of a server operating system hp-ux, progresses well but to go termninando throws me the error attached as an image, thank you help me.Blessings  

The “Data retention and Forecast report” indicates they are all being retained because they are ‘INDEXING JOB”. But all of the retention of any of the copies in my storage policy age it out after 14-30 days, 1 cycle. These jobs are being held for over 6 months. Is there any way to set the retention for these to match our storage policy (like a setting somewhere?)? or is being retained because ‘INDEXING JOB” because something related to the storage policy is hanging around and not ageing… so the index stays around, and if so, how do you find out what it is? Edit: and in the report, the “required by Jobs” is the same Job ID as the Job ID as the IndexServer job itself. They don’t refer to any other jobs

Hi,Is there a way to encrypt the certificate password for the certificate used by the Tomcat server in server.xml so that it’s not in clear text. 

I created a tag set in order to be able to create groups based their tag value, is this possible? I cannot seem to see a way to do it.Clearly I am not getting the logic behind the tagging system.

Hi,I want to do a Full System Restore using a FileSystem backup of a Windows server. Can this be done using Command Center? I don't find the options there that I have in the CommCell Console, like “Type of Intended Restore” (Full Virtual Machine), In Place yes / no and others. It's an Azure VM, but we have a reason to use the FS Agent for backup.Probably I am overlooking something.Thanks!

We are currently testing how we want to redesign our environment. We have started to use "Companies" in our test environment to provide a self-service portal for customers. All this has worked quite well so far. All that is missing now is the assignment of the VM's from the vCenter to the Companies. We have set up a tag in our vcenter called DBA. We also created the same tag in the Command Center under Manage -> Tags. We also used the Tag function in the subclient to include the VM in the backup. It did not work so far that the VM is automatically assigned to the Company.Have we made another mistake here?Kind RegardsThomas  

Hi,i want to reinstall my media agent (Windows). The B2D area is located on the server in the SAN. Is it possible to take over the data?RegardsDennis

Hello, I have some issue with restoring sql DB to another VM, the issue is that it take to long sometimes almost 1 day for 2.9TB. The sql back used 4 stream and using 5 streams for restore. Hier are some logs for the restore which still running Any idee why its taking so long? 

Hello,I need to restore single vm to my vcenter. What is the right steps to do it?Thanks a lot

Hello,how to configure 24 hours report and to get it to my email daily?Thanks a lot

Hi We have Commserver running on HP G10 server with 32 GB RAM, the Commserver componetnts are installed on server are CommServe, Web Server and Web console and  Command Center. as per screen shot attached the memory utilizaton is 80% and most of utilize by Appache serviceCommvault version is 11.28.24 Thanks  

Hi,our documentation around combined storage tiers in cloud could be a bit misleading around sizing for Warm and archive tier storage requirements.See in red below.what’s the ideal ratio to size? (or do we need to just go 10% on warm tier to be safe?)https://documentation.commvault.com/2022e/expert/139246_combined_storage_tier.html BackupsCommvaults combined storage tiers works by placing Commvault metadata used in both deduplication and non-deduplicated backups in the warmer or frequent access tiers. This allows you to perform a simple Browse and Restore of the archival data, without the delay of a cloud archive storage recall.As a result, more than 90% of the backup data gets stored in the Archive tier, while only up to 10% of the data is stored in the warmer tiers. Deduplicated and non-deduplicated data is supported in Commvault combined storage tiers. For deduplicated data, the backup indexes and deduplication metadata is stored in the warmer tier. For non-deduplicated data, th

Cleanup job is not able to delete the user data showing the error on the log of skipped emails and the server cannot service this request right now.Any resolution for this. 

Hello all the full backup for the archive log is completed successfully but when reviewing events I got the following error :Failed with Oracle DB/RMAN error [RMAN-03009: failure of backup command on ch1 channel at 02/11/2023 21:44:09 ORA-19588: archived log RECID 19348 STAMP 1128542726 is no longer valid RMAN-03009: failure of backup command on ch2 channel at 02/11/2023 21:44:09 ORA-19588: archived log RECID 19348 STAMP 1128542726 is no longer valid RMAN-08137: warning: archived log not deleted, needed for standby or upstream capture process RMAN-08137: warning: archived log not deleted, needed for standby or upstream capture process RMAN-08137: warning: archived log not deleted, needed for standby or upstream capture process RMAN-08137: warning: archived log not deleted, needed for standby or upstream capture process RMAN-08137: warning: archived log not deleted, needed for standby or upstream capture process RMAN-08137: warning: archived log not deleted, needed for standby or upstre

Hello friends, please your valuable help with the following:I perform a full backup to a database that collects 9 tb, but I would like to know why when doing an incremental backup it takes the 9tb again.I appreciate your help.Blessings. 😊

Hello,I need to replace the old MA server to a new server.Does dash copy between the old server to the new server and then promote the new server to be a primary MA is a kind of good plan? 

may i know where i can download media kit for 11.22 installer for windows x64?please help .

Hi, I need to add 500 virtual machines to a subclient. Is there a script to add them all?

I recently worked on a project which was an implementation of workflows for deleted backup jobs and polices that require email approval. The workflow works in a way that any backup job deletion, for example, requires approval before the actual deletion can occur. The CV admin would delete the jobs and then an email is sent out to all the users configured as approvers and once approved the phase would move on to delete the jobs or not if denied.The question was is there any way to get an audit report of who requested, who approved and what was done? 

Hi!We’re currently testing in our Dev environment with Sharepoint Subscription Edition. I’ve configured it like i normally do, and when i do a “Validate Account” it says everything is fine. However, when i tested doing a full DB backup, it “Completed with errors”. So i did a little bit of digging, and found out that there are a lot (~15) of service-accounts in use for this sharepoint installation, so just for testing purposes, i added all service-accounts with access to the Job results and Log Files directories, and then the backup completed successfully.So, it seems to me that there needs to be more accounts that needs to be given access to those folders. So i started doing some more testing, by removing 1 account at a time, but i ran into an issue where it seems some of the account/account-info is cached, because the job would fail, and i would add the account back again, and it would still fail for the next couple of times, but if i waited some hours, then retried, without having do

vm backup guest file restore failed.please any advise Is the operating system related?