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Q&A. Technical expertise. Configuration tips. And more!

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iConsultantCommvault Certified Expert

asked in Virtualization and Containers

VSA Guest Customization

Hi, When I install the Virtualization package on a client, I now have the option to also select “VSA Guest Customization” (so not only the Virtual Server Agent). What is this option used for?Thank you.

2 years ago

Someones

asked in Self-Hosted Q&A

retention in storage policy

If we change the retention in storage policy. Will it effect old jobs or not...

2 years ago

Saadhom

asked in Getting Started

Oracle Hospitality Opera 5

Dears I am newbie to Commvault and now we implemented Commvault at our Hotel everything works fine except we can't backup Opera server. So if any one has a guideline on how to backup the opera server to share it with me I will be grateful for him.

2 years ago

LaurenceB

asked in Self-Hosted Q&A

Log4j Vulnerability - Microsoft SQL Server agent - Database archiving, data masking, and table level restore

Hi How do I check on the Commserve, if the features below are in use? Is it in the licensing ...where would I look. I don’t think we are, but would like to check for my own benefit. Microsoft SQL Server agent - Database archiving, data masking, and table level restore

2 years ago

AKMBit

asked in Self-Hosted Q&A

Log4j 1.x

Can you please help us with getting some clarification on the CVE-2021-44228. Looks like CVE-2021-44228 also impacts the Log4j 1.x Since we still have /opt/commvault/Base64/DbJars/log4j-1.2.16.jar, we are being told by our Cyber team that according to CVE-2021-44228 on the https://logging.apache.org/log4j/2.x/security.html Below is the snippet from logging.apache.org link aboveLog4j 1.x mitigationLog4j 1.x does not have Lookups so the risk is lower. Applications using Log4j 1.x are only vulnerable to this attack when they use JNDI in their configuration. A separate CVE (CVE-2021-4104) has been filed for this vulnerability. To mitigate: Audit your logging configuration to ensure it has no JMSAppender configured. Log4j 1.x configurations without JMSAppender are not impacted by this vulnerability. Does commvault use JNDI with Log4j 1.x ?

2 years ago

Ken_HByte

asked in Storage and Deduplication

What to do after losing backup storage

Hello everyone,My secondary site has a Windows server connected to HPE MSA disk shelves. Earlier this year we added another disk shelf but my storage admin now tells me it’s improperly configured and he wants to correct it which will result in the lose of all the files on that individual shelf. The storage appears to CommVault as J: (51TB), K: (51TB), L: (51TB), and M: (18TB). It is just the M: allocation that needs to be corrected.All backups have two copies with one at my primary and one at my secondary site so I *should* be able to re-copy the affected backups over to the secondary site once the storage is fixed. Does anyone know if there’s a procedure or web site that shows how to do this? It would be the equivalent of recovering from an disk failure.Any help would be appreciated.Ken

2 years ago

Suporte BrasilBit

asked in Self-Hosted Q&A

How to setup 2 Servers as Media Agent agent

Hello All,I am deploying a secondary Media Agent, i would like to know if i can setup my policies to make the backups for my 2 Media Agents or i need to create a global policy for each Media Agent.My 2 Media agents has Disk Libraries ISCSi.

2 years ago

LaurenceB

asked in Storage and Deduplication

Commvault Backing up to Cloud - Reservation lookup

Hi Team,I am running a job to cloud and the job comes up with “Reservation lookup failure”andError Code: [62:1539]Description: [Cloud] There is a name lookup error.Source: NZVMCVSA01, Process: CVD Any thoughts on the origins of this error? It looks like something in the cloud is the issue. cheers4884 59a0 12/20 14:04:49 206728 Servant [---- IMMEDIATE BACKUP REQUEST ----], taskid [5536] Clnt[NZVMCVSA01] AppType[Windows File System][33] BkpSet[defaultBackupSet] SubClnt[DDBBackup] BkpLevel[Full][1]4884 e0 12/20 14:04:50 206728 Scheduler Phase [4-Scan] (0,0) started on [NZVMCVSA01] in [0] second(s) - ifind.exe -j 206728 -a 2:1136 -t 1 -d NZVMCVSA01*NZVMCVSA01*8400 -r 1639710108 -ab 0 -i 1 -cs AWSSYD-COMMCELL -s "DDBBackup" -jt 206728:4:1:0:51234 -systemFiles -mountPath -seb -lf 205120 -li 0 -ls 0 -attrEx 04884 2d18 12/20 14:04:52 206728 Servant Reg [Control] received. Client [NZVMCVSA01] plattype = 4. Token [206728:4:1:0:51234]4884 38f8 12/20 14:04:54 206728 Schedule

2 years ago

fizelscheByte

asked in HyperScale X Q&A

Default RDP user with Password after successful Installation of Hyperscale X 2300 Appliance

Hi, i need to access CommServe after Installing. But in that case i need PW and user for connection through RDP to Windows System. Bye Fizelsche

2 years ago

drPhilByte

asked in Developer Tools, Integration and Automation

Workflow - how to change initiating user

Hi there, I have a simple question. How to change "Initiating user" for a workflow.I am digging through the documentation without success. Do you know it from the top of your head? Cheers!

2 years ago

HarveyMBit

posted in Self-Hosted Q&A

how can i enable commserve livesync in commvault V 11

2 years ago

Ankit

asked in Self-Hosted Q&A

Commvault log4j--Cloud Apps with Cosmo DB installed

Hi Team, We need small update on 1 of the client which is having Cloud apps with Cosmo DB installed, so do we need apply hotfix on that server as well as we can see from CV console we cannot apply hotfix on cloud apps server, is there any way from Command Center to apply the hotfix on that server.

