Commvault Cloud Topics

I have a storage policy that has 7 days, 1 cycle retention with two copies:  Primary and DR.  It appears that none of the incremental backups are replicated to DR.  Does CommVault somehow treat incremental backups differently than full backups when it comes to replication to the DR storage?Second question:  I just ran a full backup of a small production server, verified that it’s only on the primary storage, did right-click on the storage policy > All tasks > Run Aux Copy > select Copy: 2-DASH-to-DR > OK > and get “No data needs to be copied”.  I don’t understand how I can have so many backups, both incremental and full, that show as only being on the primary storage.  Does anyone have any idea why my Aux Copy doesn’t seem to be working?Thanks in advance for any help.Ken

I need a list of Groups that have a schedule associated with it.  My SQL-FU is not strong enough for this one.I assume that someone here has done this at some point.  Thanks.Chris.

We recently had to make changes (stig) to our VMware environment and changed to independent disks.  From my reading on V11.20  we now have to switch to using IntelliSnap if we want to snapshot the vm servers?  Is IntelliSnap another License that we have to purchase or will the option to enable IntelliSnap show up after we have defined an Array?  We were using the provided VMware client to take snap shots which was working fine until the change to independent disks was made.  Now we get Independent disks are not supported error. 

I have about 100 subclients in a backup set that I would need to move and I rather not have recreate them with their distinct settings.As per the screenshot, I have 2 backup set under VMware and I would like to move some subclients from defaultbackupset to t320 servers.Is that possible?

Just had a question about SSL certificate  Web service uses IIS and Command Center uses Tomcat; we have a yearly task to renew the SSL certificates  on Tomcat however did not see any steps to update IIS certificate; what services are supported by IIS and which ones are by Tomcat web server; and how do I check the certificate assoication in IIS; I am aware of how to install new cert on Tomcat webserver.   Also, the servers which host these 2 services (different from Commserve); as web-proxies to connect the Internet based clients  on a custom port ; as I  understand changing certificate on tomcat has no bearing on the communication from multuiple clients back to Commserve via web proxy    

can commvault backup exadata filesystem?and pls provide guilde for this pls.

How to set manual retention for completed jobs in Commvault  

if some cst give me the all info about his production, how i can calculate the Rto and Rpo ?

Hello All  ,*Can we manage HP StorageWorks MSL2024 Tape Library with commvault ? king regards Adlene 

Hello, Backup of one of my SQL DB is failing with error “Database is in autoclose mode”On checking with DBA, they said that DB is in auto closed mode. But I am able to backup other DBs on same instance which is in auto closed mode.

When trying to do a restore I get the error “The index cannot be accessed. Try again later. If the issue persists, contact support.” I checked the Data Recovery Job History and the errors state it’s trying to restore the index and the media (tape) isn’t available. The tapes it is looking for are bad and no longer exist.This happens for jobs going to tape or disk. I would be fine with deleting the index and starting over, but I can’t figure out how to do that either.Thanks for the help.

In relation to Apache bug CVE-2022-23181 is this affecting any Commvault releases ?“This issue is only exploitable when Tomcat is configured to persist sessions using the FileStore.”

Hi,I am in the process of configuring NetApp NAS backups using CIFS with SnapDiff, and I cannot find a clear documentation on how to configure that. What is unclear for me, is:SnapDiff is just used for the Scan phase, right? So once we are in the Backup phase, we are just doing a CIFS--based backup?In which steps should we configure this? Create the NAS client first? Or configure the Array first? And at which point (and where in Command Center) should we detect/configure the SVM's? What permissions within NetApp does the user account need which is used for the SnapDiff feature? After Configuring the Array and the CIFS subclient, will Commvault automatically use SnapDiff? Or should we enable that somewhere? How does Commvault map the share to the NetApp Array and volume that needs to be used for SnapDiff? For instance: - The NetApp Array is configurated in Commvault as: netapp01-mgmt.company.lan - Clients connect to \\n

Just patched from v11SP14 to v11SP16HPK141 and I want to get that patch (141) into my software cache so I can push it out to clients.  I go through the traditional steps for a system with no internet connectivity: Downloaded Maintenance Release from CommVault StoreAdd/Remove HardwareCopy SoftwareCopy Software From Location : Browse and select directory from extracted v11SP16_Available_21Jan_WinX64 file fails with :Error Code: [68:481]Description: No packages or updates were found in folder [].Source: {comserver name}, Process: DownloadSoftware this directory is the exact directory that I extracted and then used to patch to 141 on my server so I know the files are valid. I have noticed that there are no payload related xml files like in previous patches.  Any help appreciated. 

