Commvault topics

We have 6 RHEL 7 and 8 VSAs that we use to perform backups through VMware SAN. For this reason, the LUNs are presented to the VSAs, which are also VSAs. However, the problem occurs when the administrators increase the size of a LUN. Our VSAs stop working; for example, if I try to check the pvs, vgs, or lvs, the command hangs indefinitely. Has anyone else experienced something similar?

HelloIs RHEL 4 with agent FS V10 compatible with a Commcell V11 SP32 ?I tested on SP28 and it works well but not on SP32….Thanks

Hi, is there any possibility to disable software compression an a secondary copy?In my setup I have a primary deduplicated copy with software compression enabled, for an additional secondary copy I need to disbale on that copy software compression and deduplication since the Dell Data Domain and CyberSense doesn’t want to have compression enabled.Here it is described that it should be possible to disable it, but I didn’t see that option.https://documentation.commvault.com/11.20/modifying_software_compression_on_non_deduplicated_storage_policy_copy.html Is there any possibility to disable it anyway? BR 

Does Commvault support Oracle 23?Based on the system requirements document support stops at 21c That said is there a support matrix document that maybe I cannot find? Thanks.Chris.

Hello,is it possible using permission to limit a user to be able to perform a restore from a copy specific copy only ?I don’t want the user to restore from the AWS copy for example only the primary ! Thanks  

Disaster Recovery Backup was all running well. Now there’s a job that has been running for a week, stuck at 95% and I can’t kill the job.The ‘Reason for job delay’ is:Error Code: [19:2198]Description: Copying of Disaster recovery files to staging location is in progress.Source: cvrvi01-cv, Process: JobManager There’s plenty of space on the local drive where the DR backups are saved. Permissions haven’t been changed.Any ideas on how to find out what’s blocking the job from finishing or alternatively how to kill the job so subsequent jobs can run without having to wait for this one to finish?

Hyper -V platform --VM: windows server 202=====================================At installation time shows bellow errors:Error:SQL install requires that Setup must be launched from a path containing less than 72characters ​​​​   

Hi Team,Backup failing with error “Error opening the disks for virtual machine [up0022alli_UCS_Central]. Verify that the correct transport mode is selected.”Initially Transport mode was: NBD. It will fail sometime, but will get completed using the same transport mode.Later changed it to Auto: Again its using NBD. Similarly sometimes failing sometimes completing.

Hey everyone,I have an EOL Media Agent1 set up for CM, and I want to decommission it and create a new Media Agent2. I’ve looked through the docs, and I see we can transfer everything manually or by using the Replace MediaAgent app.Since I’ve got 250 TB of data, I’m not sure which option is better. What are the pros and cons of doing it manually vs using the Media Agent app?Also, do I need to cancel all backups while I’m transferring the data?And, if I set up Media Agent2 from scratch and recreate all the jobs, can I still use Media Agent1 if something goes wrong?Any advice would be appreciated! Thanks! 

Hello CommVault Community,When commvault (SP11.32) will support Apache Tomcat 10.1.34?https://documentation.commvault.com/2023e/expert/third_party_applications_installed_by_commvault_installer.html

I have kind of an odd question. We have a VMware file server that has the primary data drive (D:) set to be compressed within Windows. During busy times where our system generates thousands of statements, the files server sometimes can’t keep up and we have problems. The plan to fix this is:Run a CommVault incremental backup of the virtual file server. Stop CommVault backups of the file server Create a new, uncompressed 8TB E: drive Shut down the application so nobody makes changes to the files. Run a script to sync the old, compressed D: to the new, uncompressed E: Unmount the existing compressed D: Rename the new uncompressed E: to D: Reboot the file server and check the “new” D: Bring the system online Complete a business test of basic functionality Run a full CommVault backup and enable regularly scheduled backupsOther than ensuring that CommVault does not attempt to run a backup while all the changes are taking place, I don’t think there’s anything special I need to do to ensure C

Does anyone faced with license expired (1.1.1970) after commvault upgrade?After I upgraded the CS + MA I got a message about license expired on 1.1.1970 and it’s happen on the web only. In the commcell everything is fine with the license.we upgraded from 11.34.41 to 11.36.28CS + MA are running on windowsThanks  

We are Service Provider and our Dev Team is writing a new Monitoring Script for monitoring the Backup Status of all Backups for each Server for the last 24 hours.They want to use the Python SDK. The Skript is working fine, only problem is to get a list of all virtual machines, because if a Server has no CV Agent installed and has only VSA Backup it is not in the Client list.So my question is, is there an easy way to get all virtual machine names of all hypervisors listed with the Python SDK, we found no sub-modul doing that. Thanks for any help and Best RegardsMarcel 

