Commvault Cloud Topics

Hello Community  Issue: I’m trying to schedule mssql db clone via Command center, and there is no such option.Looking to clone db via CV API or Sending QCommands as a API Json request  Tried:While manually creating mssql db clone via command/admin center, noticed there is a Json Post Request Payload for instance clone.  Search in CV BOL, and nothing but how to View DB Clone via .py scripthttps://documentation.commvault.com/11.24/essential/45532_samples_for_developer_sdk_for_python.html#viewing-instant-clones  Questions:the db clone has a payload request, from where I can find the related Post Request Syntax (example:  'http://<webserver>:port/SearchSvc/CVWebService.svc/databases/Action_XXX/clones_XXX') for mssql DB clone, thanks OrSending QCommands as a API Json request  CV Syntax example is for XML and I want to make it work for Json.Can I use ‘inputRequestJson’ to get Json Request Payload that shows in above screenshot? https://documentation.commvault.com/2022e/essential/48618_

I received a request to backup and restore Kubernetes applications using the Application iData Agent. In my case a MongoDB and only individual collections should be able to be restored, for example. The BOL allows backups of Kubernetes apps to be application-consistent only. Why isn't there a way to backup App Aware on Kubernetes? Is there perhaps a feature planned for future versions?

Hi, This question is for the workflow guys.We created a workflow which monitors certain running jobs, which is scheduled to start every day, in the workflow there is a condition which ends the workflow when there are no running jobs and a loop which executes every 5 minutes to check the status of the running jobs.In some cases, our jobs running jobs takes too long to complete, and we want to force our workflow to complete when reaching certain hours (For example 01:00 AM) even if there are still some running jobs. My question is, is there any way to make the workflow run for a defined interval of time ? Here are what I’m thinking of so far :Inside the workflow, before each iteration of the loop, check the time and if a certain time is reached, the workflow completes. For this one, I don’t know if the workflow editor offers the tools to implement this, or should we make it execute a script that we have to create manually from scratch. We have also the option to make it run for certain t

Commvault upgrade includes upgrade of Commserve Console, Media agents and Servers (VM and Physical). We have about 14 different sites and over 500 servers so I cannot complete upgrade of Commcell console in a day. Probably it will take about a month to complete upgrade across site. So my question is will the backup have any issues when the commcell console (11.24) is in an upgrade version and the media agent and servers are in lower version (11.16)

IHAC using NetApp storage as Library mount paths, not supporting Sparse Files.Without Sparse File support, we cannot accurately calculate the usage of mount path data, but this is expected as normal cases.But this MSP customer, they’re still using BET charging to tenant users (I tried to eliminate this for couple of years but not succeeded yet), requires how much data actually occupied.It’s simply not easy and impossible to get accurate data, especially under DDB utilization since Commvault is retaining only the stats for non-aged jobs, so quite difficult to accumulate how much is written/purged as of now.Still we can retrieve rough image of usage from Commvault logs, from DDB Verification job results.After running DDB Verification, we can get reclaimable stats at a log file named DDBMntPathInfo.log on MA server(s) like (this is actual data at customer's site): 9601 2581 10/31 08:06:34 22551699 ====================================================================9601 2581 10/31 08:06:34

Background story:IHAC who upgrade VMware environment (from 6.0 to 6.5), copy VMs from old environment (vCenter/ESX) to new, so need to change Commvault side to change access path to vCenter at client level. Problem here, one VSA client has multiple subclients which contain some VMs as contents, these VMs are not migrated at the same time, so we cannot change vCenter access path until we migrate all VMs to new environment, because of that there's a request to copy subclient information "one-by-one" to new VSA client (how to retain job sequences would be another topic, slightly complicated per Index versions). We can achieve this by creating new subclients on new client one-by-one by specifying all attribures (contents, configurations, etc.), but some of clients have over 100 of subclients each, so requested automated approach, which could be Commvault Workflow.Major problems on Commvault automation to create subclients,We're not officially provide exact parameter to generate a new VSA s

