Commvault Cloud Topics

Got a storage policy with a active selective Copy that is supposed to copy the data written to a HDD library and copy it to a tape. It missed its aux backup for whatever reason. When trying to manually run an aux copy from the storage policy it tells me there is no Data that needs to be copied when clearly there is no job records of the aux performing backups. How do i force an aux copy without this error popping up .  

Hello I am trying to modify group association role and pressing OK getting below error as screen shot Security → Commcell User Group → take group property → Associated entitiesselect any entity and press remove button  Thanks    

Hello,I use the REST API to read via Python the protection report (XML).Now the output of this report describes first the columns and in the next session the records.  I use normally xml.etree.ElementTree, to read xml contend, but for this looks not useful, what is the easiest way to get this formatted output in dict or in a list. sorry i am new in python scripting.regards Jürgen 

Why there is still dependency on dotnetfx3.5 for Commvault SQL agent ? Please consider this on priority.Why there is still dependency on dotnetfx3.5 for Commvault SQL agent ? Please consider this on priority. If this feature is not enabled on windows client machined our Commvault SQL agent installation is failing. When this feature is enabled and then when we install Commvault SQL agent , its working and installation getting successful. Why there is still dependency on older version of .netfx ?

Hi, I was wondering if Microsoft 365 Family can be back-up within Metallic. I gave it a try to set it up but was unsucessful and received “Sorry, but we’re having trouble with signing you in.” as I tried to login into Microsoft with my family credentials.thanks for the clarifications,Markus  

I would like to covers about problem with Commvault.The problem concerns the configuration of the Virtual Lab functionality.When attempting to configure a policy, Commvault will not be able to "see" CV_VLAB_GATEWAY or any network configured in the VMware environment. Such a machine is in the client's Vmware environment.I will be very appreciate for help 

Hi all,in the Job Controller there is a waiting backup job due to the following error message:"Drive in which Media is mounted is not ready to use. Advice: Please retry your operation later. If the drive has a stuck volume, reset the drive to recover the media."As proposed, I tried to "reset drive", but it didnt help. The tape seems to be stuck in the drive.Do you have any suggestions what to try next to work it out?

Hello, I am enabling encryption for my backup data per new requirement by enabling it through the storage policy copy encryption setting.  After subsequent backup jobs have completed I have verified encryption to the backup data is set from the storage policy copy report.  I do not see an indication that the DDB backups are encrypted.    Do they need to be encrypted?  This is a requirement by our auditors and they will see this in the report like I did and might ask me why the DDB backups are excluded.Thanks.

Hi, Is there a way to redirect Temp Tablespace during Oracle Out-of-place restore using Command Center?This is possible using Java console but I cannot find this in Command Center.

I would need assistance to estimate the storage size for backup, as we have nearly 140 + VM’s new servers which need to be backup daily, weekly Full and monthly tape, In order procure the license from commvault i would need to provide the following details but i’m unable to get all the details as i’ve confused between application size, Total VM size, Backup size, when i download the VM’s from vCenter igot all the clients list including VM’s size but when i calculate the total Storage based storage provision space, the toal size is showing nearly 200TB but when i login to each VM and look up for used space hardly 20TB to 30 TB and few VM’s are growing daily nearly 20 GB so in my case which size i should consider and how do i calculate the total capacity and make solution for this?? Total capacity of data to be protected Total capacity of physical data Total capacity of virtual machines Total VM’s – 220? Total Physical – 12? Dis

Hopefully this is an easy one?When I “Show Virtual Machines” on the Client computer tab in user preferences I can see every VM that has ever existed in my environment (VMware). Is there an easier way to clean this up other than going through and right click deleting every client that I am sure will never be needed again? I realise why this would be the case as you may well need to restore a long gone VM but it’s such a mess!Thanks very much

I am trying to setup backup for TrueNAS device which hosts both CIFS and NFS share.  Looking at the NAS backups; it appears NDMP is not supported.  I have a Windows proxy that can talk to the NAS device and can be used as a point to protect CIFS share; as I understand for NFS I would need to setup a linux VM.  I noticed TrueNAS also has snapshot support; it is possible to leverage that? 

Hello im facing an issue restoring an oracle database from RAC to another new server. case : we had a retired oracle RAC with a log retention backup in place.now the customer after 10 Months need  some data from the oracle db, so we implemented a new node to restore the db on it configuration on the source rac was as below  when i try to  perform out of place restore with control file option selected and no catalog option i get this error “ RMAN-06172: no AUTOBACKUP found or specified handle is not a valid copy or piece”i have tried more than 3 different point of times with the same issue.i have configured the pathes in the redirect option i have configured the CF&SPfile option to be from autobackup once and from peice once and i got the same issue. 