Hello,After the testing with test failover from CommServe A to another Commserve B, I have started the production failover. The production failover is successful completed.But, the replication job don't work from CommServe B (new) to CommServe A (old).Because the SQL-version of CommServe A is lower than CommServe B.CommServe A have 12.00.5223 (SQL 2014)CommServe B have 13.00.5888 (SQL 2016)How can I fix this problem?I think that this article will help me, but it is not about the passive Commserve. https://documentation.commvault.com/commvault/v11_sp20/article?p=115437.htm Do you have any advice for me?

Hi, I have a question.Current state I tried Aux copy “ use most recent Full backup For Aux copy”I don't know why DB can't be automatically selected.Only DB (not file) What sholud i do?

Hi, Setting up a backup for a Solaris Cluster. Got a question if we can have the Job Results folder on an NFS mounted volume on the Cluster Group? I have had the Job Results Folder on net-shared volumes before but never in a cluster group setup. Is it supported? /Patrik

I am trying to determine the correct REST API “get” to list all VM clients (guests) being protected. Maybe I am missing it or it’s more difficult than I think. I can list all VM hosts, VSAs, datastores, etc, but I just need a list of VMs being backed up. Any help would be greatly appreciated!Thanks!

Hi all.I am following best practice for SQL server VM backups by snapping the OS and SQL program file drives only, filtering out the drives that hold the databases.So if we lose the VM, we restore the VM from snap backup, add drives and then use the SQL agent to restore the databases.The issue we have is that to do the restore requires folders to be manually created on the newly added drives, and on some of our SQL servers with multi instances there can be a great many of these.There doesn’t seem to be an option for the SQL restore to create the folders it needs so I had the idea of using the file agent to backup the drives, but filtering out all files, so it effectively just backs up the folders.We could then use the file agent to restore the folder structure and the sql agent to put the databases in the folders.I can’t quite work out though, how to filter out all files, but keep the folders.Can anyone help?Thanks.

Dear All,I have around 40 AIX clients with 7.2 OS which is in backup rotation. I would like to enable the 1 touch recovery option from advanced settings. Although for AIX, I should deploy a dedicated 1 touch server and a 1 touch server directory in the same server to perform 1 touch backup and recovery of all AIX clients.However I am now confused with system requirements for 1 touch server and also if I am planning to use the same 1 touch server for all the 40 clients what should be system requirements and also the directory size?Can anyone help me on this?RegardsAnanth

Got a storage policy with a active selective Copy that is supposed to copy the data written to a HDD library and copy it to a tape. It missed its aux backup for whatever reason. When trying to manually run an aux copy from the storage policy it tells me there is no Data that needs to be copied when clearly there is no job records of the aux performing backups. How do i force an aux copy without this error popping up .  

Hello I am trying to modify group association role and pressing OK getting below error as screen shot Security → Commcell User Group → take group property → Associated entitiesselect any entity and press remove button  Thanks    

Hello,I use the REST API to read via Python the protection report (XML).Now the output of this report describes first the columns and in the next session the records.  I use normally xml.etree.ElementTree, to read xml contend, but for this looks not useful, what is the easiest way to get this formatted output in dict or in a list. sorry i am new in python scripting.regards Jürgen 

Why there is still dependency on dotnetfx3.5 for Commvault SQL agent ? Please consider this on priority.Why there is still dependency on dotnetfx3.5 for Commvault SQL agent ? Please consider this on priority. If this feature is not enabled on windows client machined our Commvault SQL agent installation is failing. When this feature is enabled and then when we install Commvault SQL agent , its working and installation getting successful. Why there is still dependency on older version of .netfx ?