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Commvault Q&A, release updates, and best practices

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BartByte

asked in Commvault Q&A

Show more accurate Restore progress indication/timeline

Hi, We are performing several Sybase & SAP Hana restores.One thing I noticed: the progress is in commvault is “completely wrong” slash misleading.It remains at 5%, while in the hana log & sybase log in commvault you can see that it’s for example 30% loaded.Because the progress remains at 5%, people think that the restore is stuck (can stay at 5% for hours if you have bigger databases), and sometimes people kill the restore because of that.Why can’t commvault show the real status of the restore? For sybase for example the clsybagent.log from commvault shows the exact status, so commvault knows that status...so why not showing it in the gui/command center? Even if it’s not exact figure, having that as job status would remove some frustrations for users. Only a question, not a request to change something :)

10 months ago

Marcel GeisenByte

asked in Developer tools, integration and automation (workflow/REST/Powershell etc.)

Automatic Installation AD iData Agent with install.xml - Password hash (enyryption)

We do automatic rollouts of Active Directory in Azure for our Customers with Ansible.We want to install the AD iData Agent with the Unattend Package and Custom “install.xml” File.These we are already doing successful for MA, Proxy and Restore Agent.If you do Unattend AD Installation in the XML is PW for AD Agent needed. But it is expected a hash, but i cannot find what hash (for the PW) the Installer expect. Normal PW is not working and sha-256 hash of PW is not working, too.This is the line in XML:<activeDirectory> <userAccount password="3820c5c6992b6774aced93ecd88e04e35b4398d99e3f0a7d8" domainName="q1xyz.local" userName="svc-adbackup" /></activeDirectory>So it would be important to know with what the setup when you create the package the PW encryptes, because during automatic rollout we get it from our central key Vault during installation.

2 years ago

Stefan VollrathByte

asked in Developer tools, integration and automation (workflow/REST/Powershell etc.)

Workflow Script API

Documentation for Workflows mentions some Functions for Java to interact with or access other Resources during execution https://documentation.commvault.com/commvault/v11_sp20/article?p=49729.htm.But alone from browsing through the other Pages it gets clear there are way more options like activity.exitCode or workflow.setFailed().Dissecting built in Workflows reveals other treasures like csdb.execute(“sqlquery”).Is there a complete list of all available Functions and how/when to use them? Trial-and-Error and Reverse-Engineering by Customers seems error-prone and inefficient.

1 year ago

Michal128Byte

posted in Commvault Q&A

How to deal with divide Commserv Environment or solution for blocking connections to Russia.

Hello, In our Global infrastructure we have some backup solution which is managed by one global Commserve. In current situation we worry about connectivity to some Media Agents in Russia and possibility in the further that the connection to Media Agents from Europe can be blocked and my question how to prepare infrastructure on that task, to not lost possibility of restore and backup server in Russia. Or what type of solution can be implemented ? I can imagine that the task can be difficult to divide Commserves on Two machines and when the situation will be more stable we would like to merge both Commservs. Situation between the Russia and rest World is very dynamic, so we don’t know when that solution will be useful. Regards, Michal

1 year ago

elizabetaByte

asked in Commvault Q&A

Philipp SwobodaCommvault Certified Expert

posted in Share Commvault best practices

Commvault Customization

HI Community, i am very interested in your thinking of customization of the following topics and if you do this and on which way you do this at the moment to achieve this goal. Webconsole Command Center Alerts Commcell Console GUI I am very excited about your answers and your experience with this topic. Cheers Philipp

4 months ago

bc1410Byte

posted in Share Commvault best practices

getting started with AWS and commvault

We are starting a new project with everything in AWS and planning to use commvault as our backup system via AWS. So Im still a novice with commvault and Im wondering when deploying the commvault image to an instance is it like everything wrapped up in one instance.? Such as the commserve, media agent etc…Or do I need to deploy various instances for each.? Do I need a server for commservr and another one for media agent etc…?

2 years ago

Barefoot1999Byte

asked in Commvault Q&A

Universal Command Center

Is it possible to configure Universal Command Center when commcells are configured to use RADIUS and external two factor authentication? It appears to me this is not supported.