Hey all - I have a content indexing question - if we remove a storage policy from content indexing , what happens to those indexes?  Do they stay?  How do we clean them up?  Example - 2 storage policies and only 1 is indexed.  We removed the check box from that one and added the other storage policy  and ran a index job.  Does the previous indexing stay put?  Is there a way to clean up the indexes from the previous storage policy? 

My network does not have the ability to contact the internet to draw the needed install files using the installer on the download page.  I need to find an offline package with everything in it that I can take into my environment.  Anyone have a link?  Thanks,Brett

We have an offsite facility we send our aux copies to for DR purposes. PB’s of data for CommVault to go through .  We do not have a firewall, and port 8400 can reach the offsite ok.  Some of us in house think using the network topology to create a persistent connection and then open 8 routes will speed up the process over letting Commvault handle the traffic automatically. Does anyone have any insight into which process is better to use for us? or more technical how the network routes work or a recommended setup?

Hi,Is there a way to Throttling the live sync job? 

Looking to see if there is a mobile app that I can use to access my Metallic Hub for reviewing and managing my Office 365 Backup solution.  Thanks,

To connect to S3 bucket as cloud library from Media Agent (on-premises) we can use below options:1.AWS Direct Connect2.VPN Gateway3. InternetMy query is if we are using option 3 internet to connect to S3 bucket how can we protect/secure S3 bucket from outside attackers or any non authorized users accessing the S3 bucket over internet. 

Hello All,I need a clarity on proxy client system requirements - IntelliSnap for oracle.As per the documentation, Its mentioned the FS copy don't need oracle software to be installed in this case what should be the server compute resourcesfor RMAN copy - Its mentioned we need Oracle license as we will installing the oracle software along with our Oracle IDA and Media agent, in this case what should be the server compute resources.Also when we say oracle software to be installed and the server will be used as proxy whether the proxy will auto create the instance on it during the backup copy or do we need to set up the dummy oracle instance same as source client on proxy? how does it work?The IntelliSnap configuration is same for Oracle RAC as well?RegardsAnanth

Hi!I’ve been wondering about proxy support for OLVM. If you look at docs there is an information that one should look to RHEVhttps://documentation.commvault.com/11.25/expert/129769_oracle_linux_virtualization_manager.htmlAnd if you go down that path you will find that supported proxies are:RHEL 6.5, RHEL 7.1, 7.2, 7.3, 7.4, 7.5, 8 and Windows 2012R2, 2016 and 2019https://documentation.commvault.com/11.25/expert/3358_system_requirements_for_virtual_server_agent_with_red_hat_enterprise_virtualizati

Hi Community,Was exploring this setting from security point  , had few doubts.https://documentation.commvault.com/11.24/expert/125170_encrypting_network_traffic_at_commcell_level.htmlDoes Encrypt network traffic at the CommCell level means we are encrypting communication which is happening within Commserve ( i guess communication with CS database ) and this setting doesn't concern about the communication between CS and Media agents or Clients ? if this is not the case , what type traffic actually we are encrypting using this setting and how can i check if my current traffic within CS is not encrypted ? An real example if i dont enable this setting , what could be the possible impact to my CS . What changes will happen to my CS after enabling this settings , a

Hello all,I am trying to find some specific guidelines for Block and Chunk settings when related to Cloud Storage.  The information I have found is generally related to Disk and Tape Media.I have been reviewing an environment that uses Chunk settings of either ‘Application setting’ for Primary Copy and a mixture of ‘Application copy’ and 4096 for secondary copies.Block size has been set to 1024 and in other cases set to ‘use media type setting’.I am wondering what the best practices for these settings are and if any of these user set settings are overridden?

Hello,I have a simple question. Is it safe to change storage policy for a subclient? Is there any data loss posibility? Do remain old data in the old storage policy?I am asking because I need to temporarily change disk library to tape library and because data are not synchronized it is not possible to promote secondary copy to primary.  

Hi,We are gradually automating our infrastructure (IaC) and need to automate the installation and configuration of CommVault Media Agents. Any good resources on that subject here or elsewhere? We also want to deploy a Media Agent on a Windows device in Azure order to backup a datalake (ADLS Gen2). So, the Media Agent needs to be configured with an ADLS Gen2 for it’s library. Any automation/scripting tips on that?