2 years ago

Raju KamatBit

asked in Self-Hosted Q&A

how to check current log4j version in commcell server?

2 years ago

TP_EricksonByte

asked in Self-Hosted Q&A

log4shell a Commvault application, support updates?

one of our departments is saying our servers we use for Commvault are using log4shell v1.2x. They need to update it to v2.16.0. Im green when it comes to this topic. is this log4shell a third party app which the server has installed prior to Commvault software, or is this something that Commvault installs, and is resolved by updating the Commvault software? Thats where the confusion comes into play for me, because it comes down to whether or not the department that brought this up is asking us for permissions to update it, or if this is something to do with commvault software which my team needs to handle?

2 years ago

Melissa AdamsCommvault Certified Expert

asked in Self-Hosted Q&A

Commserve LiveSync Set up

hey all - quick question. I have a few customers that are running a physical media agent at alternate data centers. Can I install the Commserve and Failover package on these media agents? I see this in documentation, but I’m not sure if I have to re-install the media agent into the same instance?If the MediaAgents must be available on the CommServe, then it must be installed in the instance in which the SQL Server agent and the CommServe Failover packages are installed.Wouldn’t my media agent just be independant of the failover commserve? or do I add the Commserve failover to the existing instance001? In both cases, there is no infrastructure at DR to build a separate virtual server.ThanksMelissa

2 years ago

iConsultantCommvault Certified Expert

asked in Virtualization and Containers

Azure VM tag

Hi, In BOL it states that it is possible to backup Azure Virtual Machines based on tags (https://documentation.commvault.com/11.25/expert/31314_defining_filters_for_content.html): “Tags (ARM): Select a tag or virtual machine owner.” However in Azure a tag consists of a name and a value. How is this going to work out? Does Commvault look at the tag alone or also at the value? Unfortunately I am not able to test this.Thanks!

2 years ago

Lynn KearnsBit

asked in Storage and Deduplication

Do we schedule the vault tracking report to run after it's vault tracking export policy starts, or after?

The documentation isn’t clear - Do we schedule the vault tracking report to run after it's vault tracking export policy starts, or after?

2 years ago

Marco LachanceByte

asked in Self-Hosted Q&A

IBM i File System

Hi, I have installed this agent for one of my customers,Everything is working fine.I have two questions :1- Is FS is preferable over VTL ?2- What is the purpose of the SubClient "DR Subclient" ? Is it the equivalent of the Save Entire Sys functionality on the IBM i ?Someone has a how-to on configuring this subclient and what it involved running it ?My knowledge of AS400 is none ! (I'm doing the Commvault side and the customer is doing the AS400 side !)Thank you

2 years ago

Kamil

asked in Self-Hosted Q&A

Commvault Air Gap Implementation

Hello Commvault Community! I would like to ask you and reassure you about the "Commvault Air Gap" configuration.Exactly I mean configuring "Creating Secondary Worm Copies" - should it be for the previously created "StoragePoolAirGapped" policy, or maybe for the already existing Storage Policies regarding server copies? In the attachment I am sending the instruction which we use. Thanks&Regards,Kamil

2 years ago

BloopaByte

asked in Self-Hosted Q&A

1-touch recovery

Hello team, I have enabled 1 touch recpvery on a linux physical server (Media agent)when I try to enable it on Windows physical machine I can’t find the tab 1-touch recovery why ?Thanks !

2 years ago

MansoorByte

posted in Self-Hosted Q&A

How to create media agent HA(high availability) configuration in Commvault

2 years ago

BloopaByte

asked in Self-Hosted Q&A

Sap HANA Commvault backup state not synchronised with backup state on client

Hello team,I have a question about SAP Hana clients on AWS.backup are scheduled from the third-party. The strange thing is when job is completed from third party side, il takes a very long time to complete on commvault side. Any clue about this issue ? Thanks !!

2 years ago

ITStorageEWLByte

asked in Virtualization and Containers

Find files on VSA subclient

Hi,Is it possible to search for a file using "find" in a vsa subclient ? I've tried but it always says it couldn't find the file. On the documentation it seems possible.Thanks

2 years ago

sapplegaBit

asked in Self-Hosted Q&A

Validating the Log4J patch

I’m new to CommVault. I read and followed the instructions for installing the Log4J vulnerability fix, but I’m not sure if I did it correctly/Successfully. Does anyone know of a way to verify that the fix is actually installed on one of my client computers?

2 years ago

kszafByte

asked in Self-Hosted Q&A

Edge Drive - where I can change some parameter so that the link is valid/ valid host

Hi Guys, I have a question with EdgeDrive i Webconsole. We implement the Edge Drive functionality.The DMZ hosts the "files.kowr.gov.pl" host and is connected to it by external users via Webconsole. When generating a public link through the browser, everything is OK, the link is correct, that is. https://files.kowr.gov.pl/webconsole/gtl.do?gid=w8EcrEkbSI specify the e-mail addresses to which the public link is to be sent:And in the received e-mail, the link changes, i.e. the host name in the link changes from files.kowr.gov.pl "to" cv-commserve.ap.arr.gov.pl Please help where you can change any parameter to make the link correct, i.e. with the correct host.In addition, please let me know how the template of the sent e-mail can be changed so that I can make changes in accordance.

2 years ago

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