Commvault topics

Hello all!We have received a request to update Java on our Commvault Servers - Comservers and media agents.Are there any dependencies between Commvault Services and Java version which we need to keep in mind? Are You aware of any “compatibility” matrix for Java version and Commvault? Can we just easily upgrade Java and should not be worry about Commvault Services?

I created a storage policy and changed the storage policy from one of our Postgres clients to this new one storage policy. Storage Policy used for all Archive Log backups from the old one to new one: SP_PJe-2G.  Data Storage Policy from old one to new one: same SP_PJe-2G.  I ran some Incremental jobs, just log backups, and today I realize that during the Full Backup Job there was a comunication between the new MA server cvault-ma-20 and the old one, cvault-ma-02.  This new storage policy has the following Data Path Properties.  The MA server cvault-ma-02 is not a member of the Storage Pool STGPOOL_SC05.Why the new MA server, cvault-ma-20, is talking to the old MA server cvault-ma-02?  ANOTHER QUESTION: 10.1.66.47 is the other MA server on Storage Pool STGPOOL_SC05. I suppose that there is communication between the client and both of two servers because of deduplicating process. In few words can someone tell me what really occurs during a deduplicating backup job in terms of Query and I

I have enabled two factor authentication for commvault specific group in which both domain user and local user are member of , two factor authentication is not working for domain users , is there anyway to make it work 

After SLES 12 to 15 os upgrade, how to reconfigure CommVault clientas installation files gone by os upgrade.do i need to reinstall the client or any other way to recover commvault client configuration?

Hi Team , Is there any matrix to be followed while upgrading from 11.26.31 to 11.28. commvault package . BR Sudhir 

Hi,today I observed, that putting all of my MediaAgents to Maintenance for specific site, caused scheduled backups to fail with: no access nodes online.I use the MediaAgents as AccessNodes for the Vmware installation in that site, and expected all jobs to go to waiting or queued state instead of failing.Is this the expected behavior? I did not deactivate backup activity on any client resource.Currently running on V11.32.28rgdsKlaus

we are not sure where in the registry it is to change the system time to fix this problem. or if there is a better solution to these issues 

Hello,is there a documentation of the needed permission to access Wasabi cloud storage? Customer does not want to assign admin permissions to the user. Thank you.

Hi,The current set up is all in physical server for Commserve and another physical server is for Media Agent and iProxy together. Commserve server is running on Windows Server, while Media Agent in on RHEL.The question is, can I virtualize all into a virtual machine? andHow is process to P2V?Thank you.

Hello team, Has anyone migrated archived emails from different vendors to commvault?  i know that there are tools to perform this kind of migration transvault and quest but, has anyone tried to perform a manual migration from any vendor to commvault without any tool, is it possible? 

Hi, I want to install the Active Directory agent on Domain Controller from Java console. I wonder if anybody has the installation steps that can be shared with me? I really appreciate it.

Hi,Anyone know why on the month oktober and november i am not getting data from the grow??   The private metrics running corect  

Hello good,I have a question, I would like to be able to manage the backups so that they are not executed if there are not entirely free streams to assign them, but rather that when all the streams are configured in the free backup it is executed.Example so you can understand me:I have an Oracle RAC backup (2 nodes) with 4 streams per node for a total of 8.I want it not to be executed with the streams that are available at that moment if there are not enough to reach 8 and thus use all the configured ones, I mean that if there are 4 free streams in the Storage Policy, do not perform the backup with those 4 streams but Only do it when all 8 are available.Is there a way to manage this? any variable/additional settings?Thank you,All the best.

Hi,we were in SP26, to save the new Vms we used XML by specifying the VmguidNo need to launch a first backup to generate the IndexV2 client.Do you have an idea ?Since SP28, our XML no longer worksFor exemple<?xml version="1.0" encoding="utf-8" standalone="no"?><TMMsg_CreateTaskReq>    <taskInfo>        <associations>            <subclientName>subclient</subclientName>            <backupsetName>backupset</backupsetName>            <instanceName>VMware</instanceName>            <appName>Virtual Server</appName>            <clientName>vcenter</clientName>            <consumeLicense>true</consumeLicense>            <clientSidePackage>true</clientSidePackage>        </associations>        <subTasks>            <options>                <backupOpts>                    <dataOpt>                        <createNewIndex>false</createNewIndex>      

Hi, I can get this data after exporting a report to csv and manipulate it. Question is, how come there is no builtin report or dashboard or graph that would provide this in a simpler way? Regards,Pedro

If the "Server Retirement" workflow was run on the wrong server and approved, how can the workflow be cancelled?

Hello,I want to confirm that the Un-aged jobs on a tape library can be used to extend existing retention on a tape that is not exported yet.I want to increse the retention before export it. Thanks !

All backup jobs seem to be stuck on waiting and dont seem to go any further and stay on waiting. 

Hi Folks, Configured one of the windows client in Commvault 11.28 version. While creating the backup, in properties→ Content→ Browse→ Available Volume Drives are not listing up. What may be the reason? Kindly suggest/ recommend the possible solutions. Thank you all in advance! @Albert Williams @Onno van den Berg @Sunil Turakani @commvault backup @Commvault Engineer 

Hi All,I’m wondering about how many times the job manager in Metallic will retry a job that is scheduled, if for some reason like connectivity issues to the workload present and Metallic cant effectively run the job (maybe not a good scenario, it may just failed not sure). As in how many times it will retry by default? I know there are parameters for this under the traditional Commvault platform, but haven't found it in Metallic.Kind thanksMark

Hi, We have CV running at 11.32.30 and CommServe configured in HA with Livesync working perfectly fine. As a part of the organizational change, we have to modify the CommServe HOST NAME for both active and passive Commserve Hosts. Can we do this change with out any harm to the configuration? if any one has performed it or if it is documented, can you please point me to it ? I am a little worried to do this change as it can disturb the entire configuration. Any quick suggestions will be of great help. RegardsRaj 

Hi,Our backup is connected to the VmWare VMs that are divided into two clusters:- vcsa-sap.seab.lan , whose VMs are present in the SLA- vcsa.seab.lan, whose VMs are not present in the SLAOn 30 October 2023, the certificate of vcsa.seab.lan was renewed and since then the VMs have disappeared from the Commvault SLA on the Command Centre page.  Before the certificate was renewed, there were 90 VMs in both clusters.Now only those of the vcsa-sap.seab.lan cluster are present (43 VMs) but not those of the vcsa.seab.lan cluster.  I need instructions on how to proceed in order to add the new certificate in Commvault and restore the correct functioning of the SLAThank youCarmine 

i have set up the  Replication for File System Agents,  and its working as expected ,i have only one backup site and replicating from that backup  i would like to know how can i replicate to previous version incase the latest one got affected , also how can i do the validation while or before replication , i dont see any option for Replication for File System Agents. i have read we can integrate it with 3rd party solution to check , can we do it for this scenario  and also do we need license for this and do we have trial 

Hi,I have a Domain Controller and we back it up with Activate Directory agent and File Level backup as well. However, when I tried to restore a file in the folder SYSVOL, I found out that Commvault did not back up that SYSVOL folder at all. Does anybody know why Commvault skipped backing up SYSVOL folder?Thank you.