1 year ago

EldanByte

asked in Commvault Q&A

SQL Server AG doesn't recognize the active node

Hi, I’m getting this errorError Code: [30:385]Description: Failed to choose agent for backup for backup type [Transaction Log], reason [Failed to update AG information of MSSQLAGInstance. ].Source: hsapsqldb9, Process: SQLBackupMaster tried to restart the services on the cluster members - didn’t help

1 year ago

RobAbateByte

asked in Share Commvault best practices

Purge/Expire CVMedia folder on clients?

I’m looking for functionality similar to the old nExpireUpdates key, but built for how things work in v11 -- where the CVMedia folder could be programmatically removed from the clients following successful install (or after X days).We are an MSP and many of our client machines are very tight on free space. So I’m looking for a way to prune/expire/delete the CVMedia folder from clients. Is there a way to do this?I realize the reasons why this folder is kept on the clients - but we do not frequently install service packs/hotfix packs due to change control. We have some clients where we don’t have enough free space to write job results, so anything we can do to reduce the size of the footprint on clients would certainly help in our environment. Freeing up just 350MB in /opt would actually make backups work for some of our clients which are failing due to low disk space.We don’t have access to most of our clients, so looking for a way to do this without logging into clients.

1 month ago

Fredrik AndreassonBit

asked in Commvault Q&A

Error when doing cross platform restore of SAP HANA database, restoring to secondary node

Hello,We are running an HANA database in a cluster setup, with a primary and secondery Linux machine.I have an problem when doing cross platform restore of an HANA database.We are trying to restore an production enviroment HANA database and restore it from the production Linux machine (host) to a stage/development host / machine.The restore is starting, but it is restoring the database into the secondary machine (host) in the cluster instead of the primary machine.I can describe further and attach screenshot to explain better.Best regardsFredrik AndreassonAxians Linux team

10 months ago

WaynByte

asked in Storage and Deduplication

Tape not available

Nice day, some tapes are not available in the scratch pool, although they are physically present in the library. He tried to move them to the library and did a full scan, but it didn't help. What can be done to make them available?

1 year ago

Kamil WCommvault Certified Expert

asked in Virtualization

Creating pseudo-client for RHEV (http vs https)

Hi Guys, I am creating the RHEV pseudo-client with the Customer.We have noticed that during creating RHEV pseudo-client, Commvault uses port 80 (http) to comunicate with RHEV Manager. Port 80 (http) is blocked by the firewall. They use only https (port 443) in the environment due to some safety restrictions. Is any way to force Commvault (VSA) to use port 443 during creating RHEV pseudo-client? Rgds,Kamil

6 months ago

LaurentByte

asked in Virtualization

Windows Proxy with linux MA+VSA

Hello,Hypervisor is VMWare 6.7VMs are windows server 2019Media Agent is a linux one, with VSA installed. Full VM backup/restore are easily performed.But for granular restore (live browse) from the VSA backup of a VM, a Windows VM is required. It have difficulties to find documentation (or best practices) regarding the deployment/configuration of this VM. Simple questions, like which packages to deploy on it… Surely MediaAgent, but only this one?. A lot of documentation exists when the MediaAgent is running Windows and the VM is linux, as the FREL is available to download, or even how to install a MediaAgent over a linux VM and convert it to FREL. But when the OSes are reversed, I’m lost. Has anyone information to share (at least to me ) ?

2 years ago

Anonymous

asked in Storage and Deduplication

HyperScale X performance went time come to auxcopy to tape ?

Hi guys, I'm having a customer who is actually using Standard MA with Commvault to back up to copy 1 to disk (PureFlash with NVMe Drives), copy 2 (and other PureFlash) and a copy 3 to Tape around 350 TB per week to send to tapes (LTO7) 4 tape drives (weekly Full) at a sustain throughput of 700 GB/Hour per drive (4 drive in parallel). We are looking to replace both MA with two HyperScaleX clusters. The questions are ! How we need to configure the HyperScaleX (reference architecture) to sustain the weekly tape creation of 350 TB per week with the same throughput knowing that we are going to use NearLine SAS in the HyperscaleX Cluster ! Or ca we use SSD for the Storage Pool drive in a HyperScaleX.

