Commvault Cloud Topics

Hello,i need a report or script that generates a list of orphaned snapshots of the NetApp volume.The report/script should query in the Commvault database the snapshots for a volume and the real snapshots on the NetApp volume. Both must be compared and all extra snapshots on the NetApp volume (Commvault knows nothing about) should be reported.Has someone here something like that? Or a hint how this can be done?Because of a database problem Commvault don’t delete the snapshots before a specific date. For volumes with a simple retention this is easy to do manual, but for the volumes with a advanced retention for monthly etc. snapshots it is complex when doing this manual, where will a report very helpful.Kind regardsStefan

Hello,Question 1 :I have a gridstor  composed of 2 mediaAgents MA1 and MA2one GDP and 2 partitions.This gridstor point the a S3 bucket name CVbucket01 I want to create another gridstor with 2 other mediaAgents MA11 MA22one GDP partitions and 2 partitions.is it possible to point the the same bucket CVbucket01 or is it mandatory to create another bucket Question 2 :When we installed the first gridstor, we selected 2 partitions for DDB. Can I add other media agent and how to increase the partitions ? I know that the limit is 4 nodes per gridstor is it correct ? Thanks to all for your help 

Hi,I have configured SAML authentication on the Command center and an ADFS server for a domain.Everything works but there is one small thing i don’t get to work.If i logon and enter the username the redirect to the ADFS servers works but, i need to enter the username a second time. Is there an option to send the username with the SAML redirect? 

Hi All, we are trying an DR Restore for our Exchange enviroment.  We have done the System restore of the 2 Exchange Nodes ( OS level only in vsa backup ) we added the disks and checked if the DAG is working fine.  So we have an running blank Exchange DAG. When we try an DB Restore we get always this error: Error Code: [72:106]Description: Cannot find active copy for database [DB04] on [.domain], Exchange2013 can only restore to active database copy.Source: exchangeserver, Process: CvExchDatabaseRestore This error message is strange because of 2 things: The we have only .domain nothing before no dag name or exchange server the Exchange Server is 2016 not 2013 in the client properties we have 2016 We also tried to create an new exchange DB in the DAG ( DB04a set overwrite and mark offline ) and tried the restore to this DB but same error.  

at the moment we have a standard linux installer and it’s size is 7GB; being a msp we copy the installer from the onsite MEdiaAgent and upload these to customer’s’s linux servers; although we have selected only linux packages I notice that the size is till 7GB.  Is there a way to create a smaller package ; as it can be challanging to uplod these large installers to customer servers using winscp 

Wondered if can anyone tell me if a “file system and application consistent” VM backup of a SQL server where the SQL VSS Writer is enabled utilises the “copy only” backup method so as to not affect any currently configured backup chains?Thanks

Hi, there is such a question, when I use Restore for Guest Files an Folders for Windows Server 2016 client using VSA for VMware, the content is displayed sometimes after 1 minute and sometimes after 1 hour. Why are these times not always the same.

Hello, I am using intellisnap to backup ec2 instances.Yesterday I have removed these 2 instances from the subclient and a backup ran.Today on the SLA report I have this :  Server                                     Categorytemporary-aws-instance          Snap Job with No Backup Copytest-debug-aws-instance         Snap Job with No Backup Copy This is related to the backup copy but how to correct this ? Thank you ! 

 Question: Is there a way to edit the Library and Drive Report to show when the space reaches below 10% in a different color other  than " Green "REF: Library and Drive Report  

My Boss found something he wants as a report and I don't know if there is a way specifically provide it. After reviewing a FLA (File Level Analytical) Report, the report shows specific servers that are backed up showing how much data we are backing up per client that hasn't been modified within Less than 3 Months, 3-6 Months, 6-12 Months, 1-2 Years, 2-5 Years, More than 5 Years. My boss loves this view point on a client level but wants to know if Commvault can do this on a grand level to show how much data we are backing up as a whole that hasnt been modified within Less than 3 Months, 3-6 Months, 6-12 Months, 1-2 Years, 2-5 Years, More than 5 Years. Does anyone know if there is a report such as this? My boss wants it at per site, but trying to think Commvault level and see if this is possible at library level, or media agent level?

My user count has been locked after a friend tried to login to my commcell console. I can login to my command centre, but i can’t access the commcell console. How do i go about unlocking the account?. I am the only admin on the account.