Hello Team,We have a linux Commserve and a commandcenter on version 11.34.  I am trying to log both  on commandcenter or commserve to the sandbox envI am connecting from a jumpbox, flows are ok and proxy allow all pages to be reached log on to the command center machinehttps://commandcenter.test.fr/webconsole/applications/ > OKhttps://commandcenter.test.fr/webconsole/reports/ > OKhttps://commandcenter.test.fr/webconsole/sandbox/ > page stucklog on the the commserve machinehttps://commserve.test.fr/webconsole/applications/ > OKhttps://commserve.test.fr/webconsole/reports/ > OKhttps://commserve.test.fr/webconsole/sandbox/ > OK On both machines, the sandbox folder is present[root@machine opt]# find / -type d -name 'sandbox'/opt/commvault/WebConsole/sandbox/opt/commvault/Apache/work/Catalina/localhost/webconsole/org/apache/jsp/sandbox on both machinescurl -v  https://machine.test.fr/webconsole/sandbox/*  SSL certificate verify ok.* TLSv1.3 (OUT), TLS app data, [no content

We recently updated our two Commserve’s to 11.32.65.In both CommandCenter’s the “Jobs in the last 24 hours” tile now seems to not reflect the correct number of jobs for each category.I monitored the failed jobs the last days and it always stated 0 although when I go into the list of failed jobs it is not empty. The other minor issue I noticed in only one of the CommandCenter’s is that the Health-tile is loading indefinitely.The Health report itself is working fine as far as I can tell. Is there something I can do to reset the dashboard to fix these issues? Thanks in advance!

Helloi would like retire client and job for that is in waiting status - Error code: [19:857]Description: waiting on user input [Retire agent [ DB -> Windows File System ] requested by [ admin ]]Source: cs-vm, Process: WorkflowAt monitoring - approvals no items here, no open approvals.Pavel

Good morning,I want to set up a backup of SQL managed instances, does anyone have experience with that? What I heard is that because we run on SP32 commvault that there is a limit of 200GB per DB. Is that true? Because configuration and starting of backup I get an error message that DB cannot be exported.I use the following configuration:For Cloud authentication: Entra ID account with access to storage accountFor sql authentication: sql admin account with sysadmin roleApp registration created with access to the storage account.Thanks in advance.

Hello,I try to configure backup for azure sql db to onprem.Commvault version 11.36.28 I have an access node which can reach azure with open ports required.My access node has following installed software :  When I run a job I received following error :Could tell me what is wrong ?Thank youBest Regards Patrick

I thought I had this previously, but it’s not working as expected.I have a VM that has been replaced.  The VM still exists, though eventually I’ll delete it an associated files.  So I’d like to stop the backup process. My initial understanding is that you stop the process and then backups are retained until the retention time is reached.What I did was went into the option and chose to RETIRE.  However, the VM is still being backed up.  There’s also an option that says Do not back up.  So I’m confused.  What are my correct stops here to stop backing up and ultimately remove this device?

It seems that the api to GET the credential returns endpoint with a different key as compare to what is expected by PUT api for updating the credential . API : /commandcenter/api/v5/credential/:credentialidEven from the document the key name is different from what is returned. As you can see from actual output , we get extra “Endpoint” in the key name. This results the automation of GET and PUT request , to remove the endpoint completely . I agree that we can modify it in the automation before hitting PUT , but I still feel this is a BUG. Any one faces / observed this issue ? 

Hello,I created an access token in the CV portal via “Security->Users->Access tokens->Add token” and the “Scope” was selected to “All”. However, when i tried to use the access token to send an API request like below, the server returned “Missing or invalid authorization header!”. GET /v4/fileservers HTTP/1.1Accept: application/jsonAuthorization: Bearer QSDK <access token generated in the portal>Host: api.metallic.ioConnection: keep-alive Appreciate if anyone knows how to use the access token.

Does Commvault support 100 GbE, 200GbE and 400 GbE Network for HyperScale X reference arcitecture  and commserver.On a 400G network, what is the maximum backup speed achievable? Can we reach 40GB/sec? Would using multi-streaming or multiplexing across the mount points help in achieving this speed?

Can anyone advise on best configuration for using Isilon as back end storage for on prem Commvault. Would you use Linux or Windows Media Agents ?

good morning, how can i monitor the running of aux copy? is there a log/event?thank you. 

Like the title says, I am no longer to login with my AD credentials to my compliance search site.  I can log into the CommVault Console with the same credentials I am attempting to login with to the compliance search site.  I have used this site for years and no issues.  Not sure what happened or where to look.  I’ve verified in the condole: Security>Domains>*my domain* is working.No AD account configured can log into the Compliance Search piece.  Any ideas where to look for an answer?