2 years ago

ShaneCommvault Certified Expert

asked in Commvault Q&A

Slow Isilon Read Speeds

Hi allWe have a customer that has an Isilon for disk storage.Backup speeds are ok, but DASH to DR or Copy to Tape speeds are terrible. “Last night’s” backups copy to DR at no more than 500GB/hr, if we’re lucky and copy to tape speeds do not exceed 200GB/hr.Index and DDB are on NVME and tested fine.Fallen Behind Copies are literally years behind.Both Commvault and Isilon have checked it out and cannot do anything about it.We did spec Hyperscale before implementation but we were overruled and now I sit with this issue. Very frustrating. Has anyone experienced dog-slow Isilon restores, DASH copies or Tape copies?How were you able to overcome this? It’s gotten so bad that we are going to ask Commvault to either try help us fix it or reconsider certifying it as a DL destination.

2 years ago

neuwiesenerByte

asked in Commvault Q&A

Live browse of guest files from a cloud library from a MA in the cloud

We have the following scenario:Cloud library → shared between MA1(windows vm on prem) ; MA2(azure VM windows) VMware VM (backed up using VSA) backed up by MA1Browse and restore from MA1 worksservices stopped on MA1Browse and restore from MA2 fails → “Browse failed due to error while mounting virtual machine.”We see that the cvvd driver is not loaded on MA2 wheras it is on MA1. (As per https://documentation.commvault.com/11.24/expert/30807_live_browse_and_block_level_browse.html Block-level browse uses a block-level driver to mount a pseudo disk on the MediaAgent being used for browse and restore operations.; Cloud Library Support for Live BrowseFor all VSA hypervisors that support live browse, you can perform live browse operations with the following cloud libraries: Microsoft Azure Storage: Default container storage using hot or cold access tiers with General Purpose v1 (GPv1) or General Purpose v2 (GPv2) storage account) Question is : Is live browse supported for MAs in Azure?

1 year ago

WaynByte

asked in Commvault setup guides and getting started

Parallel auxiliary copy

If an auxiliary copy of the primary data is running, the DR Backup auxiliary copy job is waiting. What needs to be done to run in parallel?

1 year ago

johanningkByte

asked in Storage and Deduplication

Using ClusterSharedVolumes with Ransomware Protection ?

Hi,Is there a way to use Ransomeware Protection on Windows MediaAgents, using a Disklibrary with Cluster Share Volumes ?Once Ransomeware Protection is activated, the filter driver “CVDLP” with the altitude of 145180 (encryption) is added to the Filesystem Filter.this results in redirected I/Os to all ClusterSharedVolumes :BlockRedirectedIOReason : NotBlockRedirectedFileSystemRedirectedIOReason : IncompatibleFileSystemFilterName : volume21Node : node1StateInfo : FileSystemRedirectedas a result the Clusted Events are flooded with Warnings:Cluster Shared Volume 'volume21' ('volume21') has identified one or more active filter drivers on this device stack that could interfere with CSV operations. I/O access will be redirected to the storage device over the network through another Cluster node. This may result in degraded performance. Please contact the filter driver vendor to verify interoperability with Cluster Shared

1 year ago

TheDude75Bit

asked in Commvault Q&A

Folder missing in Intellisnap Netapp Snapshot

Hi,I have a strange behavior with Commvault and Intellisnap. We trigger Netapp Snapshots with Commvault Jobs. These Snaps are not copied to Commvault Library. Reason: We have a 2-Node Netapp Metrocluster in Place and a third Netapp with async Snapmirror syncronisation to keep the History of Snapshots there (so this is kind of a Backup Storage for the Metrocluster).We use Commvault only for triggering Snaps and for restores from these snaps. But Data is kept on Netapp with Snapshots. So this way our Service Desk personell needs only one GUI to restore Backups from Netapp and from all other kind of Backups we store in Commvault Library.Since about 3 Months I observe the following problem: When you browse a Netapp Snapshot Job with Commvault, you don’t see all Folders. When you browse the same Snapshot with Windows Explorer using ~snapshot after the UNC path, everything is there and you can restore it with no problem.Any idea why the Folders are not visible in Commvault Job browsing? I do

1 year ago

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