Continued topic from Community Topic #10 VSA subclient information #1As we can copy VSA subclients from one VSA client to another using tricky and slightly dangerous approacy utilizing Clone CLI, unfortunately there's another issue that we cannot clone individual schedules (not schedule policy settings, this would be cloned).To achieve this, we need to modify CSDB again.Basically schedule information is stored in TM_Task and TM_SubTask tables, but other tables started from TM_ also be involved.And another thing is, the format to generate schedule is quite complicated so cannot easily mimic the behavior, so I took an approach to copy all records to new schedule at SQL level.Digging a lot, we can achieve like this:List up all schedules per subclient. Create dummy schedules on this subclient (this can be done by creating simple schedule on CommCell Console and retrieve parameter XML file from "Save As Script"). Replace the schedule "contents" with SQL queries.Workflow images like this:Lis

Hi, short question reagrding this point: https://documentation.commvault.com/2022e/essential/144021_deploying_vmware_access_node_for_linux.html We tried to deploy: 11300 4dac  11/18 15:01:33 3084685 Scheduler  Set pending cause [Virtual Machine Management job has failed. Failure Reason:[Unable to download the FREL ova file]]::Client [xyz] Application [VMManagement] Message Id [318768722] Error code [19:1618] RCID [0] ReservationId [0].  Level [0] flags [0] id [0] overwrite [0] append [0] CustId[0]. How can we add the ova template to the sofwtarecache ? 

Hi,Is there way to chain multiples scheduled jobs so that they are dependent one on another ?For example, one job would wait his dependent job to finish before starting. 

Hi All.I download the last package - a trial version - for evaluate the Commvault performance.When I did try to install the package, arrive at one point when the installation process request me to insert the ‘sa’ password.I created one Windows server (2019 standard version) ad hoc for this test. After the installation of the Operative System how first product I did install Commvault.On this server don’t exist other additional middleware program.When I arrive at the moment that the installation program request me to insert the “sa” password I did try to insert different options without success.Actually I can’t continue with the installation program.I did try to looking for other possibilities for set the password of SQL Server, without success too.I would like to know how can I make for fix this problem for finish the process installation.THanks in advance.Best RegardsRicardo

Hello All,I understood we need odd number of servers to setup the index server cloud. However when we have 5 node in cloud, 3 for HAC and 2 for index store. In this case 2 index store node will have a disk capacity based on the sizing.Lets consider i am setting up exchange on prem backups with content indexing, i have 5 node index cloud and two access nodes. I will also have share for job results directory.Now the question is around the index server cloud setup, when i create the index server its requesting to update the index directory location but i have two nodes acting as index store in this case which node disk should be used for the index directory when i configure the index server cloud.If i use any 1 of the node disk then if that node fails or down due to some reason i will not be able to search \ browse the index from that node in this scenario this will be single point of failure even if we call it as Index server cloud with HAC rite.I would like to understand more about this

I love activate- This app has made our legal audits almost hands off and I love it. I do have an issue- I dont know how to export more than 500 rows of a report generated from Activate.Currently I am in the File Storage optimizaion field and clicking on a access time 0-1 years. I click the review button and 2.8 million itms pop up. Id like to export that as a csv..which is simple-- click the cog and hit export. However, it only exports the max of 500 rows.Yea - i know - do 500 at a time-. No thanks.  Ideas? 

Hello All, We have recently observed that as soon as the Hyper-V VSA backups were triggering the hosts were randomly rebooting. While going through the windows event logs, we observed there were multiple error messages getting logged during the backup window:  An error was detected on device \Device\Harddisk14\DR385 during a paging operation. The shadow copies of volume \\?\Volume{20628861-0000-0000-0000-100000000000} were aborted during detection because a critical control file could not be opened. Filter Manager failed to attach to volume '\Device\HarddiskVolume26'.  This volume will be unavailable for filtering until a reboot.  The final status was 0xC03A001C. The IO operation at logical block address 0x800 for Disk 8 (PDO name: \Device\000000d2) was retried. The Volumes and Harddisk drives that were reported in these logs were not local to the hosts, these were the VHDX files being mounted during backups. Automount on these hosts was enabled. The paging error led us into thin

Hi,i have to perform OS refresh of some physical MA ( 2 grid of 4 MA). We will upgrade from Windows Server 2012 to 2019.my purpose is about data availability because our disk libraries are configured with Local LUNs on each MA shared with others via Dataserver-IP option.The problem is when one MA is unavailable for the upgrade, their mount paths were not readable for the others MA. I have search in the documentation and i don’t find any uses cases for doing a MA refresh with shared mount paths. please advice Kind regards,christophe