Hello,I want automate my installations, for this I want to set the password hash set into the default.xml during the installation face.  I found all things to write for each system the individual default.xml, the only what I am missing is the password hash.<userAccountToLogin domainName="" encPassword="" password="" userName="" />I use ansible for deploying Unix machines, with a python script to configure in the second step Storagepolicy and the right schedule policy, via Rest API regards Juergen 

Hello,I am looking for a solution which can trigger a script outside from Commvault when ever a backup job is failing. The script needs only give over the failing JOBID.Plan is to automate a quick analyze of the failure and trigger the right team to fix the issue without manual invention.thanks in advance for your suggestions.regards Jürgen

Hi all, we are looking into our backup strategy and investigating few scenarios of backend storage. Right now we are considering object storage via S3 protocol and file storage (JBOD) over NFS protocol. The data which will be send there is on-prem filesystems, databases, VM’s etc. Total capacity - over 10 PB.Currently we tested some object storage over S3 protocol but we faced issues with data reclamation (garbage collection for expired objects taking way too long and capacity reclaimed wait time takes over month or few). Can you share your experience with back-end storage, what challenges you faced or how you solved my mentioned issues, also, what advantages you see comparing S3 & NFS protocols for backups. All feedback is very appreciated.Thanks! 

Hello, as the commserve DR is stopped, what is the procedure to modify the path used for DR backup ?  

One of the benefits of application modernization, containers, and orchestrating your data-center with Kubernetes is the ability to move to 'fully programmable' infrastructure.Now, while this makes the developers day much much easier as they provision apps / storage whenever and wherever they need it - what impact does that have on backup & recovery?Well, for Metallic (and Commvault) it is simple...Commvault is cloud-native, and we use Kubernetes Label Selectors to automatically discover applications based on the 'labels' that developers apply to their apps.Let's take a look at a standard application definition:

 We converted several VM’s that were backing up as FSA to be backed up via a VSA backup.Question: What settings can I use in the Reporting just to tell me ONLY the clients that were disabled and deconfiguredREF: job summary report   

We have a subclient that is a Drobo Share, we are backing up as a file system.This is effectively a Drobo share on a server we are backing up.So I see the  error Cannot scan [\] but I am able to browse the share, however there is a failed drive on the Drobo device. Raid 1My question is, will a failed drive on a Drobo device cause a Cannot scan [\] error ?    

Hello All, I’m just starting to play with Office 365 configurations in my lab. As I’m going through the documentation and watching some YouTube videos, I’ve come across a question I haven’t seen mentioned. Can I have the Index ​​Server and the Exchange Proxy server on the same Windows Server. I’m with an MSP and we haven’t started using Office365 for our tenants yet. It seems going through the documentation that we need a separate Exchange Proxy for each tenant but I’m unsure of the Indexing Server. Do I need an Index Server for each tenant and can that be on the Exchange Proxy server? Looking to cut back on the number of Windows VMs to manage basically. If they can’t be on the same server, can I use the same index server for multiple tenants then have separate Exchange proxies. Any other tips would be welcomed. Thanks.​​​​​

Hi All,Is the Offline Mining Tool compatible with Exchange 2019?Unfortunately I cannot use the live browse as the backup is performed on a VTL library. With Exchange 2013 it works fine. Now when I try to open the restored DB (Exchange 2019) I see the following errors:   

Something that is annoying me for some time now is that we often see running jobs with a job update time that is lacking behind for 15 min. and more. This has an effect on the information like average speed and also gives a "incorrect” indication to the end-user performing a backup/recovery. Especially during a restore this is seen so a user has no idea how long the recovery will take.I did some investigation already but without results. Anyone an idea if there is something to tweak?   

I was installing a 3 node HS1300 (HS1.5) as a Secondary CS and it failed after 50-70% of run. It has created the secondary CS and I am able to login there. But soon after the setup failed running some scripts and there it ended.Though support case is logged. I was wondering if I can do some cleanup and retry the setup?

Hello,I’m no chipher expert so I have a question.Is AES (Rijndael) FIPS compliant with both 128 and 256 bit length? RegardsHenke

Hi All,Is there a way to hide the VSA Proxies while browsing the subclient's content?I have seen that the only way is to assign the "No Access" role to the user used for the VMware Pseudo Client, but in this way I cannot perform the backup in "Hot Add" mode.CVMWareInfo::_MountVM_VCB4() - Connecting to VM [TESTVM] config [[DS1_01] TESTVM/TESTVM.vmx] MoRef [vm-10347] snapshot [snapshot-13541] for disk accessCVMDiskInfo::Connect() - Selecting transport mode: hotaddCVMDiskInfo::Dispatch_VixDiskLib_Connect() - VixDiskLib_Connect failed Err=3 One of the parameters was invalidCVMWareInfo::_MountVM_VCB4() - Failed to connect to VM [TESTVM], 0CVMWareInfo::_MountVM() - MountVM_VCB4() failed!!CVMDiskInfo::GetDiskPathsForVM() - Unable to find open VM Handle for VM: [TESTVM] GUID: [503a58b0-ad2f-6b1d-2a40-c85ed5e6fa49] 

Hello together, has anybody used NetApp SnapDiff Feature with FP23 for a CIFS oder NFS File Share Backup?We got this Error Message:unable to add the Array [SVM] in the array managementLast Change was opening Port 443 like written in the documentation. The Netapp Array is configured in the Array Management. We understand that during the backup it trys to add the SVM to the Arrays. But we dont know which communication is really happening there. Maybe someone puzzles with it too. :)Christoph