Dear all,is there any way to sync the internal schedule with an external application such as Outlook or similar?I understand this would be a one-way synchronization but it still would be useful to integrate Commvault schedule into an external calendar. Alternatively, also an export could be a usable solution. Thank you!Gaetano

Hi Fellas, Has anyone used the key below, is it safe to use? Will it have a negative impact on the server or the application running on it?I'm thinking of using this because while taking a backup on one of our servers, clbackup and cvfwd processes are using high cpu. Compression+dedupe are on media agent.By using this key, I aim to limit the max CPU usage of these processes, will the correct usage be as follows?https://documentation.commvault.com/additionalsetting/details?name=sSDTHeadMaxCPUUsage  Best Regards.

We want to upgrade our old commvault server which also has commvault SQL DB. I believe license for both Commvault Commcell and SQL is provided as bundle by Commvault.So when we do upgrade of Commvault Commcell and all other components of Commvault can we use our own license for SQL? This way instead of having Commvault (Commserve) and SQL running on same server, we have got separate SQL DB licensed by us? This approach is different to in-place upgrade where you upgrade your DB and Commvault which is running on same server. Commserve version is 11.24.7 running on Server 2012 and SQL is 2012 Enterprise

We’re migrating VMs from different vcenters and stand alone vmware esxi hosts to a vcenter which is  already configured in Metallic.  How do we get our vcenter in Metallic updated with the current VM inventory?  I’m looking for a “rediscover VMs on hypervisor”, “reinventory Hypervisor” or to be able to tell a VM already in inventory that it’s on a new vcenter or hypervisor.  Currently a migrated VM is stuck on the original hypervisor or vcenter and we can’t back it up.

Hello team just looking to see how to find out if we have required licenses to configure Vmware Live synclicense summary report shows  -  category : DR VM permanent total : 80 used : 0does this sound right license for vmware live sync ? 

Hey all -Should we be recommending that our customers run this workflow?  I do see that upgrade is listed in the DDB health page, but not sure if this is required or what the best practice is???ThanksMelissa

Hi,using the “cloneVM” activity in a workflow fails. The workflow Inputs of HttpClient Inputs of CreateNetwork “On start script” on the first delay The inputs for the clone activity  The clone job The logs: The error is same if I:Used the vmGUID only (without the vmName) Used the vmName only (without the vmGUID) Tried the vmName or the vmGUID constants not variables 

We need to stage our customers databases. On CS on windows we use CSrecovery assistant and it it is easy. Staging A Commserve on Linux database I tried the document:https://documentation.commvault.com/2022e/expert/142005_staging_commserve_database_on_another_commserve_linux_host.htmlThe staging works as described with one exception, admin password was not resetted. That means I cannot open commcell consoleCSrecoveryassistant.log shows “skipping admin password update as per registry hook”I setup a standard commserve installation on Linux with no modification in registryWhat am I doing wrong.Can you help? 

Hello Commvault Community,  Some time ago I ran a case in Commvault support for SP20, for a problem with granular data recovery for BLB. Incident 210702-97 The issue has been resolved with hotfix: SP20_PreRelease-4648-BINAfter upgrading the environment to SP24, the problem was noticed again when trying to granular restore for BLB. Here I have a request for you to check if this fix is included in SP24 or is there a need to raise a ticket in Commvault support asking for rewriting this fix for SP24? ThanksKamil

Hello Commvault !Im in the middle of a project with Commvault 11.28 and HPE StoreOnce Catalyst.I followed the documentation (https://documentation.commvault.com/fujitsu/v11/expert/99426_creating_hpe_store_for_hpe_storeonce_catalyst_library.html) to create the Store and also to create Library in CommCell.Now, in order to configure the Storage policies & add the Vmware, I assume this is going to be from CommCell. right?  Because I cant even see the HPE Catalyst Library from Command Center (from there it would be much easier)!

is there a qcommand or REST API or any other way to update the Active Directory properties without doing it manually.I’m specifically looking for an option to update the User account field.